Knowledgeable, reliable, fast help when you need it. They have been…read morebeen my computer 'help' Company for over 20 years.

It's no wonder that 808 Computers has won Best Computer repair in West Hawaii seven years in a row…read more I dropped by with my iPad this morning because it had no audio. ChatGPT and Perplexity did not help correct the problem with all of the information they provided. This was my last chance, hoping not to buy a new IPad. He worked on it for about 20 minutes clearing all the open Apps, shutting it down and reopening it, and other Magic operations. I'm back in business with my iPad which I use every day and every night and I couldn't be happier not having to buy a new one. Thank you, 808 Computers! You'll get my five star review on Yelp.

PC had been running Win 7 and unable to upgrade to Win 10, also infected with some malware (#@$*)…read more Had been slowly giving me more and more grief until I contacted Paradise. Sam removed the infection, did some magic and upgraded Windows, restored my remote printing which for some reason had stopped functioning, and verified all else is up to snuff. He brought sanity back into my life! Mahalo, Paradise Computer Consulting!

I needed to upgrade a Macbook Air, replacing the battery and the hard drive. I tried the…read moreauthorized Mac repair shop in Kona, but I had a hard time getting responses to my e-mails, after initially setting up the repair. I found Paradise Computing Consulting on Yelp and gave them a call. Todd was very responsive and quickly prepared a quote for the requested work. I dropped the computer off the next day. Several days later I received a call that the work was done. The price was right and the computer works better than ever. I am very happy that I reached out to Paradise Computer Consulting and I will not hesitate to give them another call when we have computer issues or when we want another upgrade.

I traveled to Kona, Hawaii on Easter Sunday with plans to work remotely for the week. When I…read morearrived at my hotel, I realized I had made the worst mistake possible -- I forgot my computer charger. Not just any charger either, but a 170W charger for my ThinkPad, definitely not something you can just grab at Walmart or OfficeMax. Panicked (because that's who I am ), I called 808 Computers on Monday morning. Robert answered the phone, and I'm pretty sure he could hear the stress in my voice. I'm from Wisconsin, working remotely in Hawaii -- not ideal circumstances to suddenly be without a charger. My boss told me to relax, but that's just not in my nature. I came here to work remotely, and not working was not an option. We went into 808 Computers with my laptop, and Robert immediately plugged in his charger -- it started charging right away. He looked at me and said, "You can borrow this and bring it back on Friday." He didn't ask for my name. He didn't ask for my phone number. He didn't ask for payment, a deposit, or anything. I stood there in complete disbelief. I was fully expecting to pay top dollar to buy one or at least rent a charger. Instead, I was met with a level of kindness and trust I have honestly never experienced before. In my head, I wanted to hug him on the spot. Robert at 808 Computers absolutely took care of me when I needed it most. This kind of genuine customer service is beyond rare, and I will never forget it. I would highly recommend 808 Computers to anyone who needs anything computer-related. From a Midwest girl who forgot her charger -- I am forever grateful. Mahalo, Robert and 808 Computers!

I tried building a computer but it wouldn't boot, I dropped it off and they fixed it real quick. I…read morehad an iMac that was having display issues. The estimate was higher than my budget so I asked them to find it a good home. Then I had a software issue (technically bios) and everything was fine. They fixed it! But then there was a hardware issue. It's been more than 6 months. Last time I asked for an update, I got no callback. I showed up today and they knew me by name and gave me the runaround. I was patient, but now I'm expecting resolution. No fix, no fee, but what about when it's been 6+ months and no contact since October? I will be the first to admit that I'm bad at answering phone calls but if it takes more than 6 months to resolve a software issue... It's a good computer too. When I dropped it off, my work computer held me over. Now that I don't have a job, they are hurting me financially.

Aloha Computers is great. I had a problem on a Saturday morning and James came over right on time…read moreat 9 a.m., fixed my problem, cleaned up all the malware and junk I've been collecting and was very reasonable in his charges. I intend to make them my new computer company and hope you do too...but I hope your computer doesn't get sick

Albert was flexible and quick. Knew his stuff and friendly. If I have other II issues I will ask…read moreKona IT for assistance!

Albert did great work for me! Not just once but twice! He also encouraged me to purchase a…read morehard-drive for backing everything up since this was a Windows issue the second time I needed his services. You always think to back up your laptop/PC but maybe think it can wait; so good advice! He's timely, reasonable and is great about sharing what he'll do, can have it back or how to avoid an issue next time. I'd use him again and I highly recommend him. Mahalo again Albert!

So... I have left quite a few reviews of places I visited or services I have used…read morebit.ly/RodsYelpReviews - but this is the first time I am leaving a review for a service I didn't use. I was having a problem with my computer so I reached out to several Kona repair shops with a description of my problem and a request for service. Based on my information, Malama Tech replied back with a link and said, "Try this." It worked. Also, note that he said he doesn't do the type of repairs that I needed, but he gave me the name of another computer service as well. You have to imagine that based on the consideration and helpfulness provided by Steven for a non-customer, how their customer service will be for a real customer. Mahalo!!!

Friendly + Helpful! Steven is as good as it gets with tech support. We needed to trouble shoot a…read moreDNS issue ASAP and he was able to pinpoint the issue and respond immediately. We didn't even have to be on the same island as him to resolve the issue. Within a few minutes, we were good to go!

Excellent service! Brought my lap top to Jay because it was just chocked full of issues and viruses…read moreso much that it wouldn't allow me to do anything on it, let alone turn on for me :/ Jay was able to get it running and in top shape within a couple days and even explained to my husband what he did when he went to pick it up. Jay told my husband that he can even help us when we run into an issue if we are at home, he can hop onto our lap top from the comfort of his office/home :) friendly and quick service. Oh and reasonably priced as well :) THANKS JAY!!

Jay is a computer wiz! He's very affordable! I've had other techs work on my computer in the Kona…read morearea, & none compare to Jay! Aloha, Gerry

This place is awesome! Super friendly and so fast! He took care of my iPhone battery and was very…read morequick and the price was great!! I definitely recommend them!

So I recently had my phone repaired here. I cannot recommend this place in good faith. The guy had…read moreto essentially replace my phone through parts. He was a nice enough guy. Before he started the repair, he said he backed everything up, cuz I wasn't sure if it was set up like that. When I picked up my phone he specifically told me I did not need to go to t mobile store to reactivate the cellular. Said I could do it online, through the chat assistance on computer. So I drove an hour home instead of 2 minutes to T-Mobile store. I was tired, had to pack up the truck to move the next morning, blah blah. Get on computer with T-Mobile....there's absolutely no way to reactivate online and I have to go to T-Mobile. Living in a rural island, I'm freaking out cuz places close early, I'm moving the next day and again, I'm far from town. So I spend another hour driving back to town. People do not have gas money like that. So that's extra stress. I do make it to t mobile in time. The lady gets my cellular reactivated. I'm now 3 hrs behind packing and moving schedule. It's dark and the road winding, so extra stress there too. Then I realize not everything is backed up to my cloud. I have employee appt on other side of island the next morning and cannot get back to T-Mobile. I've lost all my appointment information, so many apps with the info gone, texts that had the information gone, passwords to get the information gone. Luckily my job contacted me so that worked out. But now I'm realizing how much is actually gone. Sentimental texts from my friend that passed, special notes about my granddaughter, important notes regarding work and codes and history. I'm devastated. He said he backed it up, I told him I'm not great with technology, so please make sure.... He didn't and now it's just gone. And yes, I've gone back to T-Mobile for help, but nothing can be done. I've spent time on phone with apple trying any possible way to recover, it's not there. I repeat, I am devastated. He gets to go on with his day and a 'sorry'. But I get to stress, cry, grieve, spend time with multiple customer service people trying to get logged back into to whatever, driving all over island for help. So I don't recommend this place.

Who are you going to call at 3am in the morning when you are having internet or computer issues?…read moreDustyn at Top Tech of course! I have 2 different businesses and one especially is a very busy office here at Suite Possibilities where we service many tenants and conference room users with complimentary wi-fi. Dustyn is very responsive and we rely on him to even recommend or put together computer orders for my staff! He will order, track and install on site! Dustyn is very knowledgeable, super friendly and very efficient. We have him as part of my team and on speed dial for all of my office needs. His professionalism and outstanding service is something I can personally vouch for and would highly recommend him.

Toptech had been managing the network at our auto body shop for a few years now and I have to say,…read morewe couldn't be more satisfied. Dustyn had been extremely intuitive and proactive, always making sure our network and equipment meet our needs today and as we grow. He has even talked us out of a costly equipment purchase that probably would have made him some money. Whenever we buy computers on our own, Dustyn makes sure that we're getting the right machines to meet our needs now as well as down the road and helps get everything set up perfectly. We've even gotten his help setting up shop equipment that doesn't fall under his normal routine. If we ever have an issue with our network or equipment, Dustyn responds immediately, although 99.9% of the time the problem is with the people using the computer. Any small to medium sized business looking for an IT company with integrity, experience, and great customer service needs to give Toptech a call. Thanks for all you do for us, Dustyn.