Our old Ford Ranger suddenly lost its AC. Premier had good ratings and is open 7 days a week! The…read moreowner saw the car on Saturday, demonstrated the cause to me in a few minutes, ordered the part and installed it today, Sunday! That is hard to beat. He seems very honest and explains everything. I asked him about any other issues with our 26 year old truck. He pointed out some problems that should be addressed but none were immediate necessities. I plan to go back and have the work done there. Highly recommend.

My husband was on a road trip in his Chevy Volt and had a problem where his car engine failed to…read morestart. He would not have been able to get home on battery alone. He found Premier Auto in Mt Vernon and they were open early on a Saturday morning. Azeem, the owner, was there and was able to diagnose his car and get him back on the road.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

My car died on the second floor of the downtown Mount Vernon parking garage. Two tow companies…read moreimmediately said they couldn't do it. Budget Towing came. They couldn't bring their truck up (to big and ceilings to low) so my guy walked up, assessed the situation, called for back up and they pushed the car around the corner and down the parking garage ramp, then down a block to a side street. Now the truck could load and get me to my favorite repair shop, JP Automotive, on the westside. Thank you budget towing for thinking out of the box and not stoping at "it can't be done." Forever my go to! Unfortunately cannot remember the names of the two, really nice, men that helped get this done. But I thank them for their kindness.

We recently purchased a new house and needed help moving an old truck off the property. I called…read moreBudget Towing and they had the truck off site a couple hours later. We will definitely use Budget Towing again in the future.

I have been coming here for 8 years, and it is the only place where I bring my Toyota Highlander…read moreand Toyota Prius. Mike is a true professional, and I trust him to get the job done right and at a fair price.

An employee of mine had Superb Import Service work on her car, and she was very pleased with their…read moreservices; the work was done as quoted, was completed correctly, and the price was very good. Based upon this, I tried their services. I was also very please with everything, the diagnosis and work required to be done were well explained, the work was completed as planned, all the work done correctly, and the price was very satisfactory. I also found Mike Howard the owner very personable. Based upon my experience, I would be very willing to use their services again, and recommend them to others needing auto repairs. Thank you Mike.

So... My Jeep Grand Cherokee's water pump failed when I was up on the Samish overlook, and I spent…read morehours getting back to a repair shop because I had to let the engine cool for 45 minutes after only running it for 5 minutes. Reading the reviews, I learned that people had great experiences at Jimenez in Burlington and decided to give them a shot as well. This turned out to be an awesome decision! It appears to be a Father-Son operation, but they really know their stuff, and are absolutely committed to their customers. They were there working on Saturday, and had my water pump replaced with fresh coolant and a new serpentine belt. Also, I knew about my rear brakes getting worn, but they let me know about that as well. These are good guys. They will make sure you are happy, and will not try to rip you off.

Good service, they know what they are doing! I highly recommend them…read more They figured it out quickly and the issue disappeared.

We had a great experience with Affordable Automotive. They were communicative, fast, and in fact…read moreaffordable. They did great work and were very honest about what needed done now, what could wait, and what to keep our eyes on. Very excited to have a local and trustworthy mechanic.

I was misled by this outfit. They tried to sell me an expensive repair that turned out not to be…read morenecessary. Go somewhere else!

Had great luck here over the years, friendly, fair and honest. Thanks Jim and Patty for all the…read moregreat work over the years.

Had an unfortunate experience with car repairs. I spoke with Joel and explanined my disappointment…read moreand frustration. He contacted his superior and they made the situation right. We will continue doing business with people who stand behind there work. Ray H.

These guys are so great Im leaving a review 5 mins after picking up my car, before I start…read moreprocrastinating. I've been here twice now and everyone's been helpful, knowledgeable, and professional. The pricing is very competitive. They even helped me get to and from work so I could drop my car off first thing in the morning. You and your car will be well taken care of here. I'll definitely be back.

Our car quit working while we were driving through Mt. Vernon. We were referred to Zip Tune from…read morethe helpful guys at Napa-Ray's Auto Parts. Zip Tune squeezed us in and we were able to have our car diagnosed and fixed by the next morning. Their rates were reasonable and their work was good. Would highly recommend checking them out if you need a mechanic in the area.

Had several repairs done here, both simple and complicated. Each was done very well with no…read morereturns. Will continue to utilize. Really love the driver service to home.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Delivered on the service I requested . They did a good job. For the price of the service I was…read morehappy with the value . They delivered good on the service requested

I'm from Alaska I moved to Washington and found a place to get my car starter fixed at. He was…read moreable to get it working in about 20 minutes. I love this place and recommend it to any and everyone. Local places are the way to go. Thank you so much I really appreciate you.