I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

First rate service here! I came for a last minute dry cleaning need and they not only did a superb…read morejob within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too!

This cleaner has everything you could ask for from a cleaner: great service, great price, flexible…read morepick-up options, friendly staff, plenty of parking & professional alteration. Highly recommend this cleaner!

I've also been going here for years and Jenni (spelling?) has always been friendly and great. I…read moreNEVER have the slip that they give you for pick up...but I walk in, she says hi to me and recites my phone number by heart and pulls up my order number! Everything they've dry cleaned for me always turns out great! I've brought in winter coats, down comforters, tree skirts, suits, dresses, and obviously lots of men's dress shirts (less than a buck each!). I have them hem pants and fix up clothing for me too. They are an honest and kind group of people. They've found checks, money, etc in my husbands pants and they carefully put it away and hand it to me. He's also left folded up ties in his suit jackets and in the past she surprises me and kindly dry cleans that too! The only flaw is their small parking lot off of Harlem Ave. Depending on the time of day it can be very difficult to take a left out of there. But otherwise you should definitely come in and give them a try!

The lady here is shady and sneaky. Almost grimy. She has always been very slow in completing any…read moretailoring and I can deal with that. So I always allow extra time for pick up. But this last time I took 2 shirts for some alterations and the pick up was two weeks. I come back a month later and she has not even started with my shirts. I needed the shirts for an event. So I had to go buy new shirts to wear. I come back a month later to pick up the shirts and she brings 2 others shirts saying they were also mine. I tell her they are not mine. I go to pay for the two shirts I was picking up and the total cost was very expensive. When I ask for a break down she tells me she didn't charge full price because of the delay. Come to find out she charged me for the shirts that I specifically told her were not mine. She blindly charged me for shirts that were not mine. I feel robbed. I will never come back. This business is shady and dishonest.

Very very rude owner tried to hide my ties under the jacket, when I checked how they look and I saw…read morea damaged silk fabric and wholes from overheat iron he got so loud and defensive. He said I ruined them because tie moves and jacket scratched the fabric that's why holes are there. How ridiculous unprofessional and immature is that . He even charged me for it.

Great family owned business. Very hard working people run this place. You can't get a tailor…read moreanywhere for miles in the area that beats Illirjan. He is a perfectionist at everything he does. Highly recommend. I wouldn't trust anyone else with my tailor needs.

Extremely high quality dry cleaning. It is quite pricey but I find it worth it. The owners are…read moregetting older and I worry about where I'll go for my dry cleaning when they eventually retire. Will make your clothes basically as good as new! Tips: they don't take credit cards, just cash and check. Don't expect super fast turnaround. It's a family owned business and generally turnaround is about 3-4 days.

Awful service ! Lost my shirts then argued with me like it was my fault. Than insulted me as I was…read moreleaving . Will not return here ! ........................... ............................. .....................

The two proprietors argued about what they should charge me to put patches on a sweater. I thought…read morethat was rather unprofessional.

I have had my husband's suits tailored here. As well as buttons replaced. The fit came out…read moreperfectly for all of them. Regular dry cleaning and laundered shirts are great as well. We are new to the area, so I can't compare prices, but I trust them with our clothes. They also go over each piece when you pick them up.

Quick service but now you can see button and seam marks on the outside my jacket. Need to take it…read moreto another cleaner to get it fixed somehow.

Place is permanently closed. Sadly. I was suprised as this was my go to for bigger items to wash.read more

The owner is very friendly and sweet. The laundromat is clean and maintained well, and I like that…read moreit's a quiet location. I'm very happy with how well the washers and dryers worked on my comforters.

Horrible experience. I have been going here for dry cleaning for 10 years as this location is a…read moremile from my home. I brought in 2 pairs of drapes for a simple hem. They came back crooked, with all different lengths and the lining was hemmed longer than the front panel. Terrible work. The woman at the desk gave them to me and even pointed out that the lining looked messed up and if it doesn't hang right when I get home, bring it back and she will fix it. It got it home and it was not right. I brought them back and the same woman got defensive and said there was nothing wrong with any of them and she refused to fix them. I asked for a refund and she said she couldn't do that. I guess they don't value long time customers who have spent thousands in their shop. I will never set foot in this place again. Im in shock that I paid $200 for this:

I go to Burchards cleaners all the time and their great service has made me a loyal customer! They…read moreare professional, always on time and they do a great job not only with dry cleaning but also with alterations as they are very detailed. You can definitely trust them!