Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

This is a much improved laundromat now. All the machines (washers/dryers) function all the time…read more They are serviced regularly by the new owner and kept very clean and tidy. No wait time at all whenever I come down to use it. Very friendly service and easy to use machines.

Would not let me use the dryer without using washers. Problem was home washer worked fine, by…read moredryer broke. Had a bunch of wet clothes, but Ellie's in Morton Grove solved my problem.

Great experience was able to have a few items hemmed in 48hrs before heading out of town for a…read moretrip. Look no further!

Recently, I brought in a pair of Bermuda shorts to Nura that were way too large in the leg area,…read moreapparently due to the brand's sizing and fit. Since I ordered them online, I had no idea just how oversized they were until I tried them on in-person. Honestly, they reminded me of maternity pants, which isn't really my style! I went on Yelp looking for an experienced tailor, and used their quote request process to contact someone, Nura contacted me right away with an estimate of how much it was going to cost. She tailored the shorts exactly to my specifications, took in a couple of inches, and now they fit perfectly. I couldn't be more pleased with the outcome. Of all the tailors I've ever been to in my lifetime, Nura is definitely the BEST. Her attention to detail is what truly sets her apart!

This place is decently clean, compared to other laundromats…read more They operate on these wash-credit cards. You can refill a card with credit/debit, or cash. Helpful staff! Don't be afraid to ask for help

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Tailored costumes I needed quickly, in a professional way. Helpful staff. Will go backread more

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

At a 4 th of July party, I got a big blob of hot fudge on the front of my brand new dress. It was…read morethe first time I wore it, and I thought it was over, this stain would never come out. I did nothing on my own, but I brought it to Urban Cleaners in Skokie. The wonderful manager said she would hand spot it and then dry clean it. I was not optimistic. I just picked it up, and my jaw literally dropped. The dress was perfect. I cannot recommend Urban Cleaners enough. $12 saved me from having to replace my brand new dress.

The reason I'm leaving this review after bringing my dry cleaning business exclusively to this…read morelocation for about 4-5 years is the obvious deterioration in customer service over the past year or so. Late in June, I brought 4 shirts in for cleaning. Standard service - dropped it off on a Saturday and was told to pick it up a few days later. When I inspected each of the shirts after arriving home, I found that one of them had a very obvious hole ripped into it (first two image uploads below). I suppose this kind of thing happens after many cleanings, and some grace is warranted. The thing is, while this shirt was not new, it was not one I had worn very often over the years and definitely not one I have had to clean many times. I did some investigation and even asked someone I knew in the industry and it appears this kind of damage was most likely due to a mechanical snag during the processing of the shirt. What likely happened was that the shirt was poorly tensioned during the finishing process, resulting in the shirt fibers catching on a rough edge of the clamps in the automatic shirt finisher or perhaps in a rough weld on the pressing buck. Basically, lazy/clumsy processing combined with crappy, old equipment. In other words - cost minimization and good, old-fashioned incompetence. When I brought the shirt back in, the kid working the front desk hastily took it in and, without another word, disappeared into the production floor - no word on when to come back and it wasn't until I called them back a couple of weeks later on a Saturday to get an update that they told me that they would have it ready a few days later, on Wednesday. Were they just sitting on it hoping I would forget about the shirt? It had been about two weeks since I brought the shirt in and I was hoping this gave them enough time to address the issue with a good, clean patch job. Boy, was I wrong. If you are curious what three weeks to get it right looks like at Urban Dry Cleaners, have a look at the pics I uploaded to the Google Review I left for these guys. Truthfully, even before all of this, there were a couple of instances where I left some clothing for cleanup and came back at the agreed-upon pickup time (one of the two times, I even came back a couple of days after the pick-up time) only to be told that the order wasn't yet ready. This was upsetting because, during heavier traffic, the commute over to their Skokie location from where I live can be over 30 minutes. These guys have grown their bottom line at the same rate that they have outgrown good customer service. They no longer need my business, so I will not be coming back.

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

Amazing place ! I am coming here for years ! Oak is such a nice person and does a great jobread more

This business is the prototypical local cleaner and they have been providing me and my family with…read moreexcellent dry cleaning services for decades. The costs are a good value for the quality of service and care you will get for your clothes. I highly recommend QK.

Clothes were washed and folded the same day. Would highly recommend Wash Smart Laundry.read more

So freaking annoying that you have to buy a laundry card to use the machines. I could understand it…read morefor cash, but if I'm using a debit or credit card why does it matter if I use a laundry card at the machine or the debit/credit? (Maybe because they charge a 4% fee, idk.) Parking in front and back at this place. I didn't realize there was parking in back which would have been helpful since it's a bit closer but oh well. There are lots of folding tables around, lots of laundry carts, and lots of TVs though only one seems to have any sound coming from it and it's blaring. In other words, bring your earphones or a book or something.