The service here is Amazing…read more I needed replacement bolts for an ancient Boiler circulator Pump and also a radiator key so I figured I'd give this place a try ... not really thinking I'd find what I needed. (I'm used to multiple trips to multiple stores) I was greeted by an employee as soon as I walked in and he basically got me in and out of here in less than 5minutes with everything that I needed. I was also given some tips and advice on how to properly install them into the Boiler. Amazing. Astonishing really. Service like that ? this day in age ? Try getting help like that at Home Depot or Lowes. Ain't happening. This review had to be written. This place deserves some attention and more business.

Great place with a knowledgeable staff. Much easier than shopping at a big box store and they…read morealmost always have what you need.

My favorite neighborhood hardware store. Plus sometimes Carl the store dog is there which makes my…read moreday!

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Helpful, knowledgeable and friendly service! Well stocked with everything you need. Also an…read moreamazing selection of grills and accessories- stop in and see Mike and Kyle, they are experts on all of their products!

Great local hardware store. I was waited on right away. It was my first time there but won't be the…read morelast! The gentleman who waited on me was pleasant and humming while working. You can tell he loves what he does. Happy to give them business over the big stores.

Friendly quality service. Had multiple screens repaired. Done in a timely professional manner.read more

I've been coming to Acker's hardware for years. Mike (the Owner) is very knowledgeable and…read morefriendly. I would recommend going to Acker before Home Depo or anywhere else.

Needed glass replaced for a picture. Not only did they cut it special, they replaced it!!!!…read moreExcellent customer service from Mike!

4.9 Google review for a reason. And stellar yelp review as well***…read more The grandson of the original owner helped me find some in stock but hard to find plumbing valves for my Kohler facet. This place had a old feel. A feel that we kind of lost through big box stores. Fun fact: originated in 1922. Thank you for helping today!

I had been in a few times when I lived nearby. the place just amazed me!! Most was the wall of…read morelittle wooden drawers !!! I could play in that store all day!!! I just love it. and the employees have all been so nice & willing to help!! I also took my screens from my house from Pennsauken there to be re-screened! such a great job. May be seeing them again as I need it done!! I'm 72 and with arthritic hands, I can't do a lot of things anymore . but it's the best hardware store EVER!!

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

I love this local hardware store! I am a divorced person who lives nearby in the neighborhood. I…read moream an older lady (60) and a customer for 14 years. Everyone has always been very patient and kind and very helpful to me. I really appreciate how patient they are with me always. From cutting my Christmas tree to finding a small bolt size, they have always been kind and good to me. I appreciate this small business and am willing to pay a little more for items to keep them in business. Not having a husband, it's nice to know there are nice people out there willing to help me when I need a hand.

Besides the fact they almost never have what you need, but are willing to order it; I have been…read moregoing there over 20 years to support small businesses. They aren't always friendly, but generally helpful, but my last visit took the cake! The owner treated me so rudely that I still can't get over it! First, when I said I knew where to find what I needed, he told me harshly "to stand there and don't move". When I followed him to say I needed something else too, he yelled, "I told you to wait there!" Then, when I was paying at check out, he came back and told me "stop talking to my staff and let them do their work". So, after I paid and was walking out the door I said to the person entering, "Watch out someone is in a bad mood today"; and then the owner really yelled at me. I'm 72, a woman, and he's a BULLY! Its back to the BIG BOX stores for me.

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

Gabby is the best! Wonderful Old Fashions that she gleefully smoked for us. Yes, I said gleefully…read morebecause the vibe here was so positive and so much fun. As the neon sign said, "Do fun $hit" and coming here was exactly that!!!

I wouldn't know how this place is. My husband and I stood by the bar for 15 minutes and were never…read moregreeted or served. I went up to the bar to order and the bartender took orders from the people sitting at the bar, but ignored me. Finally, two seats opened up at the bar. We sat there for another 5-10 minutes. The bartender approached where I was sitting, and looked right past me to take the orders of others who had just walked in the door and were standing behind us. She got to work on their orders and never acknowledged my existence. The place is cute and seems to have an interesting drink menu, but my sense is that you won't get served if you're not a local. I can't tell you about the quality of the food or drinks because we never got to sample anything. We left. I can tell you that the customer service is terrible.