We are in the process of having our bathroom remodeled, and Dave Mastroangelo has given us some…read moreexcellent insight as to the prior tile work that was started and what needs to be done. We are very impressed with his knowledge and look forward to working with The Tile Studio!

My GC originally hired Tile Studio for a rebuild of our kitchen after a flood. I chose a large…read moretravertine and was initially happy with the floor. A year later, I started seeing cracking in the tiles and grout. I called, no response. I continued to call for over a year, and finally, they responded. They came out and looked and said they would repair tile and grout under warranty. They fixed the tile, but not the grout. The grout they did put in around the new tiles was a much lighter color, but they assured me that it was only because it was new, and it would age to the proper color. I later found out they had based the replacement grout on the receptionist remembering that I had wanted a floor from the studio display. While I had chosen the tile from the display, I had not chosen the same grout, as it was far too light for a kitchen floor. A couple of years later, grout still cracked, more tiles cracked. I had them come out again, and they said they would replace them and fix the grout. There was no mention of a charge, nor was an estimate given, oral or written. They came out and Frank repaired the tiles. He was careful and talented, and the only reason I would give any stars. He had me help choose the grout, and the new grout around the new tiles is almost perfect. Then came the bill. I was told that since the cracking was due to joist movement, it wasn't their problem, so they had to charge me. $2600. For about 12 tiles. I understand if there is a problem and a company needs to charge for repairs. But, the proper procedure is to give an estimate. If I had been given an estimate, I would have fully understood that I was not under any warranty. I would have then been free to hire someone else for the repairs. TL/DR: Shoddy work + over a year of waiting for a reply + wrong color grout + bill when none discussed + no communication = unhappy customer And, the grout is still the wrong color.

On the positive side, everyone at Dreamstone was really pleasant to work with. The end result was…read morequite beautiful. The company could really benefit by making their scheduling much more reliable: five or six times, they scheduled to come to the house, and then did not show and rescheduled for an indefinite time the following week. (If you're taking off time from work to meet them, this is not a great system.) The installation left a lot of details that needed to be addressed, and they came back three times to do these. We were also sent invoices twice that were more than the accepted proposal amount and had to straighten that out. We're very happy with the countertops, but the process took too long with too many phone calls.

In the beginning, I was totally impressed. Mo came and took the measurement the same day I put down…read moremy deposit.10 days later they called and said they were ready to install, awesome time frame. I had my kitchen remodeled 5 years ago but I kept my corian counter tops because I could not find anything I liked any better. I decided now it was time to replace, I went with Cambria quartz, am very pleased with my choice, they even have an employee who will come hook up the new sink for 150.00, so you are not without a usable kitchen more than a couple hours which is awesome. Now the problem, when Mo measured it said I would have a small gap between backsplash and quartz and my husband could just close it with caulk. Well it was more than a small gap and it was left that way. After paying $8000 I expect a finished product. That was not the case, we tried caulking but gap was too big, I spoke to them and wrote to them, they sent one of their team members to look at it, he said he could do it but it would be 250.00 I had the caulk. So I really had no other choice other than to hire him, I sure was not going to leave it with the gap, and the way we attempted it, it looked awful. So yesterday the gentleman showed up and finished the job, he did not have an easy time with it, but it does look nice. I just feel they should have finished it without an extra charge. It is like a racket everyone there has a skill to do things but to have it complete, it is 150.00 for plumbing which is fine but then another $250 to have it caulked. I was also told Silver Lake the Company they use for sinks does not make grates, through much research I found Silver Lake grates at Wayfair, another $50. Bottom line, I would not use them unless you were having them do the entire job or expect an extra charge here or an extra charge there. So Beware.

Noula and her team are the best in the business, hands down. They know everything there is to know…read moreabout stone and can not only help you pick what works for you but give recommendations and examples from their experience with other jobs. Their entire staff is top notch - from fabrication to installation. I will ONLY go to Cosmos for all of my stone!!

Impeccable work and quality customer service! We just had our quartz countertops installed today…read moreand We are so thrilled with the results. From start to finish working with Cosmos was a breeze. I can't tell you how many pieces of Quartz I pulled out and how many hours we were there trying to decide. Regardless, they answered every question and had patience and understanding. George came out to do the measurements/template and answered all our questions and concerns. He went above and beyond to explain why and where seams were needed. Two gentlemen came out today to install the Quartz and they were very polite and fast! They knew exactly what they were doing and communicated everything which is exactly what you expect from a company. We are so happy with the end results and that we went with Cosmos for our countertops. Some of the negative reviews sound more like a customer issue then a service issue. I highly recommend Cosmos and can't wait to use them for all three bathroom renovations.

Excellent service from Dan Marcella, in recommending some lumber solutions and from his colleague…read moreJohn who cut some boards for me. Carpentry isn't my thing, but these guys treated me with respect and patience anyway. I was able to fix my deck and steps thanks to these men. Thanks guys, thanks Tague!

Awesome experience! Everything from the facility, sales staff, moulding quality, prices, yard guys…read moreand delivery dude could not have been better. I will make Tague Lumber my 1st stop on my next project. Oh...I work at one of the big box "indoor lumber yard" stores. I shop at Tague Lumber.;)

I worked both with Harry and Patrick in choosing a bathroom vanity. I had purchased my flooring…read moretile from another tile business and, although I had no problems with them, I purchased my second bathroom's tile from Mayo. I will also be buying my kitchen floor from them. Why? The very large inventory (do not let the size of the store from the outside fool you), the quick turn-around time and attention to detail all clearly mattered but the personal interest in providing the best job and workmanship possible cannot be matched. I shopped around quite a bit before I made my first flooring purchase but somehow missed Mayo. Don't make the same mistake.

I first shopped at Mayo Tile about 10 years ago, and had a great experience. I really was clueless…read moreabout what I wanted for my new bathroom, and they walked me through the choices so that it was easy. Turned out beautifully! I told my daughter about how helpful they were, so when she was ready for a new kitchen, that's where she went. Again, their suggestions and follow-through were wonderful. Recently, I had a smaller bathroom project to complete and had a contractor who was in a hurry, so special order wouldn't work. They helped me look through their own over-stock until I found the perfect flooring. For shower tile, they not only gave me suggestions from their stock, but directed me to other retailers who they thought might have what I needed without waiting for delivery. I couldn't be more pleased with their selection and service, and highly recommend them!

Loved working with Santoro tile for our new kitchen countertops. We have a small kitchen and were…read moreable to buy remnants and install them ourselves. Rachel helped make the process easy and we couldn't be happier with the results.

Don't know who the 2 women are in the office. Looked at a slab of granite with my wife. Told her to…read moreput my name on. Basically sold. Waited 2 months for my contractor to call me. Said the were gonna cut it later on week. Got a call from Santoro to come down and make sure the slab was good. Turns out my slab was sold and brought in a susposedly matching slab. WRONG the slab was not even close to what we wanted. Wasted 2 months for them to order the completely wrong granite. Was not gonna wait another 2 months to order another one. The lady lost her mind and started yelling and screaming at me and my wife. What a way to handle customers. Pulled my order and went to a competitor. WOW

Great staff. So helpful. Looking for some salt for the icy…read moredriveway . I would come Back !

Not overly impressed, my wife called to inquiry about counter tops was told she would get a call…read moreback and never did. I stopped in and was told I would get a call back which I did but it was a week later after I already had from them from an compet and installed. Guess you could say disappointing.

Amazing service and product! I am beyond happy with the stone they helped me choose and the…read moreinstallation process was a breeze! Highly recommend. And would use them again any time.

I had a wonderful experience and am thrilled with my gorgeous countertops. Great service, no…read morepressure, beautiful choices, upfront pricing, timely installation and I was able to get exactly what I wanted in budget, so I am an extremely satisfied customer. I have been researching and pricing for a few years. I highly recommend Let's Get Stoned and Jon who was our salesperson.