I frequently use McGrath Chevyland for all needs with my car. I used to drive a 2013 Chevy Spark…read moreand they worked on it quite a bit. Oil changes pricing are reasonable if you buy a 3-pack but all other work I had done to my car was fairly expensive but was guaranteed work. I recently purchased from McGrath Chevyland a 2019 Chevy Spark. Two gentleman, Scott and Shawn, both helped me with my purchase and I am very grateful for their assistance and for their patience with all of my questions. I now have warranty on my car for awhile and plan to return to McGrath Chevyland in the future for my Chevy car needs. Overall, great experience!

EXTREMELY DISAPPOINTED -- GET A SECOND OPINION BEFORE TRUSTING THIS SERVICE DEPARTMENT…read moreWe purchased our 2019 Chevrolet Silverado 2500 HD diesel from McGrath on August 22, 2022. It was a certified vehicle, and we had a trade-in. Like many people who make a major vehicle purchase, we later questioned whether we had paid more than we should have. But we accepted our decision and continued doing business with McGrath, including having them perform routine maintenance and oil changes. Unfortunately, our recent experience has completely changed our opinion of this dealership. We recently developed a problem with our truck. My husband is a mechanic himself, but because today's diesel systems are considerably more complicated than they once were, he felt it was best to have a qualified diesel technician diagnose the problem. We took the truck to McGrath and were told they would put it on their computer and determine what was wrong. After keeping the truck for a couple of days, McGrath told us the problem was an injector and connector and estimated the repair at approximately $4,000. We were shocked. Rather than authorize a $4,000 repair, we decided to investigate further and get a second opinion. We picked up our truck from McGrath and were charged nearly $400 for the diagnostic work. Here's where this experience became particularly disturbing. We took the truck to another certified diesel mechanic and explained McGrath's diagnosis. After examining the truck, he told us he did not believe the injector or connector was the problem and suspected the wiring harness. We left the truck with him this week. He was right. The problem was the wiring harness, not the injector and connector. The truck was repaired for approximately $500, and it is now running perfectly. So let's look at the numbers: McGrath's diagnosis: Injector + connector McGrath's estimate: Approximately $4,000 McGrath's diagnostic charge: Nearly $400 Actual problem: Wiring harness Actual repair cost: Approximately $500 Result: Truck running perfectly That's not a small difference. That's a $3,500+ difference in the proposed repair, based on a diagnosis that turned out to be wrong. We understand that diagnosing mechanical problems isn't always an exact science and that technicians can occasionally be wrong. What we cannot accept is being presented with a nearly $4,000 repair based on an incorrect diagnosis, and then being charged nearly $400 for that diagnosis. After years of doing business with McGrath, this experience has completely destroyed our confidence in their service department. We went there expecting professional, honest, competent service. Instead, we left feeling like we needed to protect ourselves by getting a second opinion and, thankfully, we did. Had we simply trusted the diagnosis and authorized the repair, we could have spent thousands of dollars repairing something that wasn't even the problem. That is unacceptable to us. We will not be taking our truck back to McGrath for service. And based on what happened to us, we strongly encourage anyone facing an expensive repair estimate to get a second opinion before authorizing the work. We aren't writing this because we are unhappy about spending money on our truck. We understand vehicles require maintenance and repairs. We're writing this because we paid nearly $400 for a diagnosis that was wrong, were given an approximately $4,000 repair estimate based on that diagnosis, and another qualified diesel mechanic found and repaired the actual problem for about $500. After this experience, McGrath has lost our business and our trust.

I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

BEWARE OF BUYING USED VEHICLES FROM RANDY KUEHL HONDA IN CEDAR RAPIDS, IOWA…read more I bought a 2020 Dodge Grand Caravan from them on March 12, 2026 for over $13,000. The dealership-provided CarFax claimed the engine had been serviced and the vehicle a "must-see, must-drive, must-own". Less than ONE MONTH later -- after driving only 367 miles -- the van broke down and would not start. In the next two weeks, I took it to two separate mechanics, and they told me the engine needs replaced or rebuilt (around $10,000 in repairs) due to major internal engine damage that would have existed before the sale. When I contacted Randy Kuehl Honda about the issue, they offered me $1,000 toward repairs. That does not come close to covering the estimated repair costs, nor the loss in value on a vehicle I had just purchased for over $13,000 less than a month earlier. I understand used vehicles are sold as-is, but having catastrophic engine failure less than a month after purchase and after only 367 miles -- combined with documentation claiming the engine had just been serviced -- has been an extremely disappointing experience. My vehicle is no longer worth the over $13,000 that I just paid for it, but a diminished value of about $3,000 to $4,000 due to having to have a complete new motor costing over $10,000 with motor and labor. Please share so others are warned before buying from them.

My husband and I went to Dubuque Honda to look for a new CRV not finding the color we wanted we…read moreheaded to Cedar Rapids Randy Kuehl Honda. Josh Walker (sales man) greeted us when we arrived. Josh was very patient and helpful with us. Josh just started working there a week or so ago and was anxious for the sale but also wanted us to be happy with our decision. Josh made the buying experience enjoyable!! This is who you need to deal with at Randy Kuehl Honda. Good look with your new carrier Josh we think you will do amazing with that great smile and personality!!

I recently got back to Iowa from Africa and knew I wanted a car. I emailed Mark Updegraff and he…read morestarted looking around for what I wanted. When I got back here I worked with Logan Farwell in addition to Mark, and with their help I ended up getting the car I was looking for. Young Kim in finance was equally helpful securing the same loan I wanted and informing me of the extended warranty and all that. Overall I had a 10/10 experience working with all of the people at Mcgrath auto and I hope I can work with them again in the future to get my next car.

Cody is the best 2nd car from them he even helped me get cheaplet insurance. I would highly…read morerecommend for everyone I'm very happy and satisfied

Jacob was honest and very knowledgeable. I would definitely…read moredeal with him again. Some of the rest of the people were a real pain in the ass thoug. Especially the asshole that tried to con me into the extended warranty and maintenance plans. I will not put up with an asshole badgering me to buy shit I don't need.

I recently picked up my new 2024 GMC Acadia Denali that was ordered in early June 2024; my Sales…read moreAssociate Dick Lynch, is a professional who demonstrated Customer Service from the start to finish. But he was not the only individual who assisted me during my new purchase; they were Craig Hanna, Roger, Shawn Bickford, and Jill Muklewicz. They are all professionals with Customer Service skills. Thanks to all! Osumana

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

I purchased a vehicle from DJ Auto and unfortunately it had some major issues. Understandably that…read morecan happen when you're looking at a used vehicle. I brought the vehicle in and spoke to Jason Jones, the owner. After their mechanic looked at the vehicle, they decided to take the vehicle back and give me my money back with taxes and registration included. It wasn't an ideal situation but they did right by me in the end. They'll work with you and make sure that you get a fair deal that you will be happy with.

I've seen some really negative reviews of D.J.'s on line and thought I should put my two cents in…read more I grew up in the car biz (dad owned three dealerships at one time) so kinda know the drill. My experience with D.J.'s couldn't have been more professional and pleasant. We bought an older vehicle with very high miles (over 300k.) The price we negotiated was more than fair. They let me drive the vehicle several times. I looked it over top to bottom and went for it. The battery was shot so they replaced that along with all the clamps for free after we negotiated the price. They had me sign the "as-is" document. Mark explained the meaning to me, that there would be no returns and no "Lemon Law" benefits. I had my eyes wide open. I've been driving the beast as a daily driver for going on 5 months now and am exceedingly happy. The vehicle has ended up (so far, knock on wood) with only one pretty significant "wart" that I'm working on fixing (that they couldn't likely have even known existed). I'll be able to fix it (to the tune of about 25% of my purchase price) and still be way ahead of the book value on this vehicle. I am a very satisfied customer and wouldn't have a problem referring friends. It's a used car lot. They sell used cars.

I will never return to this dealership whose sales manager has an attitude and bad behaviour. Tyler…read morewright. today we are at almost closing time i return to finalize the deal. Just because i wanted to pay as one check. this guy Made a comment that was humiliating and upsetting, He also walked away from desk when me and my wife at 7 pm sitting and still trying to work out. All we ask is very nicely professionally is there any other discounts you can apply, He made a comment if you have a ability to write 1 check for this car why would you ask for another $500. I was like you treating me like this because i have ability to make one payment. Very pathetic and horrible. I work hard for my money you have no right to say anything like this. God is watching you watch this person has long way to go and lot to learn.

I was out of town when my husband decided to look at a new car. He spent a couple hours with Zac…read moreshowing both the Rogue and Murano. My husband said he answered all his questions and easy to work with. We were also trading in a Murano. This was not our first time buying a car from Dave Wright. This would be our fifth time purchasing a new vehicle from them. When I returned from my trip we both worked with Zac but unfortunately ran into day off so we worked with Mercedes. She was very personable and knowledgeable and soon we decided it would be the Murano although the Rogue was so much better than the year I had a Rogue so I was very impressed with the changes Nissan made on the Rogue. Mercedes made herself available to us and answered any/all questions we had. I'm not sure we got the best deal on trade-in but saved us from selling it ourselves. Because everything is electronic and cameras everywhere, I'm impressed that Mercedes knew how to work everything on the display panel. I'm still learning myself. I would recommend highly using either Zac S or Mercedes to help you choose a new vehicle. No one was a hard sell, even finance. They just wanted us to get what we wanted. Again, this is our fifth vehicle from Dave Wright and predecessor so we've had a good run with Dave Wright.

I had a great experience with Aspen from Junge in Hiawatha. I traded my Wrangler for a 2015…read moreSilverado. This was my first truck so I appreciated Aspens patience with all my dumb questions. A day or two after the sale, I noticed that no floor mats had come with my truck. I contacted Aspen and he ordered me new mats. Really nice ones too!!! The team there is not high pressure. In fact, the first day we went there, we just wanted to check out the inventory. They left us alone instead of most dealerships that come running out the minute you pull into the driveway! Thanks Aspen for a nice experience and a great truck!

The sales process went fine, but things changed completely once I reached the finance department…read more The finance manager told me that buying an extended warranty was mandatory to secure the loan from the bank. Plus, I arrived with an outside bank pre-approval rate, but they insisted on running my credit through their lenders. The finance manager gave me a rate that was higher than what my lender actually approved for me, so he just wanted to pocket the dealer markup. Very dishonest.