We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

BEWARE OF BUYING USED VEHICLES FROM RANDY KUEHL HONDA IN CEDAR RAPIDS, IOWA…read more I bought a 2020 Dodge Grand Caravan from them on March 12, 2026 for over $13,000. The dealership-provided CarFax claimed the engine had been serviced and the vehicle a "must-see, must-drive, must-own". Less than ONE MONTH later -- after driving only 367 miles -- the van broke down and would not start. In the next two weeks, I took it to two separate mechanics, and they told me the engine needs replaced or rebuilt (around $10,000 in repairs) due to major internal engine damage that would have existed before the sale. When I contacted Randy Kuehl Honda about the issue, they offered me $1,000 toward repairs. That does not come close to covering the estimated repair costs, nor the loss in value on a vehicle I had just purchased for over $13,000 less than a month earlier. I understand used vehicles are sold as-is, but having catastrophic engine failure less than a month after purchase and after only 367 miles -- combined with documentation claiming the engine had just been serviced -- has been an extremely disappointing experience. My vehicle is no longer worth the over $13,000 that I just paid for it, but a diminished value of about $3,000 to $4,000 due to having to have a complete new motor costing over $10,000 with motor and labor. Please share so others are warned before buying from them.

Very nice and helpful people. I didn't know my car had a warranty behind my AC issue so they fixed…read moreit up for me no cost! It did take them two days to get it completely fixed, but that was because of the mass of ac fixes they had to do the same time as mine. Understandable. Overall great service

Great customer service great work down on my vehicle. Very happy was told the time the car would be…read moredone and it was finished like it was supposed to be the work was fast and a great job

I left a poor review like a year ago after these guys charged me $600 for looking at my BMW. They…read morekept it for a couple days and then admitted they don't know enough to figure it out. When I picked up my car the entire motor cover was still off and the screws were scattered around and missing. Once they seen the poor review I left they called me with excuses and told me to remove it. To my surprise just now, like a year or more later, they just called me again saying the guy who gave me the excuses last time "cleared things up" and to remove the review on here... Not very good business practice So here is my new review, a bit nicer, but I'm still not happy that my interaction with them was nothing more than wasting $600.

For my milestone 1700th review, I'm gonna skip out on my beloved Frrrrrrried Chicken and Custard…read morePie, and talk about another love of mine........ Back in 1995 I was in Cedar Rapids Iowa for work, and on the weekend I decided to explore the area and stumbled upon this classic car dealership/museum called - Duffy's. If you guys dig classic American muscle cars, or vintage European, or American classic automobiles, Duffy's may have something for your liking! So it was on a weekend that I was hangin' out with da fellas from work, and somehow we stumbled on a place called - "Duffy's Classic Cars" as it was just a short hop, skip, & jump away from the Sheraton hotel that I was staying at. When I walked into Duffy's, I was totally blown away at what I saw, as there was an array of classic muscle cars that I've read about, but never physically seen in my lifetime. As a muscle car enthusiast, I was so happy to physically see two Boss 429 Mustangs, as well as the Boss 302 Mustang! Other cool muscle cars I saw at Duffy's were the - Pontiac GTO Judge, 1969 Camaro Z28, Plymouth Super Bird, vintage Corvettes, Chevelle SS, Plymouth Roadrunner, & a Plymouth Cuda was sure neat to look at! Not into muscle cars? No worry beef curry..........they had other interesting vehicles like - a Porsche Speedster Replica, Triumph, MGTD Roadster, Jaguar XK120, Chevy Impala SS, Pontiac Bonneville, Packard 250, Olds Tudor, Chrysler Winsdsor, Chevy Bel Air 2 door hard top, Mercury Cougar, Ford Galaxie 500, & Ford Falcon to name a few! I can't believe how high the prices of these muscle car have risen over the years. Had I known better, it would probably be a good idea to buy one as an investment (provided you can sell it for a profit!). An AMAZING Car Museum/Auto Dealer!

Do not do business with this shop online. In fact, don't do business with them at all. They are…read moreuntrustworthy and greedy. They do not do a full 100 point inspection, like they say they do. Had they done that, they would have found out that the car I bought could not be driven legally. All of the rear lights were not working. The master cylinder failed after two days. (I admit that this could not be predicted.) The worst thing that still gets under my skin is that there was a gasoline leak between the fill hole and the hole to the tank. The first time I tried filling it up for a long, leisurely drive with my fiance, it began leaking all over the ground. Other customers at the gas station pointed this out and began running away. My fiance and I pushed the car to the side of the lot, away from the pumps. We had to wait forever for half of the gas tank to empty and it stopped dripping gas. Do yourself a favor and stay away from this place. Find an honest shop that puts customers before $.

We found a vehicle online and drove 125 miles from Sterling Il. my Our salesman Dane Hansen was…read moreabsolutely awesome, above and beyond to make sure we were taken care of. Unfortunately the vehicle we came to see wasn't going to work for us. The sales manager and used car manager spent quality time trying to find us an alternative unit with no success. The management team offered to try to locate another unit that would work for us and you know what? I have confidence that they really have our best interests and will deliver us the right product. We were so impressed with the whole experience that we are going to wait to hear from them and make the drive back to do business. thank you all for a good experience. Jeff & kay

I'm an out-of-towner but needed an oil change before I head back to California. Figured I'd stick…read moreto a dealer since I didn't know the area and needed a trustworthy oil change given my 2k mile journey back. Found it relatively easy to schedule an appointment. Overall pretty satisfied. I didn't get a quote beforehand, but was a little surprised at the price, $66 for an oil change, which could be right on market for Cedar Rapids, but my oil change costs $74 in California. I was expecting high 50s given that there were no extra services performed such as tire rotation, etc. Complimentary car wash left something to be desired, Not sure if it's soap or they just didn't get all the dust off my car (it wasn't super dusty, just the normal amount of dust from a car that's sat in a driveway for a couple weeks without a wash or rain). And given that I have a black car, it is noticeable. I have white droplets and residue from my hood, to the top of the car. I don't expect a professional wash, just not expecting residue. If you want extra social-distance I'd recommend walking over to the dealer waiting area, no one was there when I stopped in, and they had a counter area where you could work on a computer, and complimentary wifi, allowing me to continue working during the service, which was great. Customer service was generally very good, my service rep was very friendly and polite and had a great attitude, it was disappointing that he wasn't wearing a mask and only about 25% of the staff seemed to be wearing a mask. I don't know why masks are so controversial, but given the science, as a customer, when I am at a business that can't be bothered to wear a mask I always think, I guess they don't care about the health of their customers. And it becomes a little painful handing your money over to someone who doesn't care about your basic health. If you're immune-compromised, I would find somewhere else to get your oil changed during the duration of Covid-19.

I have been going to Novak automotive since I was a young adult. Jim has always taken care of me…read moreand given me advice.I wouldn't go any other place, cause this is one place I know.I'm gonna get pure honesty

These guys seem to take great pains telling you what you DON'T need (that you thought you needed)…read morewhile getting down to figuring out what you do need to fix the car. I'm very satisfied with their friendly and thorough service.

Cody is the best 2nd car from them he even helped me get cheaplet insurance. I would highly…read morerecommend for everyone I'm very happy and satisfied

I know they sometimes get a bad rap, but I've had nothing but excellent care here. When I bought…read moremy car, it was the easiest, most non-stressful transaction I've ever had. The gentleman helping me was totally not pushy and worked with me to make everything seamless. Every time I bring my car in fir service, it's smoothly run with excellent service.