I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

BEWARE OF BUYING USED VEHICLES FROM RANDY KUEHL HONDA IN CEDAR RAPIDS, IOWA…read more I bought a 2020 Dodge Grand Caravan from them on March 12, 2026 for over $13,000. The dealership-provided CarFax claimed the engine had been serviced and the vehicle a "must-see, must-drive, must-own". Less than ONE MONTH later -- after driving only 367 miles -- the van broke down and would not start. In the next two weeks, I took it to two separate mechanics, and they told me the engine needs replaced or rebuilt (around $10,000 in repairs) due to major internal engine damage that would have existed before the sale. When I contacted Randy Kuehl Honda about the issue, they offered me $1,000 toward repairs. That does not come close to covering the estimated repair costs, nor the loss in value on a vehicle I had just purchased for over $13,000 less than a month earlier. I understand used vehicles are sold as-is, but having catastrophic engine failure less than a month after purchase and after only 367 miles -- combined with documentation claiming the engine had just been serviced -- has been an extremely disappointing experience. My vehicle is no longer worth the over $13,000 that I just paid for it, but a diminished value of about $3,000 to $4,000 due to having to have a complete new motor costing over $10,000 with motor and labor. Please share so others are warned before buying from them.

My husband and I went to Dubuque Honda to look for a new CRV not finding the color we wanted we…read moreheaded to Cedar Rapids Randy Kuehl Honda. Josh Walker (sales man) greeted us when we arrived. Josh was very patient and helpful with us. Josh just started working there a week or so ago and was anxious for the sale but also wanted us to be happy with our decision. Josh made the buying experience enjoyable!! This is who you need to deal with at Randy Kuehl Honda. Good look with your new carrier Josh we think you will do amazing with that great smile and personality!!

I left a poor review like a year ago after these guys charged me $600 for looking at my BMW. They…read morekept it for a couple days and then admitted they don't know enough to figure it out. When I picked up my car the entire motor cover was still off and the screws were scattered around and missing. Once they seen the poor review I left they called me with excuses and told me to remove it. To my surprise just now, like a year or more later, they just called me again saying the guy who gave me the excuses last time "cleared things up" and to remove the review on here... Not very good business practice So here is my new review, a bit nicer, but I'm still not happy that my interaction with them was nothing more than wasting $600.

Over the past Several years I've been trying to find someone to work on my 91 Mitsubishi 3000gt…read moreVR4. It has been to dealers in Hiawatha, Moline, and a transmission specialist who were all confident they could do the job. None of them were able to figure it out, but replaced many parts over that time. Then I was told that without permission the last guy had sent it to 4 Guys. I spoke with Brian once I found it was there and he let me know what he thought was needed and what he had found looking it over. He managed to get it running and I did a search for a replacement transmission. I'm happy to say that in just Three months Brian has been able to complete what 3 others haven't been able to get done in 3 years! Thanks Brian!

Just have a great experience with them . Jon Brantton operation manager was very…read moreprofessional,helpful and very nice . The negotiation was fair for both . I flew from Florida they pick me up in the airport and the hotel. Thanks Jonh. Definitely will do it again.

Do not do business with this shop. Strung me along, used me like an atm, and in the end my car…read moredoesn't run.

I had a great experience with Aspen from Junge in Hiawatha. I traded my Wrangler for a 2015…read moreSilverado. This was my first truck so I appreciated Aspens patience with all my dumb questions. A day or two after the sale, I noticed that no floor mats had come with my truck. I contacted Aspen and he ordered me new mats. Really nice ones too!!! The team there is not high pressure. In fact, the first day we went there, we just wanted to check out the inventory. They left us alone instead of most dealerships that come running out the minute you pull into the driveway! Thanks Aspen for a nice experience and a great truck!

The sales process went fine, but things changed completely once I reached the finance department…read more The finance manager told me that buying an extended warranty was mandatory to secure the loan from the bank. Plus, I arrived with an outside bank pre-approval rate, but they insisted on running my credit through their lenders. The finance manager gave me a rate that was higher than what my lender actually approved for me, so he just wanted to pocket the dealer markup. Very dishonest.

I have been going to Novak automotive since I was a young adult. Jim has always taken care of me…read moreand given me advice.I wouldn't go any other place, cause this is one place I know.I'm gonna get pure honesty

These guys seem to take great pains telling you what you DON'T need (that you thought you needed)…read morewhile getting down to figuring out what you do need to fix the car. I'm very satisfied with their friendly and thorough service.

I recently got back to Iowa from Africa and knew I wanted a car. I emailed Mark Updegraff and he…read morestarted looking around for what I wanted. When I got back here I worked with Logan Farwell in addition to Mark, and with their help I ended up getting the car I was looking for. Young Kim in finance was equally helpful securing the same loan I wanted and informing me of the extended warranty and all that. Overall I had a 10/10 experience working with all of the people at Mcgrath auto and I hope I can work with them again in the future to get my next car.

Cody is the best 2nd car from them he even helped me get cheaplet insurance. I would highly…read morerecommend for everyone I'm very happy and satisfied

Absolutely LOVE Grant, Melissa and the rest of the crew. Always a fair price. Quick service and…read morefriendly staff!

They were extremely helpful. Took the time to explain things and the service was awesome. Pricing…read morewas competitive and fair. I will be back for more service on our other vehicles.