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    J & M Self Storage

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Metro Self Storage - Woodbridge

    Metro Self Storage - Woodbridge

    (4 reviews)

    I just wanted to thank Kimberly for her helpful and friendly service at the woodbridge location…read more She always has a smile and is super helpful with any questions or concerns. She makes the whole process so much easier. Thank you.

    I had visit the Property about a month earlier when I got there there was 3 woman in the front…read moreoffice one which was in training the 2 woman showed me 2 units and I decided to go for the bigger one . I had return a month later November 17 2025 around 1 in the afternoon this time I had Reserve a unit One day Prior when I got there I explain to the lady in the front she wore glasses and had strawberry blonde hair. I had visit there before and really like a unit I seen she Immediately said I could have not and that she was the only one working there I said yes I did visit i also said I Reserved a unit she said it was cancel I said but why I have a week she then began to give me a nasty attitude she continued to be very rude I ask to show me the unit she went head of me like if she hate everything in her life she show me one unit I told her that won't work . I also explain the unit I seen the month before is the one I want can she show me a bigger one I told her the price I was " """quoted she literally began to say that can't be true making me feel like I was lieing !She then mentioned she is the only person there. Again making me believe no one show me a unit and I was liar . She had the biggest attitude she was mean I felt like she was about to loose it to be honest I think she is suffering from Menopause because she was straight out her mind ! When I said I would like to see another bigger unit she said no she anit showing me nothing and also said she is taking the stairs because she just don't know what she"will do to me in the Elevator to me anyone wanting to get storage I warn you don't go there that woman has the worst attitude poor customer service she really needs help she does not need to be there watch out she wears glasses with like strawberry blonde hair and a bad bad attitude ! I will never return and by the way I went somewhere else and I received a great Experience and a better price ! Don't rent from here !

    The Storage Nook - New lights illuminated! Very bright now!

    The Storage Nook

    (2 reviews)

    I rented a truck and selected to reserve a storage space just in case I needed it, in which I…read moredidn't. A week later, I received a charge for the storage space that I never retrieved. I never even walked into the place, signed any documents, nothing. I called to inquire about it and the business lines are forwarded to the cell phone of Mike Josefik. He answered the call and told me I'd have to call corporate in another state for a refund. The number he gave me was a telemarketing number. I called him back and he starts to screen my calls and wont answer. I've left him messages and showed up at the storage and it's closed. I've even called from my job and once he hears my voice he hangs up and wont answer again. I tried searching for a corporate office and I'm coming up with a blank. Don't rent from them, they are scams!

    I wish there was a lower grade to give this storage facility. I have reached out to this business…read moreto try and handles this amicably, but the manager literally cussed me and told me to shut up. This business is the worst I wouldn't recommend them to a homeless man needing to stay somewhere. Not only did she tell me to shut my G* d D*** mouth she hung up on me and told me I was stupid for not understanding what she was trying to say. So, I own a moving company and realized that I had been being charge for storages I was no longer utilizing in the amount of roughly 5k. I spoke with management and not once did we receive information about closing out the storage. I told her that if we did, we would have informed the facility (All this after receiving a call from one of the associates working at Linden self-storage back in July and we informed him we were moving out he never said that there was anything to do and thanks for letting him know) .But after telling the manager she says I don't care you are not getting any money back and basically tell me that she is the manager, and she doesn't care what anyone has to say she will run the business the way she wants, she didn't even send proof of the emails. Normally I'm not appalled enough to write a review, but this company needs to be shut down and closed if that the way they do business. All I want is my money returned to me for storages I haven't used in over 5 months I don't even want an apology and LINDEN SELF STORAGE you all Are a F rated business period because your employee!!!!!

    J & M Self Storage - selfstorage - Updated May 2026

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