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    Review Highlights - J&M

    I had contacted another company before speaking with Liz and did not get the reassurance I did when speaking to Liz.

    Mentioned in 6 reviews

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    Ragan’s Heating & Air - HVAC you can trust -- heating, cooling, done right.

    Ragan’s Heating & Air

    (6 reviews)

    Absolutely amazing. We called John for a needed water heater service, and he was kind,…read moreprofessional, and prompt from the very first phone call. After talking everything through, he made time on his schedule for the very next day. He serviced the unit, fixed a code-compliance issue, and even gave us a second opinion on an A/C repair that a larger company claimed was "unavoidable." Turns out that larger company was simply not telling the truth. They gave us information that was impossible given the actual setup of the unit in our attic, recommendations that would have led to an unnecessary A/C replacement. None of it was needed. All the system required was a bit of TLC and someone who truly understands what they're doing. What a value add. Needless to say, the BBB received an email about that other company, and John will be our go-to from now on. Thank you for taking such good care of us.

    I called John because the duct for our AC unit in the attic got detached. Air is being blown into…read morethe attic and not coming down to the house. He told me there is no charge to check the issue and provide the quote. John was very responsive and knew the importance of the issue. He was able to come same day to check the issue. He then provided photos, explanations and very reasonable quote to take care of the issue. We agreed for him to fix the issue. It took him about 1 to 1.5 hours and our AC was back in working order. John did say that he can service the replacement of the entire duct system in the attic later but the quotes he gave is way too much for our budget at this time. While I do understand that everyone is always looking for more business, just be aware that they can upsell during their visit and be ready for it. Make sure you do your homework in getting quotes and compare reviews especially for bigger jobs. I appreciate John's responsiveness, professionalism and fair pricing. He told me there is no charge to check but when I saw the invoice, the visit is a line item in the total price he quoted me. Maybe that's just how their system is setup. But I do appreciate transparency moving forward as much as possible. I will update in case we need follow-up on this work and will keep everyone informed.

    J&M - damagerestoration - Updated May 2026

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