Great service. Efficient and fast. Great service. Efficient and fast. Great service. Efficient and fast. read more

Terrible customer service and extremely rude. This was service done through my warranty company. After 3 visits, my A/C is not working and they won't honor their work. We have been without A/C for 5 days. They cancelled their appointment 10 minutes before a new appointment and won't come back out . 0 out of 10 for their customer service. read more

Gabe Ponce provided beyond outstanding professional and educational service. Thank you J&J! Thank you Gabe!

This company has some kind of fraudulent scheme with American home shield. They came out and seemed great at first and then the things they told us were not what they told AHS. They then basically blindsided me on three way with AHS when we were discussing the issues. Prior to the three way call they pretended to be on our side and we were in agreement of what they found wrong with the hvac, but on the three way call they were going against us and siding with AHS the whole time. Then when we asked when the ac repairs would be scheduled they said that AHS had canceled the order. Then AHS told me the order was active and they were waiting on j&j to schedule it... this went on for a few weeks in the dangerous Texas heat. It was a back and forth thing of lies from both to purposely frustrate us and get us to not get along anymore and then they said they refused to work with us, so AHS canceled the entire order and made us start from scratch. They didn't care that we have gone an entire year without ac in the Texas heat. I'm not sure what game they have going on with AHS but the guy that was here said AHS are the people that support them in business so they will always just go along with whatever they say. Sounded like he was saying whether ethical or not which seems to be the theme. Do not trust J&j. If you have an option to go with someone else, I highly recommend not wasting your time to play this back and forth scheme they have going on with American home shield. They also told us in person all the things they found wrong with the hvac and then ahs kept saying that they said the ac was fine or they said the duct work was fine, etc. It was like psychological warfare on us... very cruel to do this to people! They also missed the plenum being unattached and other issues in the ductwork that multiple other companies saw which I have a paper trail of proof for that. read more

Gabe was a friendly and very professional contractor. He did our AC tune up. I would definitely refer his company and him to everyone.

This company should be shut down. They appear to have a relationship with the warranty companies, and that's how they run this scam. I found it very strange that the closest company they could find to service our A/C in San Marcos TX, was out of Houston?? They checked our A/C and told us it was a leaking evaporator coil. The warranty company we had was also a scam, as they would not cover a leaking coil, which our policy clearly said should be covered. So J & J gave us a price for the part, labor, and said we would have to drain the freon and pay to have it replaced with at about $80/lb. The total estimate kept changing (getting higher) every day, until I decided to have another local company come take a look outside of the warranty. Guess what?? NO LEAKING COIL. Someone had turned the fan to ON, which was creating high humidity. It just needed to be switched to auto. THERE WAS NOTHING WRONG WITH OUR A/C UNIT. Their (J&J's estimate) was over 2k to repair. Instead, we paid $100 for an honest company to come look at it. I have no idea how this place is still in business. STAY AWAY FROM THIS COMPANY! read more

These people will screw you badly. They came out after waiting a week. They came to look at a squeaky condenser fan. They call me and tell me I have a freon leak from line and it would cost $2450 to fix. They twisted of freon valve and destroyed my ac I asked them to pay me back $1375. I paid to fix and they told me they would not pay me a dime I have never been done so wrong read more

J & J Mechanical - It blew cold before they got there. This pick is one the repair man took - Heating & Air Conditioning/HVAC Near Me - Houston, Texas

See all

This company is very disorganized and no one takes responsibility I had to wait 3 weeks for a service person Today they told me they would come between 8 am to noon and no one showed off So I called and then they said 1 to 5 pm No one showed off until almost 6 pm Just terrible service Worker said that he is not responsible for what admin does or other service guys Avoid this Unfortunately this service came from American home insurance that they pick companies Terrible service read more

Appointment was scheduled for 8/24/2022 between 9 am and 1pm, then at noon, the time was changed from 1pm and 5pm. (meaning I am expected to wait for 8 hours for someone to repair my AC). They replaced the Blower and the fans, and now another problem. The repair person, said that this was an issue with American Home Shield, and that I didn't use them it would already be fixed. I am now rescheduled for 8/30/2022, IF it's repaired it will be 24 days, 5 appointments to have my AC repaired. I can not believe that any reasonable company believes this is acceptable. AND the company has yet to take ANY accountability, it's always someone else's fault. No apologies or acknowledgment regarding the situation. read more

Beware! I wish I had seen the previous reviews before working with J&J Mechanical to have my AC repaired. This was the rosy customer service experience of my life. They visited my home 6 times to fix the AC and each time they had a different diagnosis. Not only did their story keep changing but they would surprise us by not showing up on a few occasions causing us to just wait around the home needlessly. Their entire team was really inconsiderate and incompetent. The admin staff like Ruby and Rose were rude and didn't know what was going on when you'd call for an update. Their technicians like Carlos and Doug made the situation worse each time they visited. Lastly, their management team of Jamie and Michael treated us horribly so it explains why their staff acted similarly. We ultimately had to go with another company to get our AC properly diagnosed. If you are considering using J&J I strongly recommend going with anyone else. A company this bad should go out of business. They do more harm than good. read more

We have worked with J&J Mechanical numerous times through our home warranty. Our most recent issue is our HVAC compressor went out right after the cold front in January. Rose was so nice and helpful setting up apointments and payments. Victor and Jonathon arrived to install the new compressor on time. Both were extremely friendly and did the install quickly and answered any questions we had. I recomend J&J Mechanical and their team members without hesitation. read more

For over a month we've been trying to get a/c repaired while it's been over 100 degrees everyday. They come out and say they need to do one repair or another but they'll have to reschedule which takes over a week. And then when they do the work nothing gets fixed. Then it's time to wait another week for them to come look at it. They have no notes and no idea what the previous person did. This is the worst operation I've had to work with. read more

We used J & J mechanical through our home warranty last summer for an a/c repair. It took them 4 months to do the repair waiting on a part. This summer the a/c broke as soon as it got hot and technicians explained it was due to debris from the previous poor installation from J & J. Their repair ended up costing an entirely new a/c unit. I would recommend avoiding working with them even if it's free. read more

UPDATE- After being told by J&J I needed to replace my coil and add Frion to my unit, I requested a second opinion from Douglas Mechanical. The tech from Douglas told me that in fact nothing is wrong with my coil and that my frion levels are adequate, he actually recommended against more frion! My cooling temperatures are below 54 degrees. The issue was simply something stuck to my switch panel which he simply moved and now everything is working great! If you are assigned J&J thru AHS, do yourself a favor and IMMEDIATELY request Douglas Mechanical. These people tried to SCAM me out of almost 2k for nothing!! read more

They're so bad, I'm not even mad, I just find it funny. Our A/C stopped blowing cold air and our home warranty company assigned J & J Mechanical for the task. They said the earliest they can come is in 7 days. Keep in mind, our A/C isn't working, we're in Austin, TX and it's June, consistently hitting 100 degrees on a daily basis. We waited for 7 days and this awfully unfriendly guy showed up. He spent 45 minutes in our attic trying to diagnose the problem and finally gave up. He said we should find a Lennox-certified contractor to diagnose the problem. He didn't even think of checking the outside unit. He simply left. Turns out there was a leak in our coil and all of the freon leaked out, leaving the system with zero pressure. Definitely a very common and easy-to-diagnose problem. Stay away from these guys. read more

They came back for a 5th time ...my ac went out again since it's been installed maybe over a month, only worked 1/4 of that and the last time the mechanic gave me fuses to replace, like I know what to do !!don't use this company they can't even fix the s*** they installed!! learn from my suffering ... I've had my brand new ac unit they installed through #americanhomeshield it's worked 13 days out of 2 months. They charged me for product they don't install (no low voltage wire & conduit no high voltage wire and conduit plus just a partial refund for a transition was that for all the electrical tape you put my s*** together with) dont pay the bill until you have everything right cuz they robbed me knowing I worked all day and couldn't inspect until they were gone ps they asked for my review read more

Had them come out for a repair, had to call them back out 3 days later with the unit doing to same thing. Took 3 days to get an appointment. The recall appointment was set between 2-6 on the 15th get a TEXT at noon changing the appointment to the 18th. That's 6 days to have a repair guy come out that should have fixed it right the first time!!!!! read more

I wish I would have read this site before. I am beyond mad! I am not one to ever leave bad reviews, normally I am the one who leaves the good ones, but my experience with this company has been just out right awful. I had to go through J&J because I have American Home Shield. I called AHS on Thursday and J&J sent someone out on Friday(perfect) they sent Jeff(very nice guy seemed very knowledgeable)he checked on both my units which were not working. Jeff switched out the compositor in my main AC thinking that would fix the problem. It started cooling while he was there so we thought it was fixed, by 9pm that night we are sitting at 82 degrees in the house. The other unit had been out for a few months and due to it's age we were going to have to get a brand new unit. Jeff called me the next day(Saturday) to see if he had left his drill and I had let him know then, ac was not fixed. He said he would call J&J and get me back on the schedule. Monday, I receive a text that someone would be out Wednesday. It's literally 87+ degrees in the house with fans going just to even make it tolerable. I sent back a text that Wednesday was not good, my husband and I were both traveling for work. Received a text when would be better. Told them anytime Monday or Tuesday we could make it work. Never heard back until Tuesday night, received a text that someone would be there from 12-2:30 on Wednesday. So had to rearrange my travel schedule to be there. NO ONE SHOWED UP! Oh course, I call trying to remain calm but the more that I talk to these people the madder I got. AHS had sent them a denial on the one unit,(well if you remember there are 2 units) I guess J&J cancelled the service call because they saw the denial for the one unit and didn't see the other unit on the sheet, but still sent me a text stating that someone would be out there the next day. 1) mistake from J&J was not picking up the phone to call and let me know about denial on AC 2) mistake was sending me a text that someone would be out there the next day when no one was coming. So as sweat is rolling down every part of my body, I'm wanting solutions. Who is coming out here to get this fixed and when? The lady proceeds to tell me that it will be Friday. Are you kidding me? So that's basically a week without AC in this Texas heat/humidity. Unacceptable!!!! J&J wasn't offering any solutions. The least they could have paid for last night & tonight hotel room until they could get here on Friday. This customer experience has been EXTREMLY bad. I called my AC company that we have used for years "Mr.CHILL" and they are literally outside this morning putting on two brand new units for me as we speak. I wasn't on their schedule and they had to round up the parts but they made it happen. So not only did J&J get this bad review, they just lost out on making money on two new units, due to their terrible customer service. read more

Called for a service request, they came out for nothing cause apparently they don't fix water heater issues but however accepted the service appointment, knowing what I need it. Shady AF read more

STAY AWAY FROM THIS COMPANY!!!! My home heating/ac unit was not functioning and my home warranty company Old Republic sent their authorized agent J&J Mechanical to my home to troubleshoot and repair my system. The J&J tech came out and determined that all the coolant had leaked out and that the coil needed replacement. He told me that Old Republic would not pay to replace the coil until they first put a sealant into the line and recharged the system with freon. He said this would not likely fix the problem and disagreed with the approach but was a required step imposed by Old Republic. They completed the work and said they would need to come back and see if the sealant held. They came back a week later and determined that the seal had not held and that the coil replacement was the next step. Seemed kind of a half baked strategy but shame on me I went along with it. The tech articulated that there would be a portion of the cost that Old Republic would not pay based on my specific coverage plan. That amount was $655 plus an $85 service fee that they would pass along to Old Republic. Seemed really high but I stupidly paid the $840 and later called Old Republic to find out why such a high out of pocket amount. What they said stunned me....they said didn't pay for short term/band aid fixes like this. REALLY!!!!!!!!! They further said that if the coil was the problem they would have initially paid to replace it. I WAS SCAMMED BY J&J. Based on my complaints, Old Republic contacted J&J to find out what was going on. J&J told them that the only way to find out where the leak was to take the sealant/recharge approach. This was not at all what they told me but made it seem like they were doing the right thing so as not to risk the Old Republic relationship. I simply was taken advantage of by J&J to the tune of $740. Where I am not is my system needs a new coil and there are more out of pocket costs involved in the $300 range!!!! Fool me once...... I called J&J giving them a clearly articulated complaint of their actions and asked them to refund the $740 based on their misrepresentations and so far, no response....surprise surprise! I have escalated this scam to Old Republic and so far no response from them either. Needless to say I am not renewing my warranty with Old Republic since they are a party to this scam as well as, at this point, taking no steps to correct this fraud. So bottom line, stay away from J&J! Right now I am not too fond of Old Republic either. read more

All I can say at this time because it is an ongoing claim, "Stay away from this contractor, they have no busness trying to do AC repair." Four times out to replace evaporator, wanting on a fifth time. read more

i can count on J & J Mechanical to take care of my HCAV needs, even on short notice. Highly recommend for mini-split ductless systems.

Came to fix my ac through American Home Shield told me it was out dated and not worth fixing. Charged me $8000 for new unit. New unit broke down 3 times in the first two months. Had to pay another company to come out and properly run the drain lines for the drip pan to keep my house from flooding through the ceiling. They won't take care of the bill. Furnace still doesn't work. read more

We had issues with our AC, it went out on Christmas day, we set up an appointment with our warranty company on Sunday morning, by Sunday afternoon we had the appointment confirmed. They came out the next day, time was set for the morning and they should up within the time they gave us. Explained to the tech what the issue was, he came in took a look at the outside unit and 10min later we were back in business. The tech explained to me the issue and what he did to fix it and he was on his way. Over all great experience with this company. read more

I have a home warranty through American Home Shield. To say that I have had issues with the vendors AHS has assigned to me in the past is an understatement. I always assume the vendor is going to let me down, but know I am trapped by the limitations of my warranty. I started my dealings with J&J Mechanical with the same skepticism. I can't tell you what a pleasant surprise it was to receive outstanding service from Jamie & Erick. They helped me over the Independence Day holiday with great attitudes despite having to work on a holiday weekend. Jamie answered all of my questions and helped me to understand my options. She went out of her way to assist. I fully expected her to quick taking my calls. Seriously. Not kidding. Trust me, I'm a pest. Erick was also patient with me and my nagging questions. They stuck with me to the bitter end, even returning to my home to repair a technical glitch outside of their control WITHIN TWO HOURS of my reporting the issue. J&J has provided me with stellar customer service and I highly recommend them. read more

My 81 y/o mother was provided with this company via the American Home Shield warranty. The technician told her the coils in the attic were iced over, there was a leak, and that the parts would not be in for one week. We asked a family friend to check in the attic and he saw no freezing or a leak. My mom called AHS back and was provided with a different company. All the a/c needed was freon. Avoid. Avoid. Avoid. read more

This will be perhaps the most scathing service review I will ever write because Landmark has done an abysmal job as a warranty company. We have had this service for 3 years and I am canceling my relationship with the company today. On June 17th my AC went out and I contacted Landmark to get a tech out to my house, and the earliest they could send a tech was 1 week away, which they used J & J Mechanical LLC out of Houston, Texas. The service with that company has been just as abysmal. The evening before they were scheduled to come out (Thursday, June 24th), they called me and left a voicemail at 4:30pm to confirm my appointment. I did not receive the voicemail until 7:30pm, which is when I called to confirm the appointment the next morning. The woman who answered positively confirmed our scheduled appointment between 9am and 1pm. On Friday, June 25th, by 1pm, and when no one had shown up, I called J & J Mechanical and they informed me that they canceled my appointment because I did not call by 5pm the previous day to confirm my appointment, and they had to reschedule the following week. I told them this was unacceptable due to the fact that by their own standards they gave me 30 minutes to respond to their call and they had already made us wait a week. They eventually found a tech to come to my house Friday afternoon and diagnosed the problem. The following Monday, June 28th, I received an email in the late afternoon from Landmark to confirm the work and my out-of-pocket costs, which was replacing the compressor on my A/C unit. From that moment on it was one abysmal failure and non-communication after another. I had to call daily to get some kind of update as to when the fix would happen. By Wednesday, June 30, I called J & J Mechanical to find out how soon would they send someone out. I was told that they are waiting on Landmark to send the new compressor from Dallas, Tx, and in their professional experience, it would only take 24-48 hours. On Friday, July 2nd, I called back (because they would never proactively contact me) to ask for an update on the compressor. I was then told that they are still waiting on it to arrive from Dallas. So I waited for the weekend to pass. On Monday, July 5, I called J & J Mechanical again to get an update. They inform me they still haven't received the compressor and have no further information. I then called Landmark. I am finally told that they do not have a compressor and not sure where to get one at this point. I was livid. I have not been able to reside in my own house for 20 days due to the heat and after 20 days they tell me they don't have the means to currently get a compressor. I am told that I should seek out my own A/C company to meet my needs and maybe, just MAYBE they can reimburse my costs if it's approved by a supervisor, which I would have to wait 24-48 hours for a response. That was 48 hours ago at this point, so once again they dropped the ball. Landmark Home Warranty, and J & J Mechanical are the most inept companies I've ever had to deal with. Let me restate this, 21 days and they are nowhere near fixing my A/C, and nowhere near meeting the contractual obligations of my warranty contact. I would NEVER recommend either of these companies, who have independently, and in tandem, dropped the ball. There is absolutely no return on investment in having them as a warranty company. When I sought out a A/C service on my own, they had an A/C tech at my house within 2 hours. The diagnosed the problem in 5 minutes, which was different than what J & J Mechanical diagnosed, meaning, I waited 21 days on a misdiagnosed issue! I have a new techs currently fixing my problem. Save your money, save your time, and save your peace of mind. Do not use Landmark Home Warranty, or J & J Mechanical. read more

Our A/C froze up in the middle of the night last night around 1 AM. After doing some basic troubleshooting we finally submitted a claim through our home warranty company. At 8:00 this morning we got a call advising us that someone would come out this morning. Gabe from J&J Mechanical was here by 10 a.m. and started troubleshooting right away. He was thorough in both his inspection and explanation of the problem. He was patient at answering all of my questions and was super friendly. I appreciated him working on a Saturday sacrificing his time away from his family in order to help mine. I could not recommend them more. Gabe was great. Thank you!!! read more

The entire team is professional, respectful, immediately responsive to all needs, and go beyond to ensure the job is done. They have driven from Houston to north of Bryan into the country 4 times to fix our air conditioner when the company in Bryan-College Station that installed it would not do it and the air conditioner was still under warranty. So impressive!!! read more

Not sure of anything good to say other than don't use them. unreliable, unprofessional, and not worthy of your time or money.

J&J, with technician Gabe, was assigned by our home warranty. I was skeptical. He was better than hoped - quite so. Very mask- and distance-aware, he politely diagnosed the problem, asked a few questions about "where is the...", and got it fixed. Quick, efficient, polite, and informative about how to prevent the problem in the future. Problem was a plugged drain line and associated alarm. read more

Had a diagnosis with J&J through American Home Shield insurance saying the coil was leaking and there were some modifications needed to the equipment. I got a second diagnosis that said NO modifications were needed. We always have problems with J&J and I have complained how they want to sell us their air conditioners, so I don't understand why they keep sending this crapy company. Stay away from J&J!! And stay away from AHS insurance, their customer service is all outsourced with people that don't care, can't and won't help and you spend hours and days on the phone. read more

The technician, Marcus, came to fix our AC. He was very professional and did a great job fixing our AC. I couldn't have been more pleased! I highly recommend this company! read more

Beware of their prices, I paid $7 dollars for a part they wanted to charge me $75 dollars for. When I asked why they said it was their overhead costs. I also purchased another product they said I needed for $6, they wanted to charge me $175 for this part. They also claimed it was due to the code requirements, I spoke to the City Department in charge of code compliance they did not have this requirement. Just know that they will charge you outrageous prices for silly things they claim are required but are not. If you have to deal with them then question every expense. read more

The worst experience of my life - American Home Shield contracted J&J Mechanical when our system wasn't cooling. They came out 3 separate times within 10 days and still couldn't get the job done. The worst part of this was the disgusting attitude from Jamie or Janie, the office manager slash owner, so she claimed, who challenged me despite multiple conversations to send her picts of our system proving to her that some nests she claimed were removed. There were no nests at all - she was extremely condescending when I asked how to remove the a/c cover as this isn't something that is intuitive. I called Parobek within minutes of Jamie hanging up on me and they had a technician out within 1 hr. J&J couldnt even figure out that the wiring was shorting the system ... buyer beware as they call themselves an HVAC specialist!! Our system is working perfectly after a couple hours thanks to Parobek. Do yourself a favor and find another company to svc your HVAC with less headache and attitude. Wish I had the option to give them a Zero ... "1" is way too generous for being scammed by this sorry excuse of a company (they tried to say we need 6 lbs of freon and a new motor and even tried to sell me a new system for $10k ... needless to say, they were completely wrong and have earned their reputation as offering the worst service in the industry). read more

My air has been out since December 6 in mind I have 2 kids one whose 2 and the other who is in Kindergarten who needs sleep for school American Home Shield sent J&J Mechanical out to my house they have to this day today would have been the FOURTH guy J&J would have been sending to my home the first time the guy left my house without the thermostat even on the wall.... yet wrote in his notes that my unit was working fine lol. How can you tell a unit is working fine without a thermostat on the wall? Then they send another man out.... who actually took his time to my knowledge and was checking everything his diagnosis was the circuit board. He obviously had to wait for the part to replace it.... he also informed me of an EXTENSION CORD ran from my OUTSIDE unit to the THERMOSTAT..... which I can assure you as well as many others WASNT THERE BEFORE J&J Mechanical came to my house for the service call. Well instead of ordering the part they needed for my unit.... she sends out ANOTHER GUY.... rude as hell. Asking ME what the problem was with it lol. Sat his ass in my attic on the stairs for quite some time. Then says it's not the circuit board it's something to do with the outside unit lol. I stood by guy number 2 that came out to my home while he checked the outside unit and everything turned on normal sounded normal it was something to do with inside.... so guy number 3 says the part needed is in HOUSTON which is 35 40 minutes from my home you would think after the 3rd guy oh and she says she wanted someone she trusted to come look at it this time YOU DON'T TRUST YOUR EMPLOYEES MA'AM???? Why send them to a job then? Send 4 different people to my home for what? Anyways the 3rd guy couldn't get the part in Houston it was only 9AM and only 35 minutes away lol as he proceeds to inform my husband "you don't need AC anyways it's not that hot outside" ha ok it's 76 inside my home right now go turn YOUR AC off let it get hot as hell at night while you're trying to sleep and PLEASE let me know how you enjoy that. If you need a GOOD AC company who actually fixes things and fixes them right and not half ass like J&J Mechanical I would suggest calling Indoor Comforts in Crosby, TX! J & J need to get their shit together and get rid of Jamie read more

If I could give negative stars, I would. This was by far the worst experience as a costumer in my entire life. First of all, they're totally unprofessional, rescheduling our service SEVERAL TIMES, including one time they scheduled a service for the next business day, and on the day of, I had to call them to find out that they're having a "mandatory" company meeting. They're liars! Not only liars, but they also don't know what they're doing. They first told us we needed a unit cleaning, which of course was not covered by our home warranty. We then did that, paying $500 out of pocket for that cleaning. That DID NOT solve the problem. Now, J&J tells us that the problem was with the evaporator coil. Then, again, we had to pay $600 out of pocket for the parts that were involved with installing it. And guess what?! IT DID NOT FIX THE PROBLEM AGAIN! They're not only a dishonest company, but clearly they don't know what they're doing. Now we have $1000 dollars in the trash! It's to rip one's heart out of his chest seriously. Do yourself a favor and NEVER work with this company EVER! And J&J please do us a favor and hire competent employees, or close your business and don't waste people's money and time! read more

This company was called because of my home warranty. They are the worst company ever. They were here 3 times the first time when I told the service man what it was doing( if you reset the circuit breaker in would resent). He did that and it went on. Told the warranty company he check freon and ran test but did not he was here for 5 minutes. It quit two days later second guy said it need freon he put it in but said he was not going to charge us because of the problem we had with the other service man rain two days and stopped third time same service man as first he wanted to put freon in and I said no cuz four days ago you put freon in and if that's the case we have a leak said okay went to check inside unit said we had a leak and needed a new inside unit. We called the company that put it in and he told ya to check a wire and if it was touching to wrap it with electric tape and that worked. J&J wanted to charge us $1300 dollars over what the warranty wanted and it dis not even need a new unit. Please be ware of this company read more

This place is not closed, the home warranty companies are still sending them out to jobs and they are still trying to rip people off. My warranty company forced me to use them after I had already received quotes, ranging from $150-$250, to reinstall a small pipe attached to my heater that was not installed in compliance with new city codes. They sent me an invoice for $750, then must have forgotten they did and sent me another one for $775. For the same job. Which makes it pretty clear that they're just making up these numbers. The contractor I ended up choosing let me know that my unit is grandfathered in so the code doesn't even apply to me and I didn't need to have any work done. So they tried to trick me into paying almost $800 for a job that didn't need to be done at all. Scam artists. read more

Our home warranty company assigned J&J Mechanical to make repairs to our air conditioning system, as it is not cooling. This is the Houston, Texas area and it's HOT. My husband has multiple health issues. J&J Mechanical scheduled service for four days later, on a Tuesday. The day before our appointment, J&J Mechanical arbitrarily decided to reschedule the appointment for Wednesday. I already had an appointment set during their (four-hour!) window of arrival time that I could not break, so they rescheduled again for Friday. They were supposed to arrive between 2 and 6 pm on Friday. At 5:03 pm on Friday, after I had sat home waiting for them, they tried to reschedule me again to Saturday, arriving between 2 and 6 pm. This is ludicrous. Their Website says they're not even open on Saturdays. Also shows no hours after 5 pm. I refused the Saturday appointment. The clerical person put me on hold to speak with "the manager." After waiting on hold a ridiculous amount of time, I hung up. Saturday at 5:48 pm, I received a text from J&J Mechanical saying someone named Miguel was on his way. I never approved that appointment, we're an hour away from Houston, and their own Website says they're not even open on Saturdays. So no, Miguel didn't get past our gate. In short, absolutely no one from J &J Mechanical is allowed on this property. Ever. For any reason. They are the most UNPROFESSIONAL, DISORGANIZED company I have had the misfortune to deal with in decades. Absolutely DO NOT RECOMMEND. I hope you learn from my horrible experience that J&J Mechanical cannot be relied upon for help. I can't believe they're even in business at all. read more