I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Great communication and availability from the team . Great people to work with if you are looking…read morefor property management.

I had a great maintenance experience with Ben. Came same day and fixed a list of things. He was…read moreefficient and professional. I've lived at the Windsor for almost a year now and have had a great experience so far!

Great experience - moved in this past week and the front office has been extremely welcoming and a…read morepleasure to work with. We are loving our new apartment, and wanted to shout out Alex from maintenance, he assisted me in carrying our couch up to the 4th floor, and am greatly appreciative of his help!

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

Updating : I received a collections notice from when I moved…read moreout in 2/2025. I was told by the new manager that I had a balance that went unpaid. When I moved out, I never received an invoice in any form, no communications by email or phone about the balance, and no balance due in the renters portal. When I talked with the manager to say I never received any communication he said that it didn't matter and they will not remove the collections. So now I have a penalty and it will mess up my renters history due to their negligence. The business ethics of this company is shady to say the least. Avoid moving in here at all costs.

Worst apartment in Austin by far I lived here for 18 months felt like a prison sentence. The walls…read moreare so thin you hear everything your neighbors are doing. The security in this place was so lackluster Tom's of homeless everywhere I moved out a couple months ago and rented a house for 250$ less a month than what I was paying for a smaller apartment here.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.