However; it is very important to me that I officially send a thank you and a commendation to your employee Mindy for her employment file. A few weeks ago on a Saturday I came in to enter our unit (Hooked on Hope). We had lost our only key and I ended up hiring a locksmith to come out and break my lock. Mindy had first tried with your bolt cutters but they were not effective with the type of lock we had - which Mindy forewarned me about. She helped me look up a locksmith on the web and hung in there with kindness and patience for the next over two hours. It was during the lunch hour and she even waited until my problem was solved to eat her lunch so she was available to us. In addition, she stayed very calm and professional while on the phone with another member of Hooked on Hope who was also stressed out about the situation. Please accept our apologies for that encounter as well. I am very thankful to her and her calm demeanor which helped me through an unpleasant situation - as I was very late to set up for the event that day which brought me to the storage unit. Spending nearly three hours at the unit did not help my mood. Please give her a pat on the back or a raise! Thank you! read more

I spoke with Ashley earlier this week. In the past I have rented units from the previous management. Let me truly give praise to Ashley and her professionalism! I had a need to rent a 10 x 10 unit for a few months, she immediately answered every question like that, completed the documents within a few minutes, the unit was mine and I was on my way! This facility is extremely efficient, clean, and obviously well-managed by Ashley. I would highly recommend anyone that has a need for a storage unit in Apollo Beach to consider them first! Prior to the current management, I had rented units in the past, but I was nowhere near as satisfied as I am now knowing my items are secure in this truly first class operation! Thank you Ashley, you made my rental experience not only professional, but made me feel like a long time customer! Thank you! read more

I cannot say enough great things about Ashley! We were in a very tight spot with 1 week to move an entire house.....she found room for us right when I needed it most. She worked with me on several occasions when I had questions, always responding immediately with solutions. The unit I had was HUGE and clean. Nothing we had, furniture or otherwise, was ruined by the wicked Florida heat and humidity. Everything was like the day I put it in there. If I should ever need a unit again, I will run right back to see Ashley. She was a true pleasure to work with at such a chaotic time! read more

We had great customer service from the Apollo Beach manager, Ashley, and we are very pleased with the storage unit. Ashley made sure we received the $1 move in special and explained all the paperwork very clearly. We chose iStorage over other local storage businesses due to her hard work to make sure we got the best deal without any sales pressure. Ashley is a true asset to this company. read more

Ashley met us and did a great job of checking us in, explaining the procedures and rules. Most helpful. Rates were about the same as elsewhere. Unit was clean, and as it is a temperature control unit, comfortable. I had planned on leaving my stuff for a month, but now will keep it for a year at least, Homes down here do not have storage space unless you want to give up your garage. read more

We rent multiple units at iStorage. Ashley and Charles have been great. Very professional and courteous. They work hard to help you out and find what fits your needs and give you the best discounts. When we go there, they are always working and or cleaning out the emptied units. The storage facility is very clean and neat. I would strongly recommend this to everyone. read more

Hello All. Give us a call or stop in and see us. We sell merchandise, rent uhauls, and offer storage for whatever your needs may be. We do not place you in a contract and it is a month to month lease. We are always running move in specials. Stop in and say Hi. We love meeting new faces and doing anything we can to help the community. read more