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The UPS Store

2.6 (42 reviews)
Open 8:00 am - 6:30 pm
Updated a few days ago

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TERRIBLE PRICE GOUGING STORE AND RUDE STAFF ! UPS is a wealthy company, with a market cap of $97.51 billion as of February 12, 2025. THIS IS TRUTH: I am an inspector for the State of Florida and a proud Veteran i might add. I travel and ship samples 3/5 times a week at various UPS stores throughout the state of Florida. Was rushing to ship my samples to the lab and this was the closest store to my assignment location. I walk in with my prepaid label to be told that to put the label on the same box i always buy at the various stores across Florida and ALWAYS pay 3.50 to 3.75 at literally every other UPS Store location and have it Taped that i would be charged 15 Dollars!!! plus tax!!! YOU SHOULD BE ASHAMED!!! I said no way after expressing my dissaproval and drove my items to the next closest store. LOW AND BEHOLD!!!! I paid 3.50!!!! THIS TRASH UPS STORE wanted 4 times the price. I see why the reviews are so low. I mean a slight price difference is to be expected, but naaah This Jerks price gouging his community from his store. See my pucture below. Save yourself money and go visit the very nice folks at the UPS store like almost all are about 12 minutes from there. I feel like swapping to Fed Ex just because of this one store but i wont. Ive met very nice UPS store owners and staff. This store and staff are very entitled acting and smerky. They really don't care. Go elsewhre. Im obviously very unhappy. High probability you will be too.

Jude B.

Poor handling of packages and improper packing practices result in damages and lost packages. Poor customer service !

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6 months ago

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22 days ago

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14 days ago

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3 months ago

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8 months ago

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8 months ago

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4 months ago

Great service every time I go for sending packages and returns. Fast and easy every time.

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4 months ago

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1 year ago

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1 year ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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5 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

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5 years ago

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4 years ago

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10 years ago

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4 years ago

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6 years ago

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10 years ago

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6 years ago

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11 years ago

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6 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

My trip to the UPS Store on Apollo Beach Blvd was a great experience.

Mentioned in 2 reviews

Read more highlights

The UPS Store

The UPS Store

(25 reviews)

I use this store a lot for returns and other care packages I send occasionally. Staff is always…read morecalm and collected during their busy hours. Helpful and polite even when they have dozens of customers probably in a hurry not being the kindest to staff. Lately I've seen Heidi a couple times who's always nice and today on 4.8.26 I came in to a line of about 5-6 people, the return kiosk "jammed" (it was just out of paper to print labels) and Heidi not only provided efficient service to customers (along with the other two gentlemen working), but her positive attitude seemed to ensure that every customer left with a smile on their face. She engaged with customers, made jokes to lighten the mood, all while providing such terrific service. She absolutely went above and beyond to make what some might feel like a frustrating experience (waiting to get an errand done), a happy and enjoyable one! Thank you Heidi for being a ray of sunshine!

The few times I've been here it's always been super packed and the wait is always long…read more I recently went by this past weekend and I saw they have a self checkout; if your item you are dropping off is small/decent size, you are able to use it. You scan your label and drop it in the box and get a confirmation receipt. The staff is somewhat friendly/knowledgeable. The parking is almost always packed and you're lucky if you get a parking stall as this shopping center is normally busy during the day.

The UPS Store - shipping_centers - Updated May 2026

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