I use this store a lot for returns and other care packages I send occasionally. Staff is always…read morecalm and collected during their busy hours. Helpful and polite even when they have dozens of customers probably in a hurry not being the kindest to staff. Lately I've seen Heidi a couple times who's always nice and today on 4.8.26 I came in to a line of about 5-6 people, the return kiosk "jammed" (it was just out of paper to print labels) and Heidi not only provided efficient service to customers (along with the other two gentlemen working), but her positive attitude seemed to ensure that every customer left with a smile on their face. She engaged with customers, made jokes to lighten the mood, all while providing such terrific service. She absolutely went above and beyond to make what some might feel like a frustrating experience (waiting to get an errand done), a happy and enjoyable one! Thank you Heidi for being a ray of sunshine!

The few times I've been here it's always been super packed and the wait is always long…read more I recently went by this past weekend and I saw they have a self checkout; if your item you are dropping off is small/decent size, you are able to use it. You scan your label and drop it in the box and get a confirmation receipt. The staff is somewhat friendly/knowledgeable. The parking is almost always packed and you're lucky if you get a parking stall as this shopping center is normally busy during the day.

These locations to pretty much everything from check cashing to your cash advances or even utility…read morepayments. They offer postage stamps, photo copying, and faxing services as well as a notary on site. You can also do wire transfers and buy money orders. So if your pressed on time or don't have a financial institution or printer/fax access these can come in handy.

I like that it is very convenient and free money orders. When I move to FL I was happyread more

I did a notary service at the store and the notary lady was super nice and friendly. I love coming…read moreto this UPS store because the people are so so nice. I always come to this ups!!!!

3-20-2026 new owners have taken a friendly store and driven it into the ground. New manager Kevin,…read moreowners son, harasses female customers, treats them like they are idiots. Understand that it applies to employees as well. He is rude to customers. He has been heard to say that he doesn't care if mail is delivered to mailboxes on time. He makes mailbox customers stand in line for packages with delivery customers. Likes to try charging mailbox customers for names on the mailboxes when they are already in their computers system. The UPS store on 41 and Paseo Del Mar is not that far away and much friendlier

Friendly staff and in an ideal location in Apollo Beach. The tracking can be sent digitally which…read moreis very convenient.

Limited hours, closed during lunchtime, postal worker has an attitude problem, and is unable to…read morework the computer system. Really poor poor service for a fairly large town.

Kind gentleman with a beard went above and beyond for me in a way that won't be forgotten anytime…read moresoon. The type of thing that earns a customer for life.

I completely expected higher price for convenience. 3 oz gift. $120 over night. $80+ for 2 day air…read more $17.95 for ground. Here is the real issue. $5 for a box; fine. $5 for them to assemble the box. USPS $11.95 box included priority mail.

I think everyone has a story about how busy UPS can be especially during the holiday season and…read morerush-hour. But this UPS has always been my favorite to go to. They open up earlier than the other UPS and they always move faster than other UPS I have been to. Prince Patel is always nice and friendly when I am there. If people are in front of cigarettes for real me, he tried to take two people at once so nobody has to wait for long. The best UPS in Tampa!

From the owner: The UPS Store #7716 in Thonotosassa offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Service was efficient. Oh and friendly, but they kept in mind the people waiting in line so no…read moreunnecessary chit-chat. I appreciate common courtesy 100%!

At some point you will have to take in account what your customers are saying. The service was so…read morebad it made me look up the reviews while standing there at the counter. I even asked who owns this store. This lady at the front is rude! Not friendly at all. No one is in the store when I arrive. She takes her time coming from the back. I am asking questions, she is abrupt, frowning and unhappy. The more questions I asked the worse she gets. Never again will I come here! RUDE! You are better off taking a drive to a real shipping store. You will always get a how may I help you. As I decided to no longer ship with them, she proceeded to want to argue as I left the store. I am good. No Thanks. I will continue on to my nice Monday morning. Taking my money elsewhere. BEWARE! Then you send me a private message and your behavior is worse than your, "Manager." I guess now I see why she was so comfortable acting the way she did. Or maybe you are both the same person. I do not know. Nor do I care. On with my day. My choice to not patronize your business. Was going to be charged $60. Went to Fedex and paid $16, for next day and signature. Smh! Highway robbery!