Yuck‼ I rate Gary Wille's automobile repair shop an "F."…read more When we moved to Oregon, Wisconsin, we went to Wille's. I dropped off the car first thing in the morning, saying, "Inspect the air conditioning, do oil and lube, and inspect all systems." The guy wrote it down. As I picked up the car at the end of the day, I looked at the invoice. They hadn't taken a look at the air conditioning at all. Nothin'. Nada. Duh! Air conditioning had been at the top of the list. How could have possibly have missed AIR CONDITIONING unless they were illiterate⁉ They essentially had done nothin' worth anything that day, and charged me for doin' nothin'. They weren't even apologetic. I was not a happy camper. I was new in town, didn't know anyone so -- fool that I was,-- I gave them another chance. They didn't do any better the second time around. According to my experience, they charged me a pretty penny for doing doodly-squat. Do I recommend them? Not on your life. Not a chance. They s_ck -- is that strong enough wording? I categorize them as "incompetent thieves." Move on. Find another shop. I can say unequivocally that Gary's Wille's was the worst vehicle repair shop I have ever gone to. I would give them "zero stars" if I could (or even a negative rating, like "minus 5"). This shop doesn't deserve one star, but Yelp requires a rating, so fine, one f'in' star.

Questionable service…read more My grandmother went there for her oil change and they forced her to pay $5.00 for filling her tires with air..

Don't let them send your watch out for repair. Only go there for batteries. Been going there for…read moremany years with no problem then took my husband's and and they had to send it out. Took two months then when we got it back, it didn't work took it back and I'm still waiting to get my money back. And don't know if that's even gonna happen over $100.

The time center inside the store fixes watches and clocks . A talented staff who works with you to…read moreget your time piece working again. Dick worked with me over several days and phone calls to get my Mom's talking watches fixed ! it's a nice feeling to fix exchanging things rather than buying cheap new stuff ! There is a beautiful selection of wall clicks for the home too !

We just moved to Black Earth and having this store down the road is a huge bonus! They have a ton…read moreof good stuff for very fair prices. Every time I've gone in someone has greeted me and asked if I needed any help. This past Saturday I literally brought my TV with me because I can't find the proper screws for the base. A younger guy took the screw I had most recently purchased (my 3rd attempt), sized it and then took several attempts to find the correct screw. He was running in and out of the store to fit it on the TV (never ended up finding it). At one point another guy was helping us too. This type of service would NEVER happen at the big box stores or even most of the small-town stores. Very appreciative and will visit this store before I go into town to the big box store!

As far as hardware stores goes this place is great. Nice people who will help with any projectread more

Super friendly business with great service. Shattered a glass screen door with tempered glass. Took…read morein the empty frame and had them replace the glass. Took about a week because glass had to be ordered. Pick up went easy and cost was reasonable. Highly recommend without any reservations.

Good service at a great price. Randy is always helpful and great about answering questions.read more

I spent like 20 minutes looking for support pegs for bookshelves at Walmart, with no luck. And I…read morenever saw a person who could help me. So when I was done, I called Aselson's Hardware in town. Which is a big thing, I usually never call places, I like to browse(usually I'm not in a hurray). But I had a migraine and didn't want to walk around looking for an item again. A young man answered the phone, super nice, I didn't know how to properly word my item, as I didn't have the name "support peg" yet. But the guy said "we have a wide array of pegs and shelving support, stop in and will help." Which is exactly what happened! Wish I had gotten the kids name. A young man with glasses helped me find the items, helped me narrow down what I needed/size/amount and other things I didn't think of. I'm super glad I didn't have to wait for an online order. I did have to pay a bit more than online/Amazon/Walmart. But I got better service, no doubt I'd have bout the same thing three times at Walmart because it was the wrong size if not for the great guy helping me! I've also had the best service at the paint bar, be it the conversation while they mix and help choosing. And they helped me make a decision on what kind I needed, since I didn't realize there's a difference between the paints. I just grabbed. Shop small Stoughton!

Great customer service and always seem to have what I need at a fair price and store is always cleanread more

These people are great!!!! Always friendly and helpful. They find the issue, repair it and are…read morereasonable in cost. Normally have things repaired quickly. Service is above and beyond outstanding!!!! Had to order a part but it was delayed which interfered with upcoming trip and the found a used part to loan us until the new one arrives. Awesome service!! Would give them more than five stars if possible.

Our experience with Custom RV was filled with lies and lack of integrity. We were lied to about…read moretheir experience with airstreams and billed double their estimated cost without warning of costs increasing. Their harsh communication was unnecessary and very stressful. Their work is not professional, the structures built were not high quality. We were overcharged and much of the work initially agreed upon was never completed. We tried our absolute best to remain peaceful, but we are still sick to our stomachs thinking about how they took advantage of our young family. We refrained from speaking up for awhile but it's not fair to anyone else who may go through something similar. We have recorded all details and have photos of their work, we've considered small claims court as we now see how that worked out in a previous clients favor. Overall, we had an awful experience and have had to tell others to put their trust in another company.

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.

Do not use Chet's. I recently used them for a large repair,…read morethey were not communicative at all, and my car had a catastrophic knock when I picked it up. This was not relayed to me. I paid them $3400 and as I was driving away, I noticed the knock. I had to go back to bring the issue up to them, they would not take any responsibility. It could have been the worst case of Murphy's law at work, either way, they should have notified me of the knock before doing the costly repair.

Brought my '07 mustang in for a new wheel and tire installation! They were quick to work on it and…read morethe tires look beautiful! Really happy with my service and would be happy to return. Very reasonable pricing and flexible for pick up times.

Ive had 2 visits with the center. James has been awesome. Takes time to listen, is responsive and…read morekind. Theyve done an oil change and a once over on my car-not as invasive as I feel was needed. Ive broken down twice needing a tow since. Thats not what I came here to talk about though. They certainly had not caused those issues, but it would have been helpull to know. They cost me time from work and money besides. My issue is with how the owner not only answered the phone but continued to speak to me when I was telling him my new dilemma (Im in bankruptcy and have struggled keeping a running vehicle. Ive learned a lot and can do much of the work myself). I have learned enough to know what I don't want to do myself. Mainly because it is now winter in freezing outside and Im without a garage. He never let me finish a sentence and was frustrated when he couldnt get the story straight. Every question he asked was biting and condescending, where if he let me finish and listened he would have had the answers. When he finally got a better picture of the issue he responded with 'I have a hard time believing that.' He went from 'thats not possible' to 'if we had done that' to 'this is what we do when that happens'. It turned into one of the situations where he said too much because he thought I didn't understand what he was saying. Looking at Google and the description-its an absolute lie. All of the part stores in the area know me. By name. And Ive taught the young bucks behind the counter a thing or two. I am smart enough to ask about the things that I don't know and I know how to ask nicely. He'd begrudgingly told me to make it in by 7:15 am to fit me in. Didnt offer the work for free (removing the leaking oil drain plug that they didnt use a crush washer with and is not coming out), didnt go into what could may be done to fix it and what they can offer for any price. I know how to fix it, his customer services was the worst Ive experienced in a long time.