If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

I Have been doing business with Mark and his crew for 5 years now. Very honest group that will go…read moreabove and beyond to meet clients expectations.

They recently completed our basement and we could not be happier with the outcome. From the…read moreinitial design engagement, through the finalization of the plan to starting construction to the final walkthrough, our experience was great. The crews that came in to do the work were very professional, did their jobs well without any disruption to our daily lives (keep in mind there this was a construction project, so there was noise as to be expected). Ryan, Mike and the team kept us well informed through Buildtrends portal and we always knew what was going on. The project was one time and in budget, a miracle these days! They were meticulous till the end, making sure everything was perfect. Could not recommend them more!

I contacted Josh at jl General contractors for some much needed home repairs and he was prompt and…read moreguided my wife and I through the process and did a great job for us and we've contacted him as a repeat customer bc of the great quality work that him and his crew do and explained what needed to be done so we understood step by step and gave us options and I would highly recommend his company and have several times bc of the great quality of workmanship...

From the owner: Welcome to JL General Contractors LLC…read more We are a local family owned and operated business dedicated to providing our clients with exceptional service as well as high-quality workmanship. Our experts specialize in a variety of home maintenance services. Some of our services include bathroom and kitchen remodeling, electrical, plumbing, snow plowing, building additions, drywall installation, lawn care and more. We are here to help you create and maintain your dream home. At JL General Contractors LLC, our number one priority is our clients and providing reliable and efficient handyman services. We are licensed, bonded, and insured, so call today for more information.

Well crafted professional work, well done, love my cabinets. The finish worked looked great, love…read morethe colors picked out. The workers were polite and kind. Still deciding if the pricing was worth it or should we have shopped around.

We are very pleased with our new kitchen cupboard doors from Mad City! Brent, the sales…read morerepresentative, was able to show us lots of photos of other projects on his i-pad, and he also brought samples of various styles and wood colors. We were impressed with how perfectly the new wood matched the original cupboards for such a seamless installation! We chose the arch topped pattern; we were able to use our original pretty backplates and knobs; we did update with hinges that were internal and more modern in appearance. Within the next month, a carpenter arrived to measure precisely for the project. When the big day arrived, two installers came promptly at 8 am. In two and a half days, the kitchen looked beautifully refreshed and new! Cody D. and Greg C. did an exceptional job installing everything! When they left, the kitchen was spotless! We HIGHLY RECOMMEND Mad City for your kitchen cupboard door replacements! Their representatives and their carpenters were very professional and their prices were reasonable! Enjoy the process!

We worked with Nonn's on a large home project involving flooring, tile, and appliances. When…read moreservice issues arose, the experience was far below what we expected from a company handling a project of this scope. Our range broke immediately and was unusable for weeks. We also had a separate dishwasher issue that required months of follow-up before ultimately failing and needing faulty parts replaced. Communication throughout the process was slow, inconsistent, and often required repeated effort from us just to receive basic updates. Although repairs were eventually completed and a partial credit was issued, Nonn's declined to provide any further accommodation despite the prolonged disruption and clear service breakdowns. The response from leadership made it clear that customer experience was not a priority once problems occurred. We made multiple good-faith attempts to resolve this privately. Based on how these issues were handled, we would not choose to work with Nonn's again and would encourage others to carefully consider their options before committing to a significant project.

Surreal. This was my experience…read more We came into the showroom and were descended upon by a "designer." "Can I help you find anything?" Me: "I'm looking for a tile, 1" or 2" square with some color variation through it. It's for a shower we're remodeling." Designer: "Well, we have this marble that's nice. You could do a listello..." She shows us a sample board that's got all sorts of sculpted shapes and borders. Me: "I don't think we want stone. Just need tile. 1" or 2" square with some color variation through it." Designer: Gesturing to another board of fancy scmancy design elements "You could do something like this, with a listello..." Me: thinking "WTF is listello and why can't she just show us tile?" saying, "Really all we want is some kind of tile in a 1" or 2" square that might have some subtle color variation in it." Designer: (exasperated) "I don't know if I can help you if you can't tell me what you want." (I kid you not, she said this after I'd told her EXACTLY what I wanted multiple times.) Somehow we shook this thing off--I don't know how many times she said "listello" but to this day I twitch when I hear the word--and went into the next room and selected the floor tile by ourselves. In the end we went to another place where the staff were awesome and we literally found the tile we wanted within minutes of walking in the door. Bottom line: if you want to be verbally masturbated all over by a "designer" go to Nonn's. If you want tile, go anywhere else.

Steffen just finished our kitchen and laundry room counters and we couldn't be happier with his…read morework! He was a wonderful communicator and a perfectionist which we really appreciate! Would HIGHLY recommend!

After a disastrous experience with another countertop company, I turned to MGQ to see if they would…read morebe able to price match the countertop we had originally chosen. I worked with Steffen, who not only price matched, but came $1k under the higher quality quartz we wanted from other place which was out of our price range. He involved me in every aspect of the installation process, including advising me with what their standard choices are, but respecting my personal design requests. Before installing in our home, he had me come in to see the countertops and approve everything, which was really reassuring. He also measured everything himself and was onsite when the countertops were installed. I am extremely happy with the quality, service, countertop selection, and entire process of working with Steffen and MGQ. I highly recommend them to anyone who needs new countertops in their home.

Frey submitted an estimate for our residential gutter project that more than doubled average local…read morecost for this work. When I asked him if he could've made a mistake, mixing up our project with that of a much larger house, Zach Peterson ghosted us. Thankfully, we learned up front how Frey treats their customers, before we became one.

My wife and I hired Frey to replace our gutters and downspouts…read more Will was very knowledgeable and Frey completed the work on-time and at a fair price. Our installers Caden and Juan were amazing, efficient, and the gutters look great ! I would for sure do business again with Frey Construction ! John

Building a house 200 miles away is a somewhat challenging experience, but we were fortunate to have…read morepeople like Don Fish from Classic Cabinetry help us through the process of designing our kitchen and providing cabinets and counters for other rooms. Don was very helpful and patient as he guided us through the design, the choices, the finishes and the installation process. Our cabinets and counters in our kitchen fit in really well with our timber frames and just look fantastic. The cabinets, counters and sinks in our laundry room and three bathrooms came out perfect as well. We would highly recommend Classic Cabinetry to anyone who is building or remodeling.

From the owner: Classic Cabinetry takes great pride in the kitchen cabinets, countertops, and home remodeling…read moreservices we offer our customers. We believe that over the top service, quality materials, superb workmanship, and keen style work together to create innovative, elegant solutions and products that will last and retain their value for years. We have been in the elegant wood interiors business for over 20 years and we fully understand the finer points of new home construction and remodeling. PRODUCTS Cabinets Countertops Bath & Kitchen Accessories Decorative Hardware Sinks Interior Door Stair Parts Mantels Interior Trim BRANDS Medallion Mid-Continet afele Real Solutions Slide-Away Amerock Belwith-Keeler Karran Masonite Leepers Forshaw Ferche

Big fan of World Market! I like stopping in after the holidays to see if they have any deals on…read moretheir holiday decor. There is so much to look at in this store. Great stuff! I especially like checking out their food section. Their candy section is amazing. I always leave with at least 3 bags. Easy parking lot, nice outdoor mall/center, and everything was clean/well kept.

Terribly disappointing! I used to frequent the World Market that was on the west side Madison, back…read morein the late 90's and early 2000's. I moved so I hadn't been there in a very long time. Today I was in the area and went to the Middleton location for some last minute gifts. Boy, was I shocked. They used to have an extensive variety and all kinds of goods from all over the world. It was a place you could spend a lot of time there just browsing and learning about items from other cultures. Now? Complete TRASH. Crap you can find anywhere! Overpriced and of low value. Nothing that would be considered unique or interesting. And their pricing is insane!! I spent more time in line, due to 2 cashiers, than I did browsing. This was only because my grandson wanted to buy a few gifts for family. He found things but we could have found those things anywhere. Standard, bland stuff. This was just another reminder that most companies are just not in it for the high quality goods or customer experience. Just the profits.