Our builder, The Gardner Company used Wisconsin Granite for all of the granite in our kitchen,…read morebathrooms and laundry room. We love the look, the high quality and the installation throughout our new home. We are very pleased with the polished look and the excellent value the granite has added our home. I haven't had granite before and so I called and was given a friendly, well explained crash course on how to care for granite by their sales rep, I believe her name was Brittany. She was wonderful.

I wish I would have done more research and read previous reviews prior to using this poor…read moreinexcusable and unprofessional business. I appreciated that they were part of NARI and MABA associations so knew I would receive the highest quality craftsmanship. Only to find out they are not members of either! Left NARI membership in 2017 & only members of MABA for 1 year in 2015. Clearly to use logo and claim falsely. Initially I had a hard time getting a hold of them for details & pricing but with my persistence I was able to get some measurements & granite installation dates scheduled. All the details and documents to be signed were with poor communication and me being the follow up person. I'm not sure if this is standard or they truly don't need my business. With no prior discussions nor really much communication I revive a call the morning of - guys are heading out soon, any questions? Guys come, I was told they would arrive @ 9 am, I had a 9:20 appointment they arrived at 9:20. I was asked if I wanted a dishwasher air gap? I was told only Madison requires it. I don't love the look of it so was leaning towards no but said I would like to discuss it with my husband and get back to him. Glad I did, ITS CODE! Yes indeed I want a dishwasher air vent. Last thing I want is to sell our home and than have to put one in... I return from my appointment to see a slit in the sink area. So I questioned the cut in that spot. I was told it was standard and every household gets it, very common. I probably wouldn't have noticed it but the cut was jagged, like the blade was dull and nicked the stone. The lines don't connect and the filler is extremely obvious.( thick) I was pointed out that I had no choice. I again said I wish this was discussed. Where the faucet goes it would be mostly covered. The window above this area shines over it. IF this was discussed prior that a cut would be made in that spot I would have chosen a farm house sink so you couldn't see it. Again, poor communication. The guys decide to call the manager. He comes in and also confirms this is common but also tells me he told me. Let me reassure you, he did not. I would full note and remember this. My husband I sat outside 99% of his measuring time. The solution was to let the guys smooth the area and see if they can do it better. After almost an hour on this one spot, no. Not to mention a few pieces had to be recut along with the entire 4" backing... job is not even complete yet. The owners come out to our home. They welcomed themselves in with no introduction but immediately waking around complimenting the men's work. Scratching his finger nails into every cut. Words of the owners mouth were this is acceptable. We followed standards and code, "It is what it is" we shared our displeasure over the job and he said we would go to court if we didn't pay. We were going no where. This was rude and completely unprofessional behavior. I'm not sure what we would of ended up with because I had pointed out that the sink that we gave them brand new in the box at some point had glue drips in it ( men accidentally dropped while working) now they were gone but scratches in the Stainless were present. I want to be the one to scratch my sink, not workers when we haven't even used it yet. No one felt they did it but thankfully I had a photo so they agreed to fix it. We were told we would get a call later that day( Friday) Friday is here and gone as is Saturday. Saturday afternoon we get an email stating the sink can't be repaired so a new one was ordered and they will be in touch with the arrival date. Irritating but they did at least replace it. More appropriate if they called with a conversation maybe even an apology. We are without plumbing . Monday now 4 days later I get a call to find out where we purchased the sink. What? I thought they ordered one per the email Saturday? I send them the link, no call or email so I follow up Tuesday to be told that they ordered it and it arrives Saturday. We can come monday. Again, no apologies not even a thank you for the link or patience in this disaster. Saturday? 8 days later than the project started.. It could arrive anytime which ultimately means Monday and than plumbing on Tuesday. 12 days with no running water, that means no washing hands, rinsing anything, no dishwasher & all meals eaten out. Oh, and half a kitchen completed. We will see if this even happens in this time frame?! I also failed to mention the stone has nicks, notches , & glue spots threw out. ( owners said stone is not perfect) If you like the review and think this is the company for you. Please call Wisconsin Granite... be prepared to be amazed!

Ace Hardware in Bay Creek might be small, but they somehow always have exactly what you need. From…read morea random screw or plumbing fitting to a new shovel or light bulb, I'm constantly surprised at how well-stocked they are for the size of the store. Prices are great too -- often better than the big-box stores. The staff is always friendly and helpful, and it's clear they care about their customers. It has that old-school, neighborhood hardware store feel that's getting hard to find these days. The only thing to keep in mind is their hours -- it's a small operation, so sometimes they close early or aren't open when you expect. But don't let that stop you -- this place is absolutely worth planning your visit around. A true local gem and the kind of place that reminds you why shopping small matters!

What a great experience! Family, knowledgeable, delightful family run operation so different from…read morethe big box stores where you could never find exactly what you want or anyone to help you. These folks genuinely care and go out of their way to be nice. We will trade here in the future for all our hardware related needs. You can't go wrong here.

We just moved to Black Earth and having this store down the road is a huge bonus! They have a ton…read moreof good stuff for very fair prices. Every time I've gone in someone has greeted me and asked if I needed any help. This past Saturday I literally brought my TV with me because I can't find the proper screws for the base. A younger guy took the screw I had most recently purchased (my 3rd attempt), sized it and then took several attempts to find the correct screw. He was running in and out of the store to fit it on the TV (never ended up finding it). At one point another guy was helping us too. This type of service would NEVER happen at the big box stores or even most of the small-town stores. Very appreciative and will visit this store before I go into town to the big box store!

As far as hardware stores goes this place is great. Nice people who will help with any projectread more

Rubin's is either your cup of tea or not. The styles are generally modern, Scandinavian inspired…read moreand very interesting. We stopped at their warehouse/larger store (there is also a design center downtown) and found a large showroom full of things I'd very much like to buy. There's a clearance area off to the side that sells floor models and returns at good discounts. We were looking for some lounge-y chairs and there were options aplenty. Helping us was very knowledgeable Barb who was never intrusive and let us look around. After making the rounds, we kept coming back to one specific chair - Barb let us know they had 2 in stock from a cancelled order (most things are made to order) in our preferred color, plus they were included in their anniversary sale. SOLD!! I work on the commercial furniture side and felt that the quality here was oberall very high and the prices, for what you get, are pretty fair. It's not IKEA prices to be fair but it's also not made in China crap that will fall apart and bottom out in a few months. You'll love it if: you appreciate mid century or modern design, want a high level of quality, want to customize items. You won't like it if: you need cupholders in your furniture.

Rubin's staff went out of their way with time and service to make our purchase of a sofa just right…read morefor our needs. Kudos to all who helped us -- Danielle in sales and the warehouse and delivery staff. John T.

They have everything! Great machine and serger service. As…read morewell as classes offered. Helpful ideas to share.

Very friendly & knowledgeable staff. I dropped off my sewing machine for repairs and got it back…read morethe following day. Prices are reasonable & the shop has everything you need.

About two years ago, my wife bought a new desk for her office from Office Furniture Used and New…read more It is a large and sturdy desk built of solid wood, not one of those cheap ones you glue together from Office Max. I thought the $75 delivery and assembly fee was very reasonable - I certainly didn't want to have to move or assemble that goliath myself. The installers arrived on time and did a great job assembling it. On the day we bought the desk, there was a bookshelf on display that had some actual books in it. One of the books is a classic for my profession ("Design Patterns: Elements of Reusable Object-Oriented Software") and I asked the salesman about it - he gave it to me for free without hesitation! I thought that was pretty neat. Now, fast forward two years, and the reason that I'm writing this review. We bought a new house, and we had to figure out how we were going to move that beast of a desk to the new place. We called up Office Furniture Used and New, and Nate only needed a cellphone picture of the desk before agreeing to disassemble, move, and reassemble the desk for the delivery fee x2 ($150)! If that isn't service then I don't know what is; honestly if they weren't able to help us out I don't know what I would have done as we didn't get any help moving our stuff (and even paid movers wouldn't help disassemble/reassemble a desk). In short, Office Furniture Used and New has exceeded my expectations in every way. Their customer service has always been way above and beyond, and my wife is still very pleased with her sturdy, wooden desk. I can't recommend them highly enough!

Cast away office furniture at extremely high prices! I could barely find a small file cabinet for…read moreunder $100 and those were in VERY rough shape--dented, dinged and rusty.

I called to ask if they could send someone out to look at a leak in my window and the woman on the…read morephone interrupted me to say they didn't do that and that I needed to bring the window in... this is an installed 107" x 65" window in my home, that likely just needs to be caulked. She said I needed to call the manufacturer and so I explained that the manufacturer directed me to them and that they told me what the problem likely was. She again interrupted me to say she could send someone out but there would be a service fee and it would take a month. If that's the case, that's fine, but would never pay for a service here now that I've seen how they talk to people. Felt very much like they just wanted to get me off the phone. If you're too busy, just say that. If you can't help, just say "unfortunately, we don't do repairs of that nature" or point the person towards another business if you know of it. It costs you nothing to be kind.

My SIL accidentally broke a middle pane of my 1955 door. Martin Glass arrived on time for the…read moreestimate. I had looked at the door, having taken framing courses, and knew it wasn't going to straight forward to remove the trim. I told the tech that and also said I hoped to replace the door with a new one soon that was energy efficient. Because I said that, they agreed to do my door as these 75yo doors can take cosmetic damage to remove the pane. Again, the glazer arrived on time. The end result, which he was proud of, was a tiny hole and a tiny crack ( easily filled with wood caulk if I cared). It was great! He was done quickly and I can't thank them more. Likewise with my SIL. But hey, cardboard and duct tape was more energy efficient during those really frigid days!

Newport's offers really impressive custom-made wooden furniture, the kind you will keep in your…read morefamily forever. I never knew that furniture could make me feel so emotional! Flipping through John's catalog made me long to design a nursery, fill a hope chest with heirlooms, and give it to my grandchildren when I am old and frail. I need to get through grad school first, but I will definitely return when I'm ready to invest in some beautiful, masterfully crafted pieces.

We've now had our dining table for about 5 months and love it. Tim is a true professional, working…read morewith beautiful wood to produce lovely finished products. His prices aren't low, but my wife and I feel that we got every penny worth of what we paid. We'll certainly be going back for more, and would highly recommend it to anyone