Brenda in service was key to in dealing with my extended warranty claim. I have been dealing with…read moreher for almost twenty years. I bought my last vehicle there and don't live close to the dealership. I still drive there because of her.

My Mustang could've been destroyed because they misdiagnosed in favor of bogus service suggestions…read more I took it in for 100,000 maintenance and mentioned some resistance when driving. Their technician recommended complete replacement of brakes and pads. Fortunately, their shop was backed up for a month, so I called a nearby company to get it done sooner. Within a half hour, their technician informed me that my brakes were completely fine, they still had plenty of life in them. The problem was the hub assembly, which he showed me was loose. So not only was the fix half the cost of Evergreen Ford's estimate, but that was completely unnecessary AND wouldn't have even fixed the problem. I should also mention, I had my tire pressure sensors changed last year and they kept failing within a few days. Apparently the technician was so inept, he was putting the failed units back onto the car. Took 3 visits before they figured that one out. I debated giving at least 2 stars for the representative who was always good to me, but I never received a followup..

One star for the sales person (Nolan) and one star for the price of the vehicle we purchased…read more(Lucid). Although, minus 3 stars for the finance department (Van) and management's handling of our discrepancy from the financing department. We repeatedly said we didn't want GAP coverage. Van still tried to slip a paper in the documents for us to sign accepting GAP coverage. We didn't sign and asked him why that paper was included when we repeatedly said no. He said it was a mistake and he discarded the paperwork. We then asked him if the amount financed needed to be adjusted, which he told us no and that everything was still good. That was a lie, as when we reviewed the paperwork after the fact, there was a $1,000 GAP coverage charge since he did not correct the paperwork. He said he would cut a check to the lienholder for that amount and that he would send email proof on March 2nd. We did not get an email and have not been able to get a hold of him. On March 13th, after repeated unanswered phone calls, I was able to use the text feature on the Evergreen Chevrolet website and discuss with a representative. They let me know that this was concerning and assured me that they would bring this up to management and that someone would contact me. It is now March 18th and still nothing. I do not appreciate the dishonest tactics and rarely write reviews, but I felt this was worth a mention. Please triple check your finance paperwork if you said no to GAP coverage and make sure you didn't get charged.

I'll start off by saying that I rarely leave reviews for anything, so the fact that I am doing so…read moreshould indicate some pretty terrible service. Here's the details: my mom's 1996 Camaro's fuel pump failed, and she had it towed to Evergreen for replacement. The service department returned it to her with a non-working fuel gauge, and she immediately turned around and returned upon noticing, and was advised that it was safe to drive and once she had time for it to be fixed, Evergreen would repair it at cost. It was her only vehicle, so she couldn't be without it any longer. She then passed away a few of weeks later from a stroke; upon returning the car to the dealer immediately after her death, I was advised by Joe that the dealership would cover the cost of the part but not the labor. Figuring that this was perhaps just a service department issue, I escalated the issue to Evergreen's General Manager, Brian, who then informed me that "After discussions with my Fixed Ops manager and Shop foreman, we must convey that we will not be covering the repair expenses. Without evidence that we caused any damage during our initial service, we cannot assist financially." The fuel level sender and pump are removed as a unit from the tank; you literally cannot remove the pump without handling the sender. According to my mother prior to her passing, the gauge worked fine when it was towed, and Evergreen provided NO evidence whatsoever that it was inoperable when they received it. They literally paid their tech to remove the rear axle, drop the fuel tank, diagnose the issue, and reassemble, but NOT replace a $150 part that failed while the vehicle was being worked on. So, now, in the middle of dealing with the grief of the wholly unexpected death of my mother, now I get to spend hours of my time that I already didn't have to do the work that they refused to do. Evergreen management's decision, in my opinion, is beyond petty and childish. Avoid this service department at all costs, ESPECIALLY if you have an older vehicle.

Love these guys! I have been going to Eastside Bavarian for years. They are a great compliment to…read moreme, the cheapskate backyard DIY garage mechanic wanna be that drives expensive to maintain cars that aren't always within my skill level to maintain! No funny business here. Just straight shooters. They tell me what is going wrong, they charge fair rates for reliable trustworthy services. Is the cost more than I want to spend, and borderline high? Of course! but who doesn't have high labor and parts prices when providing outstanding service on finicky vehicles? In the end they understand me and my cars. they do the big stuff, and take pictures and give me parts numbers for the things I can do myself. What more can a car guy ask for? How about more free stuff guys? Oh well. I tried!

Recently took my Mini Cooper SE in for a restraint fault issue. Decided to skip the dealership as…read moreit's a drive from home, not cheap, and lacking in quality service. Team was super professional and communicative here. Had the problem fixed quickly and it was cheaper than they had quoted me. Also appreciated the level of detail they provide when an issue is found, pesky rats had chewed through some wires and the team provided clear pictures of the damage prior to repair. Glad I trusted Eastside Bavarian with this work will be going here for all my Mini's needs!

I've had a variety of routine and surprise maintenance issues come up over the years with my Toyota…read moreCorolla, and Integrity came recommended by a colleague. They consistently get my car into the shop within a reasonable timeframe, and just last week they were able to get me in even earlier than expected, and turned around repairs same day. Prices always seem reasonable for the services they provide, and their representatives are always extremely kind during the diagnosis and communication process.

The tailgate on my 2015 Toyota Highlander would not close automatically. I had the struts replaced…read moreat a different company, and after replacement, it still would not close. I took the vehicle to two different places before bringing it to Integrity after a recommendation. Integrity spent some time troubleshooting and called me with a quote on the tailgate motor. The price was reasonable and I had them do the work to replace the motor. The following morning, the tailgate failed to close properly. I called Integrity and they had me bring the vehicle in. They discovered some corrosion on a connection, made the repair, and I was able to pick up the vehicle the same day. The tailgate is now working well. I appreciate the professionalism here. They are courteous, take time to understand the issue, asked if I had done any troubleshooting of my own, and are very communicative. I really felt like I had my vehicle in a shop where they cared about making sure the vehicle was functioning correctly. If I need any kind of service or repairs in the future, I will go there first for a quote.

Very ungenuine. They tried to sell me a car that had been in an accident and they were claiming…read morethey had no knowledge of this. After I took this 2021 Nissan rogue to a nearby mechanic, they pointed out a host of issues. There were actually broken parts under the cover! Frame damage they refused to acknowledge even after seeing the evidence.

Buying a car is a such a pain. Especially when you need a used car. If you're looking for someone…read morefunny, personable, and professional, stop by and see Gebran at Highland auto. I didn't end up purchasing a car here because they just didn't have quite the right vehicle, but man did he try. Gebran would let me know any time that there was something new that might fit the bill. I held off purchasing a car for a long time because I WANTED to give them my business because i had such amazing service. My car unfortunately broke down too quickly and i had to make a faster decision, but i will definitely be coming back to Gebran for my next purchase! A++ service

We just moved to the area and needed some maintenance done on our Sienna. We really liked our mom…read moreand pop shop in SoCal so wanted to find something similar here. I think we found it! Located in the same complex (actually right next door) to Midas. Smallish shop and the techs will also handle the front office work. I don't mind. Greasy hands but down to earth and seems to know his stuff. Communication is key for these small shops and he explained everything with good detail to me. He gave me the option to replace my spark plugs since I've never done it before and the minivan was like 12 years old. He showed me the spark plugs that he took out and explained his work. Prices were competitive and it seems like they did good work. Time will tell, but so far, we'll be coming back!

I recently brought my Mazda Miata to Kim's Auto Care for rear shock replacement, and the experience…read moregenuinely impressed me. During the repair, one of the premium shocks Kim had ordered arrived defective. Instead of hiding the issue or passing the cost on to me, as many shops might, he called me immediately, explained the situation, and took full ownership. To keep the job moving, he installed OEM shocks, reduced the price accordingly, and stood behind the work with a 12‑month warranty on parts and labor. That level of honesty and integrity is rare in auto repair, and it earned my respect. The Miata rides well, no more bottoming out, and for my everyday driving I wouldn't have known the difference between OEM and premium. What matters most is that Kim did exactly what he said he would do, handled a setback the right way, and treated me fairly throughout. Because of that, he's gained me as a repeat customer. I highly recommend Kim's Auto Care.

Disappointing experience here for window tinting. To start, I've had probably 8 cars tinted from a…read morecouple shops, including some family cars I've taken in for tinting so I'm not unfamiliar with what a quality tint job looks like. David's did a decent job in terms of availability, scheduling and a clean (no lint/dirt) install. However, where they could improve is having a standard high quality install. For my install they left a large gap at the top of the windows that were super obvious, something I've never experienced on any other vehicle I've had tinted. I brought my car back to them thinking it may have just been done in error as the gap was also inconsistent on each window. I expressed my concern and showed one of the techs the gaps on both windows and he immediately said it's not good and they'll redo it. Great, we're on the same page. I scheduled another appointment to have the tint redone. On drop off for the redo, I asked Pam at the front desk to confirm they will be able redo and fix the gap. I got an affirmative response. I left and received a call shortly after to again clarify the issue and I explained again that the gap is large and I've never had this on any car before. So redo gets done. I wait the 4 days before rolling down the windows...same big gap, this time it's uneven as well. I give a call to the other shop I used in the past to ask what they do differently and they advised they file the edges on every install so that there is no gap. I call David's back to let them know nothing was improved and advised I contacted the other shop I've used in the past and they file the edges. Now they say that if I wanted that it's $10 more per window, they only do it on higher end cars and they'll also have to charge me to remove the tint to redo it. WTF... If they had been clear on that or even offered the option at the redo appointment , I would have just paid the extra and not waste any more time. They did end up removing the tint and refunding me but it took 3 trips in for this whole process and the reason I chose David's is that they are a local family business and I typically like to support those. I am now going to make the trip back to one of my previous shops to have it done right. What a waste of time!! They did say they were going to do a light clean of my car but all I saw was some poorly applied tire shine that I ended up wiping off so it doesn't sling down the side of my car. Unless you're good with big gaps at the top of your windows or meet their criteria for a luxury car and want to be upcharged for what others do as standard, go elsewhere for your tint.

Took my car to David's last month to ask if they could fix paint chips and remove a piece of tar…read more They looked at it first and said yes they could do it in a exteriordetail with paint correction, but wanted me to bring in the dealer paint pen. So I picked up the paint pen for my VIN from the dealer and scheduled an appointment. Not only did they not get the tar off, but the pen didn't match. And while the pen not matching is not their fault, they didn't bother to call and tell me after the first rock chip repair to see if they should keep going on the remaining 10+ rock chips. So I paid $411 to now have to go have my entire car hood repainted and the tar professionally removed. They might be ok for a wash and wax and vacuum, but I wouldn't trust them for anything else.

Test driving and purchasing a hybrid Crosstrek from Michael's Subaru of Bellevue was a great…read moreexperience. Jamal and his colleagues were friendly, efficient, and professional at every step of the way. As other reviewers mentioned, it was helpful knowing the car I wanted going in; my total visit was far shorter than I expected based on prior car buying experiences. The car itself has wonderful safety features, is highly maneuverable, and seems like it will be a great choice for my son to learn to drive in. I highly recommend purchasing a Subaru at Michael's of Bellevue!

Michael's Subaru of Bellevue is great! Sales, service, new car support, everything has been so…read moresmooth and helpful!

This is my second time buying through Heidi. She helped me trade in my 2018 Porsche Panamera (the…read morefirst vehicle she helped me acquire) and track down a fully loaded 2021 Audi RS5 for a hefty discount. Heidi is involved, patient, and really does everything she can to make sure you end up with the right car and right deal for you. I strongly encourage anyone who knows what they want for their next vehicle to use her services.

Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.