Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself I had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did. read more

I was in need of purchasing my first car to get everything ready for my college commute in the fall. I heard of Heidi during one of my google searches for a used car months back and I knew how time consuming and stressful it could be having to go through a dealership or private seller. After a few days of really not finding anything that matched what I was looking for both car and financial wise, I decided to contact Heidi through email. I am not joking when I say that the whole process of me contacting her and having my car parked in front of my house took 48 hours. I contacted her on Monday afternoon, and by Wednesday afternoon everything was done. From price negotiation, financing, paperwork, and taking the car home. I'd like to highlight Heidi's connections within the industry when it comes to price negotiation and financing. I got approved for less than desirable terms or outright declined unless I did a huge down payment with other places before coming to her. The financing terms through Heidi were amazing. I opted to just go to the dealership myself and since I was there already I figured I might as well bring it home at the same time. The whole process was sorted and approved before I arrived at the dealership, and signing the paperwork took no time at all. Heidi does offer to handle all the paperwork to sign and bring the car to you as part of her services if you opt to do so. Overall, her fee was 110% worth it for the great financing I received and the ease of the entire process. read more

Highly recommend. Got exactly what I wanted at the price I requested and Heidi sold my old car too! Super convenient, fast, and avoided the dealerships. read more

I was in the market for a model year 2024 BMW X5 Plug in Hybrid EV. I wanted the car to come out of an Oregon dealer, due to a lower tax rate where I live in Washington, versus buying it in Bellevue, Seattle, or any other BMW dealer in the state of Washington. I have used auto brokers before, so I'm somewhat familiar with how they work. My first call was to a broker in Oregon, thinking he would have contacts at BMW dealers in the state. Long story short, the guy was a blowhard. The first price he got for me was at MSRP, and he wanted to charge me $500 for his services. Later, he did get the price down some, but I just didn't feel comfortable working with him. It needs to be said that the particular trim; (X5 xDrive50e PHEV) I wanted was a custom build only, and no Puget Sound area dealers had any inventory. BMW couldn't build them fast enough to meet demand. Thus, dealers were very stingy with discounts. So I called Heidi, "THE AMAZING AUTO WOMAN," thinking she may have a resource in Oregon. Turns out she used the same dealer, and the same sales person. She was able through her relationship with him to save me even more than the other broker, and she did so for a lower fee. Furthermore she is a delightful lady to work with. Every time BMW updated the build progress she sent me an email to advise me. Her whole schtick, was about making this a very pleasant process for me. She met her goal in Spades! Do yourself a favor, if you're in the market for a new car, give Heidi a call. You will have the most pleasant car buying experience you have ever had. As an added extra, you'll save time, frustration, and some hard earned money $$$. Did I say I'm AMAZED! read more

Heidi is a lifesaver! I had to replace a car in short order with some tricky transaction details, and she handled them with ease. Not only did she get the value I was looking for on my trade-in, but she was able to use her relationship with the dealer to hold the transaction for a few days so it could be completed when I was back in town. Throughout the entire process, she responded to questions quickly and professionally. Simply put, without Heidi, I would not have gotten this deal done. If you want to take all of the pain out of your next car purchase, trade-in or sale, I can't recommend Heidi enough! read more

Amazing is the correct word to describe the service that Heidi provides! I purchased a new vehicle through Heidi and the process was simple, quick and very efficient with no hassle. It was just what I was looking for and more. Do you dread the idea of spending hours at dealerships and haggling with the sales people about the price of the car or maybe you just don't have the time to run from dealership to dealership? You don't have to , contact Heidi and she will do everything for you! She found the exact car that I was looking for with the features that I had hoped for! Heidi is extremely professional, responds to email quickly and just a general all-around nice person to do business with! I highly recommend her and I will be using her service in the future and recommending friends to contact the "amazing" auto woman! Thanks Heidi and my car is fantastic! read more

Amazing Autowoman - Car Brokers Near Me - Bellevue, Washington

Everything Heidi has on her website is 100% accurate--truly amazing buying experience working with Heidi. I am already thinking about getting her help with another car! read more

I mean, at this point you're reading all these 5 star reviews and thinking "OK, so she's got a bit of a cult following. But why should I fork over an extra fee to have someone else buy a car for me?" Well, let me tell you. My wife and I went car shopping over the course of 2 weekends. 6 Dealerships in total, 8 different cars, and 4 horrible experiences. I don't want to haggle, I don't want to be sold all these extra options. I'm forking over 20k+ for a car, why are you trying to haggle an extra $500 from me? Overall, we probably spent around 30 hours over those 2 weekends driving around, and finally decided to just say "**** it" and not get a new car, because the process is awful. Then I heard about Heidi. Let me tell you, this woman is the bomb.com. If Amazon sold cars, this is how it would be. I called her up and told her I was looking for a fully loaded 2017 Subaru Forestor in red, a pretty hard car to find. In 3 days, she found one in Denver and had it shipped to Seattle. In 7 days, she had a copy of a FANTASTIC lease set up for me, and a great deal on a trade-in for my car. In 10 days, she met me at a convenient location and I gave her my trade-in, and drove home a brand new car. Now you're asking "But $375 fee? That's crazy!" Is it? First off, she saved me that much and more by taking care of all the lease fine print for me, god bless her. On top of that, instead of spending another 30 hours car shopping, in just a few e-mails and phone calls, I was all set up. So yea, I will gladly pay $375 any day to get 2 weekends of my life back. This is the future of car buying and Heidi is leading the charge!!! read more

I asked Heidi to find a 2021 Mazda CX-5 AWD in machine metal gray and she did. She is friendly, well-connected, and answers texts and emails quickly. But her claim to deliver a "great value" wasn't true in my case after she only contacted one dealership on my behalf. Going through Heidi might be convenient, but her $400 fee isn't the main cost to the client; the REAL cost to you is when you pay WAY too much to one dealership that doesn't need to compete with other dealerships. I was comfortable with Heidi "knowing someone at a Mazda dealership who would give me a good price" until I compared that offer to several others that I personally obtained. I understand that Heidi can't guarantee her clients the lowest price, but wouldn't common sense dictate contacting at least 2-3 dealerships to compare their offers? By finding my own deal, I saved $2,400 compared to her 1st offer and $1,076 less than her 2nd offer, including delivery. PS: In response to Heidi's response - I never expected her to "contact every dealer in WA" on my behalf. No need to exaggerate! Heidi could have taken 30 seconds to email So. Tacoma Mazda for a quote. That's what I did, and their OTD price was at least $1,000 below Heidi's first offer. "I really tried?" I don't think so. You're basically a salesperson for Puyallup Mazda. read more

I recently moved to the WA area, seeing a lot of good Microsoft reviews, I decided to email her and get a quote. I initially got an auto reply that she was on a holiday, sometime later I got an email from her asking me to get the best price from the dealer and then contact her. I think that defeats the purpose of having someone in the middle, the reason I would go to her would be to get out of the whole hassle of negotiating with the dealers, not to give her my best price and then let her use that to get a better price or tell me she cant do any better. I discussed this with another friend who was in the market for a convertible sometime ago and he also had had an unsatisfactory experience. I decided to skip and did my own negotiating and pricing and got my car before the new year offers would expire. read more

You're probably reading this review because you're shopping for a car, and maybe you're even like me in that you feel compelled to research all of your options before making any decisions. If you ARE like me, you know that the bigger the decision, the more research you feel like you have to do, and it won't surprise you to read that last year when my husband and I decided to buy a (used) car, I spent over 80 hours researching to find us just the right car. I had never heard of Heidi, "The Amazing Autowoman," until I came across her Yelp page and all of its stellar reviews - but I wish a friend or family member had told us about her sooner. In August of this year my husband and I again found ourselves in the position of needing to purchase a car (this time to replace mine instead of his), and this time I had a full time job preventing me from spending weeks researching our options. I found Heidi, and decided to try saying no to my inner control freak for once. I sent my first email to her on a Saturday, letting her know generally which makes/models/years I had in mind and what our budget was. I indicated I'd love to get a new car, but figured we'd have to go with used - since I couldn't find a new one we could afford, not even through the Costco auto program. On Monday morning - Heidi contacted me to let me know she had found my dream car, brand new, with an outstanding financing offer to boot. All things considered (including Heidi's very reasonable consultation fee), it would cost us over $2K LESS than what we'd expected to spend. This woman has connections! A week later, we had our new car. We did the financing application paperwork using our printer/scanner and over email. Heidi made the whole process very quick and easy, and she was extremely transparent about everything, so I never had any fears about this whole thing being "too good to be true." I do want to note that there was a small snafu when we noticed that one (truly minor) feature of the car wasn't quite what we'd expected, but Heidi impressed us again here by truly going above and beyond to resolve it for us. The dealership offered to find another car to replace the one we had, but I needed the car to get to and from work, so I didn't want to wait and be car-less for another week. Heidi bent over backward to take care of all negotiations with the dealership for us that same day, and was able to get the price of the car reduced even further to make up for the issue. Now that I've had a few months for all of this to "process" in my mind, I am absolutely satisfied with the way Heidi handled this unexpected situation. I would not hesitate to use Heidi's services again, and I have already recommended her to friends and family members. read more

At first I thought this Heidi person was too good to be true, but then after having bought a car from her I can say that her service is top notch and she was able to save me money even on a relatively in demand new car! Before talking to Heidi I spent two weeks talking to car dealerships along the coast from Portland to Everett and almost every conversation left me with some combination of frustration and disdain. I felt none of that while talking to Heidi. In fact she actually makes the process feel good! Here's the most notable differences I saw while working with Heidi: 1 - Unlike most car salespeople, she is very comfortable working online only. Even the dealerships that claim that there's "no hassle" insist that I call or drop by in order to see the price on the car I wanted. Do they not understand that the introverted tech nerd market (which has a lot of disposable income...) hate dealing with things in person? 2 - Heidi was always straightforward with me. When I asked a simple question to car salesman they always replied using a few hundred more words than necessary; usually they include a sales pitch for an add-on or whatever. Heidi never tried to sell me extras or spend five minutes answering a simple question. She doesn't waste my time and I really appreciate that. 3 - She interacted with me as if I was a normal person. Car salesman I've talked to before her all treated me as if I was an idiot or heaped on fake praises like the evil imperial advisers do before they backstab their kings. It felt like I was in an abusive relationship with them. Heidi didn't do any of that. She just sold me a car without manipulating me or my emotions, and it was all a pleasant and low stress affair. So yeah, I never expected to say this but I actually enjoyed buying a car thanks to Heidi. I'll definitely be going back to her when I get my next one! read more

Heidi is fantastic! I had high expectations of her after reading all of the good reviews here and somehow she managed to exceed those expectations. Here is a breakdown of her services and why I feel so great about recommending her: Response time: I sent Heidi an email with a detailed list of what I was looking for (a year-old van to be used as a work van). She called me within hours to discuss my email. I wasn't expecting a call for a day or two, since I had sent an email and not left a voicemail. Knowledge: Heidi knows so many things that I would have no way of knowing, such as dealer incentives, availability and demand. Recommendations: I asked for a year-old van, and Heidi was more than happy to find one for me. But she also gave me the option of spending a little (really, very little) more and getting a brand new van fully under warranty. She explained that the van model I was looking for (Dodge Grand Caravan) is a favorite of rental agencies, therefore most of the used vans out there were former rental cars (something I did not like). After telling her that I was open to the idea of a new van, she had a quote to me the next day, and she was absolutely right - it was scarcely more expensive than the used rental agency vans. Connections: She clearly has lots of connections in the industry. I could never shop a vehicle the way she can shop a vehicle, even if I had the time and desire. Timing from start to finish: From the time I sent Heidi my initial email to the time I had my new car was under a week. Incredible! Conclusion: I ended up with a better van than I expected to get for virtually the same amount of money I was expecting to spend. My invested time was minimal and it was the easiest and smoothest transaction I've ever had with a vehicle. I will use Heidi again and again. There aren't many services like hers out there in any industry, much less in the auto-buying industry. And did I mention that she has a wonderful, upbeat personality? She is not only efficient, but she is an absolute joy as well. read more

I just had my first experience with leasing a truck with Heidi, and I have to tell you I will NEVER buy or lease a vehicle any other way again. Heidi took care of every part of the process that I've despised about buying a car. No negotiation, no sitting for hours filling out paperwork (while feeling like no matter what I do I'm going to overpay) - no "upsells" by the finance manager after the long negotiations with the manager and the manager's manager. NONE OF THAT! I knew the options I wanted, and sent them to Heidi. She found a dealer who gave me a great price and coordinated everything. Even the application for credit literally took 10 minutes. It was all done! I just had to meet, sign the papers, and drive the truck away. I'm a stickler for great customer service, and Heidi delivered even more than I had hoped. I recommend Heidi to anyone looking for a painless way to buy or lease a car. Highly recommended! read more

The Amazing Autowoman (Heidi) is fantastic to work with and she goes to great lengths to get you the car you are looking for at the best possible price. I absolutely hate the process of buying/leasing a car (dealing with the sales sharks at the dealerships) and so Heidi's services are a dream come true for me. All you have to do is send her a quick email with the details of the car you are looking for and she takes care of the rest! That includes finding the right car (new/used/lease) and negotiating the price to ensure you get the best deal. It really couldn't be simpler or more convenient. I've used Heidi's services twice now (once to buy and once to lease with a trade-in) and both times I have been thoroughly satisfied with every part of the experience. Heidi is very professional, communicative, and she has certainly saved me a lot of time and money. My most recent experience was truly incredible - in less than 4 days I went from initial email exchange to sitting in my new car (with my old car traded in for a great price). Fantastic! If you don't like working with dealerships (and getting ripped off most of the time!) or you just simply want a more enjoyable car buying experience, then I would strongly recommend that you check out The Amazing Autowoman. read more

Heidi helped me find the truck I wanted and made it super easy. I will never go back to a dealership to buy a vehicle again.

We used Heidi (The amazing autowoman) when we purchased our newest car. She saved us tons of headaches in dealing with the dealerships, and got us the exact vehicle we wanted. As being new to the USA as we just relocated here for work Heidi was able to help us navigate and explain all the steps needed here in buying a new car! Not to mention all the money she saved us. I'd reccomend Heidi to anyone who doesnt want to deal with the pain of dealerships and knows what they want. She'll always get the best price and her service is top notch. All you have to do is call/email and she does the rest. Fantastic! read more

The EASIEST way to buy a car. Heidi is so knowledgeable in her field, quick to respond, efficient and easy to work with. There is no reason to go to a dealership and deal with that hassle and headache. Call or email Heidi - she WILL take care of you! read more

We are so grateful to The Amazing Autowoman for the time she spent working with the dealership to get us exactly what we wanted. She took care of the negotiating and figured out the best terms and presented them in a way that was easy to understand. We highly recommend the Amazing Autowoman. If you know the car you want, and don't want to deal with the hassle of sales people and negotiations, go with Heidi. She will make your life so much easier, saving you both time and money! Bonus that she's delightful to work with as well! read more

I found Heidi by doing an Internet search and after reading her reviews, decided to contact her. Unfortunately, my experience with her was not that of most of her positive reviewers. She did respond quickly to my initial voicemail and after a brief conversation, she sent me a text with a couple of potential options from the dealer she said she works with, Bruce Titus. Right away, she also sent me a text with a link to a truck that she said was on her lot, which is Auto Connections in Bellevue. The truck at Auto Connections looked perfect initially (I looked at the listing on my phone while I was talking with her), so I let her know right then that I'd meet her in Bellevue the next afternoon to look at it. As soon as I had a chance that evening, I took another look at the truck at Auto Connections. When I reviewed the Carfax on the truck, I learned that the vehicle had had 3 owners (for a 5 year old truck) and had been involved in 2 accidents, one of which Carfax classified as "moderate to severe damage" (see my attached photo of the damage report). So I took a look at the other 2 vehicles, which were at Bruce Titus. The first one didn't have one of the primary features I needed. The other one looked perfect but it was what looked like a hideous brown color to me. I'm partially color blind so some colors are just not something I want to look at every day and this was one of them. So, I texted Heidi back that evening, told her I was no longer interested in the truck at Auto Connections based on the Carfax report and that I'd like to find one with the features of the brown one, just not in brown. I gave her my 3 "preferred" colors, but didn't say the truck HAD to be in those colors (see my attached photos of the text). Heidi texted back the next morning that she'd review the Carfax and call me later that morning. She called me exactly when she said she would, but to my surprise, just said that she didn't think the Carfax damage report was that bad and that she really didn't think she was going to be able to find the truck I was looking for since I was looking for specific colors. I started to tell her that I had already found what looked like the perfect truck and wanted to work with her to handle the transaction, but her tone when she talked with me that morning, changed my mind about that. I get that Heidi is a business person and doesn't want to waste her time with someone who is being unrealistic, but I was far from that being that person. My impression of Heidi is that unless you're willing to buy the vehicle she offers initially so she can complete the deal very quickly and move on, she doesn't want to be bothered. read more

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Let me just say that this is the EASIEST way to buy a new car!! I called Heidi on a Tuesday, told her what I was looking for and approximately what I could spend. Within 24 hours she got back to me with the perfect fit. One week later I have my new vehicle. Heidi was great to work with, super responsive, and ultimately saved me a ton of time and hassle. I will buy my next vehicle though Hedia in the future as well. read more

If I could give Heidi a 10 out of 10 star review, I would. She took a complex client situation and created a caring, quick and seamless experience. Her response time and customer service is top notch and she is so incredibly efficient! We are forever thankful for all she did to get my sister the exact car she wanted for a price on a lease that worked. read more

Heidi is amazing!! The experience is like buying a book on Amazon!! She completely takes away all the hassle (negotiating, sales people, finding the right options, multiple trips to the dealer, etc..) of buying a car and delivers it right to your door. She even dealt with our trade-in. I'm never buying a car without her again. read more

Hard to find car, found by Heidi & LGBT friendly! My husband and I were having a very hard time ordering a new 2015 rare car from the dealers, so we called Heidi! Heidi works in mysterious ways and obviously has some pretty amazing connections! After 50+ phone calls she made sure we were delivered the brand new car we wanted. I will leave out what car we purchased for privacy, but let me tell you she knows what she is doing, and she knows how to deliver to her customers! Talk about an easy deal, you bring the check from the bank and Heidi meets with you to drop off your car when the car is done being manufactured. Not only did she show up, but the rep for the car manufacturer showed up and showed us how to use the car! We also requested that the cars miles were low, meaning no crazy test drives by random people, she made sure that the cars miles were from original location to delivery and not a mile more! She also made sure the customization requested was done! Don't buy a car from a dealer, buy a car from Heidi and the comfort of your home! A+++ read more

Heidi was very friendly and helpful throughout the process. She communicated consistently and clearly and got the job done without any issues. Thank you Heidi, I highly recommend! read more

I cannot recommend Heidi highly enough. She tracked down what must have been the ONLY Audi in the spec I wanted in the U.S., negotiated a great lease and simplified the whole process massively. A*. Thank you so much Heidi! read more

If you're looking for a reliable used car, a stress free buying environment, and a great personality, look no further than Heidi! I found Heidi here on Yelp while browsing for the most trusted used car lots around Bellevue. I decided to send an email before heading out to start looking at cars just as a backup. Well, after spending all day at dealers being unsure whether it was the best deal, Heidi called me up and told me she had the perfect car. I scheduled a test drive the next day and ended up buying the very same car. My budget was extremely tight and she found exactly what I was looking for: affordable, reliable, fuel efficient. I bought a 2002 Honda Civic and I've had it for about 2 weeks now. It is getting great gas mileage and is running beautifully. The buying process went like this: Test drive, price negotiation, signing papers, out the door with keys. If I had bought the same day as the test drive, the process would have been 30 minutes tops. I wanted to wait a couple of weeks before I reviewed just to make sure the car was still functioning, and lo and behold, it is. Heidi is easy and fun to work with and treats all of her clients like family. She doesn't want you driving a lemon, she wants you to be safe and happy with your new purchase. I highly recommend Heidi for the experience and the ease of purchase. If nothing else, at least send her an email at the beginning of your search and see what she comes up with. More than likely, she will find the better deal for you and faster than you! Thanks Heidi! read more

I have purchased three cars through Heidi over the past 12+ years, and I could not be happier with her excellent service and expert knowledge! In my opinion, there's just no easier or smarter way to buy a car today. You get the best price and your new car is delivered to you! Give Heidi a try and you'll understand why I will never buy another car the "old-fashioned way" or in any other way but through Heidi. Simply put, Heidi is the best around! :-) read more

We have recently relocated to Seattle from Germany and were looking for a brand new car. Heidi was recommended straight away by various folks (natives from the puget sound area as well as "transplants"). But I was a little hesitant and we tried to get a car on our own. Oh, I wish we wouldn't have tried that. After spending 4 evenings of our time after work and 2 Saturday afternoons, we decided to contact her. The experience with car dealers that we had (we tried several) - which we were told is very typical - was just awful. Heidi was to exact opposite: She replied to emails very timely. Her communication was straight forward and at the same time super friendly. And there was no bullshit involved at no time. She found our car - a black 2015 Ford Edge Sport - within 4 days, although all the dealers told me that it's impossible to get one. Only 4 more days later, she delivered the car at the time I wanted, where I wanted. During the process, I got a text message or email every day from day one where she explained to me what was going on. The deal we got was really, really good, too. I was told later by a colleague who's into cars that it's an amazing deal. The paperwork that I had to do was 30min at home to prepare everything for lease agreement and send it to Heidi and then 10min during the delivery, and that was it. No stupid waiting for 30min to get the next "good deal from the manager", or "let me check with my manager what we can do for you". So, bottom line: If you know which car you want (and probably even if you don't), you want a good deal, no bullshit, you want to have a great experience, my advice is to get in touch with Heidi. She really is the amazing auto woman. PS: Nope, I don't get paid for this. I would have actually paid double of her rate, just because she saves you a lot of time. read more

It was such an easy process working with Heidi - she made car buying pain free and saved me a tremendous amount of time. I think the total amount of time I spent was under an hour and most of that was signing paperwork. All I did was email Heidi with the details of the car I wanted (I bought new). She coordinated everything, including the sale of my used car. I never had to set foot in a dealership and saved the hours and stress that I would have spent dealing with annoying sales people and the sales/dealership process. I highly recommend Heidi! read more

Heidi provided awesomely fast, helpful, and professional service. She does all the hard job of finding THE best price for your vehicle, buys it and brings it to you. So you spend 20 minutes in total, without having to visit, call or email dealerships. I'm extremely satisfied with how she worked. Thank you, Heidi!!! read more

Heidi was truly a pleasure to work with. Car buying has never been so simple. I'm one of the laziest people that I know and I absolutely hate haggling with sellers. Everyone knows car salesman are the hardest people to deal with and you just can't help but think you're about to get ripped off. Heidi the Amazing Auto Woman helped me secure a lease deal that was in every way superior to what the dealerships can offer (or the ones I could find). Less monthly payment, Less down payment, More miles per year. How does that happen? I don't know, but it did happen and I'm a happy customer! Communication /setup was easy. First an email describing what you want and she found a car for me in my state within 2-3 days. Paperwork and finalizing took a month and boom I have a new car. Never did I have to talk to anyone other than Heidi, go anywhere, meet anyone, or see anyone Until the final transaction All in all, Heidi saved me more money than the deal + her fees so it's definitely a deal everyone should take! read more

I had a lovely experience with Heidi! This is the very first time for me to buy a car, and I was nothing but confused at first. She always respond to me as soon as possible when I had any questions. Heidi helped me to select the car, go through paperwork, even choose car insurance. She is patient, kind and considerate. If you're busy and lack of time for going through different dealers, or if nice service is important to you, Heidi is truly the Amazing Autowoman for you. read more

My wife and I love Heidi! She has been absolutely awesome to work with. We have purchased our last two vehicles from her and haven't had a single complaint. The amount of money we've saved is substantial when compared to the "deals" some of the local car dealerships wanted to give us. The savings she secured for us more than made up for her fee (which is very reasonable). And when you consider there is no haggling, no searching dealerships of inventory, no dealing with pushy car sales people, I can't really imagine why anyone would not use a service like the one Heidi provides. We've recommended her to a number of our friends and they've been extremely happy with her service as well. read more

Heidi's service is extremely professional and convenient. I happened to buy two cars, one through Heidi and one on my own. If you are good at negotiating and have the time and inclination for it, you may be able to find a slightly better price on your own. Heidi would get you a price that is pretty close to the best you can get without having to negotiate and compare, without dealing with aggressive salesmen, without spending hours in the dealership and without having to fend off service you don't need. Just pick the car you want and let Heidi do the rest. You will get the car delivered to you. 100% reliable and trustworthy. read more

Heidi helped me purchase exactly the kind of pre-owned vehicle that I was after. The best deals on used Subarus in this area go fast, and with Heidi's help I was able to quickly secure the car I wanted. She even negotiated a discount with the dealer, which I'm very grateful for. I first spoke with Heidi on a Monday and had the car delivered on Friday. There are two reasons for the four star as opposed to five star review. The first is that early in the week I asked her to verify whether I'd need a cashier's check ready, as I use a bank without physical branches so would need to order one. She assured me that personal check was fine. A couple days later, she called and said a cashier's check was actually required (unless I consented to a credit check, which I did not) so this caused a delay in the delivery of my vehicle because I had to deal with the bank for an extra day. This was slightly frustrating because I had foreseen this being a problem. The second reason is that on the day of delivery, Heidi arrived separately from the dealer representative, and both of them assumed that the other had the paperwork on them. Unfortunately the paperwork was left behind at the dealership across town. I ended up having to shift an appointment around that afternoon so that the dealer rep could come back with the paperwork later. When he returned to have me sign the paperwork, the guy was unprepared (sounded like in their haste to send someone over with the correct paperwork, which I appreciated, they sent someone who does not typically deal with the finances/signing so he did not instill a lot of confidence as we went through the forms). Later in the day the dealer contacted me to apologize and say they were actually missing my signature on several forms. So I am still finalizing the purchase of my car. Overall this left me feeling a bit dissatisfied with the fee that I paid Heidi, as other reviewers mostly praise the service for its organized and efficient vehicle delivery and I experienced a couple setbacks in the process as detailed above. I will say that working with Heidi was very pleasant and she was just a phone call/text away throughout the week, so that I appreciated. read more

In buying a used car, I decided to start with a reputable dealer and not deal with any "Low-low prices!!" "Great deals!" or "Super clean" dealerships. I wanted a quality used car, and I knew I needed to pay closer to $10,000 to get one rather than $2,500 for a junker. I contacted Heidi directly via email. She was great, and so was the dealership at which she worked (Auto Connection). Personal yet professional. She found a couple cars that fit what I needed (low milage, decent mpg) and were within my financial limits (under $10,000 out the door). She suggested a couple cars, and the next day I was test driving the one that I was most interested in. After the test drive (which I did by myself), I said I wanted to get a used car inspection at the mechanic of my choice. She and the owner (Stu) agreed. Heidi and I drove it around the block to drop it off. The next day, I discussed the issues that the car had. With knowledge of the car status as well as the KBB value, I suggested a reasonable price (well below the advertised price) and we shook. After all taxes and fees, I paid under $9,500 for a wonderful 2007 sedan with only 70k miles on it. Everything was very easy and even enjoyable. I will go back again when I need another car. My suggestion to others if buying a used car: Contact Heidi with what you want. Know the KBB value and get a used car inspection. Share that information with Heidi and anyone else you talk to, and know how much you want to pay. They are a friendly bunch that are very easy to work with. read more

So where do I start! In Dec 2012 I began looking into new cars and had settled on a model I wanted, even got a decent price from a local dealer on our second visit...then...let the games begin. After 5 hours in the dealership and having them try to talk me into car options I DIDNT want I left mad, frustrated and without a car. I absolutely despise the car dealer experience; the cheesy jokes, the cat and mouse game, it's simply horrible. Then a good friend of mine said "Have you ever tried an auto broker?" I was like "A what? Are you serious?" I was skeptical at first, seemed to me like I should be doing that stuff for such a big purchase right? Well you use a real estate broker for your house don't you? why not an auto broker? I can say with full confidence I will never even think about going to a dealership again and I will use Heidi the Amazing Auto Woman for my car buying needs from here on out! Heidi was simply great! We called her on a Friday talked briefly about what we wanted, options etc. and roughly the price range we expected. Then Heidi went into high gear. By that very next Monday, two days later, she's found our car! Every option we wanted, a better price then we'd said and she could have it for us by end of week. I few emails with some light paperwork details, I secured my own credit but she also helped shop financing for me but mine was just as good so I went with it. No harm there, she's all about customer service and making you feel good about what's going on and making it as easy for you as possible. And it was! We picked up our car on Friday, my wife and I looked at each other and said "that's it? We're done?" Heidi smiled, said "Yep we're good." :) I can't emphasis enough how stress free and frankly easy this process was with Heidi. We're all busy, job, kids, school, etc. etc. etc. who has time to sit in a dealership for 5 hours and feel like you've been taken advantage of? Well I won't ever again...Heidi has found a customer for life! Thank you Heidi!!!! read more

Heidi is actually "amazing" just like her company name says! You list what you want in a car, and Heidi will find it. She is also super responsive and quick to find answers to any questions that you have about the buying process. I would 100% recommend her! And, because you are working with a broker, you will get discounts on your purchase and avoid the hassle at the dealership. read more

Heidi came highly recommended to me and I have been delighted with the results. I told her the type of cars I needed and she came back to me very quickly with exactly what I was looking for. The whole process was incredibly smooth and completely hassle free - which has not been my previous experience of buying or leasing cars. She provides a fantastic service at a very reasonable fee and I would recommend her to anyone without hesitation. read more