Had a great experience. I sent an inquiry at 10pm and received a response almost instantly from Dan Langley. Made an appointment for the following day and drove off with the car same day. Dan and Drew made the process so easy and seamless. I noticed a few imperfections with the leather and the issue was corrected prior to me driving off with the car. I highly recommend Definitive Motors for your high end vehicle purchases. Ask for Dan Langley, he is very personable, knowledgeable and most of all sincerely cares for you making the best choice. read more

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Patric was great to work with, professional and friendly. I found the car online, Patric did a walk around video for me, and I purchased it without driving it, did not see it in person, and shipped long-distance. It arrived in very good condition (except dirty, of course on an open carrier) and its great. Patric kept me appraised on the timelines, sent documents online, provided clear instructions. I highly recommend Definitive Motors. One last thought, after purchasing 2 used cars, I recommend having the selling dealer clay-bar the paint, if you don't want to do it yourself. read more

I came in on a Sunday just for sh!ts and giggles to see what I can do with my trade in. I left with a model 3. Was super quick and easy. Very transparent with everything. Appreciate the honesty and upfront no beating around the bush attitude. Loved it, loved everything about it. Be upfront with them and they'll do the same. read more

Do not buy a car from this dealership. They sell damaged cars without disclosing. They will even show you the carfax report (minus the part where it discloses the damage, frame repair). They lied to my face when I asked what damage the car had and they said a fender bender and paint. I've only driven the car for 3,000 miles and it needs thousands in service. I traded in a super nice clean car in and I got completely ripped off by these ******* (Patric)! read more

Garbage! Do not buy a car from this dealership. They are kind, they rewind! The mileage on a car, that is. They are happy to sell you a damaged car without disclosing. They will even show you the carfax report (minus the part where it discloses the damage that required welding the car back together). They are magic at title rebuild! read more

Although I did not have a great start with my purchase/trade, based on my past experience purchasing a used vehicle I normally would willing to accept some minor flaws that I might have overlooked, going back to the dealership and complain after the fact is the last thing I like to do...Sadly in my case, electrical issues started to go way out of control, and just would not able to get resolved. To my surprise Danny/Owner and his staff who been super understanding and supportive right from the start, Danny had went above and beyond to make things right, but also made it convenient for me as possible as I was struggling through this whole process. At the end, we came to a very reasonable solution. I just like to say if you are looking for used vehicle, I highly recommend the dealership. Their integrity of what they stand for is second to none. read more

These guys rock. They didn't ask me to write this or anything, but they deserve 5 stars. I didn't buy a car from them and they offered to fix my curbed rims at a very reasonable price in house. Will 100% be looking to buy my next car with them! Attached are some before and after pictures of their work. read more

Definitive Motors - Before - Used Car Dealers Near Me - Bellevue, Washington

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Thank you Dru Cordner for helping me buy a car. I bought a Toyota Sienna today and everything went very easily and very quickly. I don't like when people stand next to me while I'm looking at a car and this employee was not like that, he left me alone with the car so that my family and I could better appreciate the car. We liked it and we bought it, thanks again for your professionalism dear Dru Cordner read more

Definitive Motors - Sienna - Used Car Dealers Near Me - Bellevue, Washington

Dan and his crew were helpful and it was a good, smooth process purchasing a car through them. I would recommend and if I need to buy another car I would definitely use them again. read more

Definitive Motors - Used Car Dealers Near Me - Bellevue, Washington

I had a great experience at Definitive Motors. I purchased a very nice Audi at a great price that fit my budget. Dru walked me thru the purchase process and even got me a better rate than I was pre approved for at BECU. Smooth transaction, great deal and friendly service. Highly recommended! read more

Definitive Motors - Used Car Dealers Near Me - Bellevue, Washington

Great purchase and sales staff! Very smooth transaction. I will definitely look to purchase with Definitive Motors again.

Giving a great review because the service is great as well as the selection. The gentlemen helping me were nice, attentive, and made me feel comfortable with my buying experience. I didn't feel pressure to buy. I felt like my time was respected (unique for car dealerships). Financing went smoothly as well as trading in my former car. I got a fair value for. My only major complaint is that the breaks need to be changed (bad squeak). BUT my Porsche is newer, beautiful, and runs well. Overall I'm pleased and would go back again for another vehicle. read more

I found a Vehicle that I was interested in, so I drove 3 1/2 hours to check it out. Test drove it & it did not seem that it drove properly, but thought it was the Road/Freeway. I purchased the Vehicle as I was in need of a particular BMW. When I'm buying from a Dealership that advertises "Quality" Luxury Vehicles, this is not what I expect as I was also told that all Vehicles are inspected! After I made it back home I took the Vehicle to BMW to get inspected, this is what was found! I also had to purchase 4 new Tires because the measurements throughout the Tire were off due to improper inflation. Also noted. When I returned home I realized there was no Floor Mats. I contacted Patric & was told by him that he would send some out. Still have not received them‍ read more

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I have nothing but high praise for the Automotive crew at Definitive Motors. Purchased a Used model from out of town. Excellent price ( I had researched nationwide), great service and simple. Highly recommend and Trust read more

Excellent service! With Dan you are absolutely in good hands! This is a business that actually cares about you. I was calling accidentally on mobile before they were even open to ask for a Tesla and Dan took his time to discuss EVERYTHING with me! I had such a great experience already on the phone that I canceled all my other appointments and headed straight from Portland to Definitive Motors and everything worked out like a clockwork the same day! Also it is under warranty and Tesla fixes almost everything! Definitive recommend! read more

Definitive Motors - Used Car Dealers Near Me - Bellevue, Washington

Great customer service! We emailed an inquiry about a car online and had excellent follow up by DAN. He asked if he could FaceTime us because we were in Portland. He did a very through job going over every detail of the car...We were so impressed with his detailed tour and description of the car that we bought it! First time to wire money and buy a car without seeing or driving it! We drove to Bellevue today and signed the paperwork created by Patric Q. Dan greeted us and he truly made the sale and the transaction simple and satisfying! Why four stars rather than five? When we got home we discovered that we have three brands of tires on our car. That's a first. We've always had matching tires. If you are looking for a car I highly recommend Definitive Motors. No pressure...Dan is awesome, and Patric can easily walk you through the paperwork. read more

Great group of people here. Very easy to work with. I will definitely turn to them in the future for my next car.

Dealership GM Fred Chulsky was communicating with us regarding a 2020 Rad City listed via Definitive Motors Offer Up listings. He refused to be transparent with the serial number of the 2020 Rad City so that its registration history could be vetted prior to purchase. Further, he replied to our Google review with contempt and further lies. Because the GM lied more than once regarding something as simple as a serial number for the bike they were selling, I would not recommend Definitive Motors for any purchase for your transportation needs. read more

Definitive Motors - Definitive Motors listing on OfferUp for the 2020 Rad City they are actively selling, albeit the GM Fred Cholmsky's personal bike. - Used Car Dealers Near Me - Bellevue, Washington

I have purchased a vehicle at Definitive Motors a few years ago and it was a good experience overall. Things have changed over the years and today's buying experience is all about closing the sale and customer satisfaction is nearly not as important. I understand today's market is different but the cut throat atmosphere of the sales staff that was displayed was nauseating. For a "Luxury Auto Car Broker" service is sub par at best. Take your business elsewhere where it will be appreciated. read more

The car buying process was smooth and easy. I called ahead of time, and Patric had the CarFax ready when I arrived. I felt comfortable with their asking price, and went through their financing. I did not have a trade in. I never felt pressured, and Patric was very easy to work with. A day after I bought the car, I noticed that the knob to my MMI was not working correctly. I spent the day looking up possible solutions, and when I couldn't find any, emailed Patric the following day to see if he could help. He had me drive out to Bellevue, he agreed that it wasn't working right, and told me he would order a new knob. This all happened at the beginning/middle of July, and I still don't have a new knob. I've emailed Patric several times to check on the status. Over the last several months I have been told that the part was on back order, then they had to place an order with a different company, and then that the parts that came in were either broken or missing. They never once reached out to me to keep me updated on the status of the new part. I only got updates after I emailed them. Although the car buying process was easy, I would not recommend Definitive Motors for purchasing a car because of their poor customer service after I bought my vehicle. read more

This is the second purchase we have made with Definitive Motors. Both times were "magic." They are not like buying from a dealership where negotiations are like sitting in a dentist's chair. For hours! DM's prices are fair and, where possible, they do what they can to accept a trade in. On this second go-round, we had a trade-in and were very satisfied with their offer. In fact, our trade-in car was the one we'd purchased in our first DM encounter. Our salesman was patient and accommodating during the process. And we were surprised that DM's inventory of cars was much bigger than what was on their front lot. No car purchase is completed quickly, especially when financing is involved. Considering our satisfaction with the purchase we made, we were patient with the morning to early evening process. DM is not a big facility, but covid safety measures were satisfactory. Since my husband and I are seniors with health issues, we were concerned. While waiting for our financing to come through, I sat in the small sitting area. Fortunately, there were no other customers at the time. My husband preferred to stand outside. Unfortunately, it was a cold day. I might suggest they invest in an outdoor heater of some sort. If customers end up being there all day, it might be good if DM offered to get customers something to eat, like a sandwich or a salad. Or at least, let customers know they can go across the street and get something to eat. With the process in high gear, we didn't want to leave the premises in case we were needed to answer questions. We love our pre-owned/pre-certified Lexus; just as we had loved our previous DM purchase, a pre-owned/pre-certified BMW. We definitely prefer dealing with Definitive Motors than a dealership when it comes to purchasing cars. We highly recommend this family-owned business. They know their product. Cars! Cars! Cars! read more

Patric is very friendly and professional. I really appreciate the no pressure interaction. Would definitely recommend!

Drew was very easy going to work with and no pressure. They have a nice selection of cars! Easy to find, nice convenient location close the freeway. That made it nice as I traveled over from Spokane to buy the BMW M3. I was happy to find a nice , clean low mile car that was well worth the trip over! Finance side was easy and they found me a great low rate. It was a nice drive back in the BMW M3 :) Keep up the great job! read more

Definitive Motors - Used Car Dealers Near Me - Bellevue, Washington

Omg! I'm still in shock with my experience and purchase of Top of the line Range Rover!! So freakin excited!! I own a restaurant so I know good customer service this was top of the line CUSTOMER SERVICE!! Patric and Dan are true professionals!!We tested drove 3 car's they literally had me in and out in under an hour. I will definitely use their shop for services as well and am beyond ecstatic about this new rover. read more

Thanks Pat is the truth !!!!! we luv our new car and the process was so easy . I will most definitely be back again for my next car. read more

Definitive Motors - Luv this car - Used Car Dealers Near Me - Bellevue, Washington

Working with Dan from definitive motors was an easy and great experience. He was extremely helpful and answered all our questions and provided great customer support. read more

BEWARE OF THIS DEALERSHIP!!!!! I purchased a 2016 Land Rover Discovery with low miles. It was a casual use vehicle as I work from home full time. After a year the car engine block cracked and I now have been told by two mechanics it was a lemon engine. This dealership blocks and deflects all attempts to follow up. I have emails numerous times and keep getting relegated to "speak to Danny" the new owner. When you call the main office there is constant busy tone. Beware of this scammy and unreliable dealership. Zero integrity, would leave zero stars if I could. read more

The selection of pre-owned luxury SUVs was quite good and the vehicles were in great condition. Compared to other dealers, the prices seemed to be fair, although they were non-negotiable. Employees were polite and pleasant. Purchase paperwork was ready to sign when promised and completing the purchase was quick and relatively painless. Dan, our salesperson, was friendly and knew the inventory well. Overall this purchase experience was excellent! read more

Thank you for such great service, you got the car ready in time to fit our schedule and took care of everything. We love the car. read more

One of the fastest, no non-sense car purchase experiences I've ever had. I was in and out in 90 minutes, and I love my purchase. I'll definitely be back when I'm ready to buy again! read more

A disastrous car shopping experience! I found a car, contacted the lot and confirmed availability; we went to a lot, sat there for 45 minutes and no one (NO ONE) offered help! then with an impolite manner, we were informed, the car was already sold! read more

Great experience buying a 2019 model 3, there were some small things around the car and they were all addressed by Patric, who was incredibly helpful throughout the buying process read more

I have been looking here on and off for years whenever it has been time for a new car. Patric has always been attentive and kind and straightforward. I finally got one of my dream cars from here and I dealt with Patric Q. He has been doing this for years and for me, I appreciate the experience. He helped me get my car quickly, hassle-free, and with no BS. He was honest and quick to reply to my inquiries. DM and Patric will always be my go-to when looking for a luxury vehicle. Thanks, Patric! read more

They were really nice and very helpful. Super nice vehicle. They are loyal to their word. Would buy from them again.

Great car buying experience, much better than any I've had at other dealers. Staff was nice and helpful.

Dan and the staff are easy to work with, knowledgable, and most of all, no pressure. We've bought two cars from them so far and will be back no doubt. read more

Probably the easiest car buying experience I have ever had. No pressure from a sales person. I went online and reviewed the entire inventory which is varied both by makes/model and pricing. Searched until I found the one I liked. The next morning went in, was just handed the keys and left alone to check it out, nobody hovering around. When I wanted to drive it I was given the keys and sent out without a salesman. Absolutely no pressure. Unless you want to finance or trade-in the purchase took about 30 minutes while they made a last wash, sign some forms related to the title, handed me the keys and I drove off. Nice people, well organized and beginning to end less than 2 hours. I would give Definitive Motors 5 out of 5 stars and especially Freddie. read more

Purchased what appeared to be a decent 2011 Porsche 911 C4S with 60K miles. Salesman says they don't allow test drives until after negotiation (which should have raised a red flag). They allowed me a 1-mile test drive on 116th Ave SE in Bellevue just prior to signing, hardly enough to get a feel for the car. When I went back to pick up my license plates, I showed interest in a newer 2017 911 C4S and repeatedly asked what trade-in allowance they would give for the 911 I just purchased from them. Heard no response whatsoever. I felt totally ghosted. I eventually traded in the 911 at Porsche Bellevue for a $13K loss. I take responsibility for not doing my due diligence with regard to my 911 purchase, but I wouldn't recommend this dealership nor purchase from them again. Buyers beware. You're really better off purchasing from more reputable dealers up the road. read more

We had a great experience with Definitive motors. They are organized, friendly and professional. Their inventory is comprised of clean, high quality cars. We went in to look at a 2019 Lexus, Freddie also showed us other cars, including an older car with that was several thousand $$$ less. We ended up buying the older, less expensive but very nice Lexus. I can't imagine that scenario happening on a different car lot. We appreciate the hassle free enviromnent as both my husband and I hate to haggle over the price. They sold us a very nice car, cleaned it up and sent us on our way in a couple of hours total. They even took our beat up old car on trade. We will definitely be back again when it's time to upgrade our other car.... read more

Finally Found A Car For Our Teenager! Definitive Motors in Bellevue: First, our salesman was Drew who was a delight to work with. Such a calm and friendly man. Drew worked hard to make the transaction seamless as possible. We Enjoyed hearing the stories of his 8 years traveling the world. His adventures across Europe and Asia sounds like fun. ( Moscow, France, Italy, Thailand etc. . . .) I'm so happy that the search is over. Car shopping can get exhausting. Very pleased with the Solar roof and sunroof. It's so nice that you can turn on the AC from inside the house on hot days with the doors locked. Really like the IIHS OFFSET CRASH TEST RATING. 5 stars! Definitive Motors sells clean cars to the poor of Bellevue, respectively. You know how it is,... if you live in the Beverly Hills of the Northwest (Bellevue) people feel they've got to impress the locals with name brand cars like Mercedes and BMW. After all, not everyone in Bellevue gets to be Microsoft's Bill Gates. So if your part of Bellevue's poor and you want to play the part for less, Definitive Motors is the perfect place to buy a USED JAGUAR. I'm not sure why the reviews here are low but we had a good experience. Drew is new so my recommendation would be to make an appointment and try to work with Drew. Nice guy. I think you'll be happy you did. Drew is worth the wait. read more

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