I purchased a 2019 Lexus in Nebraska and shipped it here. I have had great service and am grateful…read moreof a good quality car along with great service. The service is the most important part to me as long after I purhase the vehicle I usually keep mine until they die. My wife also purchased a New Lexus from Lexus of Bellevue and we are both happy with the service and consultation. Thank you Lexus of Bellevue

I went to you all at Lexus Bellevue for many many years. For the most part, it went well. But the…read morelast time I was there, it was the worst experience that I will never come back. Long story short, I went to an unnamed service advisor who I had had very good experience with for many years. This time, it was just a routine maintenance. The service advisor convinced me to have an additional service that I didn't actually need, but ended up costing me a few hundred dollars, which I decided to do on the condition that he kick in two very small things that probably cost less than $50 each. He quoted me a price for the extra service I agreed to it But, when I came to pay, not only did he not give me the two things that he had promised to kick in, but the additional service was $300 more. I looked baffled and asked him why he didn't kick in those extra things, and why he was charging me more money for the additional service, then he quoted for --to which he responded he never agreed to kick in the two additional things (!!), and the extra service was indeed the extra $300. Unfortunately, the things that he promise to kick in free, and the quoted price that he told me for the extra service were all just word of mouth. He did not text them to me and he did not email them to me, so sadly I did not have a paper trail. I didn't think I needed to because I had seen him for so many years and trusted him implicitly, and all had it went well before--but on this particular occasion, he decided that he was not going to honor any of his words for whatever his reasons. In the end, after me expressing such frustration, he conceeded to the two additional things that he had promised, but unfortunately did not change the price on the additional service. I was exhausted, utterly frustrated, and just wanted to leave feeling I can never trust this place again. So I ended up paying it, frustrated more than ever. but wanting just to get out of there as quick as possible because it was so icky. I will never ever go to this place again. I strongly recommend that if you do, and you get such a "deal" and/or when they quote you a price, you immediately screenshot your text messages because I've had other service people "undo" send and then I have no record of it I'm so tired by people constantly seeming to think that it's okay to say one thing and do a completely different thing and charge over top dollar . I can only assume that people think they can get away with this kind of thing because this current ridiculous Trump administration is modeling that kind of duplicitous practice and everyone seems to think that it's OK. I am purposefully not naming the said service agent because I don't want Lexus to reach out to me and offer me a couple hundred dollars to come back and to erase this review or to update it. Lexus. You can't buy my review, and you cannot change what had happened in the past. I am tired of people trying to do that too. Instead, I choose to warn others so that they won't experience the same thing that I have, which was completely frustrating and so disconcerting, especially after so many years of me implicitly trusting the dealership on so many levels Good luck with getting your car serviced at a reasonable price with people who actually do what they say they're going to do at a price that they quote you.

Twenty Plus Years of Incredible Service and Friendship…read more We met Brent Wells at Michael's Toyota more than 20 years ago, and on that very first day, we bought two cars from him! Over the years, we have purchased at least 10 cars from Brent, honestly, I've lost track! That alone says so much about the trust and relationship he has built with our family. Brent has always been more than just our car guy. He has been someone who has had our backs, looked out for us, and treated us like family for more than two decades. Once our children were old enough to drive, we had the privilege of working with Brent and salesperson Bob Kostenbauder. We have now worked with Bob for the past two years, and both times he spent hours and LOTS of patience with our family, making sure to find the perfect car for each of our kids. His dedication and willingness to go the extra mile made the experience so much easier and more enjoyable. Most recently, my husband and I were on a road trip dropping our two kids off at college. While we were on the road, our daughter needed to have the car we had recently purchased from Michael's Toyota serviced. Once again, Brent went above and beyond for our family. He stepped in and took care of the maintenance bill for the car when he absolutely did not have to. We were blown away by his generosity and thoughtfulness. It wasn't really about the bill, it was about what it represented. Brent genuinely cares about his customers and the families he works with. After all these years, we know that when we call Brent, he will always do everything he can to help. That kind of trust and friendship is incredibly rare. We are so grateful for Brent, Bob and everyone at Michael's Toyota, not just for the many cars they have helped us purchase over the years, but for the friendship, honesty, and genuine care they have shown our family every step of the way. If you are looking for people you can truly trust, we cannot recommend Brent Wells and Bob Kostenbauder at Michael's Toyota highly enough.

My family has been going to this dealership to buy and service our cars since we moved to America…read morein 2015. We have always loved their fast, kind, and efficient service. When I took out my side mirror a few years ago, they were able to get it fixed within a week. Logan in the service department is our go-to, and he always takes really good care of any services or repairs to my car. He is super friendly and whenever I have questions or concerns about my car, he makes me feel heard and validated and answers them thoroughly. Their service team always goes above and beyond to make my car look and run like brand new. I just wish they would plug my dash cam back in when they're done so I'm not driving around with it not recording... Yesterday, when I needed advice on how to remove paint transfer from my car, I called the store first to see if I could get a recommendation over the phone. A sales department rep told me I could text the service department pictures, and they would be able to help me. When I texted the service department however, I was shocked at how abrasive and unhelpful the employee, Sophia, was. She even gave me the name and phone number of a different place to go. When I explained that I had never taken my car to anyone other than Toyota and that I was worried about a third party damaging my paint, she continued to tell me she couldn't offer me any help. So I ended up driving all the way to Toyota from where I live in Issaquah because y'all have literally never let me down, and I knew that if I went there, I would be able to find some help. The greeter outside was so kind. He actively listened to me before directing me to the parts department, telling me they could definitely help me. Everyone in the parts department was so nice and welcoming, and told me exactly what to do for my car and where to get what I needed. All I wanted was a recommendation that wouldn't damage my paint, and I was so grateful to get to talk to people who were so friendly and empowering. Scott even went above and beyond, going to double-check with the detailers to see if they had any advice on clay bars or anything to help me with the paint transfer. He even came out to look at my car with a microfibre cloth to see if he could help out. After being so frustrated at not getting help, I appreciated how he reassured me about how to get the paint transfer off and made sure that I was confident in my next steps.

We have now purchased three vehicles from them, and we couldn't be happier with their service and…read morethe quality of their cars! Anytime we've had an issue, they've taken care of it immediately and made sure everything was right. High-end vehicles can be a little more temperamental and sometimes require more attention than your average car, but what matters most is how a dealership stands behind what they sell. They have gone above and beyond for us every single time, and that's why we keep coming back. Great cars, great customer service, and people who truly stand behind their business. We will absolutely continue buying from them and highly recommend them!

Background info:…read more Recently sold my 2023 Hyundai IONIQ 6 (Ultimate Red) and after test driving Hyundai IONIQ 5 N, Genesis GV60 Performance, and the Kia EV6 GT I've decided to go with the Kia which was tough to find especially a used one with low miles. I've dealth with many dealers both local and remote (mostly remote) and by far this is one of my BEST (remote) experience. I've purchased used vehicles (sight unseen), it's always risky and definitely not for the faint of heart. The vehicle: It's a 2023 Kia EV6 GT (in Runaway Red), one owner, very low miles (under 9500), clean CarFax, no accidents, not branded, this is the one! 0 photos on the website other than it's coming soon. I wasn't going to let this one get away. Only oustanding thing is an open recall which I can take care of via a local Kia dealership. Sales process: Cody C. is the Sales Consultant I've worked with. I first reached out via the usual process (online form) but this was before xmas eve so I wasn't expecting any traction till after the holidays. Day after xmas I was on a mission, called him up and we were on a roll. After helping me get some photos and videos going along with a shipping quote, I was ready to see those numbers. Price: Since this is a used vehicle, I always use kbb to figure out what the vehicle is worth if I'm buying from a private party. Usually dealer pricing is a bit more but in this case, they've listed it very close to the range what I normally would pay if I went with private (if I could find one that is) The other items I normally look for is doc fee (only $200 in this case very low IMO as others usually much higher) title fee ($19) and.. that's it! Wait... wait.. wait.. What?!?!? nothing else? Are you kidding? What's the catch? I just can't believe there's no crazy dealer add-ons, it's unheard of! The only thing I need to take care of are the sales taxes (which I will pay when I register the vehicle in NV) Buying process: As mentioned earlier, I wasn't going to let this one get away, I put in a deposit (10%) luckily I was able to do this via my credit card. Seeing how I'm doing this remotely, other items needed were Driver's license, 2nd form of ID (utility bill), current insurance. Other than that, I just need to wire the dough (that's always the toughest part) Shipping: Now that everything is in order, it's time to get someone to pickup and transport the vehicle. Normally I usually find my own shipper (because it's cheaper) but then you have to deal with the logistics and coordination with the dealer. Once I got a more accurate shipping quote from Cody, turns out it was actually slightly cheaper (fully enclosed) so I had Cody set this up using part of my deposit money. My guess is the dealer gets a volume discount. The only catch was I did not have direct access to the shipper till he contacted me the day before drop off (which was OK) Delivery took a week (seems longer than usual) so if you want it faster, use your own shipper. Arrival: The day is finally here! After a week of waiting driver arrived right on time. I still can't believe it's in perfect condition, inside and out. Only thing I forgot to check was it only had one key. It's all good, not a big deal. The bonus was to find out it came with the exact dash cam I was planning to purchase. Final Thoughtss / Wrap UP: After driving the vehicle for over a week and had the local Kia dealer performed the recall, the vehicle always puts a smile on my face.. especially when I push that GT button. :) The title came in (via FedEx) about 1 business day after vehicle arrived. Everything is in perfect order, highly recommend Park Place (this is the ONLY dealer I've kept their plate on) while waiting for new plates. Thank you!!!

Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I had an exceptional experience working with Nicholas (Nick). He was straightforward, kind, and…read moregenuinely attentive to what I was looking for. There was never any pressure, and throughout the process, I felt that he was looking out for my best interests. I initially stopped by with no intention of purchasing a Mercedes, but in the end, I found an amazing car and had a great experience throughout the process. Having spoken with 50+ salespeople during my search, Nick was by far the easiest and most pleasant to work with. Mercedes-Benz of Bellevue is fortunate to have him. I would highly recommend Nick to anyone considering a Mercedes.

Overall great experience getting a new Benz. I've purchased cars from Volvo, Acura, Honda and VW,…read moreand the Mercedes-Benz Bellevue was probably the most pleasant and easiest experience. Our sales associate, Derek, was very knowledgeable and patient, followed up promptly on questions and never was overly aggressive. Even the finance department was very pleasant to deal with as some other dealers will give you a shakedown on getting added services. They have the largest inventory in the PNW and the showroom is modern and spacious. Highly recommended if in the market for a Benz.

I recently purchased an Audi Q5, and the experience was exceptional from start to finish. While the…read moresales team, Liviu and Mazz were great, Spencer, the sales manager, was absolutely fantastic to work with. He was completely honest, transparent, and provided zero-pressure guidance throughout the entire process. He did everything he could to accommodate my needs and alleviate any concerns I had, being upfront whenever something wasn't possible and helping me reach a decision comfortably without any sales tactics. As a longtime customer of Audi Bellevue, working with Spencer and the team has solidified my trust and cemented an even stronger connection with this dealership. Highly recommended!

Completely wasted my time. I came in ready with an appointment and check in hand they wasted my…read moretime and after all that came back and said sorry your car was just sold. Horrible customer service horrible experience. Josh is horrible

I had an exceptional experience purchasing my new Chevrolet from Chevrolet of Bellevue, and I can't…read moresay enough great things about my salesperson, Mike. From the moment I contacted him, he was professional, knowledgeable, honest, and incredibly patient. He answered every question I had, kept me updated throughout the entire process, and made buying a vehicle completely stress-free. What impressed me most was that Mike never pressured me into making a decision. Instead, he genuinely wanted to make sure I found the right vehicle at the right price. His communication was excellent, and he went above and beyond to make everything easy from start to finish. The entire team at Chevrolet of Bellevue made me feel valued as a customer, but Mike's outstanding customer service truly made this one of the best car-buying experiences I've ever had. I absolutely love my new Traverse and highly recommend both Chevrolet of Bellevue and Mike to anyone looking for an honest, enjoyable, and hassle-free car-buying experience. Thank you for everything!

Dan and Taylor at Chevy Bellevue helped us land a deal on a 2026 Chevy Colorado that ultimately…read morefelt very good to us. They matched a local dealer's best price on a WT (with towing package and bedliner), removed add-ons where they could, honored the Costco Executive rebate, and even worked to import a vehicle from Idaho at their cost to make the deal happen. There were a few bumps along the way--one dealer backed out of a trade, and the next option required extended negotiation--but they stayed engaged and kept working toward a solution. Like any dealership, there were moments of the usual back-and-forth ("we're losing money on this," etc.), so I'd definitely recommend coming in prepared and advocating for yourself. That said, we did our homework, and I'm confident we ended up with a genuinely strong price. Overall, they put in a lot of effort on our behalf. They were professional, patient, and respectful throughout the process, even while being firm negotiators. We felt included and informed every step of the way, and they took the time--both in person and over the phone--to help us get to a place we were comfortable with. As first-time new car buyers in our mid-thirties, we appreciated that and are grateful for the experience. Always a win to walk away knowing ya didn't get [totally] screwed! Thanks, Dan & Taylor.

Brought in my 2003 boxter S in for a 90,000k service. I knew it was going to be costly but since I…read moredrive this car a few times a week, I wanted everything done well and it was. They inspected everything and did quite a bit. Aside from the actual service I got new tires, new rear brakes, valve covers sealed, spark plugs, license plate tightened, repaired the rear trunk hinge, rear light bulb, and they even replaced the sticky radio knobs! Anastasia my service coordinator got me a beautiful Macan loaner while the work was being done which took 4 business days. She kept me in the loop and sent me a video made by the mechanic to show me what he needed to be fixed and what could wait until the next visit. I hate having to drop off cars so I asked them to do everything they suggested. My car was washed, vacuumed, wheels cleaned, even the tires were sprayed with a protectant. My car drives and looks perfect. When I saw it in the dealer lot I didn't even realize it was my car! It was a great experience. I will post a photo soon.

Great dealer. All employees are friendly. Service department…read moreis great at keeping you up to date and sending video updates. Dealer showroom is clean, and there are plenty of snacks and drinks for both kids and adults. You can browse indefinitely without anyone bothering you.

Purchasing of a new vehicle was a very pleasant and speedy experience from Ramon (Sales) and Ali…read more(Sales Mgr.)

Very Happy with both my vehicle purchase and the purchasing process. Was surprisingly quick…read morecompared to past buying experiences. Was great working with Jonathan Melendez, he was both helpful and knowledgeable

Exellent service! The sales person was very personable and we enjoyed the whole experienceread more

Five Stars -- Exceptional Experience with Greg Maikuri at Honda Auto Center of Bellevue!…read moreI recently purchased a vehicle from Honda Auto Center of Bellevue, and I cannot say enough good things about the sales department and my overall customer service experience. Actually, I was supposed to go meet with Kyla for looking at a used car but she wasn't available and I meet with Greg. From start to finish, I had the pleasure of working with Greg Maikuri. Buying a car can often feel overwhelming, but working with Greg felt like talking to a close friend or family member. He was incredibly patient, kind, and truly cared about making sure I had all the information I needed to make the right decision. Greg went above and beyond in helping me select the right vehicle and was a huge advocate during the price negotiation process. There was zero pressure--just genuine guidance, transparency, and top-tier support every step of the way. If you are looking for a smooth, stress-free, and enjoyable car-buying experience, go to Honda Auto Center of Bellevue and ask for Greg Maikuri. Thank you, Greg, and the Bellevue Honda team for taking such great care of me! Even my wife and kids felt the same when we went to pick up the car next day. Thank you!