PSA!!!!!! BEWARE…read more Inspect any vehicle thoroughly before purchasing. I have won my case against them. STAY AWAY! THIS IS A WARNING! Attached is a photo of the individual you will need to serve. I filed formal complaints with the Washington Better Business Bureau and 2 On Your Side and I won my case. I strongly urge everyone: do not do business with this dealership. Their Yelp reviews speak for themselves, my experience was unfortunately not unique. On April 6, 2021, I purchased a 2013 Mercedes E63 from Mudarri Motorsports. The dealership did not offer shipping services, so I flew to Washington to pick up the vehicle myself. Upon arrival, the car had not even been detailed as promised. During the test drive, a brake warning light came on, and I had to wait an additional hour and a half for the rear brakes to be repaired. When the car was finally released to me, it was delivered with only a quarter tank of gas -- another sign of poor professionalism. Shortly after beginning my drive home, the oil light illuminated. It became clear that no oil change had been performed prior to the sale, forcing me to pay $200 out of pocket immediately. After returning home, I took the vehicle to a trusted mechanic who found the front brakes were dangerously worn down to just 5%, and the wheel bearings were severely damaged -- making the vehicle unsafe to drive. Despite addressing the rear brakes before the sale, the dealership still knowingly sold me a car with serious, life-threatening safety issues. I drove 14 hours through mountainous terrain, risking my life due to their negligence. The vehicle also has multiple issues that will prevent it from passing a smog inspection -- making it impossible to register legally without costly repairs. This dealership is dishonest, reckless, and solely motivated by profit. They do not care about their customers' safety or well-being. It is absolutely critical that you do not trust this business. They will take your money and leave you with unsafe, unreliable vehicles. YOU HAVE BEEN WARNED!

our visit here ended being a classic bait and switch. the offices were the nice, clean, open and…read morebrightly lit. the lot where the cars were at was yikes. the cars were stacked in 18" apart, and you'd need to move up to 3 or 4 vehicles to get one car out for a test drive. the car we were looking at had damage that we knew about. most likely something I would be comfortable doing repairs on. the car was damage far beyond it's outward appearance and I'm unsure if they knew and were hiding it, didn't know about it or if this was an employee rig that was being used as a cheap car to get people on the lot. that car looked like a daily driven beater. the keys couldn't be found and the salesman kept trying to suggest other vehicles that they had. all of those other vehicles were above our price range. would I go back? probably not.

This is my second time buying through Heidi. She helped me trade in my 2018 Porsche Panamera (the…read morefirst vehicle she helped me acquire) and track down a fully loaded 2021 Audi RS5 for a hefty discount. Heidi is involved, patient, and really does everything she can to make sure you end up with the right car and right deal for you. I strongly encourage anyone who knows what they want for their next vehicle to use her services.

Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

when something serious happened to a vehicle purchased from this location with-in the first two…read moredays, and no one in any leadership position calls back to figure out a way to make it right......this company now gets a single star. Putting lives at risk and saying its normal wear and tear and ignoring concerning calls from the family is down right ridiculous. Lawsuit is gonna happen! Put my family and everyone on the road in danger

From the owner: Welcome to Eastlake Auto Brokers Let Eastlake Auto Brokers…read moreshow you how easy it is to buy a quality used car in Kirkland. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive. This is Paul Young feel free to text me and let me know when you can come in.. .( 206-999-9870) . Eastlake Auto Brokers Address: 13105 NE 124th St Kirkland, WA 98034 Website : Eastlakeautobrokers.com

My husband brought our 2025 Forester in for service today and was totally amazed! He said the…read moreservice department was incredibly professional and super organized and very friendly. Keep up the great work! We need more people like you in the world.!

IF YOU ARE TRADING IN A CAR, READ THIS. THIS DEALERSHIP *WILL TRY* TO TAKE ADVANTAGE OF YOU IF YOU…read moreDON'T UNDERSTAND WASHINGTON'S TAX LAW ON VEHICLE TRADE-IN'S. This dealership (more specifically the manager who cuts the deals) will try to cheat you out of money and WILL try to take advantage of people who don't understand Washington's tax credit law on vehicle trade-ins. Read about it here and empower yourself for negotiating: https://dor.wa.gov/education/industry-guides/auto-dealers/trade-ins. Basically, if you trade-in a car in the state of Washington and purchase a car from the same dealer at the same time, you only have to pay taxes on any amount you owe after the trade-in value is deducted. So, suppose you're buying a car for $25k, and the dealer accepts your trade-in worth $20k, you would only have to pay taxes on the $5k you still owe after the trade-in is subtracted, instead of paying taxes on the full $25k price of the car. So, in the above scenario: WITHOUT THE TAX CREDIT: - Pay taxes on the full $25k: you owe ~$2.5k in taxes, for a total of $27.5K. Subtracting your trade-in of $20k, you owe ~$7.5k WITH THE TAX CREDIT (IN WASHINGTON): - You only have to pay taxes on the $5k difference: you only owe ~$500 in taxes, for a total of $25.5k. Subtracting your trade-in of $20k, you owe ~$5.5k THAT IS A FULL $2,000 IN SAVINGS THANKS TO WASHINGTON'S TAX LAW. So here's where this dealership tries to be sneaky. They'll look at how much you would have paid in taxes without the credit, and then show you how you're getting credited $2k in the above scenario, and offer you $2k less for your trade-in. So now you'll be offered only $18k. But hey, you're getting $2k back in credit, so it still comes out to your asking price of $20k! Right? DO NOT FALL FOR IT! You are entitled to that tax credit PLUS the fair-market value of your car without taxes even being considered! Because let's do the math now: - $25k price minus the now lower $18k trade-in, you'll pay taxes on the $7k difference: you owe $700 in taxes. So, $25k + $700 - $18K, you will now owe $7.7k. They just negated the tax credit you would have received by offering you less for your car. What's even worse is you end up paying $200 more than you would have if the tax credit didn't exist in the first place. The salesperson helping me also implied that his manager does this all the time to people. Likely thinking I didn't know about the tax credit. And to customers who don't know any better, they think they're still getting the trade-in value of their car they wanted. Except for the fact that they should have actually gotten even more money from the tax credit if the dealership had actually bought their car at real fair-market value. NOT fair-market minus the tax credit. Please, do your research and get offers before buying and trading-in to this dealer. Carvana offered me way more for my car AND they actually apply the tax credit like normal if you buy from them at the same time. TL:DR Trading in a $20k car and want to buy a $25k car? Without Washington's Tax Credit: You owe $7.5k With Washington's Tax Credit: You owe $5.5k (YOU SAVED $2k) With this dealer's underhanded tactics: You owe $7.7k (YOU PAY $2.2k MORE THAN YOU SHOULD HAVE, AND $200 MORE THAN IF THE TAX CREDIT DIDN'T EXIST AT ALL)

I highly recommend Platinum Wholesale Auto. We were looking for and found a great car for our new…read moredrivers. Juan was really helpful and zero pressure. I will buy from them again.

I purchased a 2015 RAV4 from PWA a few months ago and while the buying experience was pleasant, and…read morethe owners friendly, we discovered the car they sold us was in terrible shape. The air filters looked like they had never been changed out, a large rats nest was behind the cabin filter. the oil needed changing, the rear brakes need replacing, the interior was filthy aside from what looked like a surface wipe-down and to top it all off, we discovered that it needs the transmission replaced to the tune of $8000! We assumed as a dealership and not just a private seller, they would look over their cars to ensure they are in sellable condition. I reached out to them with our concerns and they have not responded. Very disappointed.

Great place to get a new ride. Everyone was so friendly with great customer service. Also a plus…read morethey are dog friendly. Definitely recommend.

Our Genesis of Kirkland experience was nothing less than stellar and exceptional from first glance…read morethrough vehicle ownership! Anthony Macht, Tim Johnson, Josh Waller, and their entire staff are basically "Genesis A+ super heroes" who exceeded our expectations introducing us to a brand-new customer experience that was anything but ordinary! My wife and I do not typically enjoy going into car dealerships because of prior experiences with "extra nonsense" but Genesis of Kirkland is just different. Never in our entire lives has a car dealership actually made purchasing a vehicle more than just a transaction. Genesis made it a brand-new customer relationship! It was fantastic from the moment we arrived they made it their mission to provide exceptional customer service with a smile! They treated us as "honored guest" with tremendous respect, courtesy, and kindness providing the added benefit of "peace of mind" taking great customer service and care to another level. They were extremely professional, very hard-working, and still managed to provide us with the absolute best, most memorable, and fun vehicle buying experience we will never forget! They communicated clearly, handled all of our concerns with a great attitude, and were very knowledgeable about the purchasing process and overall business goals. They understand your time is valuable and provided several options to help make the overall process more efficient and convenient. I cannot imagine working with any other dealerships because Genesis of Kirkland is simply the BEST! - Troy T.

Patric was great to work with, professional and friendly. I found the car online, Patric did a walk…read morearound video for me, and I purchased it without driving it, did not see it in person, and shipped long-distance. It arrived in very good condition (except dirty, of course on an open carrier) and its great. Patric kept me appraised on the timelines, sent documents online, provided clear instructions. I highly recommend Definitive Motors. One last thought, after purchasing 2 used cars, I recommend having the selling dealer clay-bar the paint, if you don't want to do it yourself.

Do not buy a car from this dealership. They sell damaged cars without disclosing. They will even…read moreshow you the carfax report (minus the part where it discloses the damage, frame repair). They lied to my face when I asked what damage the car had and they said a fender bender and paint. I've only driven the car for 3,000 miles and it needs thousands in service. I traded in a super nice clean car in and I got completely ripped off by these ******* (Patric)!

I started looking for a replacement car and went right back to Enterprise Car Sales as I've bought…read morefrom them previously (at their Renton location). Got the opportunity to work with Chanelle Winn-Fronda, a pleasure! Chanelle is very patient and took all my musts/wants into consideration. We test drove 5 different vehicles and ultimately decided on the Mazda. Don't hesitate to stop by, as they are not like all those other car dealerships. Very stress-free and no pressure environment. Thanks Chanelle! Hope to work with you again in the future!

Amazing experience with Chanelle! She was so sweet and made the experience easy for me. The rest of…read morethe staff at the Shoreline location were very kind in assisting too. Thank you again!!

Set an appointment as is required to test drive any of their vehicles. I get there 10 minutes…read morebefore my 1pm appointment and check in. We're told we'll get a call when someone is available, so we go walk the lot. At 1:25 we go back in and are told there's still one person ahead of us but we'll be helped as soon as an associate is available. What's the point of having to schedule an appointment if they can't even assist you in that time slot? Not to mention how many staff were just sitting around doing nothing that could have assisted. Bought my vehicle elsewhere for less money

*BUYERS BEWARE* I bought this car on Thursday 01/15/2026. Around 4pm Friday 01/16/2026 the engine…read morecheck light turned on. Got it checked. The camshaft position sensor needs to be replaced. I was also today no one could fix it till the following week & they still would have to spend time to diagnose it. So I returned the vehicle. Today 01/18/2026, the vehicle is up for sale on their website? Very shady. If you decide to purchase this vehicle, make sure they fix the CPS & show you proof that they did. Rey was great though! He gets 5/5 stars. Definitely see him to help you out.

I got an excellent service at this location for my RAM 1500 diagnostics and RV break installation…read more I want to praise April for amazing customer service.

great experience. ask for Kevin and Janet! Customer service was top notch Felt at ease the whole…read moretime we were there, felt no pressure at any time. Would recommend to anyone.