They did not credit a payment i made in May 2026 and told me to make an additional payment and i would be refunded when their new computer system was finished. To date no refund. I over paid by 240. so i would not be charged with a late fee. I have been on the phone with customer service twice and they have not been able to resolve the problem. Think twice before borrowing from this company. read more

I paid off this company over a year ago. Then I get a statement for some miscellaneous charge. When I called, I was told that there was an annual fee....even though I hadn't and wasn't going to use the card again. Now, they have reported that there's an "over 30 day non-payment. I'll fight to get this removed! read more

Dignifi needs to properly vet their clients. I was over charged for motorcycle work and the bike shop owner waited for me to get approved above and beyond the amount that was reasonable. So a $4300 bill and a good portion I did not give prior approval. I think that business should be flagged and watched for unscrupulous behavior. read more

I initially got this credit card through the Mercedes Benz of Miami for repairs on my car I used it twice then all of a sudden Benz no longer accepts the card which was recommended by them and they're not advising why. No one accepts this card it's now useless if you go on their website it still had that Mercedes accepts which they don't. I can't wait to finish paying them off so I can close this account read more

Can't even get ahold of anybody to pay my payment been calling and calling and been on hold for over 40 mins this is ridiculous if you don't want the payment then i will just keep it and the website is not working again read more

DON'T DO IT!! DON'T BORROW FROM THIS COMPANY! DON'T IGNORE THE REVIEWS. I borrowed 2,500 DIGNIFI added 100.00 more for using the loan say WAIT WHAT!!? 100.00 extra for using the loan I applied for. Bringing the loan amount now to $2,600 I paid more each month then the minimum amount. Dignifi will add money everyday to your loan until it is fully paid off. I ended up paying this company $2,913.28 HORRIBLE ABSOLUTELY RIDICULOUS read more

I paid the account off in January 2024. Three months later, I received a statement stating that I have a balance of $59 for the annual fee. This is not a credit card, it's a loan, therefore once the balance is paid in full, you're done. Upon, speaking with the account supervisor Georgina, I was told the fee would be waived and my account closed upon request. I asked her will this negatively affect my credit, she stated they aren't credit specialist. I was never told by DigniFi, that once the balance was paid in full, I would incur an annual fee. I now understand why Audi no longer uses this company as an option for repairs. read more

I've been trying to make a payment for weeks. They don't answer their phones they don't reply to emails, but they'll send you a text message everyday asking for a payment. Also the account I set up doesn't let me log in and asking for a new password doesn't work because you'll never receive a email to fix it read more

I have a fraudulent account Dignifi on my credit report from them due to identity theft! I have not borrowed a dime with this company and I they make difficult to speak to someone on the phone. For those you have legitimately financed with them, I'm truly sorry. read more

They are misleading. Their portal will give you a Payoff Balance with a due date but if you pay on that date, the payoff amount is higher. They stated your contract has a different date than the one on the system. The portal said I had until the 9th but the contract states the 4th so now I owe the interest because I paid my loan in full on the 5th. When I advised the system said the 9th and I sent them a snippet, they responded by saying that's the due date with Interest not the actual Payoff Amount. WHAT????? read more

A fraudster opened a personal loan with them in my name (apparently they don't even require an ID for application according to the customer rep I spoke with). I have sent seven emails over the last three weeks and have yet to receive a response. In the meantime, they have attempted to collect payment from me! While I wouldn't call myself a customer, if this is any indication of how they treat people, I would avoid at all costs. read more

Oitside of my CREDIT being Good, no wonder it was easy to sign up. I sent them two payment in the same evenlope and on thepayment instructed them to apply all my money on my principal, they applied the $200 paymnet and told me they dont have the $400 payment. Never again i see why my dealership stop using this. Find and apply my payment and im almost done with them. read more

Scammers. I Fully paid off my account, they text me "forget something?" I owe over $100 because there's an annual fee if you don't "close" the account and of course they're not going to mention it to you. They also try to get your accounts balance up as high as possible. They call me saying we're here to collect a debt, mid sentence the line disconnects and they never call back. It's been 3 weeks since then and I've been on hold waiting for a supervisor for 30 minutes at 8pm on a Monday. read more

I got a loan to fix my truck and 4 month no interest, went down to 3 months and every time I make payments takes weeks before they take the money out of my account and they keep adding to the interest and payment gets bigger and longer They suck. Don't do it there are other options read more

This has to be the worst company and credit card that I've ever had to deal with. It seems like they're full of scams. What company doesn't have a supervisor to speak with ?? You have to wait 24 to 48 hours for someone with higher power to call you and get something resolved. I have difficulty making payments on line with the app.. I was told that it always has glitches by a customer service rep. Every month I try to pay my car on time, payment never goes through. I call back in a few days, they say they don't know why the app or payments aren't going through. I am being told ( twice already ) that I have to resubmit payment over the phone. I am told late fees won't charge me, yet the company wants me to pay two months in late fees. This is a very unprofessional company. Reps need customer service training a new way. If a customer calls with complaints of such a serious issue, things need to be notated. If there is a glitch in the system, it needs to he fixed. It's not a customer fault for the companies error. It's definitely not a good thing to have customers waiting 24 to 48 hours for ant type of issue to be resolved. I need these charges removed! I would never recommend this company. Bad business read more

I purchased a motorcycle from the crooks down At alligator Alley Harley Davidson in May 2023 and was unaware that I had signed/purchased for a Dignifi credit card at the same time when I signed for this motorcycle. I was buying a motorcycle, not maintenance, alligator alley Harley Davidson slid this paperwork at the signing stages without my knowledgeof this purchase. I had this motorcycle for 14 days before I returned this bike to Joe Barta with Financeing at alligator alley Harley Davidson after paying him $3000 to wash the deal, let alone $3000 I put for a down payment also. After returning to the dealership three times to find out that I also signed a no return policy. Shame on them along with dignify also. They must have a great investigation department. I have contacted dignify many times after being bombarded with phone calls from dignify and they would never listen to me, but just wanted a payment For services that were never rendered by Alligator Alley Harley and they should've returned this money to dignify. Instead, they pocketed the money and put the screws to me Without any services rendered. Just had to get that off my chest. The interest rises on a daily basis but to this day I have never received anything in writing to my address, only a mark on my credit. Between Alligator Alley Harley and dignify seem to be working together to screw over the consumer and just seems unfair to me. I learned a valuable lesson to never return to Alligator Alley Harley Davidson and I'm sure I'm not the only person this has happened to. I would've given them no stars, but was forced to give one star just to be able to put the review up. Zero star rating!!! GOOD DAY !!! read more

HOW AND WHY IS THIS SCAMMER GETTING 1.5-STAR RATING??? If there were a ZERO-STAR rating scale, that's what I would give them, a ZERO-STAR rating. I had my vehicle suspension done at a Subaru local dealership. The dealership introduced me to DigniFi - pay everything in full within the first 6 months of account opening. I did not really need this service/program but I was curious and thought I would give it a try. About 2 or 3 months in, I noticed there was an account opening fee. When I was at the dealership, the dealership did not advise me anything about the account opening fee. I first contacted DigniFi, DigniFi advised me to contact the dealership and have the dealership talk to DigniFi. I contacted the dealership. The dealership told me they themselves were not aware of the account opening fee. But the dealership did contact DigniFi and try to help me solve the issue, but nothing was resolved because the dealership told me that I would have contact DigniFi myself. So, DigniFi gave me a good runaround. I then called DigniFI again and this time I asked to speak with a supervisor. The supervisor I spoke with was Charles. He assured me if/when everything would be paid in full within the first 6 months of account opening, all fees would be removed/waived. I confirmed and reconfirmed with Charles several times before getting off the phone with Charles. The next day, I called in to double check. The supervisor I spoke with was the same Charles I spoke with the day before. Same thing again. Charles advised and assured me the same thing. I confirmed and reconfirmed with Charles several times before hanging up the phone with Charles. The 6th month came, I paid off everything per the original amount/balance when the account was opened. But the account opening fee remained in my account, it was not waived. I called in and asked to speak with a supervisor. The supervisor I spoke to was not Charles and claimed there was nothing documented down regarding the conversation I had with Charles - while I spoke with Charles on TWO different occasions and confirmed with Charles numerous times. HOW CONVENIENT!!! I was not advised about the account opening fee. The dealership was not even aware of the account opening fee. DigniFi said they understand the frustration but NOTHING could be done. DigniFi said they were only able to remove the account opening fee if/when the customers decided to close the account within the first 30 days of the account opening. NO ONE but DigniFi themselves knew about the the account opening fee. DigniFi is a SCAMMER!!! STAY WAY from DigniFi!!! and WARN OTHERS TO STAY AWAY as well!!1 read more

Terrible company. They mislead people to believe you are allow a deferment on your payment and after mul employees confirm that all you have to do is pay a $10 fee they called me back saying I was not allowed the deferment. Extremely unprofessional. I definitely will never recommend this company or use them ever again once I pay. read more

Horrible! No one answers the phone or reply to emails! Don't use it! I've been trying to contact them for months and nothing! Stay away from them if you don't want a headache! read more

This place I a tip off. Were paid off in full once from CU. All of sudden, stated that I owed 38$ then changed due to 8 cents being charged daily. I went through a hardship and their team would not assist. They want their money to the no matter what. be careful with this company . Ask questions before using them. Lots of miscommunication for sure. Thanks Hyndai. read more

They charge you 29% interest even though it's supposed to be interest free for first 6 months I forgot about this payment and it would just get deducted From the bill 1200$ turned into 1900$ when it was all said and done. And the never gave me interest free 6 months. Don't do it not worth it. Put it on a credit card. read more

the worst loan agency ive ever had to deal with. I pay my bill on time like im supposed to, but the billing department takes forever to process payments & late fees just keep getting tacked on. & good luck getting anyone to answer the phone. I don't recommend this service to anyone at all. please find an alternative. you will be stuck in debt to them forever. read more

they gave credit to someone under my name with out verification now am in debt. Is hard to understand how can they do that to honest people

I am not very happy with the service that they give , their payments department has their heads up their backsides and can't find something right in front of them. They have messed up several payments that I have sent to applying my payment to my husbands account or visa versa and then taking their sweet time to make it right, then they harrass you for another payment , even when the money order company showes it was cashed. I wish i could get a loan to pay them off but with my husband passing it is hard . read more

DigniFi DigniFi has horrible customer service they charge your account when you don't have money in it they play games they take an authorized charge out and then automatically charge another amount and then that was an authorized they don't even give you credit for the unauthorized charge so they charge me $134 in ACH fees and then when I try to call it in they said they can't take my bill Don't try to talk to them it's useless even if you said the serenity prayer it's useless even if you say Proverbs 34 and five it's useless they have no heart they have no cell no amnesty no understanding no mercy. Then when you call them up like they'll ask you for the last four for verification when you try to make a payment then they say that your Social Security number last for is wrong all the stuff they do is wrong they are they are racist people over there they don't like Black people they have institutionalized racism there they have a systemic problems in this organization. because it's not you can't call him within prescribed hours like you're a child and I am and then now they tell me I got a mail and a payment there's no justice with these people they just fabricate all this excuses they screw you over on your account they refused to cooperate they don't want to talk to you and they make it very very very difficult to work with I work with a lot of people I'm 65 years old I never in my life have I seen anybody been abused and mistreated like they do that to people at DigniFi there's no rhyme or reason it's just useless if an illegal immigrant immigrant can get amnesty for coming in the United States of America these people won't give amnesty to any immigrant at all they have no heart they have no soul read more

This is by far the worst company I ever dealt with. I make all my payments on time but every month they say I am 31 days past due. I ignored the email saying this thinking they made a mistake but it got reported the the credit burea. Two of my payments that I made didn't even get added to my account balance I had to send my bank statements in showing that I paid. Another payment is due and i have already received an email saying that I am 31 days past due which is a lie. I now have to call first thing in the morning to make sure this don't get reported to credit agency. Do yourself a favor and avoid this company by any mean. This company does not even deserve a one star but I had to pick a star. read more

All I can say is terrible company when it comes to a loan being interest free for 6 months. On my statements, I still showed interest charge of 2.00 on every statement and they then charged me over 581.00 dollars on my 6 month loan even though I paid it off. Scam of a company and the company is heartless. Wouldn't of used them if I new this company was in it only for the money and to rip you off with 33% interest. read more

Be more upfront about fees, payments, and the fact that there is no grace period on the due date. Also, they won't let you make more than 1 payment within a 13 day period because they call it "non-guaranteed funds". E.g. if I make a partial payment on a date that is less than 13 days prior to my actual due date, the system won't let you pay ON the due date because they're still "processing" the last payment, resulting in more late fees. Their goal seems to be to drive people into the ground and continue to tack on more fees until people can't catch up. And they won't let you actually use the card if you have any type of late fee incurred. They basically freeze your account, even when you have funds available. read more

Beware: I took out a loan to buy a motorcycle with 6 month zero financing. Their website was having repeated software issues while trying to pay my final balance. I informed them of this immediately as I work in software and understand these errors, yet I was still charged a returned payment fee, despite paying the entirety of the loan in just 60 days. They refused to waive the fee and close my account despite my explanation and proof. It seems Dignifi will find any way to make money off of you when they realize you're paying off the loan before they get the chance to charge interest.. choose a different company. read more

Horrible company, misleading at best. They' will tell you it's a interest free loan, when in fact it is not a interest free loan.

Worst loan service ever with very rude customer service with literally no sympathy what so ever. Very high interest and random fees tact on to your loan if you do the minimum payments, please stay away from them and their shady practice. read more

Their interest is insane, you end up paying almost double if you just make regular payments. Financial charge is just a rip off! I would not recommend because if something happens to you financially and you can only make minimum payments, you will be in debt for years. read more

If I could give this company a 0 star I would!!! Very Very bad experience with them From the start gave them an opportunity to make things right and they never did. We went a whole year paying for program for our customers that didn't have the funds to pay for repairs up front but enough is enough. Seen one representative in our shop in 2 years we had the service. I would not recommend them for your business use. They have scam written all over. read more

They told my mom she had 90 days to pay off her loan, but her statements kept showing interest being charged. She didn't even get a statement for February. I know since she's been living with me while looking for a house since they moved. I even did a chat with one of their agents, Jalice, and they stopped talking to me when I asked why she was getting charged interest in December and January statements when her 90 days wasn't up yet. They have poor communication skills and poor customer service skills. Very disappointed. I will never use this company, and I'll make sure no one else in my family does either. read more

Avoid this company at all costs. I was told this was a pretty standard loan which I used as down payment assistance when purchasing a new car. I was told my credit would not be dramatically affected unless I missed a payment. My first payment is not even due yet but I paid it early. Then I saw my credit score dropped 93 points and my credit usage went from 1% to 53%. Instead of having it as another normal loan they have it as a Credit Card that I apparently maxed out the second I used it toward the down payment. There is no transparency, just lies. Also was told there was no annual fee, but there is! read more

I just got my loan thru this company I made my first payment and called today to make a payment date change was told it will take 2/3 months to make change and yes if you late during that time period you will be charges late fees. also your time frame to pay is on Central time not zone you are in. Just another company who knows how to rip off customer. Hey Ricky R I have no idea why its coming up under your name sorry read more

This is a scam. They lock you in and make it so that you can't get out. Even when you ask them to close the account they refuse to.

Warning do not use this company! I had leather seats installed in my car and was offered their services interest free for six months, so I signed up. Big mistake! It wasn't long before I got several emails my payment was late . I panicked never having a late payment I called to find out their system was having problems. Than again I received an email notifying me of a late payment, I checked my bank records showing payment was posted on time as scheduled. I sent a copy of my bank statement along with a letter requesting the late payment removed. i was told it would take 3-5 days to removed any fees. I called the company repeatedly after the 3-5 days had passed getting no where closer to having this resolved. I asked to speak to a supervisor and was told a request would be put in and I would receive a call back in 24 to 48 hours, that never happened. Surprise! When I called again and did get to speak with a supervisor Jennifer she was of no help!! i scheduled my last payment early because I was told a different time line from when I opened the loan and I refuse to pay any late fees or interest. so once again I will have to watch my account and make sure the late fee is removed and I'm not charged another late fee for not paying for their mistake and not applying my payment in a timely manner. Save yourself the headaches and find a company you can trust. I will also call Katkins and let them know they need to rethink linking this company to theirs. read more

CFS will provide you a small loan to help pay for an expensive auto repair, and they offer a no-interest option if you pay the loan off within the specified time frame. Their online portal leaves much to be desired, however. It provides a bare minimum of information about your loan, and though it allows you to make payments, DO NOT TRUST the payment scheduler! Selecting a future date on which you want a payment to post may not work--and if it doesn't work, THAT PAYMENT HAPPENS IMMEDIATELY. CFS appears to be too small to have a staff that works the phones 24/7, so if you have a problem, you won't get through to them unless you're calling during normal business hours. Consumers need to be able to trust that companies who offer online portals for payment have made sure their systems are free of glitches. CFS needs to overhaul their web portal so that customers who find themselves needing their services don't receive a nasty surprise when trying to pay their bill. read more

Online portal leaves much to be desired, and then when you call to find out why application was denied, they are not helpful in the least. Online message is that I could not be identified, but all identifying information was given, so customer service could not explain what happened. Second person tried applying for the loan, and online portal said that the mobile # was not a mobile phone# -- as the the said mobile phone was being used to apply for the loan! Again, tried customer service, and they said there was nothing they could do since they are a paperless office. Very frustrating and waste of 2 hours of time. read more