As a business owner myself, I am very careful and rarely post any negative reviews online as I am aware of the damages they can cause to a business, but I couldn't help but share my bad experience and how extremely disappointed I am with the way Park Place LTD handled my recent experience and wasted my time and money.
I had been working with Drake and Ryan for nearly two weeks on a car I was very serious about purchasing. I scheduled a pre-purchase inspection (PPI) and even offered to put down a deposit early on, but I was told it wasn't necessary and never received any payment instructions.
Despite my clear commitment--including paying for a PPI, booking a $600+ flight to Boise, ID, and actively communicating throughout the process--I was strung along and ultimately shut out of the deal. Last night, after not receiving an answer from them for a simple delivery question I had, I noticed the car was listed as "sold" and was "suddenly" removed from their website and other platforms, which seemed kinda odd, but I gave them the benefit of the doubt as they seemed like a reputable place with many positive reviews.
This morning, when I called to finalize the purchase with Drake, he did not answer and then called me back, trying to talk me out of the deal, claiming the consigner wouldn't accept the down payment in the form we previously agreed upon. I immediately offered to change the payment method so we could proceed with the deal as planned, but I was brushed off by saying that he would "check and get back to me." After not hearing back from Drake, I called Ryan, who mentioned that I needed to put in a deposit to hold the car and fill out a credit application. I agreed and then immediately went and did exactly as I was told. I filled out an application and requested the wire info so I could send the deposit (this is the second time, yeah?). I called both Drake and Ryan (needless to say, I wasn't answered), and then, lo and behold, I received a text from Ryan saying the car had just sold. This happened AN HOUR after I talked to him and was instructed to fill out a credit application and send a deposit to hold the car. So you want to tell me that it really takes an hour to enter a dealership, see a 250k car, wire a deposit, and work out a trade on your vehicle? Come on.. Let's be real; they had already sold the car to another buyer prior, and they just kept me as a backup if this deal fell through. Instead of being upfront and honest about it, they made me waste my time and money while misleading me about the car's availability in the last two days.
This kind of behavior is exactly why I prefer to avoid dealing with dealerships, buy directly from enthusiasts and why dealerships get such a bad reputation. Any serious buyer who invested time and money into making this purchase happen should be treated with honesty and transparency. Instead, I was given the runaround, had calls ignored, and was left scrambling for answers. At the very least, I should have been informed that there was another buyer who was finalizing the deal so I could make an informed decision and act faster, which never happened despite my repeated requests from them to do so, so I wouldn't waste my time and money.
This experience has been frustrating, costly, and completely avoidable. I was left without a car, lost the money spent on the PPI, and had to forfeit my flight, all costing me over $1,600 plus the time wasted in a span of two weeks. I was genuinely excited and looking forward to working with Park Place LTD, but after this, I will never do business here again--and I'll be sure to warn my fellow enthusiasts and colleagues to do the same. read more