1. ISpa Lane

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Santa Monica, CA

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ISpa Lane

3.2 (45 reviews)
ModerateDay Spas
Closed • 10:00 am - 7:00 pm

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Red mark where I was clawed.
Mel R.

The woman working on my pedi clawed the top of my ankle with her nail and made me bleed. Also my manicure completely peeled off in 3 days making me think they use old polish. I got my nails done on Friday and this is what they look like on Monday.

Cut cuticles

Had a manicure done. The lady did a very messy job. Did not even cover my full nail with polish, it was lumpy, had air bubbles, uneven. I went back the next day to have them redone and the new lady did a very rushed job. She was very aggressive and ended up badly cutting three of my cuticles. My thumb was cut so badly it would not stop bleeding the entire time. She then kept spraying it with alcohol that burned badly and putting cuticle lotion all over it. Very bad service and they do not care about their customers.

Bianca I.

Good price and average work. I paid $45 for gel manicure and the lady was super sweet and careful but took her 2 hours to do a regular gel manicure, my cuticles didn't look good after she worked on them but the polish was nice. 2 nails broke after 3 hours of my manicure was done...

Manicurist cut my big toe w metal tool she was rough and careless. It bled a lot. After many years I won’t go back!

Today, March 9, 2021, the woman who I've used several times cut my big toe and laughed as it bled above the nail. Maybe she was embarrassed? She was SO rough with a metal tool pushing my cuticles back she cut my cuticles with the tool and it bled a lot! The attached photo my toe had stopped bleeding but it is still painful later in the evening. She also DID NOT SOAK my hands before the manicure and when I asked the "manager" who was in charge she answered, "we never did that!" I've been a customer there for many years and they always soak my hands and I have no idea why she is making up something? I've never had my nails done anywhere they didn't soaks my hands first!! It was also 57 degrees outside at 10 a.m. today and the "manager" insisted on keeping the door wide open and I was cold even w wool base layer and jacket! Finally, another lady was freezing so she shut the door. They did have customers outside and being 57 degrees I wanted to be warm! These are trying times, however, I now have a cut on my toe which I am monitoring to keep from infecting coupled with a very sloppy manicure hardly worth paying for as they only put a warm towel to prepare the manicure. We have many nail salons here in Santa Monica and I will begin my search and I suggest anyone who wants to be comfortable, not cut and have a professional manicure where your hands are soaked NOT go to ISPA on Montana. Sincerely, Lisa

This place is terrible! The lady who did my manicure cut my cuticle too deep and I was bleeding. Things like this happened and I got it but she never said sorry to me! She put some sorts of hydrogen peroxide on my finger and it was painful. Should she at least ask for my permission? She lift my hand at one point and one of my nails touched her cloth or something and it ruined the polish. Again, she didn't apologize and I asked her to redo that nail. She tried to correct it with the nail polish twice and I had to ask her again to redo it all over because it now looked worst. She didn't smile the entire time. Terrible service!!! The price was $39 and you know what?? I will be more than happy to pay more and get a better service up the street. Will not recommend this place at all!

Gel Mani - Color = You're A Budapest
Mallorie N.

Quick and efficient! Massage chairs are a +! In and out with gel Mani and Pedi under 45 minutes and they look BOMB!

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13 years ago

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13 years ago

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Photo of Carey H.
52
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8

11 years ago

Kathy is the best nail technician around. My nails grow super fast, last over two weeks and the cuticle area is perfect.

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Photo of Alicia G.
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11 years ago

Love this place. Extremely polite, attentive to details, great customer service. Highly recommended!

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12 years ago

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Review Highlights - ISpa Lane

“Kathy is the best nail technician around.”

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Burke Williams Day Spa

Burke Williams Day Spa

3.8(704 reviews)
1.0 mi
•$$$

I have only ever been to one Korean day spa before this, so this was a great first experience at a…read moreBurke Williams Day Spa. They have great amenities here - I loved the silent whirlpool, the "waterfall mist" stall, the sauna, and the steam room. I loved the eucalyptus spray in the steam room. It was so relaxing to use the aromatherapy towels and cold towels after the sauna, steam room and whirlpool. I also spent a good amount of time reading in the solarium. I had an amazing Swedish/Deep Tissue massage (50 mins) with Caroline! I am very tense so we didn't get much farther than my back, but what was amazing was Caroline would adjust my massage as she came across different lumps and bumps. She did amazing work! Also, I am obsessed with their chamomile vanilla and orange juice drink. It is so freaking good. So relaxing. I would definitely come back to this location!

I'm a Deluxe member at Burke Williams, and while I've visited the Woodland Hills location many…read moretimes over the years, this review is specifically about the Santa Monica location. I live on the Westside, so Santa Monica is my home spa and where I go at the end of every month. I usually spend four or five hours there, have a couple of services, relax in the quiet room, and give myself an afternoon to completely decompress. I genuinely love this spa. The facilities are beautiful, the atmosphere is relaxing, and the people who provide my services are consistently wonderful. That said, after coming here month after month, there are two things that drive me absolutely crazy. First: THE PHONES. There are signs throughout the locker room/spa area stating that cell phone use is not allowed, yet every single time I'm there, women are on their phones. This is a LOCKER ROOM. Women are changing, showering, getting dressed, and walking around completely naked. Nobody should have to wonder whether someone nearby has a phone with a camera pointed in their direction. Almost every visit, I end up going to the front desk and asking an employee to come back and remind grown adults to put their phones away. Burke Williams really needs to find a better way to enforce this policy because, at this point, the signs clearly aren't enough. This isn't simply about maintaining a peaceful spa environment it's about the privacy of every woman using that locker room. My second complaint isn't really about Burke Williams at all. It's about some of the guests: PLEASE TIP YOUR SERVICE PROVIDERS APPROPRIATELY. I am continually shocked by what I hear people leaving as tips. A $250 massage and a $15 or $20 tip? A $350 facial and a $20 tip? On my most recent visit, I watched someone check out after receiving more than $700 worth of services from two different providers and leave each of them a $20 tip. These massage therapists and estheticians are skilled professionals providing services at a high-end Southern California spa. They work hard and take wonderful care of their clients. If you can afford to spend hundreds of dollars on luxury spa services, please budget enough to appropriately tip the people providing them. I regularly see the same providers, appreciate them tremendously, and tip them accordingly usually $50-$60 per service. And yes, I am treated exceedingly well. There's a reason for that: I value the people who take care of me, and I make sure they know it. Despite these frustrations, I love Burke Williams Santa Monica. It remains one of my favorite places to relax and recharge, and I'll continue being a Deluxe member and coming every month. I just wish this location would get much more serious about enforcing its own no-phone policy. And to my fellow spa-goers: put your phone away, respect other women's privacy, and for goodness' sake, tip your service provider properly. Luxury services and bargain-basement tipping do not belong together

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Burke Williams Day Spa
Burke Williams Day Spa
Burke Williams Day Spa

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Organic To Green - Much love and respect to Fred Segal who exclusively launched us back in 2009!

Organic To Green

5.0(90 reviews)
1.9 mi
•$

What a fantastic private spa oasis! This place is truly a hidden gem. I booked the Bungalow…read moreExperience on Groupon which exceeded my expectations. The spa is private; the only people in the entire space are you + the amazing esthetician, Heather. The lobby space is beautiful, green, and inviting. They only use Organic to Green brand products which have very clean ingredients (a huge plus for sensitive skin)! Upon arrival, Heather explained the treatments and we started with body dry brushing + coco oil body treatment. Then, she gave me a scalp scrub + hair mask. This process was probably around 20-25 minutes. Then, I was given one hour total to enjoy the private lounge, infrared sauna (set to 133 degrees F) and steam shower. I spent 25 minutes in the sauna before taking a cold shower using their products, including a lovely body scrub. I also ate a few complementary snacks (mini KIND bars and fruit bars). After that, we concluded with their Signature Facial (~60 minutes) that included steam, aromatherapy, extractions, microdermabrasion, face mask, and much more. All throughout, Heather was very kind and answered all my skincare questions. Would absolutely recommend. I look forward to coming back! Not to mention, the price is really good if you buy the Groupon for the Bungalow Experience. For a total of $160 (Groupon was about $85 with the summer promotion, plus a $75 tip based on the full treatment price), I had 2.5 hours of pure relaxation. I started my day stressed out, and now I feel so much better. TLDR: amazing private spa experience using organic products at a reasonable price! Highly recommend!

A truly great experience!! Heather is very knowledgeable and gave great explanations for the…read moreproducts she was using. She also gave really helpful recommendations! I appreciated how thoughtful she was! The experience was overall very relaxing. Wish I could go every month! Also love the candle scent!

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Organic To Green - Steam Shower

Steam Shower

Organic To Green - Front Desk

Front Desk

Organic To Green - Welcome Buddha

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Welcome Buddha

Spa Soleil Massage - Rose petals on massage tables before couples massage

Spa Soleil Massage

4.6(643 reviews)
3.9 mi•Venice
•$$

I came with a group of girlfriends for my birthday and we had the best time ever!! Everyone kept…read morecomplimenting on how this spa was such a great choice to do after the beach. Before our massage/nail service, we were seated outdoors in the patio area and served complimentary fruit, tea, and champagne. The vibe outside was so cute and relaxing. It felt breezy and nice. The masseuses came out to put heated neck wraps on our shoulders and soak our feet in water with rose petals and rub our feet. We had fun chatting with them. The people working here are so friendly and fun! Our services were great as well, which included facials, swedish and thai massages, and a manicure. Love that there is an attached nail salon. We came in a large group of 8 but they were able to fit us all in the same appointment time. We paired up in rooms for the massages. After our service, they served us delicious coconut water and more snacks/drinks. The owner even surprised me with a little ice cream, and sang a birthday song, and gave us a bunch of spoons for us to share. They brought out a sweet sixteen sign for fun even though I'm definately way older haha. All of us had a lot of fun and laughs. Thank you so much for giving us the best time and making me feel special :) It exceeded my expectations and is memory I'll take away with me. Highly recommend for a girls day here!

I am really confused about this spa considering the great reviews and prices. The staff were…read moregenuinely kind and trying hard, but the whole experience felt like a neighborhood massage spot with luxury-spa ambitions. The amenities were cheap, the AC wasn't working, appointments ran late, and the operation felt held together by good intentions. Somehow a massage and facial became an almost four-hour adventure. The massage was fine. The facial was terrible. No one was rude--the place was just spectacularly unpolished. If you're looking for a basic neighborhood massage, you may be perfectly happy. If the website has you picturing a serene, elevated spa experience, lower that vision several floors. I went in for relaxation and left needing a glass of real wine and a legitimate spa day.

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Spa Soleil Massage - Baby happy

Baby happy

Spa Soleil Massage - Couples Swedish One Hour Massage

Couples Swedish One Hour Massage

Spa Soleil Massage - Relaxation room

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Relaxation room

ISpa Lane - spas - Updated November 2026

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