On the one hand, they were very welcoming and had time for me immediately. They answer their phone, which is nice. The staff seems lovely. On the other hand, the cuticles on two of my fingers bled. The color was great, but didn't go all the way on the sides of each nail. Plus, they only take cash, Venmo, and Zelle. (They have an ATM in there.) is the problem that I don't get gel? Are my cuticles somehow "too sensitive?" I wish I could like them, but I left sad. I paid $35 for a regular manicure. I gave her an $8 tip. I don't know why. I really wanted it to be a good experience. Sigh. read more

This place was good (not great) a year ago. My husband and I have been going for pedicures. They have been steadily going downhill. Cash only. Random pricing (same service costs different amount each time). We decided to give them one last chance today - they were understaffed but for both of us, a pedi lasted 15 minutes and in both cases, once they were finished they got up and went to other customers - we didn't even know they'd finished. Also, they constantly ask you if you want extra services (but they say it so casually you're not sure if it's an add on). If you say no, they pretty much ignore you. So, after today, they have lost two customers. read more

Called Nancy last minute for a mani and pedi . She is always doing an exceptional job! read more

Tracy's Nails - Mani by Nancy! She is always doing a great job, I highly recommend her. Just in time for Xmas! - Nail Salons Near Me - Santa Monica, California

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Ugly salon, rude employees, overpriced, and shady. Passed by this salon on Montana avenue and figured I would try it out but that was a mistake. They don't post their prices anywhere so you have to ask and while they were a bit higher than average I figured I would give the salon a try. While they were doing my pedicure it comes up they are cash only and point to an ATM that's in the middle of the salon. The expectation nowadays is that all places accept a cashless type of payment and if it's cash only the business needs to tell you from the start or have a sign that clearly states so. I felt that was sort of shady of them. Also, I would prefer to get cash from my bank a block away and not pay fees versus the ATM in their salon but wasn't given that opportunity to do so. All the polishes looked old and the tools they used didn't look great. I had a gel manicure which required removal as well and it took a very long time like an hour and a half. I didn't feel the girl was that skilled. The worst part of the experience is that they constantly hassle you to agree to add ons to pad the bill. They want to add massages, some sea salt treatment for your hands and feet, etc. The girl next to me had to firmly tell them no add ons. After I had paid them they then came back 20 mins later while my pedicure was drying to tell me they forgot to add $10. Luckily I had the $10 and didn't have to pay their ATM service fee again. Their prices are high considering the lackluster experience and so-so pedicure and manicure. The girls are also not friendly and are just looking for ways to make more money. I will not be returning. read more

DON'T GO HERE!!!!!!!!!!!!!!!!! The worst service. They paint nails like a toddler would. They are so unprofessional and I will NEVER be going back EVER again. I STRONGLY advise everyone to stay away from this disgusting nail place. The picture is of my nails after I asked them to take them off. R u joking?! read more

Tracy's Nails - When I asked them to take off the UGLY nails they gave me..... THANKS FOR NOTHING. - Nail Salons Near Me - Santa Monica, California

I was very happy after I tried this place a few weeks ago. I usually go to the nail salon every week because I do regular manicures. This salon is very affordable vs some of the other nail salons on Montana.. I highly recommend Tracy's nails. read more

The ladies have attitude and they definitely talk about you in their own language. It's just not cool.

This place has sadly gone downhill.. prices have gone up and the quality has plummeted. Besides the fact my toe is bleeding and the polish on my nails are completely uneven (my 4 year old could do a better job), I will not be returning. read more

If I could give zero stars I would. Made two appointments for 3:15 - they started on my daughter's nails at 3:45. Before they did I told them that we had to leave by 4:30 and it was okay if they couldn't get us both done but we would need to leave. They said no problem. Finally started my nails at 4:05 and promised they would do both at the same time. Never for the pedicure but they still charged me $65 plus $70 for my daughter. Nail polish was watered down as well. Horrible! read more

Very disappointed with this experience. Our regular nail salon closed and my daughter and I thought we'd give this place a try. What a mistake! There are no prices posted so we asked. They were more than what we usually pay but we agreed. However, they will nickel and dime you to death with add-ons. $5 or $10 for this or that and if you say no thank you, they continue to badger you. Very unpleasant. The woman that did my manicure was terrible. I asked here to just file my nails. She insisted on cutting them to even them out. She cut them way too short- painfully and uncomfortably short. They hurt. I also brought my own polish and she forcefully insisted on buffing them. Not what I wanted. After paying $230 with their addons for a basic mani/pedi and a gel mani/oedi, I left unhappy and felt taken advantage of- never going back- live and learn- avoid. read more

This is my second time here and from my experience with them I believe that they provide a great service. Mimi, Jan, and Mai are excellent and make me and my girlfriend who frequents this place feel appreciated. I'm very self conscious about my feet and these ladies go above and beyond in making my feet feel fresh and so clean. I don't know if they'll read this review but from the soaking, cuticle removing, buffing, exfoliating with the pumice stone (bet you didn't think I knew that) to the massage they definitely deserve recognition. As I sit here, I realize that I probably should do this more often. From running, playing basketball, and low maintenence my feet and hands deserve this and so do yours. Mai is excellent and this is a great enough for me. I feel relaxed and from my experiences the ladies have made me feel comfortable returning. read more

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there's a lot of rude reviews on here but i've been coming here since 2022 to see ann and i've never had a problem. she does my nails exactly how i want them and everyone is very kind and respectful. read more

Wow. It's been a while since I've reviewed a place. But I'm back! And coming in hot with this 1 star review. Let me start by saying because of the Covid situation I totally understand that things have been weird and I feel for all the local businesses. Therefore I'm happy Tracy's nails has reopened and is back in business. However, there were some issues. In the last few months I've been trying hard to only use my card not cash. Given the situation I feel it's a "safer" option. I only had credit cards with me yesterday and was happy my friend Kel came with me. If I couldn't Venmo... cause you know it's the future and venmo is pretty popular if you don't carry around cash or your debit card.... anyways. Kel was going to get money and pay for me. God bless! Thank you. The staff was very kind and attentive. However the issue was with the final product... the nails. Hmm. Not happy. First my nails feel like they've been filed down to the point of where I'm terrified of working with my hands because I think at any moment they will break.. scary and also kinda painful. Next, the color. It was definitely an old bottle of nail polish that had been sitting around. The color was stringy and didn't go on properly. Bubbles were forming and I've never had this happen with a gel manicure ever. I've attached pictures for reference. I know it's Halloween soon but the manicure looks like I've just dipped my hands in a pool of blood. My cuticles are all red and the color is bumpy and not smooth on my nails.. All in all. Not happy with the final product and for the price of my mani/pedi I would have expected more. Okay... I know I might be indecisive about my review. But after rereading one star would have been a little harsh. The ladies were very nice. Just the nail polish was old. read more

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Mimi is THE BEST! Her pedicures are the TLC our feet need after this pandemic and her manicures are lovely. Will definitely be back! read more

Tracy's Nails - Gel Manicure by Mimi - Nail Salons Near Me - Santa Monica, California

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AVOID THIS SHOP --- They quoted me a price for a pedicure $25, which I agreed but at the end of the treatment they added $10 for just removing my old nail polish (not gel - and most of my polish was already off ) ; note removing old nail polish is a standard for all shops I've been too. They had the balls to even ask for an added tip to the $35 after I disputed the charges. Most importantly, the end result of the pedicure was less than basic. My niece was also with me for a basic medi / pedi. And she was also overcharged. English is not their first language but they clearly understood the agreed price since the shop was empty and the 3 shop girls all said $25. Note: there is no price list for services posted in their shop which explained why I asked before the pedicure. read more

Small place, annoying to move around. Color options are terrible service also terrible

Beautiful shop and location, great package deals for mani pedi scrubs and pampering. Great quality, super sweet staff, Love love love Tina, Vanessa, and all the lovely women there. read more

I've been coming here for 3+ years and honestly it gets worst each time. I wouldn't even give them 1 star because that's even to much. Whoever did my pedicure rushed through the whole process did not do anything but cut and paint and when i called her out on it she said she had but why would i make something up like that? The color I had chosen did not match sample on both mani-pedi you can literally see through and i asked for another coat and they said it was to late!??!!! You can see through the nails this place shouldn't even be Open ever person in here is incompetent and rude read more

I don't give two stars lightly, but Tracy's Nails delivered one of the worst experiences in quality and customer service I've ever had at a nail salon. I got an OPI gel manicure on Saturday afternoon and by Sunday morning, several nails were already chipped. I hadn't done anything out of the ordinary, however, the technician had failed to paint the tips and sides which keeps the color from chipping. This all sounds silly, right? It's just a manicure. But I spent an hour of my day there. I work with my hands often so it's important for them to be polished and professional. I went back this morning and asked if she could kindly fix three of my nails, but she was so mean about it. She was roughly filing my fingernails down until they hurt. I asked for a refund and she refused. They only accept cash, so my credit card company couldn't help dispute it. Horrible customer service at Tracy's. My nails are in pain and I'll tell everyone to stay clear of this place. Cons: - Overwhelming smell of acetone - Cash Only with ATM fees - Feels sloppy and disorganized - Half of the overhead lights need to be replaced - Table was held up by tiny piece of wood - No parking - Horrible customer service Pros: - Located on Montana Avenue - Mimi is so sweet and does incredible Brazilian waxing - Decent $1/min. chair massages while you get your manicure done - Free WiFi read more

Tracy's Nails - Lots of overhead lights are out and the mirror is filthy. - Nail Salons Near Me - Santa Monica, California

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One star is being generous! I have been going to this place for a while hoping it would get better but after last time I am definitely not going back. The ladies that did my massage and pedicure were Rude. One was on the phone while massaging me and not only forgot to massage my right shoulder and bruised me, she also tricked me into paying $15 for 15 min when I specifically asked for 5 min massage. NOT COOL. The lady doing my pedi was just incompetent and there is a gap between my cuticle and the polish. They had the cheek to be unhappy when I only left $5 tip which was even too generous for the treatment received. AVOID read more

Save your time and hard earned money . Been few days ago and did my nails - not really good shape , the color was not uniform , they were thick and they were not looking even decent . Came back few days after to try fix it - because the therapist seems nice - and got them "fixed " today - which looks even worst than before . On top of that she charged me 15 $ after wasting 45 min more from my life and end up with not horrible nails , horror nails . On top of that she cat me with the file without even apologizing . Over my dead body I would ever recommend this place . read more

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Excellent pedicure. Tina was excellent! My toes are beautiful & my toes feel like floating because they feel so good. She was efficient, fast & meticulous & the price was fair! She asked about add ons but was kind about it. They only accept cash, but has an atm machine. Some Tips: Cash only ATM machine charges $2.99 Price for pedicure was reasonable $30.00 Street parking is available but you have to pay. read more

Have a great outdoor service for manicures and pedicures during Covid! They took us right away and were very kind. A very large color selection and prices are reasonable. read more

***Know before you go: 1. they ONLY accept cash. There is an ATM in the shop, but better to bring cash. 2. They will push massage add-ons, but it's not like 10 mins - its when you say stop. Did I intend to have a 30 min massage? No. Did I hate it? Also no. But now you know better than me! Other services are solid, would recommend. read more

As a New York native, I've been pretty disappointed by manicures here - particularly the lack of a table. Tracy's has a table and was such a good find! I felt like it was clean and it was a standard manicure that I am used to. My only "complaint" is that the polishes looked old and disordered. I brought my own base, top coat and color, and it lasted a full week. But I'd recommend bringing your own polish here. read more

Tracy's is the absolute BEST! They take so many great Covid-19 precautions, and before Covid was ever a thing, I always felt like I was treated with importance and care (and still do during Covid). LoAn and her team are truly the best, I've been coming here for six years. I've tried a few other places too - and I always end up driving back to Santa Monica for LoAn and everyone else. They make you feel like family, and remember everything you like, as well as any small convos you have. I really can't say enough positive things about Tracy's Nails. read more

UNSANITARY CONDITIONS. Ugly salon to have such exorbitant prices for below avg service. There are far better options, don't waste your time or money. read more

I never usually write bad reviews if I don't like the final product but feel they at least tried, but service here was rude, they only let you know they only take cash at the end (no signs anywhere), and they definitely overcharged me. The lady who did my nails was rushing and being rough, manicures should not hurt. Def not going back. read more

I have been going to Tracy's Nails for so many years that I've lost count. Mai does my nails and I absolutely adore her! She is professional, she always has a smile on her face, and she does an amazing job with my nails (usually gel manicures and a pedicure). Luanne waxes my eyebrows and they always look perfectly sculpted. I've had bad waxing experiences in the past, but I trust Luanne (and her other technicians) fully. I am a very particular person, and I can wholeheartedly recommend Tracy's Nails for all of your nail care and waxing needs. :) read more

Tracy's Nails - Nail polish - Nail Salons Near Me - Santa Monica, California

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Funny how the employees speak fluent English when it's time to pay your bill. But, when you have a complaint or concern, suddenly they don't speak a word. Very poor and non-existent customer service. With a nail salon on every block, they should treat their customers with more respect. read more

Stay or you may come away with a toenail fungus as I did. I should have said something about that pink square file that didn't look brand new and am not paying an awful price. They should be shut down. read more

I got the "dip" process for the first time. The manicure was good. However, the polish has chipped on 6 of 10 nails within 1 week! During the appointment I was told 3 separate times "gel" is better. I asked how long the The "dip" polish last and told at least 2 weeks. Based on being encouraged to do gel so many times during the appointment, instead of dip, I suspect the technician knew their dip product was inferior. Very disappointing! read more

Nails came out misshapen and with imperfections and 2 nails broke within a week. Been twice and both times they have cut my finger. Cost over $100 and service is mediocre. read more

UPDATE: So I usually come here on weekdays not weekends but today I needed a pedi so I hopped in. It was busy but they were able to take me fairly quickly (some people had to wait 40min or so and they told them 15 which wasn't honest.) Anyways. The woman who took care of me was older and was SO rough. Most painful pedicure I've had ever. she kept gouging my cuticles and it was awful. Then she messed up my big toe and had to re-do it and then reprimanded me saying the last gel pedicure I had was no good...when they were the ones who last gave me a gel pedicure! She kept shaking her head as if I had done something wrong and saying I used the wrong polish and should have used OPI...she was nice but not the best pedi I've gotten. I like this place usually but maybe don't come on weekends and if you do...choose your nail tech very very carefully !!!!! Idk why this place has bad reviews! They were quick, so friendly and gave a AMAZING gel pedi! They are one of the few places with massage chairs and they are so so wonderful! They also offer a massage while you're in the chair! The pedi was well priced and the leg massage was amazing too! Will be back: read more

I've been coming to the salon for quite some time now and my go to person is "Mimi ". She's the best in acrylics and more recently I requested a style for my upcoming appointment and she did amazing giving me the natural soft look in my nails . The salon is very friendly and inviting and clean . Style below (ombré ) and I loved it if your looking for a natural look try it out . read more

Tracy's Nails - Nail Salons Near Me - Santa Monica, California

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I had just recently moved to the area and had my nails done by Mimi! I called in for the same day appointment and they were able to take me in. Mimi's very friendly and her nail art is excellent. Will definitely be coming back! read more

Tracy's Nails - Nail Salons Near Me - Santa Monica, California

My one and only experience here was entirely disappointing. I came here for a dip powder manicure before a wedding and my nails were chipped and cracked within 1 hour of leaving the salon. Two days later, the polish is cracked and chipped on 6 of my nails, two of which are completely removed. my nails were not prepped properly because m 4 different manicurists did different parts of the process because they kept taking new walk-in clients that they would attend to simultaneously, despite the fact that I had an appointment. Dip is supposed to last 3-5 weeks. this salon clearly doesn't know how to do it. i wasted $60 and 2 hours of my life. after calling ahead to schedule time to get my nails fixed, I arrive and was told to come back in 30 min because the manicurist was busy. I left and will not be coming back. read more

My nails came out great but they are sneaky as shit and push services like no other. Charged me an extra $30 for a 10 minute massage than never ended!? and a nail buff on my hands. Also gave my friend a callus removal when she said "no." They straight up ignored her and did it anyway. Won't be returning. Plus it's cash only with a $4 atm charge. read more

The worst service I've ever received at a nail salon. I brought two friends with me and mistakenly went here without checking the reviews. The only reason I went here is because my eyebrow place is next door. HUGE mistake. I should've known when I asked if we could walk in on a Sunday afternoon, but whatever. Friend #1 - had acrylics on and wanted them off. She then wanted to get gel. They did not listen and instead of taking off the actual acrylic, she just filed it down and cut it really short (the literal opposite of what she asked for) then when the second lady stepped in she was completely rude about it. Friend #2 - got a pedicure and was met with so much attitude. Then when she asked if the nail tech to help put her slippers on so she wouldn't smudge the nail polish, (the nail tech) she threw a fit about it and said she "doesn't do that stuff". Welp, every nail salon has always offered to put slippers on to preserve their work, clearly they don't care here. Me - she forgot base coat, did an ok job but was rude to me when I politely declined the extra services. Then when I went to go tip her she huffed at me. WTF? She really didn't deserve that 20% tip and then to be so rude when I gave it to her? Insane! STAY AWAY!!! read more

I have been to this nail salon about 10+ times and I would say overall it is inconsistent. Half the time they do a great job, while the other half I'm leaving really annoyed by the quality of work. Some of the nail techs don't seem to know how to shape nails or even paint nails. I would suggest if you come here and get someone you like ...get there name and request/make an appt with them. To ensure you don't get a random nail tech who may not do a good job. read more