the website states that they deal with emergencies, but in reality that is not true. The new "manager" does not know how to resolve conflict, only create conflict, and she is extremely rude. This is the third "manager" in less than a year, but the worst yet. read more

I'm in my 30's with 4 kids and my teeth shifted, so I needed help. Dr. Sepi got me on Invisalign and it was great! She considered my entire facial structure and jawline and took every angle she could to get the best results. I just finished my treatment and couldn't be happier. The nicest staff ever as well! Dr. Sepi has a great personality and she hires great people. 10//10! I also have two of my kids who have had braces with Dr. Sepi and they also love seeing her and the team. read more

Dr Sepi and her fabulous staff provides professional and warm , fun and educational care for my kids. Long treatment of almost 3 years with some complications lead to an excellent results. Highly recommend! read more

My orthodontics journey was so much smoother because of Dr. Sepi and her staffs. My case was quite complex as I had underbite, shifted midline, hidden tooth on top of some root canal treated teeth. I was feeling skeptical because they changed doctor and Dr. Sepi doesn't advertise herself and her degrees like many other doctors do. However, I'm so glad I chose her for the following reasons: 1. Dr. Sepi never overpromise anything but she over delivers. My treatment was initially going to take 24 months but I saw wonderful results in the span of a couple of weeks (vary by person). In 10 months, I was already happy with the result. Never trust a doctor who promises short treatment with Invisalign without looking at your age and the complexity your teeth. 2. iSmile charged the lowest fee out of all the clinics I had consultation with. They also do TAD for you in the clinic which nowhere else could when I asked. 3. Dr. Sepi is easily reachable over the weekends and patiently explains what to do when something goes wrong. They're very accommodating and flexible as well if you ever want to take your braces off for important events, dental treatments, or simply want to switch to clear braces. 4. The staffs here are super nice and welcoming. I love the friendly vibe in the office and always feel happy to come to my appointments and not scared. If you're debating whether to get braces or not, it's really worth the sacrifice and investment in my opinion and will make you a more confident person. read more

Dr Sepi is the best. She is passionate about what she does and takes great care of her clients! My daughter just left her office and said "mom I love my orthodontist!" read more

Trask Orthodontics is an exceptional office. They're very professional, efficient and friendly. Siobhan definitely knows how to make you feel comfortable and makes the ortho process an ease. read more

My daughter has had a great experience with her Invisalign with iSmile and Dr. Sepi's care. The office staff are responsive and courteous, always calling back in a timely manner or answering the phone. Appointments are easy to make and change if needed. Overall it's been a smooth and pleasant process, even though she's lost her Invisalign and retainer on a few occasions. And importantly the outcome has been excellent - her teeth are straight! read more

Dr. Trask has been facilitating my Invisalign with great care. My appointments are fast, efficient and professional-I feel that I can ask anything about my treatment without judgement, and they always have toothpaste, floss and chewies (for the Invisalign trays) to spare. Thank you for your excellent continuing care, and your warm and friendly staff. Her new office is lovely and steps away from her old one. read more

Dr. Sepi manages to make going to the orthodontist fun. The staff are very friendly, appointments are easy and efficient, and everyone does a great job. They fixed my smile wonderfully read more

In my humble opinion, Dr. Trask is condescending, overall bad at her job, and violent. I kid you not when I couldn't breathe with a mold in my mouth and began to panic she forcibly held me down by the throat. And no, I wasn't an impatient child I was 17. Following this incident, Trask never spent more than 2 minutes with me even though I wanted to ask questions from time to time. One time told me I needed oral surgery and walked away like it was nothing. Made an assistant get her and she wouldn't explain what the procedure was or why I needed it. Eventually she admits to me its a cosmetic procedure, and I don't think I'm out of line to assume she would make a profit from. Her staff is also rude and not accommodating. I had to explain every time I made an appointment that it couldn't be during school because I was a Junior in high school and couldn't miss class and sure enough they would try to intimidate me into taking appointments during biology or pre calculus. I eventually moved to another practice which informed me I could have my braces off immediately. Trask had told me another 6 months past the date we'd expected so she'd get another pay day. So thank you for the wonderful experience, Dr. Trash. I'm grateful for the permanent dental anxiety and borderline PTSD. I hope you have your license revoked and yes, I did bite your finger on purpose. read more

Was very appreciative of the consultation being complimentary, and the front desk staff was lovely. I was greeted in a very friendly manner. That is the only reason I've rated as high as three stars. The primary orthodontist was, in my opinion, rude and inappropriate. It is a very vulnerable thing for some to receive orthodontic work. Instead of discussing the work that needed to be done using professional and technical language she instead insulted my smile saying she "didn't like it" and said I could benefit from "lip fillers" without me prompting the discussion. Glad I have a thicker skin but honestly worried for impressionable tweens coming in read more

Dr. Trask is an amazing orthodontist. I couldn't be happier from the results of my invisalign already! My teeth are already looking SO much better only after 5 months. She is humble, attentive, and truly loves what she does. Her staff are always nothing but sweet, and go out of their way to provide for you. I honestly couldn't recommend Dr. Trask enough. read more

Dr. Trask has helped almost my entire family. She did an incredible job on both my older sister and I's Invisalign, and years earlier had ordered x-rays which saved me from a painful wisdom teeth experience by referring me to an oral surgeon quickly. Both my younger brother and sister had their braces done by her. She did a great job and SAVED them from painful surgery for which I am very grateful. They both were born with severe underbites and with her expertise (and help with headgears, rubber bands and braces) were able to fix their issues. She even helped my Mom get the care she needed after a tooth fell out. She is very punctual and professional and her staff is amazing and sweet. I would recommend her to anyone. And almost forgot, they even have video games in the lobby and the office is awesome! read more

We have had nothing but wonderful experiences with Dr. Trask -- both of my daughters went through a full course of orthodontia, one with traditional braces and the other with Invisalign. We schedule appointments before school or after school without problem and love that the appointments are quick. My daughters (both teenagers) felt perfectly comfortable going there on their own. read more

Dr Trask helped me with Invisalign to correct a gap in my teeth. She was very pleasant and easy to talk to during the intake/assessment. I really wanted someone who would be engaging and a good listener, she is both. She always clearly explained the processes. They have the most modern technology that is least invasive. All of the techs and assistants are incredibly nice and caring. Everything was exactly as quoted and I finished the Invisalign series at exactly 2 years, which is what she estimated. The receptionists and administrative assistants are all very friendly and helpful too. Overall I had a fantastic experience with everyone there and would highly recommend anyone to utilize their services. read more

Both our children have had braces through Dr. Trask who was recommended by our dentist. At the beginning, Dr. Trask reviewed the treatment plan with us and explained our options. We confirmed with our insurance provider what would and would not be covered. We paid for the services on a very fair payment plan. We schedule regular appointments often after school. She has many patients so some of our follow up appointments have had to occur during school hours. Dr. Trasks's office communicated well with our dentist's office and on several occasions we coordinated visits for teeth cleaning and band replacement. We have been very satisfied with the quality of the work and the efficiency of her office. read more

Wish I had looked here first. No wonder they have a poor review. Staff and the dentist are ever so lovely to the adult and rude and punitive to my daughter. Her brackets kept falling off and each time their anger disgust elevated towards her. They do not allow parents to go back and on numerous occasions my daughter returned to me crying. She now wants her braces off not because of how they look or feel but because of how she is treated. Ultimately they quietly acknowledged they had evaluated her mouth wrong and the breaking brackets were here fault. This is my ultra responsible daughter. Then when she called in about one bracket breaking they went into a tirade that made her shaking mad. If they did not have all of our money we would leave pronto read more

Simply the best. Our family has had nothing but top notch service and results here. I do not understand where these other reviewers are coming from. I highly highly recommend. Very professional, honest and the staff really knows what they are doing. read more

Dr Trask has completed full orthodontia on both of my children with excellent 5 star results. As a general dentist, I frequently refer new patients to her. I would caution anyone looking to YELP for reviews on Dr. Trask. Yelp has chosen to only show the 3 negative reviews and none of the positive reviews. The positive reviews are 'hidden' in the page setup at the bottom of the page. These positive reviews are difficult to navigate to. I did not know how to find them until coached on this. It seems an unusual practice by YELP to hide positive reviews and is counter to what Yelp is trying to achieve, which is a balanced review of businesses. read more

I have had the children of two friends get their orthodontic work done at Trask Orthodontics and must say the work done was excellent. I have heard nothing but rave reviews from both children as well as their parents regarding both the high level of service and quality/care of the work done. I highly recommend Trask Orthodontics. read more

I don't know what the negative reviews about this place have been experiencing, but I've not seen any of that. From the first visit to her office in which Dr. Trask created a plan and created an estimate of time/cost, I've had nothing but positive things to say about the office. Prior to having the braces put on, I had to have oral surgery to remove some teeth so that my teeth could be properly aligned, and Dr. Trask referred me to a fantastic surgeon who was more than accommodating with difficult scheduling on my part. Working and studying at UW while I live outside of the city creates some difficulty in finding gaps in my schedule, and Dr. Trask's office has consistently worked hard to make sure that I can get in when I need to, and be on my way in time for the next things on my schedule. The entire staff is wonderful and seems to care about the patients beyond just what is going on in their mouth. Give them a visit. You will have missed out if you don't check them out. read more

Dr Trask has been of great help to me. I needed significant orthodontic work in preparation for an upcoming jaw surgery. Dr Trask and her staff have always been patient with me and answered my many questions in detail. Their office is the best, of any medical offices I have ever seen, when it comes to responding to communication. I have called numerous times and have always received a quick response. Dr Trask is a very skilled and accomplished orthodontist and I couldn't be happier with the care I have received. read more

Review by 11 yo patient: "When I come to Trask I never feel uncomfortable with them in my mouth and it's definitely more inviting then other orthodontist places but also I love the free hot chocolate at the end of each appointment." read more

I don't understand why so many of the good reviews are hidden. My recommendation would be to read Google Reviews for more accurate experiences. Dr. Trask and her staff have been incredible! I am an adult with Invisalign for the first time and they have been nothing but patient and supportive. Can't wait to finally have a straight smile! read more

Great staff! Dr. Trask is very friendly and professional. I Never have to wait. People have already made comments about my teeth and how much straighter they are, I am pleased with my results. I love this place! read more

I had a very positive experience with Trask Orthodontics and highly recommend them. My treatment went VERY well. Dr. Trask was very friendly and professional at the same time. The staff was always helpful and friendly too. They have a really nice office with a kid-friendly waiting area. You can tell that Dr. Trask really cares about her patients and their families. read more

This is one to really stay away from. With my first son, when he got his braces off after five years of treatment, his teeth were chipped and ridges had formed in his teeth. The real disaster came with our younger son. The doctors staff screwed up the paper work and never got it to the insurance company. Two years later this came to light. Their excuse was that it was our responsibility to do so. However, they did submit the paperwork for our first son. Furthermore, how could we submit the paper work ourselves if the office never provided it. That said, it cost us $1500 in lost insurance benefits. We tried to have Dr. Trask at least share some of this loss but she would not take any responsibility for it at all. We kept paying off our responsibility for services until we reached a balance equal to the amount that was in dispute. Rather than compromise, Dr. Trask fired us. She wouldn't even come to the phone to discuss the matter when we called. We took our son to another Orthodontist who informed us that he needed jaw surgery to correct his bite and that the Orthodontics he received up until now could not have corrected it. Trask never mentioned surgery and it is unclear to us as to how she expected to successfully complete treatment. She had recommended that we have teeth extracted at the beginning of treatment and this may have directly contributed to the problem of our sons bite. So now we are out the money we paid her for incompetent services and are facing another $2000 with another orthodontist to correct the problems plus possibly 5-10,000 for an oral surgeon. Our experiences have been continuous lack of basic customer service and professional standards. Not to mention possible incompetence on her part. One of the service providers at the orthodontist we sought a second opinion from told us that she also hadn't had very good experiences with Dr. Trask and that her friends daughter who saw her and completed treatment had very poor results. read more

Terrible communication. Billed for services that were not discussed beforehand. Does not respond to phone calls or letters. Buyer Beware.

The treatment my kids received has been fine. I can't identify any issues regarding that. This review is for her availability. The office is only open Tuesday, Wednesday and Thursday which makes it very difficult to schedule timely appointments and next to impossible to schedule appointments after school hours. If you don't schedule your next appointment when you leave your previous one expect to wait up to a month (sometimes more) for an appointment from the time you call. If you need an appointment in August leading up to school, prepare to wait a long time. So many patients are trying to get in before the school year starts and yet the office doesn't make any revisions to its schedule to accommodate them. Had I known this before my kids started treatments, I would have gone elsewhere. read more

Dr. Trask took advantage of my family for years by insisting on more orthodontic work than was necessary, and the (literally) painfully slow process lined her pockets while draining ours. While her assistants were kind and professional, Dr. Trask herself has the poorest bedside manner of any medical professional I have ever had the misfortune to meet, and I have seen her be openly rude to children while in the office. My experience with Dr. Trask cost over $10,000, and the result has been only marginally straighter teeth with a permanently misshapen jaw due to her placement of a band on one side of my mouth while I was still growing that caused my bones to grow out of place. If you are looking for an orthodontist, try Leone & Vaughan-- not only are they kinder than Dr. Trask, everyone is incredibly professional and they are working to undo the damage caused by my years with Trask. read more

I had my braces done by Dr. Trask when I was in middle school and they turned out great. The office is extremely professional, I was always seen on time and Dr. Trask was very responsive to all of our questions and concerns. Overall a great experience! read more

The experiences described above are very different than the one I have had with Dr. Trask. I have two children who have been under her care. They were both born with severe underbites, I was told this was a congenital condition. I was offered pre treatment for my son, who was nine at the time. It was a fairly new at the time, the hopes were that using braces and headgear for 2 years, he could move the bones of his upper jaw forward. The treatment was successful beyond what we hoped for - my son is now sixteen and has a perfect bite. He won "Best Smile" in eighth grade in Eckstein! How ironic is that? My daughter is another story. She had treatment at age 7 but had a more severe underbite and very crooked teeth. THe thing that made her most difficult to treat is that she had (has) a "lively" personality and refused to cooperate with me and Dr. Trask - she didn't want to wear her retainer ever, brush her teeth or go to appointments. The latter I take responsiblity for, I canceled a lot of appointments. However, Dr. Trask was always very nice, but firm. She tried to stress to my daughter how important her cooperation was. My daughter is now coming along nicely. She went back under her care when she was more mature, about a year and a half ago, and while she is still a very challenging case (her dentist just shakes his head) she has made a lot of progress and will be able to avoid a surgical remedy. I know she feels much better about her appearance. If she follows the treatment plan we hope to be done in a year. That meant wearing rubber bands again on her birthday and though she was very upset (I didn't understand) she still wanted to do it because she knows she wants the results. When my kids were referred to Dr. Trask, I was told she was one of the best. I have worked with other orthodontists with my older kids, and in my experience, she is at the top of the list. read more

I was treated by Dr Trask with great results! I have been very happy to recommend her office to many other people since then, with very positive feedback from them all. Her staff are fun, efficient, and professional. Kids and adult patients will find her office welcoming. She is careful and attentive to your concerns and is one of the first offices in the area to use the latest scanning technology so you don't have to have the old fashioned impressions taken anymore. That is such a plus for anyone beginning their treatment now. I remember being offered several treatment options and felt that she explained my choices very clearly so that I could make a decision that was best for me. I was prompted to write this review after I had recently recommended Dr Trask to a coworker and was told that Yelp had only one star reviews for her office. I found this really hard to imagine and when I checked on it today I noticed that out of a total of ten reviews, seven five star reviews had been filtered out. You can view the five star reviews by clicking on the link at the end of the page containing the three reviews that I know do not reflect my or many other patient's experiences. Dr Trask must have treated thousands of patients and has done so much good work for them and for the communities she is part of, it seems outrageous that a few oddball reviews are allowed to sum up Trask Orthodontics on Yelp. I strongly recommend Dr Trask if you are looking for an experienced, meticulous orthodontist who is consistantly pleasant and thorough. I would urge her other happy patients out there with their beautiful smiles to share their good experiences too. read more

I have been a patient of Dr Trask's office and certainly had a vastly different experience from some of the other individuals that have posted on the site. I found her to be very knowledgeable and caring. She made sure all the options were explained before we started treatment and made it clear that I needed to do my part to get the fabulous result that we ended up getting. I highly recommend her and her staff read more

I really don't recognize the Dr. Trask in the negative reviews I see here (other than the difficulty scheduling, though it's not all that bad). I have found Dr. Trask very professional, knowledgeable, personable, and willing to answer all my questions. My kids have never complained about their treatment from Trask or her staff. With both my kids, Trask discussed with me the necessity of waiting until they stopped growing, even showing us on the X-rays what she was talking about -- again, I don't recognize the Trask who supposedly ignores such things. They've handled our insurance just fine (even though it's complicated because we have both primary and secondary dental insurance). I'm giving 4 stars instead of 5 because she is a bit on the expensive side and because I just got charged $75 for missing an appointment (reasonable because I had to cancel about 20 minutes before the appt., but still annoying, considering how much we've spent there). I would recommend her without hesitation, but of course whenever someone suggests extensive work, surgery, etc., you should always ask a lot of questions and get a second opinion if you're still questioning things. read more