I needed to have one of my bags fix and he was the best one that was the closest to me. He's 15…read moreminutes away but it was whatever to me. When I walked in the door, he told me he can do it, but the leather isn't going to be the same. I told him I didn't mind because it was to reattach the strap to the back of the back of the bag. I knew no one would notice besides me. He told me that it'll be ready between 12pm to 6 pm. I paid him and walked out. I came back between the time he said, and the bag was fantastic. The fix cost about $35, which I didn't think was that bad. He told me that one of the other links to the handles was going to go, but that it didn't need to be done yet. I will definitely go back here again.

Soo glad Sal's Shoe Repair on Main Street, Bay Shore is still in business. Not easy to find a shoe…read morerepair who does excellent work on the spot. Although the price of new lifts was $20. CASH ONLY. I was happy to give a reputable business my business.

I can not speak highly enough of Michael or the work he does!!!! I brought my favorite pair of…read moreGucci boots in due to the zipper on the back popping open. I had initially brought them to Gucci and had them sent out and upon them returning them to me, they were still broken. Gucci told me they couldn't be repaired and they could give me store credit. I love these boots and wanted them repaired. I brought them into Michael and he suggested replacing the entire zipper. I was obviously a little nervous but I am SOOOO happy I had Michael do the repair. He replaced the entire zipper and was able to put the original Gucci tab onto the new zipper. You literally can not tell there were any repairs or changes made to the boots. Plus he even polished them!! I will definitely be bringing all my high-end shoes and boots to him!!!!

The store is small but the personal attention given to the customer by Micheal is big !…read more He always has my shoes ready when I need them and the prices are reasonable. Micheal is a true shoe cobbler !

The owner is a craftsman and he knows his art. He has fixed shoes, boots, bags and coats for me. He…read moreis a treasure. He's not warm and fuzzy but he's professional and polite. He is worth what he charges. His prices are high but reasonable for the quality of service.

TAKE YOUR BUSINESS ELSEWHERE After the last snowstorm my…read morefavorite winter boots were pretty beat up, so I brought them to a local shoe repair shop. The man behind the counter was friendly at first and told me he could re-glue the soles and patch two damaged areas. The boots aren't leather -- they're durable snow-boot material -- but I was told they could be repaired. The cost was $80, which felt high, but Nike no longer makes these ACG boots so I agreed. I was given a Saturday or Monday pickup date and chose Saturday. Unexpectedly I had to work, so I sent a friend to pick them up. When she got there, the boots looked terrible -- sloppy black glue everywhere and no real patchwork done. She went back inside to ask if they needed more time, and the employee was rude and nasty to her. A few days later I returned myself. The same man immediately began yelling, saying the boots were old and that was the best he could do. When I reminded him he promised patching, cleaning, and re-gluing, he cut me off and kept shouting. I pointed out the soles were still dirty and the repair was poorly done -- he slammed my boots on the counter and told me to leave. I came back later hoping to calmly resolve it. I asked for either a proper repair or a refund. He laughed in my face and said, "I don't refund money." He did take the boots to the back and attempted to fix them again, but the quality was still far below what was promised. He eventually apologized for his behavior, but the work remained subpar. Poor craftsmanship, worse customer service, and completely unprofessional behavior. Save your money and go somewhere else

Don't give this guy money upfront if you give him money upfront that means he can't do the job and…read morehe just wants to take your money fair warning !!I hate doing things like this. I hate being a Karen...I usually don't, but this time I have to, so I came here. I had three pairs of sneakers. The guy said he could do the job. I asked, "Are you sure?" He said he'd be able to take the yellow out and that he has a special machine and all this nonsense. Then he made me pay him upfront. I said, "Sure, no problem." I dropped off the shoes there on Wednesday. I went back on Saturday to pick them up, and they looked exactly the same. Before I even got to say anything, he started complaining about how he couldn't do this and couldn't do that. I said, "Okay, understandable. Do I get half of my money back?" He said, "No, you don't get anything back." One of the sneakers also he said he can glue the back part then he said he might have an issue. I said right let me get these sneakers back then he's like no no I got it. If you can't do it properly after I say, let me take the sneakers back. Don't tell me you can do it and then not even do it. It was like A quick pay upfront money grab for him !!! So why would you tell me you were able to do the job if you couldn't do it? Why would you make me pay upfront? One of the sneakers has yellow inside the bubble. He told me he didn't have to go inside the sneaker to get rid of it, that he has a special machine. Complete nonsense. Then you want to pocket the money I paid in advance and not give me anything back--not even five dollars, not even a penny. I'm pissed!!! It feels like he asked me for money upfront, cause he know he couldn't do the job. I'm not coming here ever again ever.!!!! PS he didn't even clean them ! Plus, he's expensive like WTF $70 for what?!!! you didn't do anything. If you did the job correctly, I wouldn't complain about the price, but you did NOTHING !!!

Love the work of this craftsman. Very fair pricing. He does my soles, taps, heals, whole and half…read moresole. I can't say enough about this old school craftsman. So old school that if you lose your ticket, he charges you a buck!

This was my first visit to their store. It's a family owned business and you can tell they've been…read moredoing it for generations. I had a leather pouch where the stitching came loose in one of the tool pockets causing things to fall to the floor. They told me the repairs had to be stitched by hand which I knew would cost more than using the machine but I just picked my item up and so far the repair looks good. They actually charged me slightly less than they initially thought which was nice. I will repost on the quality of repair in terms of how long the new stitching will last but on appearance alone it seems like a solid repair. They are very laid back when it comes to the formality of writing physical receipts or sales orders very old school and personal. I will go back if my boots need work.

Not great at all. I dropped off a pair of $200 Onitsuka Tigers because the front of the rubber was…read morestarting to separate from the leather. Just needed to be glued. Simple. He told me a week because he was busy, fine. I came back a week later and he simply said "Ready tomorrow." Fine. I came back today and they were technically repaired, but there was some visible glue on the leather, the joint that was glued looked a little dirty and it didn't look great. When questioned, he said "machine." Maybe he uses a machine for this repair. I told him I didn't think it looked good and he didn't seem very interested. As I was leaving he made a remark about not wanting to pay. I told him I didn't want my money back. I wanted the service he was supposed to give. Im not a shoe repairman. He quoted a price and should do the job right. His store reeks of cigarette smoke and he's not very nice. Do better

This guy cannot fix or clean any leather shoe or bag !! I took in a couple prs of shoes to fix and…read morecouple of bags to clean each and every time no can do ! What the hell is he still doing in business ? The shoemakers from back in the day could work miracles , this guy cannot even attach shoelaces . Also a nasty rude disposition.his attitude and lack of knowledge is less to be desired . I had him punch new holes into purse straps and showed him how many and distance between holes that was even a chore as he got annoyed because it was more than one even though you pay for each hole punched in ! Never again , I will drive to a reputable shoemaker if there are any left or as the new world goes , just throw away and buy new like everyone has that kind of money ! Good luck if u decide to visit

Very polite worker, I went for a heel replacement and it was not nearly as expensive as other shoe…read morerepairs in the area, and it was done very nicely

Excellent service, honest, and fast. This is my go to cobbler. Give it a shot. I've been using them…read morefor now two years and I'm very happy with the work.

Left deck shoes to be stretched. Got them back stained with shoe polish. He didn't fix it.read more

Great shoe repair! Has made my shoes, boots look new. Also makes more holes in your belts. Accepts…read moreonly cash. Worth every penny

I was hesitant to use this shop since I saw no reviews but decided since it was local to give them…read morea try .... I brought 2 pair of shoes in one pair of boots that looked terrible but they are a favorite so I figured I have nothing to lose, they re soled them and made them look brand new I'm so happy, I haven't tried them on yet but they look fantastic the other pair was Kate Spade heels that the bottom fell off and they repaired also returning them to me looking beautiful ! I will return again when I need shoe repairs !

Excellent craftsmanship and reasonable pricing! Three pairs of shoe boots all came back looking…read morebetter than ever...The owner is very pleasant and accommodating! My shoes came back in a reasonable amount of time from drop off to pick up...Highly recommend their services!

What a rip off! My mother brought her shoes over to be polished and they charged her $70 and the…read moreshoes came out looking worse than when they went in. I went the other day to see about having zipper put on a bag. I figured maybe $5-10, it's just a zipper. $40!!!!!! Are you out of your mind? "Well, we had to sew this and that" no you absolutely didn't. Nothing regarding snapping a zipper onto the tracks requires sewing. The bag wasn't ripped, the tracks weren't torn from the bag. It's bad enough you're scamming people with these prices but you're doing terrible work at these rates too. And you should contact people with a quote before hand. Doing it and then quoting is just stealing because now they have to pay up to get their property bag. Thankfully my bag was cheap and I didn't care about it. I bought a brand new (better as it turns out) bag for $8 plus a whole package of zippers for $1.25 and a package of zipper pulls for $0.75. I will not only never use this place again, my parents refuse to them, my sister already said she'd never use, and I'll be sure to let others know not to bother. I'm all for supporting local businesses but not when you're stealing hand over fist like this.

This is an excellent, old-school shoe repair shop, where quality is paramount. I brought in several…read morepairs of leather dress-shoes that were in great need of mending, and Louis fully repaired and shined them to perfection. I highly recommend Sandy's Shoe Repair.

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays