Soo glad Sal's Shoe Repair on Main Street, Bay Shore is still in business. Not easy to find a shoe…read morerepair who does excellent work on the spot. Although the price of new lifts was $20. CASH ONLY. I was happy to give a reputable business my business.

I came here on the recommendation of my local town's FB group. My pup, bless her chewy heart,…read moredecided to gnaw right on through my Mickey Loungefly bag, ugh. I brought it to Sal who literally fixed it right on the spot. And he only charged $10 - now that is a fair deal! He was also very friendly and personable and finished the repair super quick. I would absolutely recommend Sal's repairs, and so appreciate him taking care of my request then and there - I was fully expecting to have to drop it off. Whew! Thanks, Sal! And lesson learned - all my bags will stay upstairs. away from puppy teeth from now on.

The store is small but the personal attention given to the customer by Micheal is big !…read more He always has my shoes ready when I need them and the prices are reasonable. Micheal is a true shoe cobbler !

Great great shop. Old school. He cares. He's quality and he doesn't just do any job just to change…read moreup he's told me no when it wasn't worth. Could have shut up, done it, and charged me. Absolutely ho here

The owner is a craftsman and he knows his art. He has fixed shoes, boots, bags and coats for me. He…read moreis a treasure. He's not warm and fuzzy but he's professional and polite. He is worth what he charges. His prices are high but reasonable for the quality of service.

TAKE YOUR BUSINESS ELSEWHERE After the last snowstorm my…read morefavorite winter boots were pretty beat up, so I brought them to a local shoe repair shop. The man behind the counter was friendly at first and told me he could re-glue the soles and patch two damaged areas. The boots aren't leather -- they're durable snow-boot material -- but I was told they could be repaired. The cost was $80, which felt high, but Nike no longer makes these ACG boots so I agreed. I was given a Saturday or Monday pickup date and chose Saturday. Unexpectedly I had to work, so I sent a friend to pick them up. When she got there, the boots looked terrible -- sloppy black glue everywhere and no real patchwork done. She went back inside to ask if they needed more time, and the employee was rude and nasty to her. A few days later I returned myself. The same man immediately began yelling, saying the boots were old and that was the best he could do. When I reminded him he promised patching, cleaning, and re-gluing, he cut me off and kept shouting. I pointed out the soles were still dirty and the repair was poorly done -- he slammed my boots on the counter and told me to leave. I came back later hoping to calmly resolve it. I asked for either a proper repair or a refund. He laughed in my face and said, "I don't refund money." He did take the boots to the back and attempted to fix them again, but the quality was still far below what was promised. He eventually apologized for his behavior, but the work remained subpar. Poor craftsmanship, worse customer service, and completely unprofessional behavior. Save your money and go somewhere else

Don't give this guy money upfront if you give him money upfront that means he can't do the job and…read morehe just wants to take your money fair warning !!I hate doing things like this. I hate being a Karen...I usually don't, but this time I have to, so I came here. I had three pairs of sneakers. The guy said he could do the job. I asked, "Are you sure?" He said he'd be able to take the yellow out and that he has a special machine and all this nonsense. Then he made me pay him upfront. I said, "Sure, no problem." I dropped off the shoes there on Wednesday. I went back on Saturday to pick them up, and they looked exactly the same. Before I even got to say anything, he started complaining about how he couldn't do this and couldn't do that. I said, "Okay, understandable. Do I get half of my money back?" He said, "No, you don't get anything back." One of the sneakers also he said he can glue the back part then he said he might have an issue. I said right let me get these sneakers back then he's like no no I got it. If you can't do it properly after I say, let me take the sneakers back. Don't tell me you can do it and then not even do it. It was like A quick pay upfront money grab for him !!! So why would you tell me you were able to do the job if you couldn't do it? Why would you make me pay upfront? One of the sneakers has yellow inside the bubble. He told me he didn't have to go inside the sneaker to get rid of it, that he has a special machine. Complete nonsense. Then you want to pocket the money I paid in advance and not give me anything back--not even five dollars, not even a penny. I'm pissed!!! It feels like he asked me for money upfront, cause he know he couldn't do the job. I'm not coming here ever again ever.!!!! PS he didn't even clean them ! Plus, he's expensive like WTF $70 for what?!!! you didn't do anything. If you did the job correctly, I wouldn't complain about the price, but you did NOTHING !!!

Love the work of this craftsman. Very fair pricing. He does my soles, taps, heals, whole and half…read moresole. I can't say enough about this old school craftsman. So old school that if you lose your ticket, he charges you a buck!

Not great at all. I dropped off a pair of $200 Onitsuka Tigers because the front of the rubber was…read morestarting to separate from the leather. Just needed to be glued. Simple. He told me a week because he was busy, fine. I came back a week later and he simply said "Ready tomorrow." Fine. I came back today and they were technically repaired, but there was some visible glue on the leather, the joint that was glued looked a little dirty and it didn't look great. When questioned, he said "machine." Maybe he uses a machine for this repair. I told him I didn't think it looked good and he didn't seem very interested. As I was leaving he made a remark about not wanting to pay. I told him I didn't want my money back. I wanted the service he was supposed to give. Im not a shoe repairman. He quoted a price and should do the job right. His store reeks of cigarette smoke and he's not very nice. Do better

had some Carol Christian Poell U-Sole prosthetics fixed here thank you! Very welcoming & as well as…read morea good job done. These shoes will always crack this model is known for that and they're quite expensive so it's a lot of trust to leave

Ray's does it again!…read more Another fine job re-soling my boots. This time I asked for a harder Vibram rubber that would last longer on the streets than the original soft hiking sole (and ones which I also specified in their first replacement.) Well... They came back built as tough as can be! And the craftsmanship is top-notch, put together with great attention as not to damage these old favorites. Just to note... The Vibram's aren't exactly like the original Timberlands. They, the originals, had a more refined look having a thinner sole. But for a replacement? I truly believe it's the best you can get. In addition, I like to take the shine off the shoe polished rubber, and I like to get back the look of showing the leather layer in its profile. So achieving that took a little extra work on my part to lightly sand them to taste!

I found this cobbler through the great reviews. I was paying double the cost to a shoe repair in…read morePatchogue and he didn't do nearly as good of a job on my items. I've brought shoes for repair, old coach bags for cleaning, and a backpack for zipper repair. He warned me about the coach bags, because they were pretty dirty, that he would do the best he could. Everything came out great. Can't go wrong here!

Lenny is an exceptional cobbler. He restored a pair of my favorite walnut Allen Edmonds shoes after…read moreI accidentally stained them with black polish--something other cobblers, including AE themselves, said couldn't be fixed. He also repaired winter salt damage on my wife's shoes with equally impressive results. His craftsmanship is outstanding, and his prices are very reasonable.

Was not helpful in trying to help me with my problem. Also very costly the estimate for repair .read more

Great shoe repair! Has made my shoes, boots look new. Also makes more holes in your belts. Accepts…read moreonly cash. Worth every penny

I was hesitant to use this shop since I saw no reviews but decided since it was local to give them…read morea try .... I brought 2 pair of shoes in one pair of boots that looked terrible but they are a favorite so I figured I have nothing to lose, they re soled them and made them look brand new I'm so happy, I haven't tried them on yet but they look fantastic the other pair was Kate Spade heels that the bottom fell off and they repaired also returning them to me looking beautiful ! I will return again when I need shoe repairs !

What a rip off! My mother brought her shoes over to be polished and they charged her $70 and the…read moreshoes came out looking worse than when they went in. I went the other day to see about having zipper put on a bag. I figured maybe $5-10, it's just a zipper. $40!!!!!! Are you out of your mind? "Well, we had to sew this and that" no you absolutely didn't. Nothing regarding snapping a zipper onto the tracks requires sewing. The bag wasn't ripped, the tracks weren't torn from the bag. It's bad enough you're scamming people with these prices but you're doing terrible work at these rates too. And you should contact people with a quote before hand. Doing it and then quoting is just stealing because now they have to pay up to get their property bag. Thankfully my bag was cheap and I didn't care about it. I bought a brand new (better as it turns out) bag for $8 plus a whole package of zippers for $1.25 and a package of zipper pulls for $0.75. I will not only never use this place again, my parents refuse to them, my sister already said she'd never use, and I'll be sure to let others know not to bother. I'm all for supporting local businesses but not when you're stealing hand over fist like this.

Excellent craftsmanship and reasonable pricing! Three pairs of shoe boots all came back looking…read morebetter than ever...The owner is very pleasant and accommodating! My shoes came back in a reasonable amount of time from drop off to pick up...Highly recommend their services!

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays