Excellent craftsmanship and reasonable pricing! Three pairs of shoe boots all came back looking…read morebetter than ever...The owner is very pleasant and accommodating! My shoes came back in a reasonable amount of time from drop off to pick up...Highly recommend their services!

What a rip off! My mother brought her shoes over to be polished and they charged her $70 and the…read moreshoes came out looking worse than when they went in. I went the other day to see about having zipper put on a bag. I figured maybe $5-10, it's just a zipper. $40!!!!!! Are you out of your mind? "Well, we had to sew this and that" no you absolutely didn't. Nothing regarding snapping a zipper onto the tracks requires sewing. The bag wasn't ripped, the tracks weren't torn from the bag. It's bad enough you're scamming people with these prices but you're doing terrible work at these rates too. And you should contact people with a quote before hand. Doing it and then quoting is just stealing because now they have to pay up to get their property bag. Thankfully my bag was cheap and I didn't care about it. I bought a brand new (better as it turns out) bag for $8 plus a whole package of zippers for $1.25 and a package of zipper pulls for $0.75. I will not only never use this place again, my parents refuse to them, my sister already said she'd never use, and I'll be sure to let others know not to bother. I'm all for supporting local businesses but not when you're stealing hand over fist like this.

He has great service and is a very nice man. He takes the time to explain what he will do,…read morehowever, he does not like to be questioned on what he does. He knows his work and wants you to trust him. If you take the time, you will see he is not rude or dismissive, and he will produce excellent work

Owner was very rude and dismissive. I was trying to get a zipper fixed on an expensive jacket I…read moreadore, and he suggested something that would look horrible. When I suggested a different potential fix he told me 'too expensive' like it's up to him how much I'm willing to spend. I ended up leaving because I wasn't confident he would produce something that wouldn't ruin my jacket permanently.

Don't give this guy money upfront if you give him money upfront that means he can't do the job and…read morehe just wants to take your money fair warning !!I hate doing things like this. I hate being a Karen...I usually don't, but this time I have to, so I came here. I had three pairs of sneakers. The guy said he could do the job. I asked, "Are you sure?" He said he'd be able to take the yellow out and that he has a special machine and all this nonsense. Then he made me pay him upfront. I said, "Sure, no problem." I dropped off the shoes there on Wednesday. I went back on Saturday to pick them up, and they looked exactly the same. Before I even got to say anything, he started complaining about how he couldn't do this and couldn't do that. I said, "Okay, understandable. Do I get half of my money back?" He said, "No, you don't get anything back." One of the sneakers also he said he can glue the back part then he said he might have an issue. I said right let me get these sneakers back then he's like no no I got it. If you can't do it properly after I say, let me take the sneakers back. Don't tell me you can do it and then not even do it. It was like A quick pay upfront money grab for him !!! So why would you tell me you were able to do the job if you couldn't do it? Why would you make me pay upfront? One of the sneakers has yellow inside the bubble. He told me he didn't have to go inside the sneaker to get rid of it, that he has a special machine. Complete nonsense. Then you want to pocket the money I paid in advance and not give me anything back--not even five dollars, not even a penny. I'm pissed!!! It feels like he asked me for money upfront, cause he know he couldn't do the job. I'm not coming here ever again ever.!!!! PS he didn't even clean them ! Plus, he's expensive like WTF $70 for what?!!! you didn't do anything. If you did the job correctly, I wouldn't complain about the price, but you did NOTHING !!!

Love the work of this craftsman. Very fair pricing. He does my soles, taps, heals, whole and half…read moresole. I can't say enough about this old school craftsman. So old school that if you lose your ticket, he charges you a buck!

Had an awesome experience with Alex! He was honest, and extremely helpful. He went above and beyond…read moreto help me today, you can tell he genuinely cares about what he does and his customers. Definitely recommend !!

Mario is old school hard working, honest and skilled, offering realistic solutions to any job and…read moredelivering on time . A joy to have him revive every pair of the shoes/boots I love including those I inherited from my mother. Mario is one of the last remaining skilled shoemakers...good ones are hard to find nowadays.

Had minor repairs done to two pairs of western boots. The craftmanship was top-notch and was…read moreexactly what I requested, all done at a very reasonable price. Brought in a third pair recently for evaluation and was told that no work was necessary at this time. Greatly appreciated the expertise and honesty. Highly recommend this business for any and all shoe and leather repair needs.

Great quality every time. The charge is expensive though…read more They are closed Wednesday Thursday & Sunday.

Great place to bring our clothing. Tailoring is excellent. Overall great place and the price is…read moreright!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Brought my shoe in for a minor repair. The gentleman who greeted me was impatient and odd. He was…read moredismissive when I tried to explain what I wanted done and was even odder when I picked up my shoe in a couple of days, just staring at me with a creepy smile. Truly, not even sure if he did anything to relieve the pain I was having with my shoe. Will probably visit another place. Certainly won't be returning here.

Paul is a wonderful, professional, responsive and caring guy that just wants to do a good job and…read moredo it well. I found him thanks to Yelp, and noticed he was local to my home and quickly reached out regarding my unfavorable damage to my vintage LV wallet. This 2004 coin purse wallet combo has seen better days, and when my wallet was rejected for repairs from the original source, I didn't want to give up on it. Paul asked me to send pictures of the damages so he could quote me properly due to the amount of work involved. We agreed on a price and even the amount I had to leave for deposit wasn't an issue. He wanted to make sure that I would trust his judgement and value his work. Paul said to give him a week and he delivered it to me in 5 days time! Be sure to always ask him what the store hours are, as he unfortunately is experiencing flood damages to his work space. How he was still able to fix this wallet for me in such dire conditions, I'll never know. He's chatty and friendly, and could use more foot traffic as this kind of work is clearly dying in the industry. He seamless repaired my coin purse compartment that kept leaking coins all over my bag, as well as the bills compartment that was fatigued. The work is perfect; beat that 5th ave! If you have a beloved leather good or wallet like me, be sure to reach out to Paul. I know that I will have this wallet for many more years to come!

Elegant Shoe Repair has become my go-to repair shop for shoes, bags, zippers, etc. They always do…read moreexcellent work in a timely matter at a great price. Very professional and affordable. They help me save and be able to keep wearing all of my favorite shoes and boots including my comfiest summer sandals. You know the ones you wished you bought 2 pairs of because you can walk around in them all day with no issues. It's always a pleasure to come here because the work is of the highest quality and you get value for your money. Do not hesitate to bring your items to Elegant Shoe Repair. You will not regret it.