Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Kari is very knowledgeable and personable. Highly recommended. He came out to replace a pump on our…read morespa. Fast service and explained everything we need to keep up on the spa maintenance.

Once again, Kari from Spa Works Repair provided outstanding service for my Meridian One hot tub…read morerepair on May 5, 2026. The lower control and main circuit board had failed, and Kari was incredibly responsive throughout the entire process. He communicated promptly before the parts arrived, kept me informed along the way, and quickly scheduled the repair once parts were available. Kari also worked directly with the distributor onsite to ensure the replacement circuit board was properly installed, configured, and functioning exactly as it should. His expertise and attention to detail gave me complete confidence that the repair was done right. This is just one of many occasions where Kari has delivered exceptional customer service and high-quality workmanship. He is knowledgeable, reliable, and genuinely committed to taking care of his customers. I highly recommend Spa Works Repair to anyone looking for honest, professional, and dependable hot tub service.

5 Star Service! Gary was responsive, professional and charged a fair price for my spa repair. I use…read moremy spa every night! I was only down for less than a week with a bad pump. I would highly recommend Gary for your spa repairs and service!

Gary was amazing. He was straight forward about being booked out a couple of weeks, and even gave…read moreme some pointers to try before hand.... Just incase he could help save me some money. Gary was able to get our spa all cleaned out, and explained how to use it properly. In the time since his services I've had questions, which he has been able to answer, and I plan to use him for our future spa cleanings/services. Thanks Gary, Kyle DeGennaro

We purchased a spa from Paradise Valley Spas this year. Everyone we have worked with from Paradise…read morehas been so kind and helpful. We love our hot tub, got the perfect size for our family and it works perfectly. Adriana C. got our delivery and everything scheduled so quickly. Dan our sales person was super helpful, always got back to us, answered all of our questions. Justin came out and gave us a demo, so thorough, didn't even mind that we got him wet during the jet demonstration. Explained everything so clearly. thank you all.

Hands down, the Best Service you can get! What a great bunch of people to gather, to help tou…read morechoose and maintain your spa. First of all, Dan DeBow was the Best in helping us understand what we needed and if it was really what we wanted. He was always there for our questions to be answered. We really appreciate him. Secondly, we had our spa serviced by Service Manager, Justin Hawbaker. Now this guy knows what he's doing and doesn't mess around. He is super friendly and gets straight to the point to what you want to know about your spa when it is ready to be used. He will even tell you things and tips that you should know and didn't even have a question for. Super informative! We are so lucky to have purchased this spa from this store in Concord. They have made us feel comfortable and at ease!

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the…read moreexperience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we're a part of the Premier Family now. We have confidence in knowing should any issues arise in the future we can reach out and they'll have someone out to assist us. We want to give a huge shoutout to our designer Nick F. who went above and beyond making sure we were taken care of every step of the way. This was a scary decision for us investment wise and with the reassurance from Nick we knew we'd be making the right decision long term. Another huge shoutout to the construction supervisor, Bryan L. who responded to any of our questions promptly, checked on progress daily and if there were any issues he made sure they were resolved timely. A shoutout to all of the construction crews throughout the entire process, building a pool is no easy task and they got it done even through the 100 degree days. A shoutout to Jason for getting the equipment and electrical programmed and showing us how to work everything. A shoutout to Alexis, the content creator who captured progress for us along the way. And a shoutout to the owner, Taylor who truly got to know us and what our family was looking for and made sure it all came together nicely. We attended the April event and took our whole family, they had food and drinks and activities for the kids while we spent time picking out material. The material selection room has endless options and it was great bring able to bring those options outside to see how they would look in the sun. We also made a few visits to the showroom and took our moms to show them the materials we selected as well as the design Nick made for us. Thank you again for everything, Premier!

very good company, tech Ben has been great and able to provide both warranty services and basic…read moreservices

We used PPP Services to do a major repair and troubleshoot on a Pentair 1250 boiler, including the…read moreresolution of several errors and mistakes from previous providers. They are very competent and experienced, service the full range of heaters through commercial systems, and are very dedicated to fixing the most gnarly problems under tight demands, and have spare parts in stock. I would recommend and hire them again!

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

I spoke with the GM Paul about my spa issue. He gave me detailed information on how to care for my…read moreunit and the maintenance required for clearing up my water. I purchased the chemicals he suggested and got to it. Once I drained/refilled my unit I followed his instructions and now we have sparkling crystal clear water.. His guidance got me through this issue that I had been dealing with for 3 months. I recommend California Spa Service to anyone looking to improve the quality of their Hot Tub/Spa. Thank you Paul

Cal Spa is THE BEST! Always on time, super flexible on service times, and really great people!read more

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

Skim n' Dip has been servicing the pool since 2022 and his tech comes weekly. Their work is great!read more

Skim N' Dip are fantastic! We've been using them for almost 4 years now. Reliable, consistent…read moreservice; very responsive to our needs and questions. I would recommend Nic and his crew at Skim N' Dip to any pool owners in their service area. (FYI: My profile popped up as San Leandro for some reason. I have no idea if Skim N' Dip covers San Leandro. I am in Concord.)