I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

Kari is the best in the business. Honest and affordable. Someone you can totally trust. He has…read moredone many repairs on our older spa. Can not recommend highly enough!

Our Jacuzzi wouldn't heat up past 95%. I thought we needed a new heating element…read more Cari came out and determined that the "lock" was engaged for the temp. Problem solved! Paid Cari a fair price for pointing out this feature that you can figure out from going through the control panel. It's in the operating manual, but not clear that it could be the solution to specific problems.

5 Star Service! Gary was responsive, professional and charged a fair price for my spa repair. I use…read moremy spa every night! I was only down for less than a week with a bad pump. I would highly recommend Gary for your spa repairs and service!

Gary was amazing. He was straight forward about being booked out a couple of weeks, and even gave…read moreme some pointers to try before hand.... Just incase he could help save me some money. Gary was able to get our spa all cleaned out, and explained how to use it properly. In the time since his services I've had questions, which he has been able to answer, and I plan to use him for our future spa cleanings/services. Thanks Gary, Kyle DeGennaro

We purchased a spa from Paradise Valley Spas this year. Everyone we have worked with from Paradise…read morehas been so kind and helpful. We love our hot tub, got the perfect size for our family and it works perfectly. Adriana C. got our delivery and everything scheduled so quickly. Dan our sales person was super helpful, always got back to us, answered all of our questions. Justin came out and gave us a demo, so thorough, didn't even mind that we got him wet during the jet demonstration. Explained everything so clearly. thank you all.

Hands down, the Best Service you can get! What a great bunch of people to gather, to help tou…read morechoose and maintain your spa. First of all, Dan DeBow was the Best in helping us understand what we needed and if it was really what we wanted. He was always there for our questions to be answered. We really appreciate him. Secondly, we had our spa serviced by Service Manager, Justin Hawbaker. Now this guy knows what he's doing and doesn't mess around. He is super friendly and gets straight to the point to what you want to know about your spa when it is ready to be used. He will even tell you things and tips that you should know and didn't even have a question for. Super informative! We are so lucky to have purchased this spa from this store in Concord. They have made us feel comfortable and at ease!

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

We are so happy we went with Premier Pools for our backyard. Jordon was our designer, and right…read morefrom the start of our journey, he was easy to communicate with, friendly, and was really willing to work together to find the perfect design. The entire process was timely and well communicated with us with full transparency across the whole process. We really love how it turned out and would highly recommended them to anyone looking to build or repair a pool.

Picture Perfect Pools does an excellent job. Always on time, polite, checks the water, filters,…read morepumps. Best pool service we've ever had.

We have been happy with the service we receive from Picture Perfect Pool Services. The technicians…read morekeep our pool sparkling and they do a great job. We have used this service for a few years. When we needed to replace our old filter, they installed the replacement.

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

Wanted to say you're technician's are very knowledgeable and diligent in their work. I highly…read morerecommend that if anybody has spa needs, no need to look anywhere else. Thanks

They are the best! Always on time and the quality of the water is crystal clear. They alert you to…read moreany issues and the communication is excellent.

We hired Balance Pool Care to replace our previous pool guy and undue the disaster that he left…read more Our pool never looked so bad, but Alex from Balance Pool Care was confident that he could make it right. Sure enough, after some treatment, the pool finally started to get back into shape and finally looked as good as new (see before and after picts). Green to Clean wasn't the only reason that our HOA picked Balance Pool Care. After interviewing a few pool vendors, it was clear that Alex knew more then the others and noticed details that need to be addressed that the others didn't catch. Commercial pricing is a challenge, but Alex is taking good care of our pool and making sure that everything is in proper working order. I'm especially satisfied with the Pool Reports after each visit and Alex's efforts to keep us informed of the work that he's doing. Alex is honest, fair, and friendly yet professional. You can't go wrong with Balance Pool Care!

I previously gave Alex a good rating because he was attentive when he first started his company,…read moreand he asked me to write a review to help build up his business. I was one of his first customers. Over the two years the service went down, lots of missed service days(more than what was in the contract), pool not maintained as well as before, and very short visits caught on my ring camera of 3-5 min service calls. I didn't want service in the winter or wanted reduced service to save money, but he told me his service was based on year round. He said I needed to keep my service the same in the winter if I wanted to stay in contract. So I paid him all winter long, and then when I started complaining about missed service days and quality of care, he dropped me without any notice. He didn't even finish the service month that I had already paid him for. I asked for a refund of the winter months and got no response. If I could do 0 or negative stars I would.

I rarely write reviews, but I found this company to be extremely easy to work with and very…read moretransparent about the work they do. Within the week I was their new customer. We were looking for a new company to do our weekly pool service in Walnut Creek. A friend suggested her neighbor's business Skim N' Dip. The reviews seemed good and I was prepared to be a little persistent as some reviews indicated. I was pleasantly surprised with what followed. Mark returned my call the next day and I found them very transparent about their fees and what is covered and what is additional in their various service plans. They also wanted to know about the equipment I had and asked me to send pictures, which I did. The day I sent pictures, Steve stopped by to check out the pool and the equipment and answer any of our other questions. We found that 2 other people on our court were already their customers even though we are 10 miles from their business. Their prices are very fair and they offer a discount if you pay several months in advance. So far, I think the service and transparency has been outstanding. Very highly, highly recommend!

Some of our pool solar panels were leaking and just suffering from "old age." Nick responded…read morequickly to our call for help (some businesses did not respond at all), came out to assess and set a date to get the job done in a very timely manner. His rates were reasonable and he was professional and easy to work with. We highly recommend Skim N' Dip!