Too bad there are not 10 Stars because Dan deserves way more than a 5 Star review!! He was kind,…read morecalming and quick. When my external harddrive failed (which I use every single day as a professional photographer) I was in panic mode. Even though I have those same files backed up many places, this one particular drive was all set up for daily use that took me years and years to arrange and organize. I called Dan with The Computer Wizard on a weekend, and was so relieved he was LOCAL here in Rochester, NY (unlike some of the other places I reached out to that requested you mail your devices to them in a different state!). Dan said I could bring my external passport to him right that minute, and within one day he had diagnosed the issue... not only that, I decided to request 2 copies be made on 2 new drives, and even though there were billions of images and he was transferring and backing everything up in duplicate, the turn-around time was only three weeks! The price was so reasonable, well below what I thought it might be for all his hard work. He stayed in touch with me, and reassured me all was fine, because my career was on that broken hard drive. I don't know how he did it, he is a magician, and I am forever grateful. Not that I want anything of mine to ever break again, but if it does, I now have the peace of mind that someone literally 15 minutes away can help me. I read all the 5 Star reviews left for him by prior customers, and that is why I called him. I hope that my review will convince you to do the same, you will not regret it!! He knows what he is doing and I could tell he enjoys it and is very passionate about helping you. ~ Carrie Ann Grippo-Pike

Excellent service! Restored my computer after it was hacked. 48-hour turn around. VERY reasonable…read moreprice. A life line on one of my worst days!

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

Well I have had my MacBook Pro for about ten years and have never had issues with it. When I got my…read moreMacBook I called Norton antivirus and told them I would no longer need their services because I have a MacBook and they said congratulations on your purchase. Somehow my MacBook got infected with a Malware. Louis at Mac to Mac was able to identify the problem and fix it immediately. He explained all the actions taken to resolve the problem and what to watch out for going forward.

Louis is an amazing guy! This is my third visit to Mac to Mac Services, and Louis always solves my…read moreissues--even when I think there is no fix! Most importantly, Lou understands how important my problems are, and he works with confidence to solve my issues. This is THE place to go. Prices are very reasonable and you won't ask for a greater guy to work with. He talks through the process so you understand the problem and then offers up great solutions for making you aware of what you can do in the future. I am so glad I found Mac to Mac Services! Thanks, Louis, for your great work!

I have been a small business customer for years now. I have peace of mind that my data is backed…read moreup daily and is kept safe in the event of an emergency. Offsitedatasync has always been available for support questions and billing questions whenever I have reached out to them. CEO Matthew Chesterton ensures great customer service and is available with specific concerns. I will continue to be a loyal customer as safeguarding data becomes more and more important.

From the owner: OffsiteDataSync (ODS) specializes in Cloud Computing, Disaster Recovery and Data Backup solutions…read morefor small (25+ users) to large organizations across the U.S. Our hosted Cloud Solution, OffsiteCloud, allows companies to take advantage of server virtualization on our private, public and hybrid cloud platforms. We also offer Virtual Desktop Infrastructure (VDI) to accommodate the demand for virtual cloud desktops. ODS' Disaster Recovery Solution allows companies the opportunity to create a disaster recovery (DR) site for their IT environment in case their main IT location has a major malfunction, or physical damage occurred. We specialize in using software such as Veeam, StorageCraft ShadowProtect, VMware Site Recovery Manager, PHD Virtual for Citrix XenServer and EqualLogic. The ODS Backup Solution is for businesses that need robust offsite backup and/or specialized data retention solutions housed in top-tier data centers in 3 locations - Rochester, Philadelphia and Las Vegas.

If you need stuff retrieved from a device, there is no one better than iPad Rehab. You may have to…read morebe very patient, but they are worth it. Case in point: It took them 4 years to get into my husband's rusted, busted iPhone 5, but they did. They basically kept his phone until technology caught up to the phone's security threshold and they were finally able to get into it. Several times over those years I assumed they'd given up, but they tried every new kind of tech that came their way until they finally got to one that worked. Prior to hiring them, I'd tried a few other places like Apple and uBreakiFix, and none of them would even try to get into his phone, it was so busted. I cannot recommend them enough.

TL;DR: they recovered my busted data, and prices and timeline may increase substantially beyond…read moreinitial estimates as they did in my case. iPadRehab is a very skilled, VERY in-demand repair and data recovery shop near the Great Lakes Region in NY. They eventually recovered cherished data from my busted-in-a-bike-crash iPhone, and I'm grateful for that. I'm writing this review to offer the perspective of a customer who opted for the "regular" recovery service, without paying the $100 non-refundable "rush" recovery fee. If you're considering iPadRehab, be aware that data recovery in 2024 is a complicated process drawn-out process, that your repair may be stalled for weeks (for example if iPadRehab needs to order replacement chips on their end for your phone), and that prices and timeline may increase substantially beyond initial estimates as they did in my case. My initial quote from iPadRehab for $800 plus tax said: -"We will get started on your device within 4-6 weeks, or for our rush customers--within 1-2 days." -"This estimate is assuming that there is no prior microsoldering attempt made to recover this board," which was true. There was no other mention of assumptions that could change the estimate. -And to their credit, this honest bit: "Between intake and invoicing we do not update unless there is an issue." I opted to forgo the rush service, since I honestly didn't expect my phone to be recoverable, and would have been out the $100 non-refundable "rush" fee in that case. 4-6 weeks seemed fine to me. I didn't even send in my device for a few weeks as I was considering whether I wanted to pay nearly $900 for this, but when iPadRehab reached out a few weeks later and offered to send me packaging to ship it, I said alright and shipped in my device. 4 weeks came without a word from iPadRehab, then 6 weeks, then 8 weeks. After 10 weeks, I had still heard nothing, so I followed up and they responded quickly with essentially "This process takes time, sorry we can't give you a timeline estimate." But later that very week, I finally received a message that my phone was a more complicated repair and the cost would increase to $1000 if they were able to restore it. I'm not sure whether this was a case of "squeaky wheel getting the grease" or not, but I think I had misunderstood and taken "we will start on your device within 4-6 weeks" to mean that I would hear from them by at least 6-8 weeks later. I was also surprised by the increase in price, since the original estimate for $800 (which felt like a lot of money but apparently there are ppl on the internet charging much more for worse data recovery?!) didn't say that prices could go up more depending on what they found in their work. To iPadRehab's credit, they left this choice up to me and I think they would have returned my phone as non-recoverable had I not agreed to the higher fee. Once I agreed to the new higher fee, my phone went to to the back of a new "queue" and I finally heard back 4 weeks later that they were able to restore the data. That time, they contacted me without my reaching out first. The whole process on iPadRehab's end lasted about ~14 weeks. iPadRehab was the best business I could find for this repair after I started looking, and even though I didn't realize how very very busy they were (read: that this process would take months, not weeks) when I started, I'm grateful that they recovered my data. If I did it again, would I do the rush service? Now knowing that iPadRehab was able to restore my busted data, I personally would trust them more and probably use the rush service. I imagine one reason it took so long for me was that a lot of folks willing to pay $800+ for data recovery don't bat an eye at an extra $100 for rush service. I would tell my friends to use them. But mostly, I would tell my friends to back up their data!

I dropped off my MacBook to this guy to be fixed. He told me it had a corrupted hard drive, I only…read morewanted to recover my pictures from it. He said it would be $1000 to recover pictures, and $600 if I had the pictures recovered and I traded in my computer to him. I was so upset, I decided to wait and get a second opinion. I was sure he was being honest so I waited months to have the extra $600 to spend on my computer when I finally brought it into someone else. I ended up going to Experimac, THEY CHARGED ME $54. $54 to do what this guy said would be $600 if I traded in my computer, so please don't bother with this guy, go somewhere else he's a scam artist. I waited over 6 months before getting a second opinion, not even considering he might be lying to me. When they told me $54 at the other place I cried.

I had an emergency recently. My external drive died and I had no access to critical files. Not…read moreonly did PCS provide expedited service, Chris successfully recovered my files. You can't get this service anywhere else in the Western New York area. He is a professional with many years of experience. He is thorough and very professional, too. I am forever grateful and highly recommend his services.

Chis is GREAT!!! this is the go to firm for any of your shredding needs..I will use this firm…read moreagain!!!

The idea of document destruction is to have sensitive information ground up. I asked if I could…read morewatch when I called to see if they were open and they said YES. When I reached the business I was given a cost of $40. to drop it off and $75. to watch it being ground up. Then I received a bill for $84. This is bad business. I didn't have just a laundry basket full to grind up. I believe I got screwed on this because it seemed they made up prices on the fly. Eddie