I used their dry cleaning service for two winter jackets($1000 value in total). It took four days…read moreto get it back. When I had it, all the feathers in the coats were not tumbled at all, there was so much damage to the jackets. The owner never said sorry and kept claiming that that's how the fabric was designed for and asked for proof(????). If you don't know how to treat the garment properly, please close your business and don't handle the customer's clothing. The owner only cares about money. Use this service only if you want to ruin your clothes. Avoid this business at all costs!!!!!

These guys are great. Whenever I need dry cleaning they are my go to. Friendly service and on…read moretime. I have used them several times without issue. The prices are reasonable or at least not off putting. If you are looking for a dry cleaner I recommend giving them a try. I like the pre-pay discount and with reliable service; it is a no brainer for me.

My son and future daughter-in-law came into town yesterday and needed their clothes dry cleaned for…read morea wedding. And it had to be done quickly! We took the clothes to Julian's and they were able to get the job done by the next day. The staff was very pleasant, and we used a new customer discount to get a very reasonable price. I will be using their services again, especailly if I need something dry cleaned on short notice.

Why is it every fall/winter when I bring my sweaters in for dry cleaning they come back hanging on…read morea hanger like a shirt, when it should be folded and hung over the hanger. This is the third time you have stretched out my sweaters. I am no longer going to use your service I am done with your company.

I have never been to a dry cleaner before but wanted to try to get my super dirty white winter coat…read morecleaned. My husband told me of a place next to Wegmans but it's no longer there- sign says they merged with Julian's on Latta road. I knew where this was because I go to the plaza a lot. Staff was super friendly and walked me through everything. The picture doesn't do it justice. It came out beautifully and I'm very happy. Was 20 bucks and worth it. Will definitely go back! The only thing I would change is that I was texted and emailed multiple times about reviewing this place the same day and the next morning.

Dropped off a pair of dress pants for cleaning and to replace the zipper. Good service with an…read moreaccurate pick up date. Like that they use pink ticket slips and text when things are ready for pickup or I may have lost track of this... I'm leaving 4 stars because the pants haven't been worn yet and waiting to see how things hold up

Great shop and they do a fantastic work! Fixed a slider on…read moremy daughter's winter coat and it's better than the original! Very fast! They are one busy business! Have a local business do your tailoring needs! Very reasonable price!

Had 2 pairs of jeans hemmed and they did a good job and had them ready when expected!read more

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more

I brought in a top with a stuck zipper that I thought needed to be replaced. Fortunately, I…read morereceived a call saying that the zipper had been unstuck and that it was fine. I picked up my top and they did not charge me. I appreciated this so much and will definitely continue to use this Julian's in the future.

They're listing on my iPhone maps said 6:30 pm. I got there at 6:03 pm and knocked and 2 girls…read moreignored me as they walked by. I called and they answered at 6:04 and I said can I just drop off two things because I drove here, and it was 3 minutes after when I got there, and they said "no we cannot take any more drop offs for the day." The property looked gross and the customer service was crappy. Can you imagine how they treat their clothes?

I've been going tho Gates Cleaners for years. Quick and friendly. Conveniently off I-390 across…read morefrom Wegmans.

I was referred here by my tailor to get my wedding dress pressed to remove wrinkles. I walked in…read moreand told the man who sent me and he proceeded to pull my dress out of the garment bag right in front of my fiance, 3 DAYS BEFORE OUR WEDDING. I got my dress tailored by another man, who is great. The wrinkles in the dress were too much for him to remove so he sent me here and told me it would be taken care of, as he didn't let me know about the issue until I went to pick up my dress after my final fitting. The man at Gates Cleaners told me no one called him and started yelling at me, telling me my request to get this done was ridiculous and as mentioned above, without warning, he pulled MY WEDDING DRESS out of the garment bag without warning right in front of my future husband. If I had any other option, I would have taken my dress and left. I will NEVER return to this place nor will I hold back on sharing my experience.

I was at the Spencerport Washhaus. I was impressed on how…read moremuch bigger this one is to the E. Rochester Washhouse. This one is huge with plenty of room, tables and new shiny machines. About time there is a clean place to sit, watch TV and do laundry at the same time. The East Rochester is zbout the same, but a pinch smaller, but dnjoyable to go to. Thank you very much to Washhous. Congratulations, pn a new building.

Clean and easy to use app. It was efficient and fast. The new owners have made it a place you feel…read morecomfortable doing your laundry in. They did a great job cleaning it up.

I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This was no where close to "so fresh and clean" I went there sunday afternoon, the place was…read morebeyond packed, there were bags and bags and bags of laundry everywhere, dirty chairs...I left...people in the parking lot smoking pot, one guy inside drinking a malt liquor...I would not recommend this to anyone. Nastiest laundromat I have ever been to.