This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more

The Adrian Jules guys recommended these cleaners and I'm glad I listened to them…read more Everyone is super friendly. They are also really up to date with technology, including their app that keeps track of order and notifies you when they are ready via app and text. They also have a kiosk for drop off and pick up available 24/7. I also believe they have pick up and drop off service to your home as well. Another plus is that they also have frequent coupons. So far they are my favorite dry cleaning experience in town.

This is the only place in this region of upstate NY area that does suede cleaning on site. Even if…read moreyou drive a good distance to get here, you'd still be getting better value than you would elsewhere (go ahead, get a few quotes). If I ever call with a question, i get a warm and pleasant response. Tip: don't expect to be in too much of a hurry when dropping off or picking up. Be a good human.

Stopped by to have a zipper repaired on my Northface Snowboard jacket today. Walked out with the…read morezipper tuned up (sewn to tighten, waxed, and repaired) free of charge and saving me 6 to 8 weeks waiting for Northface. Can't beat that kind of service. We'll be back for all our dry cleaning and tailoring needs.

This tailor is excellent in terms of work ethic, price, and quality of work. He is very skilled and…read moredelivers exactly when he says he will or before. He does not over promise and under deliver. Rather the opposite. I highly recommend this tailor shop.

I came here a few weeks ago because my husband's peacoat was looking rough. In severe need of a dry…read moreclean, I found this place on Jefferson near the train tracks by RIT. When I walked in, I was immediately taken care of. The price was reasonable, I think $15 for the coat. I was handed a ticket and told to come back in a few days. Upon arrival, it took little to no time to locate the item, and it was in great condition. I try to not buy a lot of items that require dry cleaning but will definitely come back here in the future.

Dropped off 3 suits for dry cleaning on 12/31, was told they would be ready for pick up by 1/3. So…read morefar so good... On pick up, things quickly went south. Thank goodness I checked the items in store, as I noticed 2 of the 3 pants in my order were missing. I notified the receptionist at the time, and we managed to find one of the pants attached to someone else's name. I was told they would reach back out over the weekend if they found my pants, or at least to give me an update. On Monday (1/6), I still haven't received any updates, so I called in to check. The phone was picked up by the same woman who had received my suits initially. On asking for updates, she took immediate offended tone and said to call back at 1, when the new truck would drop off orders. I explained that my clothes weren't missing because of a delay, but because they may have been given to someone else, and was told "You've tried to ask the same thing 3 times, but in a different order, if you ask again, I will hang up." So in the hopes of getting more context, I began asking her for if she remembers anyone else when I dropped off the order, but before I could get two words out, she actually hung up on me... Overall, service quality is perhaps the worst I've ever seen and the dry cleaning itself (for the pieces I actually received back, anyways) was mediocre at best. I'm saddened as this store used to be run by a nice couple which provided great service, but had recently retired. The store as it currently is being run is not even a shell of its former self and should be avoided at all costs.

I love this business. She gets me right each and everytime. She's trustworthy and never let me…read moredown. She's my number ones girl and I'll always support her and her business. I got some more stuff to keep her busy.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

After using a few dry cleaners in the area over the years, I am thankful I found Julian's. They…read morealways provide fantastic, professional service. Kudos!

Always ready when they say it will be. If you sign up for text messaging you often get discounted…read moreoffers

Located in The Plaza At Win-Jeff this DryClean Express location offers dry cleaning, laundry and…read morealterations. They don't offer a lot of frills that you might find at other cleaners, such as text messaging when your items are ready, but the service is friendly and the prices are reasonable.

Appreciate the friendly service and detail when cleaning my clothes. The business is very…read moreconvenient and clean

Im really surprised that theres only 3 reviews for Erwin's and poor ones at that!…read more Ive been going to Erwin's for years and Ive never had any of these issues! In fact, I routinely recommend their services! Ive always received good prices, quality cleaning and professional service, always with a friendly smile.

I would never of thought I needed to check reviews of a dry cleaner. You drop off, they do the…read moresimple cleaning and you pick up. Obviously I was wrong with that assumption. My girlfriend and I are new to Rochester and did not know where to go for our dry cleaner. With the convenience of being directly across from Wegmand we decided to give this business a try. We've quickly come to the conclusion that THIS is not the place go. 1. When dropping off my clothes I was overcharged and there was no way of changing without manager permissions... no manager present 2. On my designated pick up day I was told my clothes were not ready because people have stopped working as a result of not being payed. This of course caused a backlog of cleaning and clothes were not available. 3. Attempted to call a manager on Monday and was told I'd be called back. As you may have guessed... no call back! Alarmingly poor care for their employees which has directly led to zero care for customer service. Dry cleaning is a simple errand that should be done with a professional and dependable business. This is NOT that. My recommendation - go somewhere else.

Great Experience utilizing their wash and fold service! Will definitely be using again!…read more Great communication! When I called the number to ask a few questions the owner picked up, was one of the most friendly and helpful calls I've ever had! Thanks for operating a great business!

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.