This tailor is excellent in terms of work ethic, price, and quality of work. He is very skilled and…read moredelivers exactly when he says he will or before. He does not over promise and under deliver. Rather the opposite. I highly recommend this tailor shop.

Stopped by to have a zipper repaired on my Northface Snowboard jacket today. Walked out with the…read morezipper tuned up (sewn to tighten, waxed, and repaired) free of charge and saving me 6 to 8 weeks waiting for Northface. Can't beat that kind of service. We'll be back for all our dry cleaning and tailoring needs.

I had a light-colored linen suit I needed to wear to a wedding with some small rust-colored stains…read moreon the sleeves. Other cleaners had been unable to get them out. I brought the suit to Dryclean Express in hopes of just getting a quick press, but they said they would take a shot at the stains as well. I was delighted to pick up the suit later the SAME DAY with the STAINS GONE, and the whole suit looking great. Thanks a lot!

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

I have always had positive experiences here! The owner is so kind and offers very quick turnaround!…read moreShe altered my prom dresses when I was in high school and saved me from a horribly ill-fitting bridesmaid dress when I came in days before the wedding! I couldn't believe how quickly she was able to get it back and how reasonable her prices are. I highly recommend for any tailoring needs!

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more

Job done quickly and precisely, for a reasonable price. 10/10. Nice owner who is skilled.read more

Fast, friendly and suit looked great after cleaning. He also fixed all my missing buttons as I…read moreasked. Nice job! Highly recommend.

This is my GoTo Dry Cleaners. Dependable, courteous, and professionally done. Conveniently located…read morewithin the Suburban Plaza with ample parking. The clothes are not done on site so it does take a few days to get it back but if you drop off your clothes early in the morning you can usually get them back within 1 to 2 days. I Dry Clean my shirts, pants and coats here and I have always been very pleased. A bit pricey but so are most Dry Cleaners.

I tried this dry cleaning service for the first time. I wanted four winter jackets cleaned. They…read morehad it ready on time and I liked that they text when it's ready. However, I don't believe the jackets were cleaned at all. Basic stains which I actually just used water to wipe it off later was not cleaned. Also, the clothes didn't smell good when I received it.

Had 2 pairs of jeans hemmed and they did a good job and had them ready when expected!read more

Bring your business here! Dry cleaning and tailoring are fantastic and quick. All prices are…read morereasonable. The kicker? It's a locally owned small business that still operates with great pride and service in Gates. If I have a minor repair (broken zipper, button replacement etc.) they often do it at no cost. They're great people and deserve our patronage. We're lucky to have them in Gates!

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.