I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This was no where close to "so fresh and clean" I went there sunday afternoon, the place was…read morebeyond packed, there were bags and bags and bags of laundry everywhere, dirty chairs...I left...people in the parking lot smoking pot, one guy inside drinking a malt liquor...I would not recommend this to anyone. Nastiest laundromat I have ever been to.

After reading fellow Yelpers' reviews, and a horrible series of incidents at United Dry Cleaners…read more(whom is now owned by Julian's as I write this) I now come here for my clothes services. I religiously dry clean my work shirts and suits, and it's great to come in to a place like this. They have consistently took care of my clothes, are pleasant to deal with, doesn't break the bank, and always asks me how much starch I want. I've used their tailoring services which is limited compared to their dry cleaning, but is still satisfactory. Since their prices are so cheap compared to other places I've used, I don't need to look for coupons or debate about their use, thank God. Actually, I don't think they even distribute coupons because they are competitively priced. Though Julian's have taken over my old spot I still fear the same staff is there, so I will continue to visit here for my needs. I really have to reiterate how well the customer service is. I've seen people literally walk in, dump a hamper of clothes on them and walk out without so much of a word. Not cool at all. Unlike me, they didn't get pissed and maintained a professional demeanor even after the customer left. That really resonated with me and I'll keep supporting cool people like this.

I am absolutely floored by the quality of the alterations done to my dress. What started as a $100…read moredress needing a relatively simple repair is now essentially unwearable. The first time I picked it up, they had replaced the O-ring on one adjustable strap with a clear plastic piece, while the original hardware on the other strap was clearly metal. They also used fabric from the built-in shorts to repair the strap, leaving the shorts poorly repaired with an extremely thin line of stitching that did not look like it would hold up at all. I brought the dress back and specifically asked them to correct both issues. After receiving a notification on Wednesday that my dress was completed, I went back Friday to pick it up. The safety pin was STILL in the shorts where I had asked them to repair it, so that issue clearly had not even been addressed. On top of that, they had now replaced the hardware on BOTH straps with two different metal pieces, and the pieces they used were already pulling apart. To make matters worse, my dress now has stains on it that were not there when I dropped it off. The entire reason I brought this dress to a professional tailor was because it was expensive and I wanted the repair done correctly. At this point, I genuinely feel like I could have done a better job myself. After 4 1/2+ weeks, multiple trips, and giving them the opportunity to correct the original work, I am leaving with my dress in worse condition than when I brought it in and now unable to wear it. I understand businesses get busy, but if you have more alterations than you can properly manage, it is okay to tell a customer you cannot take on the job. Taking someone's clothing and returning it damaged and poorly repaired is unacceptable. Unfortunately, I will never bring another item here for tailoring or dry cleaning.

My son and future daughter-in-law came into town yesterday and needed their clothes dry cleaned for…read morea wedding. And it had to be done quickly! We took the clothes to Julian's and they were able to get the job done by the next day. The staff was very pleasant, and we used a new customer discount to get a very reasonable price. I will be using their services again, especailly if I need something dry cleaned on short notice.

Why is it every fall/winter when I bring my sweaters in for dry cleaning they come back hanging on…read morea hanger like a shirt, when it should be folded and hung over the hanger. This is the third time you have stretched out my sweaters. I am no longer going to use your service I am done with your company.

I used their dry cleaning service for two winter jackets($1000 value in total). It took four days…read moreto get it back. When I had it, all the feathers in the coats were not tumbled at all, there was so much damage to the jackets. The owner never said sorry and kept claiming that that's how the fabric was designed for and asked for proof(????). If you don't know how to treat the garment properly, please close your business and don't handle the customer's clothing. The owner only cares about money. Use this service only if you want to ruin your clothes. Avoid this business at all costs!!!!!

These guys are great. Whenever I need dry cleaning they are my go to. Friendly service and on…read moretime. I have used them several times without issue. The prices are reasonable or at least not off putting. If you are looking for a dry cleaner I recommend giving them a try. I like the pre-pay discount and with reliable service; it is a no brainer for me.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more

Great dry cleaners! Repairs are done on a limited basis but done well…read more Stains removed and great customer service!

My suit was cleaned perfectly and on time and very reasonably priced. Yes please!read more

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.