Always nice and pleasant when there. Always willing to help and their patience is noteworthy. I…read moreonly go when returning Amazon purchases, and even though there's a self-rerun machine, I am not confident in using it and they are always willing to help me.

I always use this service. They make sure everything gets to the person you want it sent to in good…read moreshape. And a timely manor. They always do great by me.

I actually had a great experience with this store, and was a little surprised to see all of the…read morenegative reviews. Maybe it's because I wasn't actually shipping something, but using their printing services. I had waited last minute (as always) to get some programs printed up for a show that I had on Thursday evening. Was a bit pressed for time, and wasn't looking forward to trekking out to Henrietta to us another well known printers services. Was pleasantly surprised to find that these guys do printing as well, and are right around the corner from my home. Even more surprising was their price per page was cheaper than the other place I was looking at, and the prices at that place were self serve! Placed my order online at about 10am and the site said that it would be done at about 3:30. Got a text at 12:30pm telling me that it was already done. Got to the shop, checked my order only to find that the pages hadn't printed longways, but vertical on the page. Freaking out because I thought it was something that I did, the employees were super helpful and explained that this happens often and it's something that you have to request in the notes section of your order. No questions asked, they reprinted my whole order for no charge. About 70% through the order I noticed that the pages, while printed in the right orientation, were printing upside down on one of the pages. Found out again that this was yet another thing that had to be special requested when placing the order. But, once again they restarted and reprinted the entire order for no charge. Not once did they make me feel dumb, or even balk at the fact that we had to go through this process 3 times before getting it right. I'll definitely be back.

service is horrible. they do everything in their power to be the most unhelpful people on the…read moreplanet. everything they told me i didnt already know. they lost my package. how you file a claim is stupid. everyone is inept and they refuse to do their jobs. why am i talking to a robot on the phone, repeating myself for hours. you lost my package and im the one having to find it for you. i dont work for ups. if i could go into the place and find the package myself i would. tracking says its at the ups store down the street. but service says all they can do is track it. and if the label is made wrong they send it back. HOW DID IT GET DOWN THE STREET FROM MY HOUSE IF THE LABEL WAS MADE WRONG? LITERALLY 3 BLOCKS FROM MY HOUSE A STRAIGHT SHOT. AND THEY "SEND IT BACK" APPARENTLY but it still says its at that location. fuck ups. fuck everyone that works there. you dont care about your customers. and neither does the "UPS representative" that you have to call. they all suck. fuck them all and learn how to do your job. why am i doing it for you. "this review is looking pretty epic!" at the bottom of this. SCREW UPS THEY DONT CARE im over here crying on the phone with them for hours talking in circles about this bs. they. dont. care.

Went to drop off Amazon return. I walked in and told the girl behind the counter. I would tell you…read moreher name, but she was not wearing a name tag. Convenient for her, as all other employees in the store were wearing one. I told her I needed to process a return. She said she needed the shipping label. Which I didn't have. When I told her I didn't think I was given one. She was a total smart ass. "Well, I need some kind of label" of course you do sweetie! I know how returns work. I didn't want to hold up the line so I took a step back and started to pull up the return to see if there was a shipping label. The woman I let go in front of me didn't have a shipping label, and the girl behind the counter.(same girl) very politely and sweetly informed the woman how she can email the label to her, she can print it out, and presto she is done. My BF and so looked at each other, like whaaat! Why would she be so polite to this woman and so rude to us? So I asked the woman, can I please get a copy of that email address? She kinda tossed it to us. Now my BF and I decided to take the Blake and Ryan approach, and just simply discuss this woman's indiscretions, as if she wasn't there. We were not loud, or rude, very matter of fact. She knew of course we were talking about her. She was uncomfortable, as was everyone else. Which suited me fine. Since they all made us uncomfortable. Shame, because UPS is really losing a lot of money right now. You would think there would be more care by their in shop employees. I know their Drivers are awesome. Maybe their drivers should be training the entitled child working at this store. Thank you UPS store girl without the name tag. I also called your boss

Great service at this location. The team here works hard and they're very polite and efficient.read more

Great service and conversation. Needed Notary for some Documents…read more Very accurate and informative. so glad we found it

Excellent customer service and a GREAT asset to the community! My new go-to store for ALL my home…read moreoffice supplies and yes, I have 0.00 problems confirming that this facility is Black owned. Please do not take my statement out of context as ANYONE can patronize this facility but I if you do that is fine, I will stand 10 toes down on it regardless....

I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

Nice and clean, great customer service and I was able to get in and out swiftly. Love it! Will be…read morecoming here more often!

Great store. Staff is always ready to help! Clean and organized inside. Wish more places were like…read morethis.