(1) No way to talk to a real person. (2) Haven't had a pick…read moreup for 6 weeks. NO contact, except when I called they said they completed the service. I sit RIGHT NEXT TO THE SHRED CABINET and it is FULL. I hate liars. (3) Trying to close our account but no one will respond to my attempts to get the information needed to do so. I doubt they will respond but if anyone wants the number of a reputable company that will do your shredding, I now have one. Not good to lie to your customers Iron Mountain. That's fraud.

Unable to close my account and shred the files for at least 6 months now. They continue to bill me…read more$205 a month. Closing the account is impossible even after speaking with multiple people and following the pages of instructions to close the account. We do not recommend working with Iron Mountain.

In a society where trust and integrity are in short supply, SysQuick is a rare find. I brought my…read moreWD Passport external hard drive to SysQuick for service and the owner was knowledgeable, professional, and went above and beyond to try to resolve my issue. I highly recommend this company!

First I took my pc here because I was getting a skipping when gaming, like a 1 or 2 second pause…read more They had it about a week and when I got it back it wasn't fixed. I figured it might be something with the ssd. I bought a new ssd and other components and had them install everything. First off, the wiring was really sloppy. Second, random things that I never had an issue with became an issue after getting it back like when I don't touch the mouse and the pc goes into sleep mode, it won't wake back up. I have to long press the power button and enter through bios everytime. Also, I can't type in the windows search bar, or Netflix search bar or a few others. Idk what's up with that, may be unrelated. Long story short, they had the pc for a good while each time and it's worse than before

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

I came into PhDFix roughly a week ago after my laptops display for some reason stopped working,…read morewasn't sure why. Within 4 days he gave me a rundown on what parts needed replacement and an estimate of how much the work would cost. It was a motherboard replacement for 650 for my gaming laptop. I came to write this review because many people don't want to write positive reviews about such a large expense, that was their own fault of doing. The guy was extremely kind and listened to what I said about the laptop. He said it would take roughly a week to fix and it was done in a week and a day. No complaints. I started with a nonfunctional laptop and I walked out with a laptop that was fully functional and felt brand new. Thanks so much!

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

cheap, fast repair. my screen had been broken for about 2 years and i kept delaying getting it…read morerepaired. definitely recommending them to anyone who needs screen repair! also got a screen protector applied for $10 since i got my screen fixed

Took my phone in to get the battery replaced as the old one was wearing out. The woman behind the…read morecounter did the work promptly and at a reasonable price. When I had to come back later with an issue from the prior job, she looked over the phone, assessed the issue, and determined it was (probably) a problem with the new battery, and replaced it without complaint or additional charge. Honest, efficient, and reasonably priced. 100% what I want from a repair service. Absolutely recommended.

Metro Tech Group was fantastic and did an excellent job replacing my MacBook Air screen. They saved…read moreme both time and money compared to what Apple offered for repair options. Instead of having to make an appointment with Apple and travel to them, Michael from Metro Tech came to my house and picked up the laptop. I had dropped my MacBook Air and the screen was distorted. The repair took a little over two weeks, and Michael stayed in touch with me the whole time. He was extremely diligent and made sure the screen was in top condition before returning it to me, in person, at my home. Highly recommend Metro Tech Group.

From the owner: We provide comprehensive cybersecurity services designed to protect your business from the complex…read moreand evolving digital threat landscape. Our layered approach integrates foundational security measures with proactive threat detection and response capabilities to identify and neutralize risks effectively. We also focus on strengthening your organization through ongoing security awareness and compliance support, giving you peace of mind so you can concentrate on your core business objectives.

My laptop took a dive and I thought I had lost all my document and picture files. I reached out to…read moreAllen through Yelp and he returned my call promptly. With my vague description of what had happened he was able to prescribe a fix! With Allen's help, I was able to recover all of my 'lost' files. He also recommended an upgrade to my hard drive which I am seriously considering. I definitely recommend this business and should I ever have computer issues again, this is the place I will call!

Great service!!!! I was in a computer bind with a short deadline and PC Solutions saved the day!!!!…read moreThey were responsive, knowledgeable, and gave great customer service. This is my go-to PC place!!