I left stair cycle. The giant shredding corporation in hopes of good customer service…read more Ha! The joke is on me folks. I am provided an estimate which I promptly pay. After they came to my office to do a large shredding job and establish a monthly shredding service. I was invoiced for an additional large amount. Three weeks ago, I reached out numerous times asking for some clarification where the original payment was applied since the most recent bill does not reflect payment . Zero response zero feedback why did I switch? Don't be a fool like I was.

Shred Instead comes to our office annually so that we may service the community with a shredding…read moreevent. They are always wonderful, and we look forward to having them back again this year!

Mark was great to work with - organized a shred event at our local senior center and it was much…read moremore than our initial estimate of how many people would attend! Mark rolled with it and we had a great event! Highly recommend using his service!

Asked for a quote on Saturday, replied within 15 minutes, schedule for Sunday, perfect experience!…read more If you need someone to come pick up your documents to be shredded, Shred station Express is the solution!

Excellent customer service! Patriot Shredding provided us a great price, arrived on time, was…read morefriendly and was extremely helpful in helping us to host a neighborhood shredding event. There was no doubt that our information was being securely shredded and our neighbors could not have been happier. The event was scheduled for three hours and everyone was quickly and efficiently accommodated. We will definitely use them again! Highly recommended.

I dropped off my computer's hard drive for shredding! I was pleased to find a company that was able…read moreto handle metal shredding, and the process was super easy. They have a truck on Saturdays in Rockville that you drop off your items (can be paper or, in my case, metal), and the fee for the hard drive was only $10. Very fast and easy process.

Easy drop off nice people helping you Great location easy…read morein and out and nice that they do it for free

Super easy to do- pull up, unload and let the staff do the rest! Had no issues and brought quite a…read morefew boxes

I am generally not a person who puts down businesses, but I am angry. It has been 8 hours and I am…read morestill waiting for the company to show. They refuse to give you a window of time upfront, although I was finally able to get a local manager around noon and was told 3-5 PM. That time frame has passed now. They did not confirm the appointment, either. I would not suggest using them unless you have a whole day to sit at home waiting for them.

Have tried for about 8 business days to get through to schedule an additional pick up - I have…read moretried to do the same thing on the customer website - website gives me errors and every time I call I'm on hold for well over 15-20 mins still have yet to get through - Ever since they got bought out - they are horrible - I can't even get them to answer any of the 7 emails I have sent - now I just am cancelling with them and can't even do that via the website, email or the phone...I feel like setting all the containers outside til they show up next month for our normal pick up!!!!!!!

If you want to deal with a couple of bumbling idiots, this is the place to go! The customer service…read moreis absolutely horrible! The rep that I spoke to had absolutely no knowledge of the scheduling process AAAAAAND got mad at me because HE didn't know what he was talking about! Unfortunately, i was trying to schedule a University wide shred, and because of the poor customer service I received, and the lack of knowledge, they missed out on an easy $20,000 job. Too bad, So sad. Give your business to Shredd 360. You are guaranteed to come out better and have a more pleasant experience. I wish i could have recorded the conversation I had with this Iron Mountain Rep! He was a complete moron!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

While the $9.00/drive charge seems steep, this is the only place that I've found where I could…read morebring drives to be shredded. If they took my ancient 2" SCSI drives they'd be perfect, but a total of 9 3.5" and 2.5" drives are in little bitty pieces now. The staff was friendly and helpful and happy to let me watch the drives shred and show me the results. If you show up between 8 and 9am M-F you can watch things be shredded, they also do paper, but I strongly suggest you call first if you want a front row seat. Otherwise it's a drop off service.

Called, received an accurate estimate, process was simple and no surprises. Would recommend this…read morebusiness to everyone. John King ATS

Unprofessional customer engagement. Unreliable, did not show for a scheduled appointment.read more

We certainly do recommend Priority Shredding It's imported that we chose a shredding company that…read morewould protect our sensitive information. Priority has the right equipment and protocol in place to ensure my sensitive information stays safe and out of the wrong hands.