we started with shred instead in 2022 when we were looking for new company to take care of our shredding needs--having been with david hicks, ltd. for almost 26-years, we had already been with several other companies & been given the "run-around" & poor customer service. we are a small securities/insurance company that takes care of hundreds of clients, but our shredding needs vary. we were looking for a company that would work with us & not charge us "extra" ridiculous fees/penalties because of this need. we were also looking for a company that treated us like we treat each & every one of our 300+ clients. our clients are never asked to select an option and/or routed to different departments during their call to our office. we are an office of only 1 full time employee & 1 part time employee and we manage to answer every call personally & immediately. shred instead has been that same company!! they have been exceptional! we truly appreciate their customer service we have been provided!! read more

Your services are most definitely exceptional. We just had a pick up and your poor service man was picking up our shredding in a huge storm. There was lightning, thunder, hail, torrential rain and extreme winds. I can't believe he went over and beyond what anyone could possibly expect. He (wish I knew who he was) is a total asset to your company as I have found all of your service men to be. Anyone needing a Shredding service will definitely not go wrong with this company. In my book they get the "highest rating" possible and then some!!! Laura Sherman Quality Air Solutions, LLC Silver Spring, MD read more

As a satisfied customer - I highly recommend your company to friends and associates. The service man at my apartment complex was very professional, efficient and pleasant. He instructed me and informed me of the whole process. Complete service was performed in under an hour. Your front office (Susan) having been with your company for +10 years convinced me this was the way to go. She provided me my estimate and information. Very helpful and pleasant. I will definitely use your company again. A happy customer. vr //MJL// read more

Would highly recommend Shred Instead! They responded to my initial contact with lightning speed. I then received an emailed invoice that was detailed and easy to understand with price clearly stated. Scheduling the shredding service was extremely easy. The truck showed up when promised and the job was done efficiently with professionalism. I am extremely pleased with the job performed as well as the price. If needed, I would absolutely contact Shred Instead again, and I'm pleased to recommend Shred Instead to others. read more

Highly recommended! With threats of identity theft on the rise, I have turned several times to "Shred Instead" to dispose of large batches of confidential legal and financial documents. I will continue to do so. Home shredders simply cannot manage this volume. I burned out mine while shredding a fraction of the volume handled in a few minutes by the "Shred Instead" truck. This company is reliable, punctual, and bent on maintaining its fine reputation. read more

Shred Instead is a wonderful company to work with. They were very helpful in describing their services and the cost. They let us know what time they would arrive and sent us a message when they were on their way. The gentlemen that did our shredding were polite, professional, informative, and efficient. I recommend them to anyone looking for a company to do shredding. I appreciate their customer service and their pricing. read more

This is by far, hands-down the best shredding company in our Country! We used to use another national firm -- but had nothing but problems and concerns. This company, they always ANSWER THE PHONE PERSONALLY! I always am well taken care of. They are a growing company - and they deserve it! Super professional. Great service, Great pricing. Highly recommend (PS -- Susan, our AR rep -- is the BOMB-DIGGITY) :) - Carol Z read more

I had a major problem trying to deal with many boxes of files that contained my previous business clients information before an upcoming move. I contacted Shred Instead on Wednesday evening and they sent a truck on Thursday. The service was amazing, within a short period of time, they helped with shredding thousands of files. It saved me from moving and storing them. I highly recommend this company and their service. read more

I have used this company a couple of times for what was for me, a mountain of work-related paperwork. They are fantastic and so convenient to use! They mailed me my "shredding bags", I scheduled a time for them to come, they showed up on time, and did my shredding right there on the spot. Extremely professional and courteous. I recommend them highly and will definitely be using them again! read more

We used Shred Instead to shred a dozen boxes of old files. We wanted a mobile shredding company who would shred onsite. While there were many from which to choose, Shred Instead was the only one I found who would carry the boxes out of our home for us, as well as shred onsite. And their price was very reasonable. I highly recommend them and will use them again when the need arises. read more

We had many boxes of archived papers that had reached or passed their destruction dates. I called Shred Instead because they were a local company rather than a national franchise. They were prompt, easy to work with, very professional. I could not have asked for better service. I have boxes starting to pile up again. I know who I'll be calling!! read more

I needed to shred personnel documents going back to 2004 and they arrived at my house and shredded everything and left when the last box was shred. I highly recommend them. A lovely company to deal with. The driver was extremely personable and helpful in loading. The lady in the office was fabulous and helpful. I give them 10 stars!! read more

Awesome community minded business. Easy to work with, help is available throughout an event, assists when registration is required. They arrive in more than enough time to setup for our events (we have used them several times) and they assist the volunteers to make the process simple. read more

I have used Shred Instead/The Shredding Company for a few years now, they come when they are scheduled, charge what we agreed on, and the gentlemen who come into the office to pick up the bins have always been professional and courteous. They provide great service for a great price. read more

We used them for an office purge and clean up after change in ownership. Later, we used them to clear out more paper before an office move. They were clear on their services, the cost and we found it to be a strong value. The staff was friendly and professional. Thank you! read more

Prompt professional trustworthy service, Shred Instead has done a regularly scheduled pick-ups and destruction for our office's confidential materials shredding. Reliable and critical material shredding is essential to our workflow and Shred Instead does not disappoint! read more

Shred Instead is a great company! Secure, Informative, and Affordable. Our technician Aris McGowans is very friendly and professional! Our experience has been fantastic. I would highly recommend this company for both business and personal services. Tammy K. read more

Using Shred Instead to clean our year end documents, we decided to go ahead and sign up for their container service as well. The Driver is always prompt, polite, and courteous and now we have the means to protect our confidential information on a daily basis. read more

we began a client of Shred instead by way of our old shred company retiring. i must say that is has been a pleasant experience. the service is they provide is great and the staff is very friendly. really enjoy this company and the price is great as well. read more