Onsite Computers exceeded my expectations. Lee went above and beyond to make sure I was completely…read moresatisfied with my laptop repair. Even though it required more effort than expected, he wouldn't accept any additional payment and finished in a timely manner. The price was reasonable, customer service was exceptional, and I walked out a happy customer.

While attending University of Baltimore, my laptop began doing weird stuff like trouble rebooting,…read moreerror messages, viruses and etc. I knew the IT guys at the campus repeatedly worked with the laptop, but no change. So, while researching best computer shops, I came across Onsite and discussed it with my husband. He recommended that we see what they can do, plus we live in Essex. We went there and discussed what problems I was having and he fixed it and brought it to my home personally; I thought that was very kind of him. The professionals were so warm and honest that I now only take my laptop to Onsite. I recommend everyone that have any computer problems take it there.

Wow incredible Service extremely knowledgeable staff…read morecould not believe how great my experience was Took our call responded with Awesome Tech within hour Who took time to explain everything and had our System up in an hour Highly recommended business Then a follow up call to say Thank You!! Thank You !!!

Helpful and definitely cheaper than other computer repairers. My husband's computer was fixed with…read moreout any sales pitch.

I have used Computer Geeks for years. They are great for me,…read morean oldster, who should probably know more than I do about computers. Mitch is very friendly, interesting and, thank goodness, kind! Of course he knows what he's doing as well!

very competent and friendly staff, who explain everything well. Good option not only for…read moretroubleshooting problems, but if you are interested in a refresh/update of an older laptop-- e.g. swapping out a disk drive for a solid state drive, and a new battery-- they can help you with that.

Alex is one of the most respectful and considerate people I've ever had the pleasure to do business…read morewith. Such a nice contrast to the typical bored 20-somethings manning tech center counters. He is attentive and caring, and went above and beyond what I expected, from the very beginning of our dealings. Before I even brought my computer to him, he had me run some simple tests to see if we could determine and fix the problem without my hauling it over. When that failed, I met him in person and was immediately impressed with his attentive and patient manner. When it was determined that my computer was beyond worthwhile repair (dead logic board), he listened to my use case and advised me on which system would best meet my needs, also recommending a UPS unit to avoid future blown logic boards, which may have been the result of the local unsteady power. His breadth of knowledge was very comprehensive, beyond just computer systems and into understanding what different people require from their systems. I came away feeling very good about the experience, and confident that he had done all that could be done within reason to salvage my old system. If I require help with my computer in the future, I'll be headed right back to Alex.

For saying the things that the owner said in the documentary film "Billion Dollar Bully," I have a…read moretremendous amount of respect for them.

Will is nothing short of PHENOMENAL. Any computer issues, your prayers are answered! You know how…read moresome of these computer types talk in tongues and then charge an arm and a leg? Will is the total opposite; he quickly figures out the issue, explains it in simple terms and fixes it! He is extremely personable as well. He has solved any number of computer woes I and my company have had for years. Congratulations, you need go no farther!

I contacted the Website Punchbowl.com, a company I just used to send invites for an event. I…read morecontacted Punchbowl.com to get information on specific invitee's responses and was offered a chat. What I did not realize at the time was that I was chatting with another company, askanexpert.com. The chat person did not identify themselves as an employee of askanexpert.com, but chatted with me about information I sought, letting me think I was talking to someone from Punchbowl.com. When asked for a credit card; I gave it to them thinking it was punchbowl.com. My credit card company denied the charge, so I called them discovering that askanexpert.com charged me $55. Beware when beginning a chat. These folks come out of nowhere, like a virus, pretending to be someone else.

They arrived on time, keep to their estimate, and even worked acquire needed parts at the best…read moreprice. All in all they were pleasant and reliable to work with.

I was in trouble when my computer crashed. I went to these guys after work. They stayed late…read moreworking on it for me. The price was unbeatable. In addition, I really appreciated being brought up to snaff with the up keep on my unit. I would seriously recommend!

Our internet, phones and server all crashed for different reasons. Amon came ot to diagnose and…read morefix our issues. He was great. in an hour, our issues were all fixed and we were able to get back to work. I have never met a more reliable and honest IT person. I will be using them again for my upcoming upgrades..

Our company has been using Graphinex for IT support for 4 years now and we think they are great…read more We are a small unit with network of 8 computers, VOIP and video. Everything is stable but when something comes up the people at Graphinex are quick to respond, knowledgeable and very fairly priced. I have complete trust in their abilities.

Great service. They took care of all our office computers quickly. Would highly recommend them…read morefor your computer needs!