Have a several-years old Lenvo desktop that would POST and then shut down. Took it in and they…read morefixed it quickly and efficiently. I suspect the true issue was "operator error" but they were very polite and even helped carry the desktop to my car! Yes, they are a little pricey, but it was 80% cheaper than buying a new one, which is what I would normally do I got a follow-up e-mail the next day and Eric walked me through the graphics settings I needed to change to run it on my 50" display. now that's good customer service

LapFix wasted nearly $500 and hours of my time that I will never get back. My screen was splitting…read moreapart that required replacement that cost over $350. LapFix ordered the replacement, only to be sent the wrong product. LapFix re-ordered a correct replacement and charged me over $100 for labor. The replaced screen only lasted 2 months before splitting apart again. I'm not a hipster that drags my laptop around town and park at coffee shops for hours, my laptop rarely leaves my home. When I returned to LapFix they plan to order from the same supplier and will charge me another $350 to replace the screen. I said no thank you, at this point I might as well buy a whole new laptop. Hey LapFix, maybe you should change suppliers, they're probably selling you refurbished crap.

I gave dude an external hard drive full of thousands of travel photos into which he was to transfer…read morephotos from a failing thumb drive. First, apparently, he DELETED ALL OF THE PHOTOS I HAD ON THE EXTERNAL HARD DRIVE. I hired him fix a thumb drive gone bad; lots of travel photos that I wanted to keep. I gave him an external hard drive to put recovered photos on. I already had a slew of travel photos on the external drive as well. Aside from accidentally charging more for the deposit and more for the remainder of the payment, I just realized that he deleted ALL of the photos I already had stored on my external drive. I had travel photos from Iceland, Greenland, Argentina, Uruguay, Brazil, Italy, Greece, Colombia, Egypt, and Jordan. Gone. All gone. I'm trying to recover these files now on my own. Something I wish I did the first time. Why in the world would you just delete 10 folders holding thousands of photos? As far as I'm concerned, dude just walked into my house and set fire to all my photo albums. Worse, I have no "negatives" from which I can reprint them. Gone forever. Thanks a lot.

I would definitely use them again. Quality work, reasonable price, and transparent in work effort.read more

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the…read morelaptop. Friday he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turn around at a fair price.

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!

Computer Services Unlimited is a local gem. Everyone at the company --from the front desk on--will…read moretreat your emergency like it's theirs. Super helpful, professional computer services when time is an issue. And, whenever it's your computer it's always time sensitive. They are knowledgeable, highly skilled and customer focused. We highly recommend Computer Services Unlimited on Sullyfield Circle in Chantilly. Thanks to Wanda Lockwood and the CSU team.

The people who work here are great! Very kind and helpful and passionate about what they do!read more

Patrick is swift, efficient, and expert. He arrived on time and quickly solved a variety of…read moreproblems with two machines and installed better software. He will be our go-to guy for all future needs.

Nothing short of fantastic. Professional, supportive, knowledgeable and a nice guy. Quick and…read moreresponsive. Patrick seems to know an infinite amount about hardware and software to enable addressing all issues. I can't recommend him enough!

Richard might be a computer repair Angel sent to earth. My whole livelihood is based around my…read moredesktop so when it went down I went into a panic. I was so relieved to have been able to contact ABC Repairs. The countless 5 star reviews are proof of his quality of service and the value at which he provides it. I felt confident my computer was in good hands. He was able to identify the problem immediately. He ordered the correct parts and the day it came in he was able to put the PC back in my hands. He went above and beyond for me and even installed the extra ram I had. I really cannot say enough good things about the experience. Forget Geek Squad, or any corporate company offering the same services at triple the rate. He is local and you cannot beat his office hours.

Would like to say Richard is great! He fixed my burned out component on a ten year old HP Desktop…read more He ordered the parts and had it up and running in about five days after the part was delivered, might be early since I did not remember the exact days. Hopefully he will be still around for a while since most people can only replace the entire motherboard and not just the components.