Once again, Expertise Computers came through for me with excellent and quality service. 8/2/2025read more

It gives me no pleasure to rate a company two stars. The stars are solely for the convenience of…read morepick-up and delivery, not for the repair service provided. My PC, which I built a few years ago, was powering on but not displaying anything on the monitor. I decided to save time by taking it to a professional instead of troubleshooting it myself. Similar to how I might change my own oil but often leave it to a professional for convenience, I expected a straightforward experience. Initially, the tech seemed to fix the issue within a few hours. He moved the GPU to a different slot and switched from HDMI to DP--an easy fix requiring no parts. Unfortunately, the interactions I had with the tech by text and phone left me with little confidence in his ability, and I ultimately decided to finish the repairs myself. When I called to ask about diagnosis costs, I was told it could cost up to $250, depending on the complexity. However, I was promptly billed the full $250 as soon as the computer was picked up--before any work had even been done. This felt unusual and concerning, as I typically expect to be billed after the diagnosis or repair work is completed. One major issue was the tech's recommendation to replace my CPU heatsink, which has no moving parts and was in perfect condition. His justification was that "missing clips" would make mounting new fans impossible, and that a new heatsink would include the necessary clips. But buying replacement clips costs just $4 on Amazon--or free from the manufacturer if I provided proof of purchase for new fans. Suggesting I spend $130 on a new heatsink instead of offering a much cheaper and simpler solution is unacceptable. When the PC was returned, the heatsink was in a grocery bag, which he claimed was for my "convenience." This actually made reassembly more inconvenient, as I then had to reinstall it myself. He offered to put it back, but he didn't have thermal paste on hand--a critical component. Installing a heatsink without thermal paste could destroy the CPU. If I hadn't known better, I might have let him do it, which would have caused irreparable damage. The tech also claimed to have worked on the PC for three days, but text messages show the main issue was resolved within hours. Beyond that, he unnecessarily removed parts, suggested replacing components that didn't need it, and generally made the situation more complicated than it needed to be. After this experience, I simply don't trust this company. While pick-up and delivery were convenient, the overall service left me disappointed.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

Have a several-years old Lenvo desktop that would POST and then shut down. Took it in and they…read morefixed it quickly and efficiently. I suspect the true issue was "operator error" but they were very polite and even helped carry the desktop to my car! Yes, they are a little pricey, but it was 80% cheaper than buying a new one, which is what I would normally do I got a follow-up e-mail the next day and Eric walked me through the graphics settings I needed to change to run it on my 50" display. now that's good customer service

LapFix wasted nearly $500 and hours of my time that I will never get back. My screen was splitting…read moreapart that required replacement that cost over $350. LapFix ordered the replacement, only to be sent the wrong product. LapFix re-ordered a correct replacement and charged me over $100 for labor. The replaced screen only lasted 2 months before splitting apart again. I'm not a hipster that drags my laptop around town and park at coffee shops for hours, my laptop rarely leaves my home. When I returned to LapFix they plan to order from the same supplier and will charge me another $350 to replace the screen. I said no thank you, at this point I might as well buy a whole new laptop. Hey LapFix, maybe you should change suppliers, they're probably selling you refurbished crap.

Computer Technology Inc. 703-522-5555…read more 6521 Arlington Blvd, Suite 103. Falls Church, VA 22042 My multi-function printer died and none of the on-line tech support offered by the manufacturer could resuscitate it. I took the printer to the Computer Technology Inc. guys and they completely solved the problem, in a couple of days and at a very reasonable price. I couldn't be more pleased! (Excellent customer service, too: they advised me on where to buy cheaper quality ink.) INFO@CTI1.com WWW.CTI1.com

We had a wonderful experience with this business! Brought my college son's laptop by as it had a…read morebroken key. Reza offered to look it over and he'd know more in an hour. He speculated that the entire keyboard might need to be replaced but couldn't be sure until he opened it for further inspection. We left the laptop, ran some errands, and 45 minutes later got a text that the laptop was ready. When we returned the key was fixed (was able to re-attach the broken key) and we weren't charged for the fix! First class and professional all the way. This small business gem is a bit hard to find (in a multi-story professional building) but we'll worth it and so nice to do business with a place like this vs. a big box repair establishment. We'll be back for our very next repair need, cracked screen, etc.

Richard might be a computer repair Angel sent to earth. My whole livelihood is based around my…read moredesktop so when it went down I went into a panic. I was so relieved to have been able to contact ABC Repairs. The countless 5 star reviews are proof of his quality of service and the value at which he provides it. I felt confident my computer was in good hands. He was able to identify the problem immediately. He ordered the correct parts and the day it came in he was able to put the PC back in my hands. He went above and beyond for me and even installed the extra ram I had. I really cannot say enough good things about the experience. Forget Geek Squad, or any corporate company offering the same services at triple the rate. He is local and you cannot beat his office hours.

Richard was wonderful! I told him that my computer had slowed down especially getting into Edge…read moreand Google search and he knew just what to do. I think what was most amazing is that he sat down with me and explained every problem and everything that he was doing. It didn't make me an expert but it made me feel comfortable with what was happening. I found him to be very responsive, technically highly skilled, professional, personable, and I'm really glad I found him! He is a new permanent contact in my phone. He should be in yours as well!

My computer hard drive needed to be replaced and Cameron was able to fix it quickly and…read moreefficiently. I am very happy that I read the excellent reviews and gave him a call. I highly recommend his services!

very strong excellent knowledge and communications skills. Good overview of what to pay for in a…read morenew computer,

Computer services, Get rid of cable, phone services, all device help, Saved over a thousand dollars…read moreby Andy using his computer and technical skills to cut off cable and help me transition to a much less expensive system that is easier to use, very visually helpful in understanding the line up each night. Andy takes care of everything including recommending the most cost efficient hardware and software to achieve your needs. Andy is very professional, patient and can talk the language as he is speaking with your cable, phone, internet technical representative over the phone which can be a pain but Andy will get it done. He has a strong communications and IT background that clients benefit from. Andy will visit you and make an individual assessment of what you need and help you get it done quickly and at a good price. He can also help you get rid of old equipment and many other services. Just ask and he will gladly tell you the truth. .

From the owner: How's your Digital Health? Save A LOT of $$ per month !…read moreNow's the best time to drop landline/cable! Find out about the latest streaming/free HD TV options and solve your digital leaks Have Internet issues? Have problems connecting? Does your Wi-fi Network cut out when you go to a different floor in your house or outside in your backyard? Is your pc/mac running slow? Does it take forever to start up? After awhile, your computer can start to run slower due to a variety of reasons. Smart Home Setup Need help setting up Webcams/Nanny, SONOS, NEST or a computer or printer at home or business? Cloud Services Protect your important files on ALL your devices w/ our custom network backup storage solution. Is your mobile life out of sync? Get help for all your Apple/Android mobile devices, phones, tablets, etc. Sync your calendars, shopping and honey-do list today. Technology training, Cellular / Wireless Support, Web-based Security cameras, iPhone/Mobile device Integration & support, Audio/Video Installation & Consultation, Social media support, Email campaign development/support, smart home setup, Salesforce customization/implementation, SEO, 3D printing setup and consultation, Data Recovery on laptops and desktops, Parental Control / Monitoring Solutions, Apple/PC tune ups, Windows/Apple Hardware installations, Software installations, Virus & spyware removal, Anti-virus installation, Performance check-ups, Networking, Wireless, Routers Internet security

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of…read moretroubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed.

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...