Horrible customer service! Had to call too many times and was strung along for over three weeks to…read morebe told that they could not provide an estimate for our neighborhood entry sign that was destroyed in an accident.

I asked how much to have my roof and the middle of the hood of my mustang wrapped in gloss black…read more We agreed on $600 and made an appointment for Friday. I asked him if I needed to clean the car. He said his guy would take care of it. I brought my car in at 8:30am. Bill stated "it's a wrap not a paint job so it will look perfect from 10 feet away but not up close." I told him I understood. At noon I arrive to pick-up the car. Bill brings me to garage. The car looks great; from 10 feet away. Up close the roof was perfect. The hood had bumps and wrinkles. The bumps were from the dirt that was on the car. Little bits that the tree drops on my car. When I pointed this out his demeanor changed from friendly to aggressive. He agreed to fix the biggest bump; and did so very well. He then informed me that the car scraped the bottom when he pulled it in. He handed me the keys and had me back it out. I did so slowly. It scraped again. Also my car was covered in gray dust. Bill apologized and said "I was sanding in here." I left feeling unsatisfied. I called my friend that owns an automotive shop. Showed him the pictures and told him about the car scraping. Also, informed him that now my exhaust makes a rattling sound. He stated it was not acceptable work for the price and suggested I go back. I did, and Bill was outright rude. He was offended that I got a second opinion. He said he gave me what he said he would. I can't argue that he said it wouldn't be perfect. When I asked if the surfaces were cleaned first. He said it was wiped with alcohol. I keep my car waxed and the car was dirty coming in. Now I have a wrap on top of dirt and wax. Not thinking it's going to last long. He agreed to remove or replace the hood wrap only if I signed a paper waiving responsibility for damage to my car. So I'm not going to sign a paper so an angry, rude shop owner who doesn't properly prep, work on my car. Not to mention his "stuff happens" attitude toward my car be scraped and damaged. Lucky for me my friend will fix my exhaust at no charge. I'll tolerate the hood until I save to have it painted. Bill huffed "This is why I don't do wraps for car guys!" So if you are a car guy, save Bill the trouble and go somewhere else.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!