I've been to head spas before and this one felt very basic, just like an expensive head wash. I…read morealso had a facial guasha and a guasha was never used - Elizabeth did exfoliation, massage, sheet mask... but guasha was never used and I paid $60usd for that. The treatment was not explained in detail, I was offered a blow dry at the end just to learn mid-way that it was a light blow dry w/o styling... my hair had a lot of frizz... worst blow dry that I've ever had. Elizabeth didn't seem very knowledgeable, I won't be back

I booked a "Facial Contour Drainage / Five Element Meridian Head Spa" at Rewind Head Spa and the…read moreexperience did not match the description or justify the $200+ price. The service felt basic and did not resemble a structured lymphatic or meridian treatment. There was little to no explanation of the techniques being performed, and it was unclear that staff had a strong understanding of the service they were providing or describing. I was shown scalp images and told I had "hair loss" and that my scalp was now "dry," along with a recommendation to use a serum. However, no meaningful context, education, or specific product information was provided--only that the products were "chemical-free." There was also a lack of transparency around pricing. I was asked if I wanted to have my hair curled while blow drying, assuming it was included, but was later told styling would be an additional $30. I ultimately left with my hair not fully dry and quite frizzy. Overall, the experience lacked professionalism, transparency, and alignment with what was advertised. In addition, the pictures did not reflect the look/aesthetic of the actual spa. I would not recommend this location as I do not feel it was worth the cost. It was very disappointing to say the least for my first head-spa experience. Update: After my initial review, Rewind Head Spa reached out to acknowledge my concerns and offered a chance for me to come back for a redo or a partial refund, which I appreciate as a gesture of accountability. I do want to recognize their effort to address the situation and take responsibility for parts of the experience. That said, my original experience remains unchanged. The service did not align with what was advertised, and there were still gaps in transparency, communication, and overall execution that would make it difficult for me to recommend at this price point. I'm sharing both my experience and their follow-up so others can make an informed decision.

Mia is a magician! Run ..don't walk- only if you want an incredible experience and the most…read moreincredible facial you'll ever have!

Be ready to be transported into bliss! I booked a Japanese head scalp therapy and body relaxation…read moremassage for my birthday and I was treated like royalty. Mia runs her own business so this place is private, serene, beautiful and polished. I love her esthetics and attention to style. She had stated at the end of my treatment that I would sleep well that evening, I didn't think much of it, but as I waited the next day to write this review. I SLEPT LIKE A LOG!!! It was divine!!!

Went back a second time and booked Amy again for a 90 min massage. I forgot how amazing she is…read more Felt so relaxed and happy. Absolutely worth the money to get the body relaxed. Receptionists were also very nice and sweet. I am really loving this no frills spot. Professional and clean.

One of the few foot massage establishments located in Redmond. They offer foot massages only as…read morewell as body massages. We opted for the 30 minute foot massages but we're given a new customer offering for 60 minutes at $5 more ( price difference). Overall, I would say everything was good not terrible but also not great . This establishment is cute, clean. Plenty of parking. Staff is friendly. The massage in itself is OK. We started off with a foot soak and a facial/top of head massage. Which I'm not a fan of . The foot massage in itself lasted about 20 minutes and it was okay, good-ish. There were some light massaging of the lower legs too. We turned to our stomachs for the back massage which lasted about 10-ish minutes and that was pretty good. overall, I would say their services are not for me. and if your feet are really hurting or maybe with a different masseuse you could have a wonderful experience but unfortunately, I can't say that for me..

This headspa is so luxurious! I treated myself to their premium service and am so glad I did. My…read moretreatment with Nikki was amazing and so relaxing. I left feeling like my scalp was refreshed and renewed. I truly recommend for anyone interested!!

I love head massages but have never gone to a place dedicated to this. They start with a scalp…read moreanalysis using a camera and AI which seemed meh and then they give you a weighted blanket and wash and massage your head. Ends with a lovely blow out which leaves your hair feeling wonderful. I thought the massage could be better but maybe it's because I didn't know what to expect. It was nice but I'd probably try another place or get a regular massage!

ok so this was my first time getting a head spa so i don't have much to compare it with. but i have…read moregotten massages before, and i'll compare it with that trying to figure out how to write this review without trauma dumping... basically, usually when i get massages, i feel vulnerable and scared about my body relaxing. but the woman at glow day spa made me feel so safe as she touched me. i was touched so gently (firm when she needed to be but still comforting somehow), and when i found myself relaxing, it wasn't scary at all. it was comforting. i just felt so safe on a more practical note, i did a head spa bc i was having a dry, itchy scalp, and i can definitely feel the difference i had no problem giving a 30% tip. i definitely want to come back and try a combo with a head spa and a massage!

She ruined my nails and I am still recovering. I like having my toes done, but in comparison to my…read morehands, I am not too picky because I only look at them in a distance. I debated not writing a review because this seems like an independent business, but ultimately, decided to warn others because I came here due to the good reviews. The nail tech drilled too deep into my actual toe nails and didn't stop until I winced. She said that she thought it was the gel polish. She eventually admitted that it was my nail, but instead of apologizing, she implied it was the fault of how my nails looked. I can overlook bad customer service and even mediocre quality, but this was beyond that. Weeks later and my toe nails are still recovering because she did it at the bottom. She did this to two of my toe nails and the one pictured is the worst; I'm censoring because I don't like showing my toes. I would actively not recommend.

Clean and very good massage parlor. Love Romi, she is kind, polite and does such a good job…read more Usually easy to get an appointment. Highly recommend regular massages from here!

I go here once a month for maybe the last year. Great prices, great service. My job is very…read moredemanding and physical so the chronic back and neck pain I deal with gets tiresome. This place perfectly hits all the right spots up my spine, with the hardest pressure that I request, that my back and neck are loose and at ease for several wks after. And to the earlier "tipping" post comment, OF COURSE YOU TIP! Do you not tip at restaurants either?

I had booked a massage for my daughter here before she heads back to college and was so impressed…read more The location although in an office park has ample parking and they are very friendly with a cozy front room and hallway. Kathy did a wonderful Swedish massage for her with hot stones leaving her relaxed and unstressed. While I was waiting in the reception area I saw many regular patrons who seemed equally happy with their therapists as well. Although we've treated her to massages at spas while she never uses the spa facilities it was great to be in a setting where you aren't needing to pay for those expensive facilities and instead they are just focused on a really good massage.

I've had body massages here with a couple therapists and the experience has always been great. The…read moreplace is clean, relaxing, and easy to find. Main door is closed after 6pm, but they keep eyes on for the appointments. Each therapist has their own style, but the techniques are all good. Kathy's pressure is very precise and you can really feel how attentive she is. She really listens and understands where the body needs more attention. Amy is very detail-oriented and truly tries to help relieve tension and discomfort in different areas. Overall, everyone here is professional and skilled, and the atmosphere is comfortable and welcoming. Definitely a great place to come for a massage.

From the second we walked in, we felt comfortable and relaxed. Always a great experience.read more

I rarely leave reviews like this, but our experience at Truce was disappointing enough that I feel…read moreprospective guests should know what they are actually booking. First, calling this a "spa" feels generous. We had planned a girls' spa day, and one of the amenities we were particularly looking forward to was the red light therapy that Truce advertises. When we arrived, we learned that the red light equipment had been recalled and was unavailable. No one had contacted us ahead of time to let us know. When I pointed out that guests should have been notified before their appointments so they could decide whether they still wanted to come, the response was essentially, "You never told us you wanted to use the red light." That is an extraordinary response when it is an advertised amenity of the facility. Guests should not have to individually announce in advance which advertised spa amenities they might like to use in order to be informed that those amenities are unavailable. Unfortunately, that was only the beginning. Approximately three hours before my appointment, I called because I was dealing with a medical emergency and could no longer attend. I understood that Truce has a cancellation policy and that I might still be charged. What I did not expect was for them to make one of my friends pay my $160 massage fee -- despite having my credit card on file. Their explanation was that once I canceled, my card had somehow been removed or canceled from the appointment. If you are going to enforce a full-price cancellation charge, then charge the card the guest provided. Requiring another member of the party to pay someone else's $160 bill was unnecessary, embarrassing, and incredibly poor customer service. I have since contacted the manager twice, asking for something very simple: credit my friend's card for the charge and allow me to pay the $160 myself using my own credit card. Both attempts have gone unanswered. That is perhaps the most disappointing part. Mistakes and poor decisions happen. Good customer service is demonstrated by how a business responds when given an opportunity to correct them. In this case, management has had two opportunities to resolve a very straightforward issue and has simply chosen not to respond. The experience for the friends who did attend wasn't exactly luxurious either. The "relaxation room" apparently has no door, no snacks, no magazines or other touches one would normally associate with a higher-end spa -- just tea. Even worse, conversations from the front desk carried directly into the room, including a loud personal phone conversation that was decidedly not relaxing or professional. During the massage itself, loud bass/electronic music from the neighboring venue could be heard strongly enough to compete with the spa music. For a facility located in a high-end hotel in downtown Bellevue, the entire experience was surprisingly amateurish. A true spa experience is about more than providing a massage. It is the environment, amenities, professionalism, communication, hospitality, and attention to detail surrounding the treatment. Truce missed the mark on nearly every one of those things. We expected a relaxing girls' spa day. What we received was an unavailable advertised amenity with no advance notice, an astonishing response when we questioned that lack of notice, questionable cancellation handling, management that has ignored two attempts to resolve the resulting billing issue, a decidedly un-relaxing environment, and a level of service nowhere near what the location and pricing suggest. There are too many excellent spas in the Seattle/Bellevue area to justify paying premium prices for this experience.