I've been to head spas before and this one felt very basic, just like an expensive head wash. I…read morealso had a facial guasha and a guasha was never used - Elizabeth did exfoliation, massage, sheet mask... but guasha was never used and I paid $60usd for that. The treatment was not explained in detail, I was offered a blow dry at the end just to learn mid-way that it was a light blow dry w/o styling... my hair had a lot of frizz... worst blow dry that I've ever had. Elizabeth didn't seem very knowledgeable, I won't be back

I booked a "Facial Contour Drainage / Five Element Meridian Head Spa" at Rewind Head Spa and the…read moreexperience did not match the description or justify the $200+ price. The service felt basic and did not resemble a structured lymphatic or meridian treatment. There was little to no explanation of the techniques being performed, and it was unclear that staff had a strong understanding of the service they were providing or describing. I was shown scalp images and told I had "hair loss" and that my scalp was now "dry," along with a recommendation to use a serum. However, no meaningful context, education, or specific product information was provided--only that the products were "chemical-free." There was also a lack of transparency around pricing. I was asked if I wanted to have my hair curled while blow drying, assuming it was included, but was later told styling would be an additional $30. I ultimately left with my hair not fully dry and quite frizzy. Overall, the experience lacked professionalism, transparency, and alignment with what was advertised. In addition, the pictures did not reflect the look/aesthetic of the actual spa. I would not recommend this location as I do not feel it was worth the cost. It was very disappointing to say the least for my first head-spa experience. Update: After my initial review, Rewind Head Spa reached out to acknowledge my concerns and offered a chance for me to come back for a redo or a partial refund, which I appreciate as a gesture of accountability. I do want to recognize their effort to address the situation and take responsibility for parts of the experience. That said, my original experience remains unchanged. The service did not align with what was advertised, and there were still gaps in transparency, communication, and overall execution that would make it difficult for me to recommend at this price point. I'm sharing both my experience and their follow-up so others can make an informed decision.

Mia is a magician! Run ..don't walk- only if you want an incredible experience and the most…read moreincredible facial you'll ever have!

Be ready to be transported into bliss! I booked a Japanese head scalp therapy and body relaxation…read moremassage for my birthday and I was treated like royalty. Mia runs her own business so this place is private, serene, beautiful and polished. I love her esthetics and attention to style. She had stated at the end of my treatment that I would sleep well that evening, I didn't think much of it, but as I waited the next day to write this review. I SLEPT LIKE A LOG!!! It was divine!!!

Wonderful experience and honest business. The treatments are divine and results are amazing. Thank…read moreyou!!

I love head massages but have never gone to a place dedicated to this. They start with a scalp…read moreanalysis using a camera and AI which seemed meh and then they give you a weighted blanket and wash and massage your head. Ends with a lovely blow out which leaves your hair feeling wonderful. I thought the massage could be better but maybe it's because I didn't know what to expect. It was nice but I'd probably try another place or get a regular massage!

I started seeing Shelley last year after seeing a friend's glowing complexion one evening at a…read moregirls' dinner. The first thing Shelley said to me when she saw me THE VERY FIRST TIME was, "You're very dry." Yes, that's was the first greeting. Was it jarring? Absolutely. Did it make me chuckle? Absolutely. Was she correct? 100%. I've read some of the negative reviews for Shelley here, and I totally understand if you're expecting the usual "spa" experience where there's a lot more pampering, she may not be your cup of tea. HOWEVER, if you want to get real serious about your skin and experience the transformation that I've seen in my face in the last 9 months, Shelley's your gal. I appreciate her directness and honesty. And yes, the product suggestions are for YOUR own benefit. Please don't confuse her directness and suggestions as pressure to purchase. I waited a few sessions in, and only when I was near the end of my own supply of products that I decided to give her products a try, but only because she had been using it on my skin since the beginning and I was seeing positive results. I'm constantly asking her what products she's applying to my face (during the facial) and have learned so much about oil vs water based products and what's best for MY skin. At the end of the day, I'm paying less with Shelley for the products that actually work on my skin vs the one-size-fit-all products from any fancy beauty counter. In summary, it's a no-nonsense experience for those who really want to see their skin transform for the better.

I had been dealing with issues with my skin for awhile and wanted to find an esthetician I could…read morework with that could give personalized advice around my skin care regimen. I didn't know where to look though so I started buying random groupon facials and after 4 unsuccessful facials I found Shelley. Shelley immediately asked me what I was looking for and gave me feedback on how my skin looked and her best guesses why. By the end of the session, she told me to come in again and bring in all my products I used so she could see which ones are actually good for my skin vs not, which was the exact type of input and expertise I had been searching for. The other spa facials I got did do a bit more pampering, but it was just a blanket facial they give to anyone despite your skin type and needs. It didn't improve my skin (and sometimes even damaged it more). Whereas, Shelley brought the personalized experience to actually improve and achieve my skin goals. If you are looking for an esthetician who will actually work *with* you for your skin goals, Shelley is the person to go for. In 6 months, not only has my acne disappeared, but I also have a full comprehensive skincare regimen based on my skins needs that Shelley built for me. Bonus points for her always being easy to talk to and giving free samples of new products she thinks will be good for my skin.

ok so this was my first time getting a head spa so i don't have much to compare it with. but i have…read moregotten massages before, and i'll compare it with that trying to figure out how to write this review without trauma dumping... basically, usually when i get massages, i feel vulnerable and scared about my body relaxing. but the woman at glow day spa made me feel so safe as she touched me. i was touched so gently (firm when she needed to be but still comforting somehow), and when i found myself relaxing, it wasn't scary at all. it was comforting. i just felt so safe on a more practical note, i did a head spa bc i was having a dry, itchy scalp, and i can definitely feel the difference i had no problem giving a 30% tip. i definitely want to come back and try a combo with a head spa and a massage!

I chose a massage therapy session because I wanted something easy to fit into my day, and I liked…read morethe steady pace and flow. I was happy with the result, and I also appreciated having nail services available separately. I'd be open to enjoying the massage again.

I've been coming to this nail spa for over a year now and it is just short of amazing!…read more First off, they really keep up the consistency of providing an amazing service every single time! There really is no miss (at least I haven't had one yet) Some staff are a bit better at certain things but overall they are all incredibly professional and accommodating. My personal favorite is Kali but I've also enjoyed being seen by whoever has availability which in my case were Anne and Tina and they were both great as well. Speaking of availability, they aren't that hard to get into which is so rare considering how great they are. I love the culture they've created at the spa, it's very soothing relaxing and quiet and must I say how refreshing it is not having to keep up the small talk during your service. As a busy mom of 2, I just love having to check out and be on my phone while getting pampered. And lastly, everything is eco friendly and organic with top notch ingredients. Place is beautiful in and out and they've been in busy for years so I don't see any of it changing considering the track record thus far. Definitely give them a try :)

I have had a lot of pedicures in my 40++ years and this was hands down THE BEST. This is truly a…read morespa like atmosphere - very quiet, soft lighting, pleasant decor, and completely peaceful. The entire service was amazing. Warm neck wrap, warm blanket and abdomen pad, zero-gravity massage chair (!!!), gentle touch, and the leg and foot massage was to die for. Each pedicure station is secluded and private - you don't really know anyone else is there. The staff were incredibly warm, welcoming, and endearing.

From the second we walked in, we felt comfortable and relaxed. Always a great experience.read more

I rarely leave reviews like this, but our experience at Truce was disappointing enough that I feel…read moreprospective guests should know what they are actually booking. First, calling this a "spa" feels generous. We had planned a girls' spa day, and one of the amenities we were particularly looking forward to was the red light therapy that Truce advertises. When we arrived, we learned that the red light equipment had been recalled and was unavailable. No one had contacted us ahead of time to let us know. When I pointed out that guests should have been notified before their appointments so they could decide whether they still wanted to come, the response was essentially, "You never told us you wanted to use the red light." That is an extraordinary response when it is an advertised amenity of the facility. Guests should not have to individually announce in advance which advertised spa amenities they might like to use in order to be informed that those amenities are unavailable. Unfortunately, that was only the beginning. Approximately three hours before my appointment, I called because I was dealing with a medical emergency and could no longer attend. I understood that Truce has a cancellation policy and that I might still be charged. What I did not expect was for them to make one of my friends pay my $160 massage fee -- despite having my credit card on file. Their explanation was that once I canceled, my card had somehow been removed or canceled from the appointment. If you are going to enforce a full-price cancellation charge, then charge the card the guest provided. Requiring another member of the party to pay someone else's $160 bill was unnecessary, embarrassing, and incredibly poor customer service. I have since contacted the manager twice, asking for something very simple: credit my friend's card for the charge and allow me to pay the $160 myself using my own credit card. Both attempts have gone unanswered. That is perhaps the most disappointing part. Mistakes and poor decisions happen. Good customer service is demonstrated by how a business responds when given an opportunity to correct them. In this case, management has had two opportunities to resolve a very straightforward issue and has simply chosen not to respond. The experience for the friends who did attend wasn't exactly luxurious either. The "relaxation room" apparently has no door, no snacks, no magazines or other touches one would normally associate with a higher-end spa -- just tea. Even worse, conversations from the front desk carried directly into the room, including a loud personal phone conversation that was decidedly not relaxing or professional. During the massage itself, loud bass/electronic music from the neighboring venue could be heard strongly enough to compete with the spa music. For a facility located in a high-end hotel in downtown Bellevue, the entire experience was surprisingly amateurish. A true spa experience is about more than providing a massage. It is the environment, amenities, professionalism, communication, hospitality, and attention to detail surrounding the treatment. Truce missed the mark on nearly every one of those things. We expected a relaxing girls' spa day. What we received was an unavailable advertised amenity with no advance notice, an astonishing response when we questioned that lack of notice, questionable cancellation handling, management that has ignored two attempts to resolve the resulting billing issue, a decidedly un-relaxing environment, and a level of service nowhere near what the location and pricing suggest. There are too many excellent spas in the Seattle/Bellevue area to justify paying premium prices for this experience.

Amazing service. Focused on areas I needed most attention to. I felt so much better afterwards…read more Also great prices. I will return.

I had booked a massage for my daughter here before she heads back to college and was so impressed…read more The location although in an office park has ample parking and they are very friendly with a cozy front room and hallway. Kathy did a wonderful Swedish massage for her with hot stones leaving her relaxed and unstressed. While I was waiting in the reception area I saw many regular patrons who seemed equally happy with their therapists as well. Although we've treated her to massages at spas while she never uses the spa facilities it was great to be in a setting where you aren't needing to pay for those expensive facilities and instead they are just focused on a really good massage.