I came here for a 60-minute head, neck, and shoulder massage…read more Booking online was very easy, and there is free parking in the parking structure. Iris has a cute private room set up for the head spa, and it seems like she may only be able to take one client at a time, which makes the experience feel very relaxing and personal. I also loved the scalp analysis machine where she scans your scalp and sends the results directly to your phone, which was really informative and interesting. Iris is very sweet, kind, and attentive. The massage, aromatherapy, and gentle techniques were so relaxing that I almost fell asleep. Overall, I really enjoyed the experience and highly recommend it.

I had the 60 minute scalp spa and neck relaxation treatment. All I can say is WOW!…read moreI loved every second of it. So relaxing and calming. Do some self care and book yourself an appointment. You won't regret it.

Went back a second time and booked Amy again for a 90 min massage. I forgot how amazing she is…read more Felt so relaxed and happy. Absolutely worth the money to get the body relaxed. Receptionists were also very nice and sweet. I am really loving this no frills spot. Professional and clean.

One of the few foot massage establishments located in Redmond. They offer foot massages only as…read morewell as body massages. We opted for the 30 minute foot massages but we're given a new customer offering for 60 minutes at $5 more ( price difference). Overall, I would say everything was good not terrible but also not great . This establishment is cute, clean. Plenty of parking. Staff is friendly. The massage in itself is OK. We started off with a foot soak and a facial/top of head massage. Which I'm not a fan of . The foot massage in itself lasted about 20 minutes and it was okay, good-ish. There were some light massaging of the lower legs too. We turned to our stomachs for the back massage which lasted about 10-ish minutes and that was pretty good. overall, I would say their services are not for me. and if your feet are really hurting or maybe with a different masseuse you could have a wonderful experience but unfortunately, I can't say that for me..

Amazing massage -- my therapist intuitively knew where to focus and helped my body unwind and…read morerelax. Amazing ambience too.

This review is based off of the front desk customer service experience. We did not get services due…read moreto the interaction that took place with the front desk. Front desk woman with short blonde hair, older woman, was a complete nightmare. We had initially booked services and due to how awful she treated us we cancelled. She was very rude and unprofessional. Management was notified and we were told it would be a "learning experience for the employee." Not sure how you can change a grown woman whose sole job is to provide a good experience for customers, but good luck to them. If being treated like garbage is your thing, this is the place for you.

My husband and I went for a prenatal massage and a 30 min express massage. Front Desk was great! My…read moreprenatal Masseus was kind. Mainly focused on pressure points when I asked for more relaxation than tension relief. My husband did not have a good interaction with the express massage. During the massage my husband adjust his position as he was getting uncomfortable. The masseus stepped back with her hands up and said "are you done moving? You're hurting my hands." Rather than checking on the client to make sure they are okay. Very strange response. Left the spa feeling disappointed with the experience for the price point

Chris is a genius at relaxation! His head and neck massage is divine-I'm practically floating after…read morea session. He's so skilled, I almost always fall sleep, but he still works out those knots in my muscles. Thorough, professional, and Kind, it was a high-end quality session to the end. I'll definitely see him again. Reception Staff was also courteous and helpful!

My husband and I came here on a Groupon deal. It was his first time getting a head spa treatment,…read moreand it was definitely an unforgettable experience. What can I say.... I'm easily entertained. First, the place. It was definitely in an older building, but all the equipment appeared very new. The two staff members who helped us clearly were still learning the space, as they didn't even know how to turn down the lights in the area. I didn't mind it, but I found it comical that they were trying to seek help from a senior who wasn't answering their phones. Even though the location itself is old, everything was in working order and did what it needed to do. Second, the staff. Super nice ladies. We clearly had one new person, as the other was coaching her on what to do throughout the process. Their English wasn't the greatest, but it was good enough for the job. Mind you, I understand Chinese, but I don't have the look that would indicate I do. As a result, I typically like to stay quiet and listen. They were very polite and focused on the job, and figuring out how to lower the lights. Lastly, the treatment, was it the greatest I've had? No, I can't say it was. But I still left the place with the cleanest, softest hair, as one would expect after a head spa. To me, it was worth the money I paid for two 70-minute treatments. As long as you aren't expecting a lavender-smelling spa like one of the higher-end places, you'll be fine. They did what I expected them to do and they were super nice about it.

I booked the 100-minute VIP package for myself and my bestie, which included a head massage, mini…read morefacial, and body massage. The staff was friendly, and the space felt welcoming, but the overall experience wasn't as relaxing as we had hoped. Things started off oddly. Even though both of us booked services, only one provider was ready. I was told to lay down, but no one explained I'd be waiting for another provider to finish with a previous client. I was left there wondering what was going on until the second staff member finally came in to begin my session -- by then, my bestie's treatment had already started. During the head massage, there were several distracting moments. We heard people fumbling around for supplies, drawers opening and closing, and even a FaceTime conversation on speaker. It made the atmosphere feel more chaotic than calm. At one point, the lights came on mid-session while I was still finishing up and my friend had already completed her treatment. It interrupted the experience and took away from what was meant to be a soothing service. Afterward, there was no clear communication about what to do next. We waited for a while until someone came into the changing area to tell us we would be getting our hair blow-dried. As we followed them, my friend tripped over a poorly placed chair footrest and fell into a countertop. The counter was barely secured and came loose, forcing her to hold it up so it wouldn't fall. Staff ended up propping it up temporarily with a chair until it could be fixed. Thankfully she wasn't hurt, but it was definitely a safety concern. Although we purchased this through Groupon at a discounted rate and were excited to try it out, the experience felt uncoordinated and far from relaxing. While we appreciate the effort from the staff, there were just too many small issues that added up. Unfortunately, we're not likely to return.

Mia is a magician! Run ..don't walk- only if you want an incredible experience and the most…read moreincredible facial you'll ever have!

Be ready to be transported into bliss! I booked a Japanese head scalp therapy and body relaxation…read moremassage for my birthday and I was treated like royalty. Mia runs her own business so this place is private, serene, beautiful and polished. I love her esthetics and attention to style. She had stated at the end of my treatment that I would sleep well that evening, I didn't think much of it, but as I waited the next day to write this review. I SLEPT LIKE A LOG!!! It was divine!!!

This is NOT a "hang out all day at the spa" spa. You have 45min prior to your service to enjoy the…read more"amenities" (aka a pool, pictured, and a small sauna that we didn't use). This is clearly stated on their website but my bestie who booked it didn't realize when she booked it for us, so this is your warning now! The pool was outdoors and it gives a perfect PNW vibe, and it's heated so it relaxes you prior to your treatment. You can hear people walking past the entire time, though, and also the window that is by reception looks out at the pool so people constantly walk by and stare. My treatment (a Swedish massage that turned into more of a sports recovery massage) was great but I mentioned being sore from a workout and my therapist took that as "she wants a rough massage", so it wasn't particularly relaxing. I did provide feedback here and there but mostly succumbed to it, and quite frankly it was probably what my body needed. The massage was good. But the real kicker is the lack of room anywhere. It feels like everybody is on top of you because there's no room to maneuver about. For example, the bathroom in the locker room contains one shower, and then the locker room has an additional shower. So if one is used, you can't go to the bathroom, or if the other is used, it kinda feels like you have no privacy. (I used the one in the locker room cuz I figured someone may need to use the toilet so I'd keep that open, but then there were no hooks inside the shower so it reinforced that lack of privacy--I'd have to use the ones outside the door.) Speaking of the locker room, the place to get ready after your treatment was right by the door in the locker room so it felt like you were in the way as people would come in and out. I specifically asked my massage therapist to not touch my hair so I wouldn't have to wash it so I could more easily get ready when I was leaving. This is only a problem who intended for it to be a day spa, but if you have a room nearby you can just go get ready there. All of these are minor inconveniences but stacked, this just makes this spa not for me. I won't be returning.

TL;DR: turn your al dente body into an overcooked limp noodle!…read more Parking: shared lot with valet parking. Atomosphere: Super relaxing experience with a very zen feel. Service: Friendly staff and accommodating. Very welcoming environment. The massage experience was fantastic and I felt like a limp noodle when I left. There are lockers where you can set your own electronic pin on and place your things inside. Showers are right next to the lockers. You will be given a bathrobe and a pair of slippers to borrow during your visit. Complimentary water in the waiting room. I definitely recommend soaking in the outdoor hot tub before your treatment, though I was not a fan of the ants.

Am visiting family and am here from coastal town in New Jersey. If in fact, I lived in this area…read more. this would be a regular stop and I would be a loyal client .. The massage I experienced was amazing.. her hands were intuitively guided to the areas that need the most healing .. I would definitely recommend.. I believe women in businesses have to support each other Cricket luker

I've been coming here for many years now. My only disappointment is that I live in West Seattle…read moreand can't come more often! I love the deep Massage that both the men give here. They also have a female if you wish. Chinese massage is more aggressive, repetitive movements and I would say more therapeutic. I see some people give bad reviews here that maybe didn't quite know what they signed up for. If you like soft strokes and slow and gliding massage then this is not for you. But if you like getting those muscles moved, worked good..... this is your place! Very good value too! PS. They work hard and do deserve a tip. It's customary to tip service personal. I always do my best. These two guys work very hard!