Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

They seemed good until they weren't…read more I purchased a 2020 Impreza, former lease, in 2023. It looked showroom fresh when they showed it to me. It passed inspection for the first 2 years, and I had undercoating put on it. Now in 2026, with 53000 miles on it, it wouldn't pass inspection, because oil from a gasket leak was dripping on the exhaust pipe. When they showed me the undercarriage I was shocked to see how much rust was on it. To make matters even worse, they wanted over $4,000 to fix it! I emailed the original sales person with my problem. 5 days later they wrote that the email had gone into their spam section. I still owed $10,000 on my loan and the car was only worth $10,000, so I had nothing to trade in at the new dealership I went to!

We traded in our 2010 Tacoma for a 2026 GMC Canyon and couldn't be any happier. Our salesperson…read more Brayden, his manager Dave and Joshua in finance are all top notch professionals to work with. We highly recommend Weirs GMC in Arundel ME.

Took my son's car there for a battery sensor issue diagnosis and inspection. The inspection showed…read morean oil leak but they couldn't determine the source. So we dropped it off in the morning, received a video from the technician and hour later determining the source as the gaskets around the oil pans and some hoses. Despite leaving 4 messages we never heard from them. My husband showed up and they had miraculously found another leak whkch would require them to remove the entire engine to repair at a cost of over $4 grand. Mind you the technician on his video never identified this leak. Needless to say we spent $400.00 and they fixed nothing. We will never be using this dealership again.

I used them twice. Both times they squeezed me in. Very friendly and reasonable pricesread more

This is truly the best place to take your car or truck. This team is honest and professional.read more

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

Bobs Auto is amazing! Dan and his team are reliable and honest! If you are looking for a mechanic…read moreto do honest quality work this is your place!!! We bring all 5 of our vehicles there and have always been super happy with their work!

NEVER EVER use this auto service, unless you want to take your life in your hands. They have no…read moreclass, no manners and no moral backbone. They had my car for 6 weeks and never looked at it. When they said it was not fixable, so they offered to sell another. They sold a car that was recalled for catching on fire and this was never disclosed and the box asking IF it was recalled, yes or no, they selected NOTHING, even though an option for, "don't know", isn't an option. Ignorance is never an excuse for putting some ones life in danger. NEVER use their services, even if it is to put windshield wiper fluid in your car, as you will regret it!!

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

My exhaust pipe on my Subaru Crosstrek XV corroded and broke off on a Thursday evening, and I was…read moredriving while dragging. I called Paul early on Friday and he told me to bring it in for a look. Within an hour, he called to share a diagnosis and tell me he could fix it. It was fixed within the next couple hours and I was able to move ahead with my weekend plans. Amazing. I will be returning with all my mechanical needs in the future.

When I went looking for a reasonable, affordable and reliable mechanic for my 2010 BMW X5, I called…read moreup Paul's shop. He was nice, straight forward and clear. I've spent some good money with him, and he's kept me on the road and my family safe. NEI is my first stop, and if they can't do the work, I have one other option before dragging my feet to the dealership! NEI IS Number 1!

I was very fortunate to find LexConnection. My Lexus radio system was not working properly for over…read morea year. During that time I took my car to a Lexus dealership in an effort to fix the issue. They looked it over, installed updates and charged me for their services but on the way home from the appointment, the exact same problem recurred - nothing had been fixed. I subsequently called multiple businesses who stated they did not/could not deal with the Lexus audio system. That's when I found LexConnection. One of the team members - Cody - reassured me that they would be able to find a solution and scheduled my appointment. When I dropped my car off, the problem was quickly diagnosed: I needed a new radio control unit. Cody made numerous phone calls - both to dealerships and to used parts suppliers - in order to get me the best deal on the necessary part. He then called me and laid out my options. When I dropped my car back off for repair, LexConnection provided me with a car rental and kept me informed along the way. I've had my car back for almost a week now and the radio works perfectly. LexConnection made the entire process such a seamless experience and I am so grateful. I would 100% recommend this business to family and friends.

We have taken our Lexus and Toyota vehicles to Lex Connection for many years. The lobby is clean…read moreand comfortable. They always have drinks and candy for those waiting while their repairs are completed. The staff is knowledgeable, professional, and very pleasant. Having no mechanical knowledge myself, they go to great lengths to make sure I understand necessary repairs. The cost is ALWAYS significantly less than dealership prices.