Wow! Incredible, friendly service. Huge shout out to Arvin (spelling may be wrong). I came in for…read moresome help and guidance today after discovering my headlights were out and he went above and beyond helping me. Thank you so much!

Mike the owner is a good friend of mine great guy to work with good businessman if you're in that…read morearea go in and have a chat with him and buy some parts from them Napa got the best parts going

Imagine working for a company that couldn't care less about the people who work there. Imagine…read morebeing an employee for several years, working through a pandemic, short staffed and hearing about record profits. Now imagine asking for a raise, only to be told that they don't give raises based on merritt. Now imagine getting an alert from indeed, with a job offer from the company you work for, with a higher starting pay than you currently make after being there for many years! Imagine yourself being, undervalued, underpaid and only getting 2 holidays off per year. Imagine your paychecks showing up late, sometimes as much as 4 days! If you've been a frustrated customer here. Keep in mind that this is how the employees are taken care of. We've got people who have been working in the stores for over a decade, making what the current starting pay is. They've got enough money to sponsor race cars and Motorsports events. The higher ups will buy their friends, pit boss grills and 60" flat screen TV's. (Which they had delivered to our store and made us hold onto until their friend came to pick it up) But what do the dedicated employees get? Annual cost of living increase that hasn't even been enough to get us to the point of the new current starting pay! What a rewarding job.

Been here several times. The staff was nice enough once…read more They used to know what they were doing. However, it has become apparent over the years that they either hire anyone that walks in off the street or simply do not care about their customers. It's sad to see however times changes and so do business, Maybe they will fix themselves someday. I've gone in there and asked for spark plugs for a V8 dodge and they tried to give me spark plugs for a lawnmower. Make sure if you buy anything here you make sure it's what you ask for. I've had tried numerous times to order paint or have paint made up here. Twice on the phone, they have told me they don't make it or never have done it. One front desk member tried to get into an argument over the subject. If you want paint made up for you I recommend going to the gray Nappa and have them order it for you. It will come from the Westbrook store, Even though they say they don't do it. Also, be sure to mention that you have AAA if you have it of course. It will help with the price. Personally, I would avoid this store at all costs.

I recently had a driver's side windshield wiper blade break after a recent snowstorm…read more I stopped in to Napa Auto parts in South Portland and am happy to say I received excellent customer service! Upon entering the store, I was immediately greeted and asked what they could do to help. They took the blade outside to my vehicle to see if it could be repaired. It was in fact broken so the employee immediately located a reasonably priced new one for me and installed it right away, free of charge. I was pleased to have this taken care of so quickly! I highly recommend this business.

They refused to honor a lifetime warranty of one of their brake calipers. I had to go to a…read moredifferent store to get it replaced. Be wary of this store.

J. P. Auto Body is a great place to take your car for auto body work. I had excellent service done…read moreon my car. Had rust on rocker panels...so...from cutting rust out of rocker panels to fitting metal, welding, etc., painting, etc. Detail oriented by spotting more rust on car and notifying me. Excellent workmanship. Great customer service. Beautiful paint job on car. A very well done job. Thank you for all your help.

From the owner: Our Experts Specialize in: Auto Repairs Services: Aluminum Repair, Hail Damage Repair, Dent Repair…read more& Removal, Auto Glass Repair, Auto Painting, Paint Scratch Repair, Bumper Repair, Fender Repair, Paint & Refinish, Custom Painting, Reassembly, Auto Mechanics, Diagnose, Pressure Washer, Car Wash & Detailing, Washing & Waxing, Buffing, Vacuuming & Shampooing and More...

Went there to get wipers foe my car, 4 people at the front trash talking each other, one person…read morestarted to help but was having problems ..ask for help they started trash talking again. So I told them i would go some were else were someone could help me..they gave me words as I Left. So if you want help this is not the place to go

I was having trouble with my windshield wipers and went in there to get a new pair. Turns out they…read morewere just not installed properly in the first place. One of the staff members was super helpful and actually went outside in the freezing rain to help fix my wipers. It was super kind and he didn't have to do that. Highly suggest, great customer service!!

After my check engine light went on, I brought my car in for my state inspection and to get a…read morediagnostic done. I returned 3 weeks later to get the work done for which my quote was $686. Upon picking my car up I was told my total was somewhere around the $1065 price point (not exactly sure of the final total). I panicked because in this economy, I had been saving and pinching pennies for the past 3 weeks to ensure I could effort the $700 price tag for the needed repairs. When I was given the new total, I asked if I could go out to my car because it seemed quite a bit higher than my original quote. The man said "of course!" I came back with my original quote and at this point Garry (manager?) had joined our crew and we all tried to figure out what happened. After a few minutes we realized that someone (not me) had called and asked to have an additional service added on to their appointment today and it was somehow added to my car. Garry was amazing after I reassured him I had no idea what he was talking about and had not called since I placed my original call about the inspection & check engine light nearly 5 weeks prior. Garry removed the additional $350+ charge and was completely amazing to work with. I felt awful that this had happened but also was super glad I had kept the original quote! These are tough times!

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.