New to the area... and dealership said I needed a $800 brake job for pads and rotors. See Yelp…read morereviews of how honest these guys were, tried it out. They inspected and gave me the option, the brakes had 10,000 miles left on them!! So come back in 10k or if they wanted they were prepared to change them if I wanted to. I'll be back in 10k with high confidence they will treat me right not looking to squeeze all my dollars from me. I'll do a follow up with their work - which I suspect is top notch!

I took my car to get an inspection sticker. Well walked out with an estimate of 1500 dollars and…read morethey failed my car. So I took it for a second opinion and I just needed front brakes.everything else passed. So my advice if this shop tells you your car needs a lot done Get a second opinion Will never step foot in that place again.

I gave O'Reilly's a 5 star review 4 years ago. Today, I was there to purchase batteries for my car…read morekey fob and I'm happy to report that O'Reilly's continues to be a 5 star operation. As usual, the staff was very helpful. The staff person installed the batteries in the key fob quickly and cheerfully. Love this place.

Great people and service at O'Reilly. They helped me explore options and were knowledgeable.read more

bought truck bed cover . plenty of styles and brands to…read morechooses from. Thanh was very helpful in explaining the different styles so I would know what best suited needs. excellent experience!

In my opinion you will be dissapointed if you shop for truck accessiories here. I order steps for…read moremy Bronco on 10/2/25. I was told they would be in by 10/18. I called on that day only to find the date was pushed out by two weeks. Every week after that I called, and no calls were returned. Finally when I got someone they had every excuse you could think of, even Trump. I explained my wife and I both walk with canes and the steps would be helpful for us to get in or out. I understand things get delayed however the person in the showroom was uncaring and his only answer was the same, " i understand your frustration", like he was reading from a script. The place is dirty looking. I could go on and on. As a fellow SUV enthusiast I felt you should know to avoid this place.

On vacation in Maine for two weeks and 2nd row rear seat release latch on our Kia Sorento broke…read morewith the third row seats stuck in the open position. Panic set in... how are we going to bring everything back home without all the rear trunk storage. This morning on the way to Funtown right next door to the Kia dealership, we swung into the dealership and service bay. These guys (Steve and Todd) were fantastic. Todd came out looked at the problem, fixed the problem and went a step further to ensure we didn't create another problem. No appointment, but they helped us out and got us out of there within 15 minutes and on the Funtown. Thank you!!! Scott

We checked out Prime Kia as we were working our way through the new car dealers in Saco. The sales…read morerep had only been working there for about a week but couldn't have done more to help us. He quickly found the answers to anything he didn't know and was a pleasure to work with. We liked him so much that when we couldn't find anything we liked, we asked him if he could grab a car from the connected Nissan dealer for us to try. We found a few horrible sales people at other dealers and wanted to stick with the guy we had if we could. I think he's going to do well even though we didn't find anything there that we really liked.

Excellent value for oil and filter change, and the staff were helpful, welcoming and friendly…read more Really delighted to find a family-owned quality auto shop in my new neighborhood.

A most egregious sequence of events…read more Agreed upon full day drop off for battery replacement; car did not start up right upon pick up, had faith, and it was dead upon morning. Had to Uber kids to school, call roadside assistance for jump. Was not told until back in person that the reason was THEY NEVER REPLACED THE BATTERY BECAUSE THEY DIDNT SEE IT ON THE PAPERWORK. This was the sole issue that had been discussed for 2 days prior. I'm still pleasant at this point; walk home. Receive call ACCUSING me of not giving them my keys; they strongly believe this because "I gave them the car running". I'm like duh, the battery's dead, that was a convenience TO YOU. At this point, I say "you already didn't render services upon payment in full and now you're telling me you lost my keys, why would I believe you?" I hung up, I'm on my way. On the way on my child's scooter, I get a VM, of course they found the keys. Pete(?) meets me outside, hands me keys, tries to show me "what happened". As I'm already getting in my car, he says "I don't appreciate you hollering at my guy". Well, I don't like the false security of being sent off for paid services not rendered and then getting accused of lying and the possible stress of lost keys on top! Wow! I never even asked for a refund. UNACCEPTABLE.

Friendly knowledgeable workers Make an effort to accommodate…read morecustomers Highly recommend

Had my car in on Saturday, I couldn't be happier or more impressed with their level of service…read more They take care of the cars brought in and are excellent at getting in touch with the owners. Andrew (the owner) got in touch with me before the work, to give me a specific and accurate estimate and called when it was ready for pick up. To my mind communication is essential!

Always helpful and do good work, receptionist is a bit short at times. Teddy is carrying on her…read morefather's tradition of quality.

We have been using Autometrics for years. Teddy and her Dad run an honest, reliable and…read moreprofessional business. They have always been reasonably priced and more importantly trustworthy. We hvae never felt "taken" as we have at auto dealership service departments or chain store repair shoppes (which shall remain unnamed...VIP auto:). They also saved us from a few bad used car purchases by their pre purchase inspections. Anyway the world needs more honest repair shops that are family run like this.

Fair. Honest. Quick. Have been working on my car for 4…read moreyears. Waiting room is super cramped.

The prices they charge are exorbitant. Priced well over a fair market value for most shops locally.read more