My Large PC/Server died on the morning of Feb 16, 2026. She had worked perfectly for 5 years at 16…read morehours a day. Rest in peace baby doll. I live in Monterey, CA. so I went down to the PC repair shop on Del Monte Ave near Lake El Estero. I found out they were taking a long needed vacation and they let customers know they highly recommend that I take my PC service to Josh's shop 'What Ya Break', in Marina, CA right at the mouth of reservation road. Josh did an excellent and cost effective diagnoses on my old PC and helped me design out and build a new, quieter and more energy efficient PC going forward with an intel i5 Hex CPU, DDR4 memory, MSI motherboard and other important parts moved over from my older machine. It Works Most Excellent. So quiet I do not even know it is on ! Color me happy.

Josh is the best. I took in a Bose sound bar. Josh spent a lot of time to diagnosing the issue and…read morerepair options. Turns out it was just not a good option to fix it. Josh told me this right up front, no BS. And no charge. I will definitely us Josh in the future.

Highly recommend. I brought my computer in on Tuesday because it looked like the battery was…read morewarping. They told me they would inspect and call me by the end of the day. True to their word - they called me that day. I called them back Wednesday morning. They quoted $130 and advised it would be ready latest Monday depending on when they could get the battery. Much to my surprise they called me around 5 pm Thursday and let me know it was already ready. They are open until 6 pm on weekdays so I was able to go and pick it up right away. I'm happy that I was able to get it sooner so to minimize the work I needed to get done for my business. Note: I'm sure I could have replaced it myself but it literally looked like it would blow any minute so I didn't want to take the chance and they also take care of battery disposal which I didn't want to deal with.

Friendly, professional, knowledgeable, all the great traits that you would want and expect from a…read morequality business. They want to help you instead of profit off of you. I highly recommend going here rather than any where else in the county for computer and phone related repairs.

Dear return policy is not even marked clearly I brought a product for my car and my wife's car and…read morethey said they can take returns or trade-in for this right different product Should have return policy clear the way they have it is really deceiving

Zaid was very helpful and knowledgeable. Came in for a cracked screen repair and protective cover…read more Excellent service. They also have a lot of cell phone merchandise options.

After wasting my time at Apple for hours and they quoted me a $600 charge when I received…read morenotification on Sunday that it was a battery issue. Verizon wanted me to drive all the way to San Jose for a free replacement. Then they replaced my phone but Fed Ex sent the new phone back because they didn't have my apartment number. My last chance of hope was to see if Fix it All could help. I am sorry I don't know the wonderful gentleman who helped me but I am so grateful to him because my business and my entire life was on that phone and he was able to recover my phone! Thank you to your amazing staff!

I walked in with my severely cracked back iPhone 14 Pro Max camera lens only to be informed that it…read morewas simply a lens cover. (SMH) This gentleman fixed it in 10 minutes and installed a new cover for $10. No charge for labor. Besides my mistake, I just want to point out that two previous places said they'd fix it if I purchased a replacement kit for the lens plus labor cost. This guy is honest, quick and may I add loves Clint Eastwood. ;)

I had a great experience here. I shattered my iPhone 11 Pro phone screen and was able to get a new…read morescreen the next day. The owner was so responsive and reliable. I highly recommend this business!

David at Computer Solutions did a great job for me. the charge connector on my iPad was badly…read morebroken and needed replacement. He got the info he needed from me by text, checked his inventory and was able to put a new charge connector in and give me my iPad back the next day. And that was a Saturday! I'd recommend him anytime to anyone based on my experience. Whatever device repa I need in the future will be at his shop.

My Apple iphone accidentally fell on my driveway and the cellphone screen, cracked on the edges…read more When we arrived in the store, a very professional, very pleasant and very knowledgeable store lead/Manager, immediately helped us, and we arrived, about 45 minutes, before closing time, and the very positive, individual who helped us, was named MARK W. And he fully deserves beyond 5 Stars and he should be the Main Apple Store Manager, for successfully completing to repair our cellphone screen and making us VERY HAPPY, and We highly recommend Mark W., For his extremely great service and we will recommend him and this Apple location, to family, friends, and our high-level business friends!!!!! THANK YOU MARK!!!!! YOU'RE THE BEST, #1!!!!!! Sincerely, M.O. Business Owner Monterey Bay Gilroy,CA

I came here to pickup my online order and the process was seamlessly done with a help of a very…read morefriendly and social gentleman named Robert. Unfortunately I had to return the MacBook because of a whopping 43 gigabytes of data was used by apps I didn't care for. 43 might not seem like a big number but it is when your laptop can only store up to 256 gigabytes. I have been using iPhone 13 and Apple TV for years and these two devices is what made me buy the MacBook simply because I can uninstall almost everything that came with the OS, so it was disappointing to see that was not possible with MacBook Neo. I was lucky enough to get Robert to help me again when I returned my laptop the next day and I was surprised how fast and efficient the return was. I wish I was able to keep the paper bag but it's probably a security issue to give the paper bag back when you're returning items and I don't blame this store for being paranoid because the mall security here are too busy looking at their personal phones. I will definitely be back here if I need another iPhone or Apple TV but I don't think I'll be buying another Apple computer.

Great service! Very professional! I had my iPhone battery…read morereplaced in 20 minutes! Highly recommend!

Dishonest ripped me off and charged over $600. Everyday when using my computer I get upset at…read moremobile kangaroo for installing an old hard drive. Not comparable with any of the programs I was using before it crashed. They lied and wouldn't refund my money. They were Recommed by an apple supervisor. Go figure.

I went in to recycle Electronic waste and the customer service was very nice and helpful!read more

At the printing or copy machines area you don't get the expected friendly welcome. It is more dry…read moreinstructions to do things yourself. If you cannot you don't get friendly good customer Help. I use to like staples but the employee in the printing area should get more training on better customer service.

Amazing spot! My iPhone charging port has been not fully working for AGES and it constantly loses…read moreconnection while charging and recently would barely be able to get a connection. I watched YouTube videos, cleaned it myself, and tried everything online with no results. I planned on going to Apple Store tomorrow (where I know it's a $400+ charging port replacement fee) but felt like I should stop at SC Phone Repair Shack first as I've never been there. I told him what was happening, he looked at my phone and fixed it in 10 minutes without saying a word. Then he said I didn't owe him any money and refused to take payment, what an amazing guy! I gave him all the cash I had as a tip, immensely thankful and will be my new spot for all electronic help.

Got my iPad screen fixed here, came back working no problem but after using it for a while I…read morerealized that's there's some dirt specs all under the screen. Not the end of the world but just for anything keeled I would weigh your options before coming here

I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great…read morehelp, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs!

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very…read morepersonable owner!