I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great help, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs! read more

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very personable owner!

Hello, I have been trying to call the office to find hours of operation to pick up my iPad but there is no phone call back. And when I go to the store during office hours, they are never open. What is the deal? read more

Great service, and he followed through on his commitments - he said the part would arrive in 3 days. On the 3rd day, he called to let me know it had arrived and to bring my phone in. I dropped it off, and less than 2 hours later it was ready! If my cell phone or laptop needs servicing in the futre this is where I will go! read more

went in for a screen replacement now I need a new phone they jacked my phone up dont ever go there

I went in going on two weeks and asked that they fix my iPad. They didn't have the parts and said it would take at least three business days. It's now been ten days and no call . This to me is not good service. At least a phone call notifying me of a delay. I'll try calling them today after they open. More to report in future Went back turns out their supplier did not get their delivery but was informed should be in this week. I asked that they call me but will be checking again anyway . They also said the price originally quoted was wrong and that it will cost less. I will be updating. read more

I am grateful to uBreak iPhix for their help with my iPod, iPhone and currently my laptop! I was referred to them by a member of Best Buy's "Geek Squad" when he could not fix my crashed phone, and uBreak iPhix was able to bring my phone back to life in 30 minutes. The experts here give good advise, offer reasonable prices, and are very patient and kind on top of that. I definitely recommend them. read more

AKA You break, I phix. Excellent service, prices, and competency.This is the place to start when your electronics go on the fritz.

I highly recommend it. They get to the point: they listen to what the problem is and if possible, they fix it at the moment. No bogus stories so that you leave your device and they can charge you more. Decididamente yo recomiendo este lugar: van al grano: escuchan cual es el problema y si es posible, lo arreglan en el momento, sin cuentos para que dejes tu aparato y te puedan cobrar más. Espero que mi comentario en español sea útil para mi gente. read more

Fixed my iPhone screen in 30 minutes over a month ago and it still works great! Highly recommend

Went in a few months ago to replace the screen on my iPhone 5, thought the price was a little high, asked if they could fix my home button as it had began to move recently as well... found the prices to be a little high... total charged was about $180 total I wish they would of told me that Apple would replace the device and give me warranty on a new device for $220... probably would of just done that... well anyways back to the store, service was quick they told me it would be ready in about a hour... upon inspecting it phone looked fine, the home button was however off center almost angled something I'm sure they noticed... wouldn't of said anything but my wife say it and was like hey fix this... after another 5 minutes they handed me the phone back.... everything was fine the screen was almost too responsive after a while, buttons would push when I was on a call, and after a while I grew very tiresome of the issue... eventually I just ended up selling the iPhone wish I hadn't spent the money I had here but other than that I guess its a business, I read higher quality parts aren't as responsive and work like the real deal iPhone parts so who knows anyways, I would recommend looking around big stores like this gotta cover overhead and their prices reflect that... read more

Great initial service. That's it. Spend the extra 3 hours and extra $40-$50 and go to the Apple store in Monterey for your screen replacement, and Amazon or Verizon for your screen protector. A couple of months ago, Hong (the owner), did an amazing job selling me on not going to the Apple Store to replace my screen. I was amazed at his knowledge and efficiency. I was in and out in less than 20 min. I trusted the guy. I then purchased a $25-$30 protector the same day to go with my newly replaced screen. Knowing that I could have purchased a protector at Verizon with guarantees against scratches, rips, or any type of damage I decided to buy it here because he promised the same guarantees. Once again he was amazing. I go in on 4/29/16 (Hong will remember me and may even reply to this comment with another one of his smart ass remarks that he gave me over the phone), wanting to replace the protector per the replacement guarantee I was initially sold on but Hong just made my girlfriend and I feel unwelcome. I then call the same day wanting to make sure we were on the same page of what I talked about and I could not even get a sentence through to him. He was a typical know it all and would not let me talk. I asked him many times to let me finish a sentence and he would just reply with "there is nothing for you to say I already know what you want. You just want a free screen protector". We sounded like dogs barking at each other as the conversation went nowhere. I say we because I raised my voice as I was pretty pissed and I could not get my sentences through to him. We finally got to saying something and we agreed that I would stop by to pick up paper work. He offered me a free screen protector because, again, that's "what I wanted". Supposedly. And Hong when you read this, you really did sell me a screen where the whites look yellow. I will post a pic soon so you could see what I mean. That's another thing I did want to say but you never really heard me although you kept repeating that you did. If you're wondering why I didn't come back sooner, although I don't owe anyone an explanation, I did live 3 hours away and recently moved back. BTW, Hong, There is no reason for me to want to get anything for free free from you. Trust me. Hint: I paid more for a protector that's sells for $3-$5 on Amazon. I respect quality and service. Thank you. read more

ITMedik - Can you tell? Your work is on the right. And no, Hong, this wasn't caused by a scratch or a drop. "Professional". - Electronics Repair Near Me - Salinas, California

I was extremely happy with the service we got. He was friendly and got the phone fixed in a half an hour. Definitely will return when we need something fixed. read more

I had a very positive experience having a iPad battery replaced. The part was ordered, and three working days later it was in. I brought the iPad to them and it was finished in little more than 2 hrs. Everyone was pleasant and helpful and I was given good advice. The price was reasonable. I hope I don't ever need more electronics help, but if I do I'll definitely call these guys. read more

I had such a great experience with UBreak iPhix today. Jake put a new screen protector on my phone and it was absolutely perfect. Jake was very nice and made sure I left satisfied. Thank you again Jake! read more

If you need your phone fixed this is the place to go!! The owner was super nice and helpful! We will definitely come back, he went above and beyond to make sure we were satisfied! We were in and out in 20 minutes, the best service ever! read more

Went to have my phone fixed (iPhone 4) got fixed in 30 min. Excellent on the person who did the job. The person who runs the place is very rude and loud though. Has room for customer care improvement. It's business- customer is always first. They charge more than most other repair places. This place has potential if customer care improves. So sad that because of this lack of skill. I will not be coming back. I don't recommend this place at all. Concerned iPhone user read more

Just went back to visit Hung for another iPhone repair. A broken home button was fixed in less than five minutes! Excellent service and reasonable pricing. Once again thank you so much for taking care of us :-) read more

Went here one day on my way to Starbucks with my ipod touch and they fixed it within the hour and I was happy with the price...And I was happy with the Service.Plus the guys were really great. I even got a nice protective cover for my ipod in pink and he gave me a good deal on it I would highly recommend this place because they stand behind their work and these guys are licensed technician. read more

Be careful, employees have been known to look through personal data of their clients. And sometimes they "break" your device and don't "phix" it. In the past, their liability waiver actually used to sign complete ownership of your device over to the owner of the company without clients' knowledge unless you read the fine print. I'm not too sure if this still holds true or not, just be cautious. read more

I went there this last weekend to get my phone phone fixed. It was done in a timely manner and I even got to play some video games while I waited. My phone was done and I still kept playing because I felt at home! I recommended the place to my roommate and he also went just a few days after me. I will go back again to get my iPad fixed. read more

$200 for a screen replacement. That's more than the apple store. Bad enough but then he made something up when I addressed the discrepency - he tried to tell me apple would give me a replacement phone rather than fix the screen. Edit: he called me back, verified Apple does the repair cheaper and told me uBreak iPhix uses new apple screens. I asked him how I could verify they aren't using third party screens and he didn't have an answer. read more

Don't go there! Learn how to fix your own phones! It is not the most complicated thing to do! I've shown elementary school children how to fix their phones. Also, fyi to anyone apple does not sell their screen parts why would they do that when they could just charge you 200$ 300$ at a time. Mistakes happen I would rather have a mistake happen with my hand and know where it was my mistake than have someone tell me glass got into the screen or that a impact made it die out completely. Apple does put multiple screws to safegard their own mother boards so they will not move on any impact! Stop feeding people lies and making them take their phone to Apple to get out of the responsibility of paying for the product. Last thing if they give you a refund because your phone just magically stopped working you should really think why they'd do that and not charge you a maintenance fee or any fee. read more

Went there for my cracked screen and they fixed it no problems, super fast, very attentive, low cost, and with a great smile. The owner Dan and his employee were very professional, informative, and friendly. I got a new screen for my iphone7 looks like I just opened it out of the box read more

About a month ago I called and they didn't have the IPhone 7 screen yet. I asked how much it was and he said $115. So I decided since they were cheaper then Apple, I would wait it out. I had been in contact with the owner for weeks. Finally today I went in and after he fixed my phone, he charged me $179 plus tax. When I had brought up what he told me on the phone, he said I was wrong and that was for the IPhone 6. We had a long conversation on the phone about the IPhone 7 screens and how he has been waiting for them. He knew exactly what I was talking about. In the end, I could have just used my insurance and it would have been cheaper. So I would be careful, because he ripped me off! I will never use him. read more

Terrible service... The owner claims to be "The best" but when my iPhone 4 started having problems from the screen repair he tried to say it was not related to his work. I then went down to Monterey and had it repaired there for less than what I was charged here. The other shop also mentioned there were screws missing and no adhesive under the glass... It seems like they are just in it for the money and do not care about customers.. Go elsewhere! They are less expensive and more experienced and friendly.. I do not recommend this company. read more

I wish I had checked the yelp reviews before walking in today. I went in to have the power button on my iPhone 4 replaced. I was told it would take 30 minutes and cost me $50. After 40 minutes of waiting around I decided to go into the store to check on the progress. Upon seeing me walk in the woman yelled across the room at me that the phone was not ready. Her tone was not apologetic, but actually rude and annoyed by my presence. It was a very good thing I then sat and waiting until my phone was ready because I witnessed the guy who was working on my phone actually break something. Instead of talking to me about my phone, it was then passed around to different employees in the back and whispered about. As if I couldn't hear that they were talking about how something was broken and they had to try to fix it. They also failed to think that I could see them in the feed of their own security cameras. After an hour and a half, I was given my phone and told it was all fixed. The guy was not going to tell me about what he had broken or why it had taken so long. I had to ask him in order to get any information and he very hesitantly gave me very little. I was told that I had 30 days to come back if something was not working. Do not waste your time or money at this place. In my opinion, their service is terrible and all they care about it making a profit. read more

This place provides excellent services. I took my phone in to be repaired and I thought it was beyond repair. They fixed it up and allowed for me to go into the Apple store and get a brand new phone. They are very quick with their service and had me up and running by the next morning. They do all types of repairs so if you have a problem with an electronic take it in and see what they say. Most likely they will be able to fix your problem. read more

This place is fabulous!! If your out of warranty or used your last one, they are here to help with a small fee. You can choose different screens or even back covers for all you iPhones and iPads. I had both repair within 10mins I was out the door with my new phone and iPad. Great customer services and knowledge staff!! Will be referring anyone I know with a cracked screen lol read more

Overpriced. Owner bad mouths other stores and was somewhat rude. Otherwise repair went okay so far I guess. I would recommend looking elsewhere. read more

Great guy. Super quick, kind and professional. Fixed my husband's screen and replaced my iPhone screen within 30mins. He threw in a screen protector on the house. Thank you!! read more

Very fast quick and efficient very good work worth the price and wait. You won't be disappointed

My phone stopped working I was able to walk in and reconnect with the world in 10 minutes. Great location easy parking with handicap accessible . In the Lucky shopping center in Salinas. ! read more

I broke my screen while running and I brought in my phone this morning. Wonderful service, he said I had a clean crack so it was an easy fix. He even gave me a discount on the Otterbox case I purchased and educated me on the difference between tempered screen protector and non tempered screen. Great service and I have already recommended you to my colleagues. Thank you!! read more

wait time was less then an hour i think the guy who helped me out was the owner and he was really helpful and honest he said that whoever fixed my phone previously which was the guy from north ridge mall who is no longer there had taken screws out and that my screen wasn't the authentic one. he showed me the difference between the two and was able to put some screws i was missing in. the real deal ! thanks a lot ! read more

I went in to get my screen on my phone replaced and they did it very quickly. I will definitely go back and recommend this place to everyone! read more

Went in for a cracked phone screen and they did a wonderful job! It was done quickly and you can't even tell it was ever broken.

ZERO stars! Terrible experience. Paid lots. Waited many days past promise. New screen cracked. Realized it was not sealed. Returned. They blamed on me. Said I shouldn't keep it in my front pocket. Never cracked a screen in my front pocket. Me: Angry, turned to shouts after he blamed me. Showed him screen was not sealed. Yelled back at me. Finally said, "Get the hell out of my store!" Don't do it. Shoddy work. Bad glue. Bad attitude. Ugly feeling. read more

I had an iPhone 5s that had a cracked screen and a broken top button, that needed to be fixed before I could trade it in for an iPhone 6. I needed it at a specific time, and this store came through quickly. I was able to get the phone I really wanted thanks to their quick customer service. read more

Great service! I called about 30 minutes before they closed and they stayed open just to fix my phone. They are the most reliable shop in Salinas! read more