Dan, you are the man! Thank you for fixing my phone ASAP. Will becoming back again, thanks again!

Great job on my phone. Quick and well done. Thanks Hong. I learned a lot about how to take care of my phone/ipad by just chatting with you while working on my phone. read more

Amazing! Very Fast and Professional with amazing prices! I am very happy with the new screen on my iPhone 4!

My iPhone5 was caught in the sprinkles and got water in the case. I took it back where I purchased it and they told me they could to nothing. I took it this company, they saw moisture and the me put in rice overnight, no charges. Took it back the next day because I could the access button would not work. They took the cover and back of, carefully put it in a padded sleeve and had me try the rice again, no charge. Took it back because it would not charge. Had to order a new charge switch, in the meantime it was working and no charges. The switch came in promptly, installed and all good. Charge $65 Well worth their efforts to try to get it to work without having to charge me anything. They were calm and patient with me, someone who doesn't know how to use most of the functions on my phone! read more

Went in to repair my cracked screen on my iPhone5. Overall was impressed with the fast friendly service. The guy told me it would be ready in about an hour, I came back in 30 minutes to hang out while he fixed it and to my surprise my phone was ready and in perfect working condition, he even ran a few tests before he gave the phone back to me. I wish the prices were a little lower but they seem to be the same at other repair shops :) read more

This place is overpriced and do not follow through on promises. While they replaced the screen, they further damaged the area around the sides of the iPad a great deal and then gave me several bad reasons: 1) I brought it in that way. No. I had a very good condition iPad that ad only been dropped 1x on the corner and that broke the screen. I kept it always in a very good case and that kept it in good condition. 2) that Apple doesn't expect people to repair these products so when you do get it repaired, you should be prepared for it not to look the same...? (Whatever that means) 3) that the case is made of plastic so the reason for the damage is that they must heat it and that caused the case/back to melt making the jagged edge all down the side. Wrong. I researched it - the backing is made of aluminum and therefore the additional knocks down the side are a result of them indelicately prying off the screen. Also, I took it to their Monterey location and they told me I could come back the following day around the same time (noon) I had dropped it off to retrieve. However around 11am they phoned me the next day to try to get me to install a white screen instead of a black (original color) because they did not have a black screen in stock. I agreed to wait for pick up until 6pm so that they could get a screen in the appropriate color from the Salinas store but I still had to pay an extra fee for next day service. Check around, much better places with lower costs and definitely better service than this! read more

Phone broke within a week after taking it here. Took it to tech guys who had absolute great customer service. Luckily, they were able to revive my phone. read more

Horrible Customer Service. Created a Yelp account just to write this review. Went inside to compare prices on places fixing iphones. Place was musty and dirty, and the larger gentlemen was very condescending when he corrected me that they don't repair cracked iphone screens, they replace them. As if anyone thought they glued the cracks back. Instead of selling me on the services they have, he explained that they will not work or fix anything Android and that they are out of screens at the moment for the latest iphone. What a joke. Also, using the entrance glass case and filling it up with broken computer parts is not appealing to the eyes. Updated Review after comment below: Let's dissect your reply- #1 First off, I have no reason to "Defame" your company. Not from a competing company or such, just left your store amazed at the stores feel and customer service. #2 Using the excuse that your computer tech sucks at customer service is not the route you want to take, how about training him or having an additional employee greet your customers and leave him trolling in the back? #3 Nobody is saying he has to talk "like the president", it's more about being kind to others. We get it, most of us come in with very little knowledge of electronics, he doesn't need to act like everything should be common knowledge and point out the fact that he gets it more than us. #4 Saying that in the tech business it's hard to hire people that are social is still no excuse, I know plenty of people who are in the tech business with better social skills. #5 Soo, you say that since I didn't use your service I can't write a review? It's not just the employee, it was the way the place looked, also I was checking prices so that if anyone asked me about a broken screen, I could refer them to this place. #6 Nothing I said in my statement was a lie or meant to make your business fail, I actually hope that the review helps improve your business and changes are made. read more

A little late on giving my review. Last year I dropped my iphone into my vodka and gatorade. I really thought my phone was a loss, until I heard about this little shop. WOW my phone was repaired and all the pictures I had taken the night of the mishap all there. My iphone 4 a year later, still works as if nothing ever happened to it. It you need an honest repair for your iphone this is the place. read more

I took my water damaged iphone in for repair. I told the guy which I think is the owner that my iphone 6 went in the washer for 20 minutes and he said to bring it in ASAP, he made it seem soo urgent. When I got in I asked best and worse case scenario so I'd know what I would have to pay. He seemed upset that I asked about pricing. Anyways I left it with him and he said he'd call when it was ready to pickup. He never called so I called him about 30 min before they closed and he said there was no luck, the phone was totally unresponsive so I paid the $25 fee to get it checked out. The next day I took it to another repair shop in town and it was fixed in just a few hours. To top it all off I was informed by the repair guy that the phone hadn't even been opened to check if it was repairable or not. read more

Fast. No nonsense. Great service. I would recommend coming here before the Apple Store.

I loved this place and will definitely recommend it to friends, family and coworkers. Jacob was very friendly and helpful. My computer was fixed quickly and at a very reasonable price. I'll go back for sure! read more

i walked into the store with my laptop, the tech turned it on and without a diagnosis told me it was the hard drive WOW she must have electrods in the tips of her fingers. Amazing, read more

I brought my daughter's IPAD mini in on Sunday and was told it would be two business days for her screen to be replaced. It was done in under two days and perfectly. I don't understand why the ratings here are not all 5 star. They got the job done right and even put a protective plastic cover over the iPad, the same kind a new iPad comes with at the Apple Store. I found the owner and staff to be smart, helpful, and efficient. They get the job done right and I highly recommend them. read more

Friendly owner, full of info, reasonable deals, great help, good work, saves you $$, dependable. Can't go wrong here.

Went here to get my screen replaced on my samsung galaxy s4. Tech told me they can't be replaced. Really. This is a replaced screen already. Then he said the parts, if repaired, were faulty, black market, or whatever and he just doesn't think people repair galaxy phones, they (should) (or do) just buy new ones. Seriously. Yep. Condecending too. Bad mouthed other shops, which was the final turn off. 140.00 charge elsewhere. So much for stopping by. read more

TERRIBLE customer service, I took my Mac Three times, each time I had to call back for an update. No one EVER called me even after the guy said he would that same day. When I called I was left on hold and never talked to, then I went and the Kid did not know anything about my computer AND he called the one who worked on it and he didn't want to talk to me, he had this kid tell me nothing was wrong that the noise was "normal". So not true my brother took it elsewhere and they were able to fix it. It may be convenient because its local but sooo not helpful or know as much as they claim. Go else where to avoid going two or more times for the same reason. read more

I am an IT who does a little bit of everything. From fellow employees, I've seen a few repairs come through this shop and most all have been inferior replacements. I manage hundreds of iPhones for the company, have replaced dozens of screens myself through the years for them and everyone else, and have dealt with shops like this one as well as with Apple directly. I have had to re-repair the repairs done by this shop on a few occasions as well. The latest one due to a cable not being put together properly on an iPhone 7 and pressing on the back of the screen causing auroras and discoloration. This shop's "fix" for it was to remove some parts from the iphone to reduce internal pressures and they sent the user on their way with the parts in a baggy. The user came to me and related what happened and handed me a bag of shielding parts that this shop removed and said couldn't be put back in. I opened up the phone again, and found the problem. I then adjusted and put the screen ribbon cable in the correct location (in a gap that was designed for it to sit) where it doesn't press on the screen, and then I put it all together and it works fine now with all the parts back inside. I decided to leave a review after many such stories coming my way from this shop, and this one was just laziness of not taking the extra time to do it right. All this to say, go to the apple store if your phone is still under warranty - and possibly still if it's not under warranty. If you get it repaired at iphix, your warranty will no longer be good if you have any other issues with your phone. The Apple store is just over $100 to get it fixed properly and that price is solid and you may end up just getting a new phone out of the deal on occasions too. (albeit, the apple store has horrible wait times and a ridiculous reservation system that doesn't speed anything up. I wish they would revamp their scheduling system.) Anyway.. hope this helps you consumers. And iphix, I wish you the best of luck with your business and encourage you guys do what's necessary to do things right by all of your customers. I realize yelp is a platform for ranting, and i know you guys have repaired many devices successfully or you would not be in business, but the better you treat customers, the better your reviews will be here, and the more people yelp will push your way. People listen to Yelp -as frustrating as it is for business owners. ..And, until i start hearing good reports about you guys and proper warranty and follow through, I will continue to tell everyone to not go to you guys for repairs. For a $3-$30 part, take care of your customers and they will take care of you. read more

I have taken my phone there twice. Once for water damage, the other for a shattered screen. Each time the phone was fixed. They were courteous and professional. I would recommend them if you don't have a warranty or to get a repair done quickly. In most cases, the phones are repaired while you wait. read more

I don't often write reviews, but I find myself using them more and more. I took my iPad to repair the screen yesterday. They were very polite and professional. I was quoted 2 days maximum repair and received a text message within 30 minutes from the drop off that the repair was complete. It looks excellent. Repair was $160.00, which I though was very reasonable. I have used this place 1 time prior to fix an iPhone screen and had the same experience. read more

These guys are rock stars!!! Incredible customer service, over the top friendly, and answered all my questions. I have been telling everyone I know in Salinas that this is the place to go. Highly recommend!! read more

Fast service. Employees were friendly. Would definitely recommend going there for a quick fix. I had to go get my screen replaced twice and I had no issues with my phone afterwards. read more

Expensive but they are the only certified tech repairmen in California and told me that another tech store had taken my battery out when I got my screen replaced and sold it. Make sure to go to uBreak iPhix read more

went to have the phone screen replaced and it was returned and repaired within the time frame promised.